Liknvi
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- Liknvi
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Hullo, all. OP of screenshot here. Felt like adding some closure to the situation. I have indeed cut my losses and have not logged in since this ended. Turbine failed to respond to my BBB complaint, and the BBB, per usual, sided with Turbine in the…
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It certainly was. However, this entire process of getting them to listen has been a bit ridiculous, and what evidence do I have that I won't be forced into this same process for every expansion?
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http://forums.lotro.com/showthread.php?&postid=6232652#post6232652 Turbine has thrown some shiny apology toys. I refuse to accept this, however.
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Oh, if they continue to be stubborn on this BBB complaint and provide ridiculous excuses, I'm simply going to file a chargeback. I have no intention or desire to take this to court. I'm more than happy to do a back and forth with them on the BBB to …
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http://lotrocommunity.com/forum/topic/1410-how-turbine-values-their-fans/ This is the most active thread on this topic, and I couldn't do this without the help I've received from the lovely folks at lotrocommunity.com and MMORPG.com. Turbine has y…
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Oh, no. No no no. No no no. Turbine has crossed the line.
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UPDATE: Turbine has responded to my BBB complaint:
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Originally posted by AtmaDarkwolf Must be a pretty sweet game if you guys are all too scared about 'losing' access to it when you get swindled. It's a principle thing that bothers me about getting banned. I'm not returning to LotRO no matter how …
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Because of my current debacle with Turbine (http://www.mmorpg.com/discussion2.cfm/thread/354105/Turbine-threatens-to-ban-players-for-pursuing-refunds-of-their-new-expansion.html), I don't think I will ever return to LotRO. I'm a giant Tolkien fangi…
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Thank you all for the tip about the FTC. I'm not terribly good at this, as I've never had such a drastically bad experience with any company before. Turbine has seemed to respond to the BBB in the past. If that doesn't work, I will most certainly m…
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If it comes to that, I am more than happy to file a chargeback. I have already filed a complaint with the BBB, and posted this email and all related info to many sites. While I am interested in waiting this out and see what Turbine's final decision…
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I am the original poster of this screenshot. It is the fact that I am being denied a refund and then threatened over a company error that disgusts me the most. I am keeping multiple forums updated with Turbine's responses to me. Let's see how this …
