if u buy a tv and in some way the tv bow up and put on fire your house and lose some furniture some brushes that make your kids, the fire man when put off the fire make rest of electronic that u have on house useless
u still get the walls the house if some one come and ask u "What exactly did you loose of monetary value from your house ?" what u make ? is the same on a PC
Overreacting much? Deleting the boot.ini on a Windows XP system is the equivalent of having the power button on that TV you're talking about fail so that once turned off, the TV won't turn back on again until fixed.
The TV didn't catch fire. The house didn't burn down because of the TV. But YOUdecided to torch the house and burn it all down, then get a new TV as the solution to the problem. You can't blame CCP because you had a waaah waaah moment and decided to do something stupid rather than go out, breathe some fresh air, then find someone... a friend... family member... work place... public library... anything with internet access... so that you could figure out what the problem might be.
What many people are failing to mention or give credit to is the fact that some people or possibly many people who were effected may have to pay somone to fix their PC. You could go find somone... a freind... family member... work place... publice library... anything with internet access.. so that you could figure out what the problem was but why should you have 2. If my car breaks i dont go out and buy all the books i can to learn how to fix it, I call a pro. Maybe some people dont even want to learn how to work on their own PC and they dont have 2. Thats why PC techs have so much work out their.
CCP screwed up people's computers and have to make people hole. for some people this maybe just a im sorry oops, others it may be a little tech support, and others will have paid cash out of their own pockets to get going again. shouldnt EVE pay for this?
Personaly I dont think you FanBoys are doing EVE any favor's acting like CCP did nothing wrong and its the customers problem.
Class action law suite eh? Did CCP screw up? Yes. Should CCP have done a better job? Yes However mistakes happen. This was a problem with an easy fix. Few people with limited pc knowledge got screwed over. However... the level to which they were screwed was not CCP's fault. Lets say you get a new floor put in. The contractor is supposed to sand the hardwood floors, but forgets to, and you get a splinter in your foot. Instead of removing it yourself, or having someone you know remove it, you call 911, ride the ambulance to the hospital, and then demand anesthesia for the procedure. Afterwards the hospital gives you a 10,000 bill, and you try and put it off on the contractor. Did you get screwed? Yes. By the big box computer place you took your pc too and paid way over price for it. Is it fair? No. Ask for a month free from CCP, and then call the manager of Bestbuy or Compusa. Explain to them what happened, the fix for it, and ask them to explain to you why they charged you 100.00 for a 5 minute fix. Explain to them this would be rather bad for business if someone were to place a call to a local news station, and I think you will get unscrewed rather quickly. Again... No mistake CCP screwed up, and for those that got nailed should get a month free or maybe three months. But the real criminals are Geek Squad and other big box stores that raped you on price.
You are so far off-base it's hilarious. First, your example with the splinter would cost the Contractor and second the Bestbuy situation would get you nowhere as there is normal accepted industry fees for ANY type of computer tech work. Learn a bit of law before coming here, and oh btw, I do know contract law from having to have 4 years of total for a business management degree. CCP is indeed contractually liable for their actions here as it is generally accepted they would know what they were doing when releasing this update to the public after it was not tested properly.
Well at least we know where all the frivolous law suites are coming from. I dont have a law degree. But Im fairly sure that even if your wronged by a company, you get a base value. Geek squad isnt an industry standard. Its the one you know of.
Go to another store, you will get a different price.
I never said CCP wasnt liable. I just said CCP isnt liable for the price your tagging them at.
if cpp are liable which i doubt very much, and if they are its not for much
as as for eula, they are arn't usualy worth the paper they are written on in terms legal enforcability
also read this from eula if you think it is enforceable
NO WARRANTIES
The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game.
CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software.
While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.
DISCLAIMER OF DAMAGES
In no event shall CCP, its affiliates, licensors or suppliers be liable to you or to any third party for any special, indirect, incidental, consequential, punitive or exemplary damages (including without limitation, lost profits or lost data), arising out of or in connection with your Account, the System, Software, Game, Game Content, User Content, EULA, or any other services or materials provided in connection therewith, whether based on warranty, contract, tort or any other legal theory, and whether or not CCP is advised of the possibility of such damages, and even if any stated remedy fails of its essential purpose.
if cpp are liable which i doubt very much, and if they are its not for much
as as for eula, they are arn't usualy worth the paper they are written on in terms legal enforcability
also read this from eula if you think it is enforceable
NO WARRANTIES
The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game.
CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software.
While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.
Actually the EULA does not apply in this case as the patcher did something completely outside the scope of the game and a court could toss the EULA out as not applicable to this instance. EULA's are often overturned in situations like this.
That said I don't think a class action suit would have much chance of flying since CCP isn't in the USA and are not liable to US Law. I'm no lawyer and I certainly don't know icelands laws but I think, legally, CCP is pretty safe. They should, however, do the right thing and credit players with a free month and reimburse anyone who was totally hosed for the cost of repairs to their systems.
"A ship-of-war is the best ambassador." - Oliver Cromwell
Taram, from some of the posts I have seen, even traditional setups with single HDDs have been affected. Whatever CCP is trying to tell people has been wrong, this screwup is affecting pretty much any system except for Vista which changed the bootmanager completely.
Didn't affect mine, and I installed on the critical time window... Though if it had, it wouldn't have inconvenienced me overmuch. I would have been (and am) angry about it, yes. But not enough to think about cancelling my sub etc.
From some of the posters on this thread and on the EVE-O forums, it seems the only possible way of appeasement for the crowds are the ritual suicides, webcast for progeny, of all the CCP EVE Devs, QA, and every other person related to the third degree of anything to do with the Trinity patch, including all who mistakenly praised the patch as 'good looking' on any and all forums.
Ah well, I suppose I shall have to start sharpening my short-sword. Now, the only question I still have is: Should I go the roman style of throwing myself on my sword, or japanese style of writing a poem, cutting open my belly and having someone chop my head off?
What many people are failing to mention or give credit to is the fact that some people or possibly many people who were effected may have to pay somone to fix their PC. You could go find somone... a freind... family member... work place... publice library... anything with internet access.. so that you could figure out what the problem was but why should you have 2. If my car breaks i dont go out and buy all the books i can to learn how to fix it, I call a pro. Maybe some people dont even want to learn how to work on their own PC and they dont have 2. Thats why PC techs have so much work out their. CCP screwed up people's computers and have to make people hole. for some people this maybe just a im sorry oops, others it may be a little tech support, and others will have paid cash out of their own pockets to get going again. shouldnt EVE pay for this? Personaly I dont think you FanBoys are doing EVE any favor's acting like CCP did nothing wrong and its the customers problem.
Coldfire, however if you decide that your car needs to get its radiator flushed, or your told that is the case by your pro, the fact that you spent an extra $90 to get the evian treatment with filtered spring water does not matter.
I know the owners of 3 independent PC repair places, Good friends who I went to school with. Combined cost to fix this problem... $0. Geek Squad and the other big store chain repair places make thier money ripping you off for computer support. $50 to install ram... thats a 30 second job, their hourly rates must be in the 4 figure range. Just like cars the dealer is usually the most expensive place to get repairs, only go there if your under warranty.
Things like this our filed under most courtesy fix bits at independents, they fix them for free because it builds a good image of them in your mind. So you end up going back to them for more serious problems. If your one of the people who bought a computer with out Restore/OS disks. If they are selling you them they must provide them for you if you ask for them, I suggest you do that first thing. When you visit that local PC repair man ask him about ways to protect your data in the case of a crash. If your working at home, do this tomorrow its a weekend, save your self some hassle later down the lines. They'll provide the advice free of charge and we'll help you decide which option is best for you.
Again yes it was a screw up by CCP, Yes it was a big one, yes it is a good idea to either know how to fix things yourself or know where to take it to get fixed with out getting ripped off.
I find it mildly amusing that I haven't seen the "OMG my computer is completely fried" post yet, and I think I made through all four pages. If it was a big deal, you'd think it would be here....
As for EVE acting as a virus......I can't say for sure.....but it's always been more like a drug to me
PS... everything worked fine for me and good lord are there a lot of newbies asking questions. It reminds me of when I was just starting to play. Anyone else noticed this?
I wish you guys would keep this constant bitch and whine fest on the Eve-O forums. Why spread it unless you are deliberately looking to discredit CCP and Eve. Yeah they fucked up and made a mistake that affected a lot of people. Everyone bitching about it should sit down, STFU and wait to see what CCP has to say, when they say it.
Too the people saying the CCP are skirting the issue, Piss off! Its only been 2 days and they have been working on getting a fix and helping those that need help (ie. hot lines to call to fix your PC) instead of making an elaborate apology post and/or addressing the compensation issue. Give them some time!
yep, people keep saying CCP destroyed my pc I want to sue them! When all CCP did was accidentally delete the boot.ini file in the main directory, instead of in the eve directory. As for testing... usually when your testing, your testing the PROGRAM your working on, not the os. This bug would not have appeared till after a reboot, and if MMO coding is anything like what I do atm... you dont reboot often. This was a nasty little mistake, but an easy one to fix.
Seems like a nasty BIG mistake, and not one easily fixed for many if you've read further in ther thread (Dell doesn't send OS disks etc.) People will recover and get over it I'm sure, but painting it as a little tiny mistake that only noobs complain about really doesn't put you or CCP in a good light. Congrast to the computer Savy geniues that know all the answers and never have any problems my hats off to you.
While I don't play EVE, because that company seems to be filled with a bunch of empty headed doofuses.
Anyway, on topic, this actually is a sueable offense. What idiots don't even test their damn installers. My god that's just dumb. Don't reboot? Are you fking kidding me? You test EVERYTHING before you release to the public, because anything you harm on their system outside of the game is on YOUR (as in the companies) head.
If someone dide lose data, which is possible due to a boot error causing system corrupt, which has happened. Then they can EASILY sue the crap out of CCP and win to boot.
Any excuse you can think of. I don't buy it. Rediculous stunts like this is what makes this crappy company look crappier.
Glad I never bothered trying it and never will. Have fun with this garbage... you people need to learn to stop lowering your standards below stupidity.. you shouldn't stand for this.. ever. Everyone AT THE LEAST deserves a free month or more for their troubles.
I can't stop laughing.. didn't test their installer.. man.. that's the most hilarious thing i've heard in a long time..
[ Played ] 2Moons, Anarchy Online, City of Heroes, City of Villains, Dark Age of Camelot, Everquest, Everquest II, Guild Wars, HellGate: London, Lord of the Rings Online, Rappelz, RF Online, Shadowbane, Star Wars Galaxies, Sword of the New World, Tabula Rasa, Vanguard: Saga of Heroes, World of Warcraft, Last Chaos
I find it mildly amusing that I haven't seen the "OMG my computer is completely fried" post yet, and I think I made through all four pages. If it was a big deal, you'd think it would be here.... As for EVE acting as a virus......I can't say for sure.....but it's always been more like a drug to me
PS... everything worked fine for me and good lord are there a lot of newbies asking questions. It reminds me of when I was just starting to play. Anyone else noticed this?
The only problem with that is that their comp would be completly fried, as in unable to get back on it ;p
I do love how all the fanbois that do know their way around the computer are covering up the issue that a vital windows file was deleted by this patch. Not everyone can fix the problem as fast as alot of us can if at all by themselves.
The only problem with that is that their comp would be completly fried, as in unable to get back on it ;p
I do love how all the fanbois that do know their way around the computer are covering up the issue that a vital windows file was deleted by this patch. Not everyone can fix the problem as fast as alot of us can if at all by themselves.
However a lot of us "fanbois" are doing horrible things like telling people exactly what happened, what specifically is required for it to happen, explaining what can be done to fix it, as well as suggestions on where to go if you can't fix it to get it repaired for free or cheaply.
If you want to flip out reformat your entire drive as a first resort or not bother to look in a phone book for 5 minutes to call around to the local computer repair shops that are drastically cheaper(again often free in this case) then the mega store "geek squad" extortionist; we'll I'm sorry if I don't feel a lot of sympathy for you.
The only problem with that is that their comp would be completly fried, as in unable to get back on it ;p
I do love how all the fanbois that do know their way around the computer are covering up the issue that a vital windows file was deleted by this patch. Not everyone can fix the problem as fast as alot of us can if at all by themselves.
However a lot of us "fanbois" are doing horrible things like telling people exactly what happened, what specifically is required for it to happen, explaining what can be done to fix it, as well as suggestions on where to go if you can't fix it to get it repaired for free or cheaply.
If you want to flip out reformat your entire drive as a first resort or not bother to look in a phone book for 5 minutes to call around to the local computer repair shops that are drastically cheaper(again often free in this case) then the mega store "geek squad" extortionist; we'll I'm sorry if I don't feel a lot of sympathy for you.
What im referring to are all the posts both here and on eves fourms about how people pretty much have to be computer savey and how it is such a minor thing for everyone where some might not think so or be able to fix it fast as most of us are able to. Some that restarted their computers, have no access to the net or any online refrence would not know the situation or be able to fix it without some rather drastic measures. The fact that you are downplaying as well. But good job, keep it up.
EDIT: (Misread that comment). I am not trying to blow this out of proportion, I am just saying what happend and how it is not such an easy issue for everyone.
Originally posted by Xyn99 What im referring to are all the posts both here and on eves fourms about how people pretty much have to be computer savey and how it is such a minor thing for everyone where some might not think so or be able to fix it fast as most of us are able to. Some that restarted their computers, have no access to the net or any online refrence would not know the situation or be able to fix it without some rather drastic measures. The fact that you are downplaying as well. But good job, keep it up.
EDIT: Ohh, replied to an eve dev without even reading who it was. I am not trying to blow this out of proportion, I am just saying what happend and how it is not such an easy issue for everyone.
I don't have a clue who that edit was aimed at so not even going to touch it.
I guess i'm from the "old" school of thought of if you use something you should be able to work on it to some extent. I can fix my paintball markers, Computers, Cars, plumbing, house, etc... Sure i pay other people to do a lot of the work I can do but I do it with the more knowledge on why I'm paying so much (yes it really is that much labor to replace the fuel pump on a 1991 Chevy C1500 pickup.) Its to me is a good thrift habit saves a lot of money that I then use to support my habits. Some body in either this or another thread said well maybe they don't have the interest to learn about it. The fact that I'm using my computer gave me enough of a reason to have an interest in how it works so I can get it back running if I need to. I have friends who PAY somebody to check the fluids in their car because they don't know how. I want to hit them upside the head sometimes.
But yeah i realize its not an easy fix if you don't know anything about computers. I'm sorry if you went to Geek Squad and spent $100 checking it in. If you take the stance of I'm ignorance and apathy then I hate to say it but over the course of your life your going to be taken for far more then what you lost here. My suggestion, and not just for this problem, start caring and pick up a book and shake off that ignorance. Next time something goes wrong you may know what to do better, might even get noticed at work and get a raise, save some money on an easy repair, or just plain get more for you buck because you did it your self.
I'm personally waiting to see if they announce any firings. If they don't it's a huge corporate mistake.
At a minimum, they need to fire the programmer who thought it was a good idea to name a file after a critical Windows file. They also need to fire whoever leads the QA group. It was inexcusable for them to miss this, especially since there were supposed posts saying this was happening on Singularity.
The fanbois can apologize for CCP all they want, but at the end of the day, this was a huge error on CCP's behalf and in the grown up world people get fired for doing things like this.
I'm personally waiting to see if they announce any firings. If they don't it's a huge corporate mistake. At a minimum, they need to fire the programmer who thought it was a good idea to name a file after a critical Windows file. They also need to fire whoever leads the QA group. It was inexcusable for them to miss this, especially since there were supposed posts saying this was happening on Singularity. The fanbois can apologize for CCP all they want, but at the end of the day, this was a huge error on CCP's behalf and in the grown up world people get fired for doing things like this.
They're not going to fire someone for naming a file boot.ini
Hate to break this to you but windows has thousands of files. Many of which are 'os breaking' if they're deleted. Naming a file 'boot.ini' is really not a big deal. The only person who COULD be fired is the QA person who was responsible to make sure all checks were made on the patch before it was released. Boot.ini has been part of the EVE application since the game was in beta. It's never caused a problem before now because they've never monkeyed with the loader before. Even when they did a total engine revamp it never caused a problem.
I'm not positive but I don't ever recall any posts about this happening on singularity. I'm not a fanboi and I am pissed about this but if you're going to call for people to be fired you better have some facts and not just hearsay. Post links to the posts you are referring to please.
Just an FYI: You can't fire someone for naming a file something over 5 years ago.
"A ship-of-war is the best ambassador." - Oliver Cromwell
Originally posted by Taram I'm not positive but I don't ever recall any posts about this happening on singularity. I'm not a fanboi and I am pissed about this but if you're going to call for people to be fired you better have some facts and not just hearsay. Post links to the posts you are referring to please.
I don't have the actual link but needless to say:
its in the wrong forum for the discussion(Known issue& workarounds, that is for live server not SISI for those who don't know)
Its in a post not related to the issue several posts down
Ah well, I suppose I shall have to start sharpening my short-sword. Now, the only question I still have is: Should I go the roman style of throwing myself on my sword, or japanese style of writing a poem, cutting open my belly and having someone chop my head off?
As much as I would love to sit and giggle over CCP made poetry (I love their sense of humor and I'm sure their poems would reflect that), I think the roman way of doing it would be the only option. I mean, imagine the forum whines that we would get as a result of these poems?
Of course... even with the roman style... we're going to have people whine over the historical correctness of the swords and how the ritual was performed
I'm a big ol' fluffy carewolf. Be afraid. Be very afraid.
I can't believe that after CCP screwed it up so badly ppl are still defending them... There is a limite to what ppl should take, and this kind of mistake is no longer acceptable in this day and age. And I can't believe fanboism can go this badly to actually attack the person complaining about the problem and defending the problem maker...
I can't believe that after CCP screwed it up so badly ppl are still defending them... There is a limite to what ppl should take, and this kind of mistake is no longer acceptable in this day and age. And I can't believe fanboism can go this badly to actually attack the person complaining about the problem and defending the problem maker...
What people need to learn in this day and age is to forgive, move on and focus their attention on the real issues of life, rather than calling in an army of lawyers and form a lynch mob to deal with an honest to God stupid mistake, that in the scheme of things is nothing compared to the curved balls life will throw at you sooner or later.
*pant*
Now, that was a long sentence
I'm a big ol' fluffy carewolf. Be afraid. Be very afraid.
It pales in comparison to the POS bugs currently in the game, of wich I have heard no official response.
------------------------------------------------------------------------------------------ Originally posted by Jerek_
I wonder if you honestly even believe what you type, or if you live in a made up world of facts. ------------------------------------------------------------------------------------------
If every time Microsoft broke something they would owe a lifetime new computers. Strange enough though, nobody complains really about it and demands free a Windows license.
Although it is a bit stupid (understatement), I think people really nag too much about it.
Comments
Overreacting much? Deleting the boot.ini on a Windows XP system is the equivalent of having the power button on that TV you're talking about fail so that once turned off, the TV won't turn back on again until fixed.
The TV didn't catch fire. The house didn't burn down because of the TV. But YOU decided to torch the house and burn it all down, then get a new TV as the solution to the problem. You can't blame CCP because you had a waaah waaah moment and decided to do something stupid rather than go out, breathe some fresh air, then find someone... a friend... family member... work place... public library... anything with internet access... so that you could figure out what the problem might be.
What many people are failing to mention or give credit to is the fact that some people or possibly many people who were effected may have to pay somone to fix their PC. You could go find somone... a freind... family member... work place... publice library... anything with internet access.. so that you could figure out what the problem was but why should you have 2. If my car breaks i dont go out and buy all the books i can to learn how to fix it, I call a pro. Maybe some people dont even want to learn how to work on their own PC and they dont have 2. Thats why PC techs have so much work out their.
CCP screwed up people's computers and have to make people hole. for some people this maybe just a im sorry oops, others it may be a little tech support, and others will have paid cash out of their own pockets to get going again. shouldnt EVE pay for this?
Personaly I dont think you FanBoys are doing EVE any favor's acting like CCP did nothing wrong and its the customers problem.
You are so far off-base it's hilarious. First, your example with the splinter would cost the Contractor and second the Bestbuy situation would get you nowhere as there is normal accepted industry fees for ANY type of computer tech work. Learn a bit of law before coming here, and oh btw, I do know contract law from having to have 4 years of total for a business management degree. CCP is indeed contractually liable for their actions here as it is generally accepted they would know what they were doing when releasing this update to the public after it was not tested properly.
Well at least we know where all the frivolous law suites are coming from. I dont have a law degree. But Im fairly sure that even if your wronged by a company, you get a base value. Geek squad isnt an industry standard. Its the one you know of.Go to another store, you will get a different price.
I never said CCP wasnt liable. I just said CCP isnt liable for the price your tagging them at.
if cpp are liable which i doubt very much, and if they are its not for much
as as for eula, they are arn't usualy worth the paper they are written on in terms legal enforcability
also read this from eula if you think it is enforceable
The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game.
CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software.
While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.
In no event shall CCP, its affiliates, licensors or suppliers be liable to you or to any third party for any special, indirect, incidental, consequential, punitive or exemplary damages (including without limitation, lost profits or lost data), arising out of or in connection with your Account, the System, Software, Game, Game Content, User Content, EULA, or any other services or materials provided in connection therewith, whether based on warranty, contract, tort or any other legal theory, and whether or not CCP is advised of the possibility of such damages, and even if any stated remedy fails of its essential purpose.
Actually the EULA does not apply in this case as the patcher did something completely outside the scope of the game and a court could toss the EULA out as not applicable to this instance. EULA's are often overturned in situations like this.
That said I don't think a class action suit would have much chance of flying since CCP isn't in the USA and are not liable to US Law. I'm no lawyer and I certainly don't know icelands laws but I think, legally, CCP is pretty safe. They should, however, do the right thing and credit players with a free month and reimburse anyone who was totally hosed for the cost of repairs to their systems.
"A ship-of-war is the best ambassador." - Oliver Cromwell
Didn't affect mine, and I installed on the critical time window... Though if it had, it wouldn't have inconvenienced me overmuch. I would have been (and am) angry about it, yes. But not enough to think about cancelling my sub etc.
From some of the posters on this thread and on the EVE-O forums, it seems the only possible way of appeasement for the crowds are the ritual suicides, webcast for progeny, of all the CCP EVE Devs, QA, and every other person related to the third degree of anything to do with the Trinity patch, including all who mistakenly praised the patch as 'good looking' on any and all forums.
Ah well, I suppose I shall have to start sharpening my short-sword. Now, the only question I still have is: Should I go the roman style of throwing myself on my sword, or japanese style of writing a poem, cutting open my belly and having someone chop my head off?
I know the owners of 3 independent PC repair places, Good friends who I went to school with. Combined cost to fix this problem... $0. Geek Squad and the other big store chain repair places make thier money ripping you off for computer support. $50 to install ram... thats a 30 second job, their hourly rates must be in the 4 figure range. Just like cars the dealer is usually the most expensive place to get repairs, only go there if your under warranty.
Things like this our filed under most courtesy fix bits at independents, they fix them for free because it builds a good image of them in your mind. So you end up going back to them for more serious problems. If your one of the people who bought a computer with out Restore/OS disks. If they are selling you them they must provide them for you if you ask for them, I suggest you do that first thing. When you visit that local PC repair man ask him about ways to protect your data in the case of a crash. If your working at home, do this tomorrow its a weekend, save your self some hassle later down the lines. They'll provide the advice free of charge and we'll help you decide which option is best for you.
Again yes it was a screw up by CCP, Yes it was a big one, yes it is a good idea to either know how to fix things yourself or know where to take it to get fixed with out getting ripped off.
Honestly anyone who doesn't have XP SP2 is an idiot.
eve if u have SP2 u get the boot.ini deleted
BestSigEver :P
I find it mildly amusing that I haven't seen the "OMG my computer is completely fried" post yet, and I think I made through all four pages. If it was a big deal, you'd think it would be here....
As for EVE acting as a virus......I can't say for sure.....but it's always been more like a drug to me
PS... everything worked fine for me and good lord are there a lot of newbies asking questions. It reminds me of when I was just starting to play. Anyone else noticed this?
I wish you guys would keep this constant bitch and whine fest on the Eve-O forums. Why spread it unless you are deliberately looking to discredit CCP and Eve. Yeah they fucked up and made a mistake that affected a lot of people. Everyone bitching about it should sit down, STFU and wait to see what CCP has to say, when they say it.
Too the people saying the CCP are skirting the issue, Piss off! Its only been 2 days and they have been working on getting a fix and helping those that need help (ie. hot lines to call to fix your PC) instead of making an elaborate apology post and/or addressing the compensation issue. Give them some time!
Seems like a nasty BIG mistake, and not one easily fixed for many if you've read further in ther thread (Dell doesn't send OS disks etc.) People will recover and get over it I'm sure, but painting it as a little tiny mistake that only noobs complain about really doesn't put you or CCP in a good light. Congrast to the computer Savy geniues that know all the answers and never have any problems my hats off to you.
While I don't play EVE, because that company seems to be filled with a bunch of empty headed doofuses.
Anyway, on topic, this actually is a sueable offense. What idiots don't even test their damn installers. My god that's just dumb. Don't reboot? Are you fking kidding me? You test EVERYTHING before you release to the public, because anything you harm on their system outside of the game is on YOUR (as in the companies) head.
If someone dide lose data, which is possible due to a boot error causing system corrupt, which has happened. Then they can EASILY sue the crap out of CCP and win to boot.
Any excuse you can think of. I don't buy it. Rediculous stunts like this is what makes this crappy company look crappier.
Glad I never bothered trying it and never will. Have fun with this garbage... you people need to learn to stop lowering your standards below stupidity.. you shouldn't stand for this.. ever. Everyone AT THE LEAST deserves a free month or more for their troubles.
I can't stop laughing.. didn't test their installer.. man.. that's the most hilarious thing i've heard in a long time..
[ Played ] 2Moons, Anarchy Online, City of Heroes, City of Villains, Dark Age of Camelot, Everquest, Everquest II, Guild Wars, HellGate: London, Lord of the Rings Online, Rappelz, RF Online, Shadowbane, Star Wars Galaxies, Sword of the New World, Tabula Rasa, Vanguard: Saga of Heroes, World of Warcraft, Last Chaos
[ Playing ] Everquest II
[ Waiting ] Aion, Age of Conan
I do love how all the fanbois that do know their way around the computer are covering up the issue that a vital windows file was deleted by this patch. Not everyone can fix the problem as fast as alot of us can if at all by themselves.
If you want to flip out reformat your entire drive as a first resort or not bother to look in a phone book for 5 minutes to call around to the local computer repair shops that are drastically cheaper(again often free in this case) then the mega store "geek squad" extortionist; we'll I'm sorry if I don't feel a lot of sympathy for you.
If you want to flip out reformat your entire drive as a first resort or not bother to look in a phone book for 5 minutes to call around to the local computer repair shops that are drastically cheaper(again often free in this case) then the mega store "geek squad" extortionist; we'll I'm sorry if I don't feel a lot of sympathy for you.
What im referring to are all the posts both here and on eves fourms about how people pretty much have to be computer savey and how it is such a minor thing for everyone where some might not think so or be able to fix it fast as most of us are able to. Some that restarted their computers, have no access to the net or any online refrence would not know the situation or be able to fix it without some rather drastic measures. The fact that you are downplaying as well. But good job, keep it up.
EDIT: (Misread that comment). I am not trying to blow this out of proportion, I am just saying what happend and how it is not such an easy issue for everyone.
I guess i'm from the "old" school of thought of if you use something you should be able to work on it to some extent. I can fix my paintball markers, Computers, Cars, plumbing, house, etc... Sure i pay other people to do a lot of the work I can do but I do it with the more knowledge on why I'm paying so much (yes it really is that much labor to replace the fuel pump on a 1991 Chevy C1500 pickup.) Its to me is a good thrift habit saves a lot of money that I then use to support my habits. Some body in either this or another thread said well maybe they don't have the interest to learn about it. The fact that I'm using my computer gave me enough of a reason to have an interest in how it works so I can get it back running if I need to. I have friends who PAY somebody to check the fluids in their car because they don't know how. I want to hit them upside the head sometimes.
But yeah i realize its not an easy fix if you don't know anything about computers. I'm sorry if you went to Geek Squad and spent $100 checking it in. If you take the stance of I'm ignorance and apathy then I hate to say it but over the course of your life your going to be taken for far more then what you lost here. My suggestion, and not just for this problem, start caring and pick up a book and shake off that ignorance. Next time something goes wrong you may know what to do better, might even get noticed at work and get a raise, save some money on an easy repair, or just plain get more for you buck because you did it your self.
Again I'm just "old" fashioned like that .
I'm personally waiting to see if they announce any firings. If they don't it's a huge corporate mistake.
At a minimum, they need to fire the programmer who thought it was a good idea to name a file after a critical Windows file. They also need to fire whoever leads the QA group. It was inexcusable for them to miss this, especially since there were supposed posts saying this was happening on Singularity.
The fanbois can apologize for CCP all they want, but at the end of the day, this was a huge error on CCP's behalf and in the grown up world people get fired for doing things like this.
They're not going to fire someone for naming a file boot.ini
Hate to break this to you but windows has thousands of files. Many of which are 'os breaking' if they're deleted. Naming a file 'boot.ini' is really not a big deal. The only person who COULD be fired is the QA person who was responsible to make sure all checks were made on the patch before it was released. Boot.ini has been part of the EVE application since the game was in beta. It's never caused a problem before now because they've never monkeyed with the loader before. Even when they did a total engine revamp it never caused a problem.
I'm not positive but I don't ever recall any posts about this happening on singularity. I'm not a fanboi and I am pissed about this but if you're going to call for people to be fired you better have some facts and not just hearsay. Post links to the posts you are referring to please.
Just an FYI: You can't fire someone for naming a file something over 5 years ago.
"A ship-of-war is the best ambassador." - Oliver Cromwell
I don't have the actual link but needless to say:
its in the wrong forum for the discussion(Known issue& workarounds, that is for live server not SISI for those who don't know)
Its in a post not related to the issue several posts down
It was posted one day before the server came down
The poster did NOT bug report it.
Okay grabbed it off another post
As much as I would love to sit and giggle over CCP made poetry (I love their sense of humor and I'm sure their poems would reflect that), I think the roman way of doing it would be the only option. I mean, imagine the forum whines that we would get as a result of these poems?
Of course... even with the roman style... we're going to have people whine over the historical correctness of the swords and how the ritual was performed
I'm a big ol' fluffy carewolf. Be afraid. Be very afraid.
I can't believe that after CCP screwed it up so badly ppl are still defending them... There is a limite to what ppl should take, and this kind of mistake is no longer acceptable in this day and age. And I can't believe fanboism can go this badly to actually attack the person complaining about the problem and defending the problem maker...
What people need to learn in this day and age is to forgive, move on and focus their attention on the real issues of life, rather than calling in an army of lawyers and form a lynch mob to deal with an honest to God stupid mistake, that in the scheme of things is nothing compared to the curved balls life will throw at you sooner or later.
*pant*
Now, that was a long sentence
I'm a big ol' fluffy carewolf. Be afraid. Be very afraid.
This bug is somewhat bad, but not gamebreaking.
It pales in comparison to the POS bugs currently in the game, of wich I have heard no official response.
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Originally posted by Jerek_
I wonder if you honestly even believe what you type, or if you live in a made up world of facts.
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I hope this is sarcasm, because it is an absolutely misanthropic response.
What is this, are mmorpgs the new Body Snatchers, taking over everybody and lulling them into some kind of cold-hearted stupor?
If every time Microsoft broke something they would owe a lifetime new computers. Strange enough though, nobody complains really about it and demands free a Windows license.
Although it is a bit stupid (understatement), I think people really nag too much about it.