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SOE at it again, banning innocent player accounts

First they banned players who had their accounts hacked into on EQ. Now they are banning accounts on SWG for anyone RECEIVING duped credits. Check out the posts over there, its insane.

One guy, a Mayor of a guild had someone tip him as he walked past them. He reported the activity to a CSR, and tipped the credits back. He was banned.

Another guy had someone buy a av-21 vehicle off him that he had just crafted. An hr later, he gets the "your banned" notice. He didnt do anything wrong or sell for a ridiculous amount. The av-21 regularly sells for 4-6 million. He sold it for 3 million and got banned as suspicious activity. I could see a red flag being raised if he sold it for 100 million but not for a daily sale like that.

There are several who were banned despite reporting mysterious tips being received from people they didnt know.

How is this fair I ask ??? I just dont understand how SOE can be this dumb with customer service. Their flawed system allows for ANOTHER credit dupe (believe this is the 3rd major one now) and their response is to ban anyone who breathes on some credits.

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Comments

  • admriker444admriker444 Member Posts: 1,526
    One of these days SOE will ban a mmorpg.com staff member or a prominent person in a game magazine for something done, then watch out !!! I'd love to see that. Then lets see SOE spin its way out like they did with that bullcrap interview by IGN after the combat revamp was delayed.

  • XzaroXzaro Member UncommonPosts: 1,719

    Yeah, this is nice, now please stop playing a SOE game and posting bullcrap, because everyone knows SOE sucks.

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    You could play as an indian or human
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  • admriker444admriker444 Member Posts: 1,526

    Why should I ? There are a lot of players here who might find it interesting of the type of customer service SOE provides.

    First you guys argue with my points about why SOE "sucks" Then when you realize its a lost cause you state "yeah they suck so what"

    I'm just providing info to those who arent familiar with SOE and might be considering buying EQ2

  • XzaroXzaro Member UncommonPosts: 1,719


    Originally posted by admriker444
    Why should I ? There are a lot of players here who might find it interesting of the type of customer service SOE provides.
    First you guys argue with my points about why SOE "sucks" Then when you realize its a lost cause you state "yeah they suck so what"
    I'm just providing info to those who arent familiar with SOE and might be considering buying EQ2

    Actually, I don't see anyone smart that argued that SOE doesn't suck.

    The point is, read this c-a-r-e-f-u-l-l-y, WHY ARE YOU STILL PLAYING A GAME BY SOE (SWG)!?

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    You could play as an indian or human
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  • admriker444admriker444 Member Posts: 1,526
    Im not, just reading their boards and still have a few friends at work who play

  • XzaroXzaro Member UncommonPosts: 1,719


    Originally posted by admriker444
    Im not, just reading their boards and still have a few friends at work who play

    I hope so ::::03::

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    You could play as an indian or human
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  • admriker444admriker444 Member Posts: 1,526
    After putting up with SOE crap for so long, there's no way I'd play another SOE made game again. Yes that means EQ2 also.

  • EnigmaEnigma Member UncommonPosts: 11,384

    Admriker, you posting against SOW and SWG is borderline psychotic.  You know this don't you???  Please, for the love of God and all furry little animals that lives in the forest..

     

    Stop talking about how SOE and SWG sucks!!!!!!!!!!!!!!!!!  image

    We understood you the first 159 times you said it.  We believe you.  Why press the issue over and over and over?  And by George, please STOP playing their mmorpgs!!!!!!!  I know if I hated it so bad, Id quit it.

    Please please please for all the little children out there.... kill the SOE sucks attitude....it really got old months ago.

    People who have to create conspiracy and hate threads to further a cause lacks in intellectual comprehension of diversity.

  • EnigmaEnigma Member UncommonPosts: 11,384



    Originally posted by admriker444
    After putting up with SOE crap for so long, there's no way I'd play another SOE made game again. Yes that means EQ2 also.



    then please stop talking about it ok?

    People who have to create conspiracy and hate threads to further a cause lacks in intellectual comprehension of diversity.

  • UmbroodUmbrood Member UncommonPosts: 1,809

    I have a story for SoE players.

    I once worked in a mental institution, (as a contracted electrician, not nurse), there was this guy who would stand banging his head against the wall until someone who worked there made him stop, as soon as he was left alone he started again. Wasnt real hard or anything, not enough for them to restrain him but still, when I asked why he was doing it, (actually breaking the rules cause we were under no circumstances to talk to the patients), he answered "cause it hurts".

    Now they should probably open a institution for EQ or SWG players it seems. Anyone playing Al-Quaida online, should take a real long consideration if this behavior should at all be allowed in civilized countries, or any countries. I would very much like a few SEAL teams parachutning down on their HQ and put them all at Quantanamo, if undemocratic activities is enough to put you there that whole friggin company deserves a 4 by 4" cell there.

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    Originally posted by Jerek_

    I wonder if you honestly even believe what you type, or if you live in a made up world of facts.
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  • ColdmeatColdmeat Member UncommonPosts: 3,409

    Might also be that Bruce pulls his numbers out of his ass. Not to say that SWG's numbers haven't decreased, but quoting Sir Bruce as a source is just bad juju.

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  • TookyGTookyG Warhammer Online CorrespondentMember UncommonPosts: 1,115

    If you think things threw before complaining you'll realize that they have to ban people receiving the money too.  Why?  Well because how can they tell if the person duping isn't just passing the money off to friends so they don't get caught/banned?

    Besides, they're not banning people that receiving 10, 100 or 1000 duped credits, just the people that have received large sums of money this way.

    Until you cancel your subscription, you are only helping to continue the cycle of mediocrity.

  • warbawegwarbaweg Member Posts: 88

    I like how they ban , GOOD JOB SOE . Get them cheats, thank you.

  • starman999starman999 Member Posts: 1,232

    You people are missiong the point entirely.

    Banning people for exploiting an obvious flaw in YOUR Game is not the answer to the problem. It is very short sighted of them to take money out of their own pockets banning players instead of fixing the problem in the game code.

    This has ever been SOE's approach to the gaming community. They take no responsibilty for the shortcomings of the product they distribute and instead they punish the players for taking advantage of an existing game parameter that SOE has deemed an exploit.

    My only answer to this is avoid SOE at all costs.

    (Oh and also the game is not failing because of banning and game glitches. Its failing because there is no risk VS reward system in place to keep people interested)

    ALL HAIL STAR WARS GALAXIES!!!! AN EMPIRE BORED TO DEATH....

    "we're devils and black sheep, really bad eggs....drink up me hearties yo ho"

    Critical thinking is a desire to seek, patience to doubt, fondness to meditate, slowness to assert, readiness to consider, carefulness to dispose and set in order; and hatred for every kind of imposture.

  • LaneoLaneo Member Posts: 359



    Originally posted by starman999

    You people are missiong the point entirely.
    Banning people for exploiting an obvious flaw in YOUR Game is not the answer to the problem. It is very short sighted of them to take money out of their own pockets banning players instead of fixing the problem in the game code.
    This has ever been SOE's approach to the gaming community. They take no responsibilty for the shortcomings of the product they distribute and instead they punish the players for taking advantage of an existing game parameter that SOE has deemed an exploit.
    My only answer to this is avoid SOE at all costs.
    (Oh and also the game is not failing because of banning and game glitches. Its failing because there is no risk VS reward system in place to keep people interested)
    ALL HAIL STAR WARS GALAXIES!!!! AN EMPIRE BORED TO DEATH....

    "we're devils and black sheep, really bad eggs....drink up me hearties yo ho"



    With all the Farmers/Bots out there it doesn't surprise me that SOE is banning even the slightest possibility of exploiting! They know their games and have been weeding them for over 5 years. If someone is hacking/exploiting ect and is flagging on their system, I'm sure they are aware of it and taking steps to persue the evil doers AS IT HAPPENS, which mean they get stopped in their tracks before it grows. That tells me that the initial reaction of the exploiters is to say "Its a SOE Flaw" and should be addressed! RIIIIIIIIGHT!

    SOE is stopping the issue before it becomes a widespread threat!! People that are exploiting and dragging others into it all deserve to be banned!! If you are selling/buying or whatever from someone..You better check the reputation of the individual first before you go on. Since SOE CAn track all monetary issues DURING gameplay as they see fit they can remove the "so-called" dupe cash on a whim, making the transactions NULL as they materialize. Any info/transactions that are new in their logs they can review as they want (Hence banning within hours) of the action or exploit.

    That shows that the people that are "TRYING" to exploit or bring new content into that arena get caught redhanded...Transfering the goods over to different characters may it be an Alt or a friend gets logged and if your unlucky then you WILL get caught.

    SOE is deterring the future of Exploits/hackers ect BEFORE they get a chance to spread it!!

    GOOD JOB SOE!!!!!!!!

    With that said....Move on to another game if you like to receive exploitable goods ect without your knowledge and inquiring about the content of items and coin from the seller first!

    Anyone can run around saying they got banned cause they didnt know they received "Bad items, coin".

    That only shows they are trying to eliminate the fact that SOE is tracking it so it cant mature well enough!!

    BAN THEM ALL SO THEY WILL LEAVE SOE! ONLY WAY TO RID THE EXPLOITERS IF THEY CAN NEVER MOVE ON!! LOL

    Nobody is perfect...My name is Nobody

  • DerfelCadarnDerfelCadarn Member Posts: 875
    Yea, SWG sucks and I'll never play it, but many companies have problems with expiloting. And before WoW fans talk, Blizzard has huge problems with hackorsexpoilts in both Diablo 2 and all bnet games- they banned quite a few D2 accounts for just having duped items. Normally, they ignored it all together, and there was wide spread cheating.


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    EQ2 Qeynos Guild- http://www.imperium-arcanum.com

  • OdenathusOdenathus Member UncommonPosts: 605



    Originally posted by starman999

    You people are missiong the point entirely.
    Banning people for exploiting an obvious flaw in YOUR Game is not the answer to the problem. It is very short sighted of them to take money out of their own pockets banning players instead of fixing the problem in the game code.



    I play EQ.  I've played EQ since the release of Kunark (4 years, now?).  I play EQ, but I will never play another SOE game again.  Why do I continue to play, becuase I've already invested so much time.  As soon as another choice is released (read WoW), I'll be dumping SOE.  Again; I will never play another SOE product!

    And Starmann999 pointed out my reason.  I've read the SWG boards. I can't believe the number of EQ players that moved to SWG and then complained about what they got.  Just because it's a different title, you think they'll change their business model?!  Pull your head out and look around.

    At the SOE EQ Las Vegas convention, I had a dev team panel tell me that they would never go back and fix old content.  Old content was old.  New content, new expansions was what they were working on and where they were going.  Thats SOE.  Once you buy their game, they are convinced that all they need to do to keep you, is feed you new content.  Banning players for exploiting known bugs in the game rather than fix them, thats standard SOE practice.  They've been doing that since the release of EQ. 

    EQ is one of the best games out, in the US.  They've been going strong since their release date (5 years ago?).  They claim to have sold 2 million copies, but only have appx 500,000 paying player base.  That should tell you something.  For it's content, EQ is one of the best laid out and action filled mmorpgs you can find.  They've had time to add monsters, player races, quests and true challenges.  Provided you never encounter or need customer support, this is an awesome game.  I've checked out Horizons, DAoC, Earth & Beyond and Linage 2 (to name just a few).  Currently, World of Warcraft is my only hope for a fun filled challenging game to replace my need for a mmorpg fix, to replace EQ.

    As for hacking in WoW, sure it'll be a problem, like it is for any mmorpg, however, I'd like to point out that Battlenet is a client side game and therefor fairly easy for script kiddies to get to.  Unlike a mmorpg where the majority of the game is stored server side.


     

    WoW Beta - Skirnir; Dwarven Mage (Beta Server, PvE)
    Veni Vidi Castratavi Illegitmos

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    My dog barks some. Mentally you picture my dog, but I have not told you the type of dog which I have. Perhaps you even picture Toto, from "The Wizard of Oz." But I warn you, my dog is always with me.

  • Qbic07Qbic07 Member Posts: 91

    Hmmm I read somewhere that before you buy/sell something you should check the reputation of the buyer seller.

    Well I think that's a bit naive; the objective of mmorpg's is to have fun not to check someone's reputation before buying or selling.  My God where is the world going to?  It's a game for crying out loud so let it stay one.  Banning the players that got duped just shows a total lack of understanding/willingness to get to the root of the problem.  There is this saying; "Don't shoot the messenger....."  I surely hope they won't pull this trick on EQ2 (now I am the naive one probably).

  • AnofalyeAnofalye Member, Newbie CommonPosts: 7,433

    *giggles*

     

    If SoE make a mistake, the last thing to do is to say they suck if you want them to change!  *grin*

     

    The fact I will not try EQ2 dont mean SoE suck, or that they wont put out a "nice" game for some folks standards of a nice game.

     

    No company was able to maintain my interest in a game as long as SoE(okay okay, I am dimwit and it took me years to understand that if I dont raid I lack, but well, no insulting me please niak niak niak), not even Verant.

     

    They try to remove cheaters obviously(good thing), seem they do it a wrong way...why dont you just suggest something to them rather then say they suck?  Dont you think it will be more efficient if you actually propose something, even if they dont take your suggestion, you show the way and someone may eventually bring them what they will find is awesome since they might be unable to find it by themselves,  *giggles*

     

    Banning players is using your last arrow, nobody want that.  But you rather use that last arrow then let the orcs cheaters rampage in the non-cheaters! 

     


    - "Coercing? No no, I assure you, they are willing to bring my bags and pay public transportation just to help me, it is true!''

    - "If I understand you well, you are telling me until next time. " - Ren

  • AnnekynnAnnekynn Member Posts: 1,437

    SWG is the only SOE game ive ever played, and its the last SOE game ill ever play. If anyone plays SOE games, I simply tell them Gamer Beware.

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    Played: AC1, DAoC, E&B, SWG
    Tested: AC1, AC2, DAoC, Eve, Planetside, Rubies, Lineage 2, MU Online, RYL

  • DrakaeonDrakaeon Member Posts: 630

    Now I have to state that people who say, "OMFGWTF SOE SUKS!!!!!!1111 SWG SUKS SO EQ2 IS GUNNA SUK!!!!!!!11111 DONT PLAY IT!!!!!11111111" For other reason than the obvious lack of maturity, the reason why people are stupid when they say this (or something similar, with less gramatical fragments) is because you fools don't realize that it is a different branch of SOE that works on the different games.

    The people who run SWG are different than the people that run EQ and the people who run Planetside. So, impling the obvious logic, the people who run EQ2 will be different than the people who are running EQ, Planetside, and SWG.

    Now do you get it? No? Oh well.

  • AnnekynnAnnekynn Member Posts: 1,437

    Drakaeon, but the worry is that things like banning people arent game specific but may be company specific. So when you see stupid things happening in SWG with innocent people being banned, its very likely that those policies will carry over to other SOE games, like EQ2. I doubt SOE would want each of their games to have different moral standards.

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    Played: AC1, DAoC, E&B, SWG
    Tested: AC1, AC2, DAoC, Eve, Planetside, Rubies, Lineage 2, MU Online, RYL

  • fulmanfufulmanfu Member Posts: 1,523

    pete steals a $8000 plasma tv

    pete sells it to joe for $2000

    pete and joe both go to jail if caught, thats the law folks.

    i do feel for the people that get banned wrongly, like they guy selling the ride, if thats true. but the fact is most people know what going on that get banned, and from what i hear they arent banning people who did fair deals, just very questionable large sum transfers.

  • SketchSketch Member UncommonPosts: 337

    My question is how do YOU know when somone gives you dupped credits?

    BTW: Fulmanfun a better comparisoon would be Pete makes counterfit money, Pete pays you with counterfit money. You are unaware you have recieved counterfit money. Pete goes to jail you loose the money. (that is of course assuming you were unaware of it being counterfit.)

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  • AnnekynnAnnekynn Member Posts: 1,437

    Sketch is correct. If the person selling is unaware that he is being paid with duped credits, they shouldnt be banned for it. At most they should simply be forced to give up the duped credits they received so they are taken out of circulation. But being banned for it is ridiculous.

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    Played: AC1, DAoC, E&B, SWG
    Tested: AC1, AC2, DAoC, Eve, Planetside, Rubies, Lineage 2, MU Online, RYL

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