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SoE gives 60TB of player's personal server data away

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  • caemsgcaemsg Member Posts: 105

    sheesh see if i can get it through the second time the TOS and EULA dont matter because they want you to sign over inalienable rights AKA rights that you cant give away no matter what piece of paper you sign or what

    the EULA could Say "ytou give SOE death squads the rights to come to your home and kidnap your daughter and kill you if you do/dont do X action" does that mean they can do it? no
    its the same with the inalienable privacy rights just because the TOS or EULA says they can do that doesn't mean they can with out haveing to face up to the law the Eula and TOS have 1 function and that is to scare people off from makeing law suits and or pressing for action and this thread alone shows how effective they are
    i play games and dont have to worry because i know that the EULA and TOS are bullshit
    all ikt comes down to is are the people affected too scared and or have enough money to take SOE on? you could go in and win because they are totally in the wrong no matter what their EuLA or TOS says

  • ReklawReklaw Member UncommonPosts: 6,495

    Seems most in this topic simply DON'T CARE ABOUT THIS GENRE.

     

  • dantheman589dantheman589 Member Posts: 1

     Wow this is so stupid. There goes a whole bunch of my info. I swear if they sent out our emails registered to those servers and I start filling up on spam, I'm not going to do anything because I can't :'[

  • SlampigSlampig Member UncommonPosts: 2,342

    "strange none of the usual soe defenders arent piling in on this thread...."

     

    I doubt SOE is the only company that does this. I know several companies for one reason or another have my cell phone number and call about car warranties and house mortgages. I certainly do not think it was SOE that gave my number to these other companies. They are just another company in a long list of companies.

     

    But anyway, hope I helped the haters out by "defending" SOE.

    That Guild Wars 2 login screen knocked up my wife. Must be the second coming!

  • ReklawReklaw Member UncommonPosts: 6,495
    Originally posted by Slampig


    "strange none of the usual soe defenders arent piling in on this thread...."
     
    I doubt SOE is the only company that does this. I know several companies for one reason or another have my cell phone number and call about car warranties and house mortgages. I certainly do not think it was SOE that gave my number to these other companies. They are just another company in a long list of companies.
     
    But anyway, hope I helped the haters out by "defending" SOE.

    Oh I am glad to atleast see someone with common sense in this topic....THANKS....

     

     

  • ObeeObee Member Posts: 1,550
    Originally posted by Squal'Zell


    actually if you read well both the ToS and the Privacy statement you will notice the following
    in the privacy statement they say that they can't and will not give any personal information to any third party unless you give them permission.
    in the ToS it states that by accepting this ToS you agree to allow them to give ALL the personal information to third parties.
    honestly, its bad business, and sadly enough most, of not all subscription based games have this. basically if we want to play ANY MMORPGs we would have to give our personnal data, and deal with the barrage of shit those third parties do with our info.
    not all is bad though, like this research, nonetheless i would like to be asked (or at least told) before this transaction is made.
     
    IMHO, the EULA/Tos/PA is unfair to the consumer. all they have to write is that they can change any part of this at any time and we are completely screwed. they change they EULA saying that they will give out all the credit card informaton to x third party (and due ot legalities they send you an email stating so. 1 hour later they do the transaction. 1 hour and 10 minutes later you log in to your email account and see that, you run to your account to cancel... but alas its to late, besides they have your data in their database.
    (yeah this last part is me rambling on)

     

    SOE changed their EULA a few months ago.  There was a thread here that pointed out they changed it to give themselves the right to share their customers' personal information to anyone they pleased.  The responses to the thread ranged from, 'That sucks, they shouldn't be able to do that', to 'I have nothing to hide so I don't care', to 'They only put that in so they are legally protected if the FBI asks them for information to solve a crime', to the more realistic 'SOE changed it so they could sell their customers' information to earn some extra cash'.

    Most of the reflexive SOE defending posts tried to claim that Blizzard's clause that specifically states they will share info with law inforcement, if they are required to, was the exact same thing as the change in SOE's EULA.

    EULAs are not likely binding, but they haven't been fully challenged in court since the companies behind them tend to settle out of court instead of allowing any challenges to the EULAs to go through the legal system, primarily because they know the EULA isn't likely to be upheld.

     

     

  • WaterlilyWaterlily Member UncommonPosts: 3,105
    Originally posted by Obee

    Originally posted by Squal'Zell


    actually if you read well both the ToS and the Privacy statement you will notice the following
    in the privacy statement they say that they can't and will not give any personal information to any third party unless you give them permission.
    in the ToS it states that by accepting this ToS you agree to allow them to give ALL the personal information to third parties.
    honestly, its bad business, and sadly enough most, of not all subscription based games have this. basically if we want to play ANY MMORPGs we would have to give our personnal data, and deal with the barrage of shit those third parties do with our info.
    not all is bad though, like this research, nonetheless i would like to be asked (or at least told) before this transaction is made.
     
    IMHO, the EULA/Tos/PA is unfair to the consumer. all they have to write is that they can change any part of this at any time and we are completely screwed. they change they EULA saying that they will give out all the credit card informaton to x third party (and due ot legalities they send you an email stating so. 1 hour later they do the transaction. 1 hour and 10 minutes later you log in to your email account and see that, you run to your account to cancel... but alas its to late, besides they have your data in their database.
    (yeah this last part is me rambling on)

     

    SOE changed their EULA a few months ago.  There was a thread here that pointed out they changed it to give themselves the right to share their customers' personal information to anyone they pleased.  The responses to the thread ranged from, 'That sucks, they shouldn't be able to do that', to 'I have nothing to hide so I don't care', to 'They only put that in so they are legally protected if the FBI asks them for information to solve a crime', to the more realistic 'SOE changed it so they could sell their customers' information to earn some extra cash'.

    Most of the reflexive SOE defending posts tried to claim that Blizzard's clause that specifically states they will share info with law inforcement, if they are required to, was the exact same thing as the change in SOE's EULA.

    EULAs are not likely binding, but they haven't been fully challenged in court since the companies behind them tend to settle out of court instead of allowing any challenges to the EULAs to go through the legal system, primarily because they know the EULA isn't likely to be upheld.

     

     

    www.mmorpg.com/discussion2.cfm/thread/215525

  • ImpacatusImpacatus Member Posts: 436

     I don't know what kind of scientists these are, but to my knowledge most disciplines have pretty stringent informed consent protocols for human subjects that a simple passage in the TOS agreement would not satisfy.

    EDIT:  Oh hey, maybe I should read the first line of the article.

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  • Daffid011Daffid011 Member UncommonPosts: 7,945
    Originally posted by Reklaw

    Originally posted by Slampig


    "strange none of the usual soe defenders arent piling in on this thread...."
     
    I doubt SOE is the only company that does this. I know several companies for one reason or another have my cell phone number and call about car warranties and house mortgages. I certainly do not think it was SOE that gave my number to these other companies. They are just another company in a long list of companies.
     
    But anyway, hope I helped the haters out by "defending" SOE.

    Oh I am glad to atleast see someone with common sense in this topic....THANKS....

     

     

    Yes, such great common sense here.  Everyone else is doing it, so it must be ok?

     

    That is rationalization, not common sense.  Care to show any other cases of mmo companies doing this? 

     

     

    I didn't think so.

  • Daffid011Daffid011 Member UncommonPosts: 7,945

    To those who think soe has the right to do this due to the eula. 

     

    Suppose they transferred all the personal data from one of their more famous players to a third party, like curt shilling for example.  That third party used it in a book about the personal gaming habits of mr shilling.  Maybe it was used in a case study of famous personalities who play mmos.

    Do you still think it is no big deal?  Think it would still stand up in a court of law?

     

    Why is it then somehow ok that they did it to everyone? 

     

     

  • LiljnaLiljna Member UncommonPosts: 274
    Originally posted by Obee

    Originally posted by Squal'Zell


    actually if you read well both the ToS and the Privacy statement you will notice the following
    in the privacy statement they say that they can't and will not give any personal information to any third party unless you give them permission.
    in the ToS it states that by accepting this ToS you agree to allow them to give ALL the personal information to third parties.
    honestly, its bad business, and sadly enough most, of not all subscription based games have this. basically if we want to play ANY MMORPGs we would have to give our personnal data, and deal with the barrage of shit those third parties do with our info.
    not all is bad though, like this research, nonetheless i would like to be asked (or at least told) before this transaction is made.
     
    IMHO, the EULA/Tos/PA is unfair to the consumer. all they have to write is that they can change any part of this at any time and we are completely screwed. they change they EULA saying that they will give out all the credit card informaton to x third party (and due ot legalities they send you an email stating so. 1 hour later they do the transaction. 1 hour and 10 minutes later you log in to your email account and see that, you run to your account to cancel... but alas its to late, besides they have your data in their database.
    (yeah this last part is me rambling on)

     

    SOE changed their EULA a few months ago.  There was a thread here that pointed out they changed it to give themselves the right to share their customers' personal information to anyone they pleased.  The responses to the thread ranged from, 'That sucks, they shouldn't be able to do that', to 'I have nothing to hide so I don't care', to 'They only put that in so they are legally protected if the FBI asks them for information to solve a crime', to the more realistic 'SOE changed it so they could sell their customers' information to earn some extra cash'.

    Most of the reflexive SOE defending posts tried to claim that Blizzard's clause that specifically states they will share info with law inforcement, if they are required to, was the exact same thing as the change in SOE's EULA.

    EULAs are not likely binding, but they haven't been fully challenged in court since the companies behind them tend to settle out of court instead of allowing any challenges to the EULAs to go through the legal system, primarily because they know the EULA isn't likely to be upheld.

     

     

     

    Aye, I remember that change and the discussion :)

    Did the older EULA 'give SoE right' to give personal information to third party, or is it only the newest one?

    I wonder, because if it is only the newest one, then how can SoE give away information that is 4 years old?

    I mean, if they give server logs from 4 years back where players agreed to the old EULA, then those players haven't necessarily agreed to the newest EULA and therefore have not given SoE any rights to give away information

    If the new EULA gives Soe the right (and yes, I agree this can definitely be argued and I would love to see it in court) then I can only see SoE can give away server logs made after the new EULA was introduced.

    But they did give away 4 year old server logs, so I wonder if the whole EULA discussion is moot, because the period covers several different EULA's and definitely not just the new one.

    I merely wonder if the years and numbers of EULA's have any importance.

     

  • SholShol Member Posts: 361

    Just reading this: massively



    Sony Online Entertainment released a statement today concerning the buzz surrounding their database research for EverQuest 2. Apparently this information is not entirely true, according to SOE, as the personal information in these logs was not included. What does this mean for those concerned players out there? It means you have nothing to worry about.

    According to the official statement, which can be found after the jump below, none of the information in these logs was connected to any real names or what's known as Personally Identifiable Information (PII). In addition, no player chat logs were shared with the researchers. Even in the situation where players voluntarily participated in a blind survey, the private information of those volunteers was kept confidential as well. Follow along below for the complete official statement from SOE.

    The information Sony Online Entertainment provided for the research project was scrubbed of all PII (Personally Identifiable Information) prior to being provided to the researchers. For example, no content of any player chat logs were shared with the researchers. The information shared consisted of data such as which in-game characters chatted with each other and the volume and frequency of the contacts. None of this information was connected to, or linked with, the real names or other PII, of any players. Basically, the researchers looked at the connections between players and how their online networks were built and used, not the content of any actual conversations that these players may have had with one another (that content was not made available to the researchers).

    Additionally, some EQ2 players voluntarily participated in a blind survey concerning their playing habits and demographic backgrounds. This information was anonymously gathered and shared between SOE and the researchers.

    Finally, corporations such as SOE and the researchers' universities have controls and safeguards in place to help to protect the privacy of individuals who voluntarily participate in surveys for research projects such as this one.

     

    Another link at massively where you can find information about what those science guys did actually:

    Sience guys did what?

     

    I didnt found a link to this Sony statement, so this can still be false information. Will update if link is found.

  • SarbocabrasSarbocabras Member Posts: 257
    Originally posted by Blackstar


    SOE is a corporation that has as their legal corporate headquarters as  the state of California.  Thus California has jurisdiction. California has some of the most stringent privacy laws in the U.S.  Unless SOE took the step to comb through their logs and made sure that potentially private information was redacted, SOE is in allot of trouble.  The EULA does not protect them from divulging potentially private data.  That data includes medical information, social security information, and other information that may be protected otherwise.   Far be it for me to write the civil complaint but the below EULA except provides no legal protection whatsoever when it comes to divulging private data to third parties. 
    The EULA only explains current law as it is when it comes to being required to hand over private data to government agencies that have obtained that data with the proper subpoena.
    12. We cannot ensure that your private communications and other personally identifiable information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, we can (and you authorize us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries. You agree that we may communicate with you via telephone, email and any similar technology for any purpose relating to the Game, the Software and any services or software which may in the future be provided by us or on our behalf.
    I smell a class action.

    Win win 

  • SarbocabrasSarbocabras Member Posts: 257
    Originally posted by dantheman589


     Wow this is so stupid. There goes a whole bunch of my info. I swear if they sent out our emails registered to those servers and I start filling up on spam, I'm not going to do anything because I can't :'[

    And your not waterlilly at all no wayyy!!!

  • SarbocabrasSarbocabras Member Posts: 257
    Originally posted by Zorvan

    Originally posted by Sarbocabras

    Originally posted by Waterlily

    Originally posted by Sarbocabras


    I'm quite certain they did not give away any IPs cause that would result in a fine and when I say server location you don't really understand  I mean like this  http://images1.wikia.nocookie.net/runescape/images/7/70/Serverlist.PNG
     

     

    That still wouldn't explain how they are able to make these conclusions:

     

    In that week, his team could detect over 2,000 players that became involved in partner relationships and about 2,500 who took part in trade interactions.

    But distance had a much larger effect; players within 10 kilometers of each other were five times more likely to interact.

     

    How do they know where player live exactly? Did they track down IP adresses or did SoE just gave all the account info?

     

    I could only think that when you sign up you address your location but I know and you know that they can't legally give away IP adresse's away thats not theres to give and or their authority. Unless a) The Eula mentions something like this in it which I doubt greatly.. or b) they don't give a fuck and will take the fine

    10 kilometers = 6.21371192 miles

    If they can get that close in proximity to your location, they are getting more than just chat logs and ingame actions.

    Perhaps someone with a bit more knowledge than myself can answer this:

    In order for you to interact with the game, the client has to continually connect and transfer data to and/or from your client to the server. It seems to me that somewhere in there, your IP address would eventually show in the transaction at some point, wouldn't it?

    Yeh of course, but they aren't at authority to hand over information like that.

  • anakinsellaanakinsella Member UncommonPosts: 228

    It's not that big of a deal. Don't accept the EULA/TOS if you don't agree with this - simple as that.

    thread over

  • ArndurArndur Member, Newbie CommonPosts: 2,202
    Originally posted by Waterlily

    Originally posted by ValiumSummer

    Just another reason to go off on SOE.  

     

    Pleeeeaase, giving away 60TB of personal data is just ridiculous, if this was a phone company they would be shutting their doors right now. SoE somehow gets away with a lot of stuff, but this is so illegal and violates so many privacy laws in so many countries that it's just beyong belief.



     

    Well if it was illegal don't you think legal action would have already been taken? I doubt they would do something that seems this stupid "ruining" a game is one thing, commiting one hell of a illegal act is another.(and sadly some people seem to throw them together)

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  • lonewolf1980lonewolf1980 Member UncommonPosts: 89

    givin away 60tb of players data is wrong but these players really asking for this by buying soe products and playing their game, haha when will u learn ? what next? oh i forgot soe already have items shop hehe

  • teddy_bareteddy_bare Member UncommonPosts: 398

    http://eq2players.station.sony.com/news_archive_content.vm?id=2074&section=News&locale=en_US

    That's the link to the EQ2 site that contains the news story/release about the data sharing and how they first removed any personal and/or identifiable information from the logs. Really, if you think they wouldn't do that first and that SOE, or any other major corporation, would just give away all kinds of data that contains information that can be used to cause harm to their customer base you are paranoid, and kind of ignorant of the current thinking in coorporate America. I have no doubt SoE had their lawyers review the request, and probably the data too, to make sure that they were covering their own ass. Seriously, do you know what would happen if SoE gave away data that contained information that could potentially be used to cause harm to their customers, and then said info was used to cause harm??? They'd be sued up and down, and out of existence in minutes, regardless of what the EULA and other "contracts" you signed with them say.

  • ZorvanZorvan Member CommonPosts: 8,912
    Originally posted by teddyboy420


    http://eq2players.station.sony.com/news_archive_content.vm?id=2074&section=News&locale=en_US
    That's the link to the EQ2 site that contains the news story/release about the data sharing and how they first removed any personal and/or identifiable information from the logs. Really, if you think they wouldn't do that first and that SOE, or any other major corporation, would just give away all kinds of data that contains information that can be used to cause harm to their customer base you are paranoid, and kind of ignorant of the current thinking in coorporate America. I have no doubt SoE had their lawyers review the request, and probably the data too, to make sure that they were covering their own ass. Seriously, do you know what would happen if SoE gave away data that contained information that could potentially be used to cause harm to their customers, and then said info was used to cause harm??? They'd be sued up and down, and out of existence in minutes, regardless of what the EULA and other "contracts" you signed with them say.



     

    That's all fine and well that SOE, of course, said they removed identifiers. Do you think they'd say "Oh, we fucked up?"?

    So then, how are the "scientist" able to know where individuals live within 10 km of each other if they have no identifiers?

  • ZorvanZorvan Member CommonPosts: 8,912
    Originally posted by Sarbocabras

    Originally posted by Zorvan

    Originally posted by Sarbocabras

    Originally posted by Waterlily

    Originally posted by Sarbocabras


    I'm quite certain they did not give away any IPs cause that would result in a fine and when I say server location you don't really understand  I mean like this  http://images1.wikia.nocookie.net/runescape/images/7/70/Serverlist.PNG
     

     

    That still wouldn't explain how they are able to make these conclusions:

     

    In that week, his team could detect over 2,000 players that became involved in partner relationships and about 2,500 who took part in trade interactions.

    But distance had a much larger effect; players within 10 kilometers of each other were five times more likely to interact.

     

    How do they know where player live exactly? Did they track down IP adresses or did SoE just gave all the account info?

     

    I could only think that when you sign up you address your location but I know and you know that they can't legally give away IP adresse's away thats not theres to give and or their authority. Unless a) The Eula mentions something like this in it which I doubt greatly.. or b) they don't give a fuck and will take the fine

    10 kilometers = 6.21371192 miles

    If they can get that close in proximity to your location, they are getting more than just chat logs and ingame actions.

    Perhaps someone with a bit more knowledge than myself can answer this:

    In order for you to interact with the game, the client has to continually connect and transfer data to and/or from your client to the server. It seems to me that somewhere in there, your IP address would eventually show in the transaction at some point, wouldn't it?

    Yeh of course, but they aren't at authority to hand over information like that.



     

    Thank you. My point exactly.

  • CopelandCopeland Member Posts: 1,955


    Originally posted by Waterlily
    Originally posted by ValiumSummer
    Just another reason to go off on SOE.  
     
    Pleeeeaase, giving away 60TB of personal data is just ridiculous, if this was a phone company they would be shutting their doors right now. SoE somehow gets away with a lot of stuff, but this is so illegal and violates so many privacy laws in so many countries that it's just beyong belief.

    LOL there is no such thing as a privacy law. The EULA clearly states that info is theirs to do with what they want. Get a clue.

  • CopelandCopeland Member Posts: 1,955


    Originally posted by Zorvan
    Originally posted by Sarbocabras
    Originally posted by Zorvan
    Originally posted by Sarbocabras
    Originally posted by Waterlily
    Originally posted by SarbocabrasI'm quite certain they did not give away any IPs cause that would result in a fine and when I say server location you don't really understand  I mean like this  http://images1.wikia.nocookie.net/runescape/images/7/70/Serverlist.PNG
     
     
    That still wouldn't explain how they are able to make these conclusions:
     
    In that week, his team could detect over 2,000 players that became involved in partner relationships and about 2,500 who took part in trade interactions.
    But distance had a much larger effect; players within 10 kilometers of each other were five times more likely to interact.
     
    How do they know where player live exactly? Did they track down IP adresses or did SoE just gave all the account info?
     


    I could only think that when you sign up you address your location but I know and you know that they can't legally give away IP adresse's away thats not theres to give and or their authority. Unless a) The Eula mentions something like this in it which I doubt greatly.. or b) they don't give a fuck and will take the fine


    10 kilometers = 6.21371192 miles
    If they can get that close in proximity to your location, they are getting more than just chat logs and ingame actions.
    Perhaps someone with a bit more knowledge than myself can answer this:
    In order for you to interact with the game, the client has to continually connect and transfer data to and/or from your client to the server. It seems to me that somewhere in there, your IP address would eventually show in the transaction at some point, wouldn't it?


    Yeh of course, but they aren't at authority to hand over information like that.

     
    Thank you. My point exactly.



    They don't need YOUR IP. They can use the closest switch that you connect too which is probably within 2 miles of your home.

  • RavZterzRavZterz Member UncommonPosts: 618

    This kinda stuff is common and you shouldn't take any article about this for granted...even offical ones.

     

    ""Buried among those happy, average players was a small subset of the population—about five percent—who used the game for serious role playing and, according to Williams, "They are psychologically much worse off than the regular players." They belong to marginalized groups, like ethnic and religious minorities and non-heterosexuals, and tended to use the game as a coping mechanism.""

     

    Kinda funny the author compaired roleplayers to homosexuals (and bisexuals due to his word choice).  

    I feel like saying that even if they had your CC#s from this, they wouldn't be stupid enough to commit identiy theft but there are a lot of stupid people ot there.

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  • CopelandCopeland Member Posts: 1,955

    Anyone upset by this needs to log off the internet now. You have no privacy (unless you connected via a VPN to a proxy) For 29.95 a month you can in fact have total privacy (unless the company offering you the vpn is presented with a court order). If you just use a standard ISP never ever expect that anything you say or do on the internet is private. I can log in to your PC and look at everything on it no matter what software you use and it's not illegal!

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