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Permabanned...

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  • cosycosy Member UncommonPosts: 3,228

    OP after your account gets unbanned make a petition to reimburse the time u lose when the account was banned

    also if u are not happy whit the result ask for a escalation or/and email Internal Affairs

     

     

    also around the Law and customer rights even the company is from another country  they must respect the customer country laws and rules so they can operate / give service on that country, if u put any reclamation be sure to scan said reclamation and send if to CCP via email 

    BestSigEver :P
    image

  • schawoschawo Member Posts: 135

     My account was banned for a hacked login for 1 whole week last month. They duly investigated the issue, and gave me 15 days of free play. They protected my account, investigated the issue and compensated for the nuisance. I was pleased with their process and approach.

  • HYPERI0NHYPERI0N Member Posts: 3,515
    Originally posted by rubydragon5


    there response.. seems they are Judge jury and executioners..
    Seems GM's can do whatever they want with zero moderation.
    Hi,
    Do not file additional petitions regarding this matter.
    This petition is now closed.
    Best regards,

    GM Horse

    EvE Online Customer Service Support

     

    It just means the additional petitions were closed as they were unneeded. It will take a while for the First petition to be answered. And if you really are innocent then your account will be re-activated and your days reimbursed.

     

    EDIT: Spelling.

     

    What wont help your case is posting additional petitions therefore further clogging the system. So be patient and accept that tey can be a bit slow getting through the 1000's of petitions they recieve each Day/Week.

    Another great example of Moore's Law. Give people access to that much space (developers and users alike) and they'll find uses for it that you can never imagine. "640K ought to be enough for anybody" - Bill Gates 1981

  • StuckovStuckov Member UncommonPosts: 101

    Now I dont understand, how would someone know that whoever you are trading or taking in free items from is a hacker O.o

     

    Does CCP provide all the EO players with a hacker detection tool ? (sarcasm) 

    Because "if not" I can see very little proof that the above player is indeed the hacker of the initial account. All the transaction really indicates is that players are greedy and will ALWAYS accept free items when they are offered.

     

    PS. I would really like to know how this turns out so please OP do update us when you can.

  • rashherorashhero Member UncommonPosts: 510

    Harden the fuck up

  • EanokEanok Member Posts: 134
    Originally posted by Stuckov


    Now I dont understand, how would someone know that whoever you are trading or taking in free items from is a hacker O.o
    if you pay for your goods, no problem.

    if you are given ship/fit/isk to replace your loses after some action, no problem

    if you get large amounts of isk or truly expensive items for free out of the blue ... something is fishy
    this is just common sense,



    Does CCP provide all the EO players with a hacker detection tool ? (sarcasm) 
    are you so thick that you need one? if so Eve is not for you.
    Because "if not" I can see very little proof that the above player is indeed the hacker of the initial account. All the transaction really indicates is that players are greedy and will ALWAYS accept free items when they are offered.



    if this is the first time the player gets stolen goods/isk for free, he will lose those goods/isk and that will be th eend of it. if this player has a history of receiving large amounts of isk/expensive items for free... yep, he probably get banned.

    So if you are the kind of "lucky" player that just happen to receive free expensive goods and/or large amounts of isk from complete strangers every now and then... oh boy, those bastards at CCP will ban you just because you are so "lucky".

    Life is a bitch.

    Played: UO, SWG, TR, WoW, AoC, EvE
    Playing: :(
    Interested in: JGE, LotR, TSW

  • FreddyNoNoseFreddyNoNose Member Posts: 1,558
    Originally posted by Stuckov


    Now I dont understand, how would someone know that whoever you are trading or taking in free items from is a hacker O.o
     
    Does CCP provide all the EO players with a hacker detection tool ? (sarcasm) 
    Because "if not" I can see very little proof that the above player is indeed the hacker of the initial account. All the transaction really indicates is that players are greedy and will ALWAYS accept free items when they are offered.
     
    PS. I would really like to know how this turns out so please OP do update us when you can.



     

    You know, if someone gave you a bag of drugs to hold and the police caught you with it, you would be getting in trouble.  There isn't no such thing as a free lunch and getting something for nothing or next to nothing should be the first red flag.  It's like people who buy items for pennies on the dollar who are "surprised" when they find out it's stolen.  The police will bust you for possessing stolem goods in that case as well.

    Protect yourself by not being a patsy.  Wise up.

  • rashherorashhero Member UncommonPosts: 510
    Originally posted by FreddyNoNose

    Originally posted by Stuckov


    Now I dont understand, how would someone know that whoever you are trading or taking in free items from is a hacker O.o
     
    Does CCP provide all the EO players with a hacker detection tool ? (sarcasm) 
    Because "if not" I can see very little proof that the above player is indeed the hacker of the initial account. All the transaction really indicates is that players are greedy and will ALWAYS accept free items when they are offered.
     
    PS. I would really like to know how this turns out so please OP do update us when you can.



     

    You know, if someone gave you a bag of drugs to hold and the police caught you with it, you would be getting in trouble.  There isn't no such thing as a free lunch and getting something for nothing or next to nothing should be the first red flag.  It's like people who buy items for pennies on the dollar who are "surprised" when they find out it's stolen.  The police will bust you for possessing stolem goods in that case as well.

    Protect yourself by not being a patsy.  Wise up.

     

    Did you just compare an in game virtual item to drugs? People often give things away in games for little or no return. Maybe that plan on leaving said game or whatever.

  • XennithXennith Member Posts: 1,244

    But in this case, it was items from a hacked account. Stolen items. Items stolen by a hacker.

  • NicoliNicoli Member Posts: 1,312
    Originally posted by rashhero 
    Did you just compare an in game virtual item to drugs? People often give things away in games for little or no return. Maybe that plan on leaving said game or whatever.

     

    Well on the stolen goods account you can get jail time if you knowingly accept stolen goods. Now if somebody pulls up to you on the side of the street and gives you the Ferrari he was driving for free well you could get some jail time if the car comes up as stolen.  Now in EVE I wouldn't accept anything from anyone outside my friends for free. I don't trust a damn thing. I've gotten a random Billion+ Donation once, When I did I put a pettiion in on it immediately, and kept it till I got a response. Turned out it was from a hacked account. So for the OP, next time you get some random windfall like that send in a petition on it. Being proactive will save you a lot of time. Not to mention being able to point to a petition ID ihelps you out.

  • FreddyNoNoseFreddyNoNose Member Posts: 1,558
    Originally posted by rashhero

    Originally posted by FreddyNoNose

    Originally posted by Stuckov


    Now I dont understand, how would someone know that whoever you are trading or taking in free items from is a hacker O.o
     
    Does CCP provide all the EO players with a hacker detection tool ? (sarcasm) 
    Because "if not" I can see very little proof that the above player is indeed the hacker of the initial account. All the transaction really indicates is that players are greedy and will ALWAYS accept free items when they are offered.
     
    PS. I would really like to know how this turns out so please OP do update us when you can.



     

    You know, if someone gave you a bag of drugs to hold and the police caught you with it, you would be getting in trouble.  There isn't no such thing as a free lunch and getting something for nothing or next to nothing should be the first red flag.  It's like people who buy items for pennies on the dollar who are "surprised" when they find out it's stolen.  The police will bust you for possessing stolem goods in that case as well.

    Protect yourself by not being a patsy.  Wise up.

     

    Did you just compare an in game virtual item to drugs? People often give things away in games for little or no return. Maybe that plan on leaving said game or whatever.

    No compared doing something foolish to something foolish.  Many people are foolish and apparently stupid.

     

  • ShadewalkerShadewalker Member Posts: 299

    For me, the most revealing part of this story is that the OP didn't have the first clue why he was being given a very valuable item for free. He states that he  "assumed" the player was quitting, but he didn't know. That should have set the alarm bells ringing either for the OP ingame, or for us here.

    I've been given items free ingame before, but it's always been in very clear circumstances such as a player broadcasting that he's leaving and inviting you to inspect his inventory and ask for whatever you want (EQ), a guild that makes a role-play feature of handing out lowbie items on a Sunday night (AoC), and individual players I've grouped with or helped in some way who have seen that they have a spare item that's better than the one I'm using (too many games to mention).

    When someone comes here and says he was given an item and doesn't really know why, I can't help thinking we aren't being told the full story. Like others, my hunch is that this wasn't a free item, it was paid for outside the game, and if that's the case then I hope the permaban sticks. If it isn't the case, then the OP needs to be a bit more open about the true circumstances of the gift.

  • lisubablisubab Member Posts: 670
    Originally posted by rubydragon5


    I just send in another petition.
    It basically states that if they do not fix this mess soon they will lose me as a customer whether they overturn the ban me or not.
    I have never been treated so poorly by any business before in my life, to accuse someone of guilt with nearly no evidence and have to prove im innocent.
    In the USA at least its the reverse, your innocent until proven guilty.
    This show how backwards there rules are.
    And the fact that the GM couldn't bother checking the chat logs before he went around banning everyone.

     

    Wrong, all wrong.

    In any civilised country, if you received some stolen goods of significant value, from someone you claim you do not know, and claim it is given to you free, chances are, you are already in jail, or facing court.  Consider yourself lucky this is only a game.

    What you amounts to saying, is someday, some random guy on the street meets you and hands you a key to a lovely mansion or a brand new mercedes, saying he is giving that to you free.  You took it without a trace of suspicion, and when queried by the police, you hand in your daily, telling them you wrote that event down.

    As I have already explained, that log between you and the unknown person could very well be a minor script you and your friend or yourself as the hacker engineered.  You might as well be typing to yourself during that log.  Who knows?

    As for your claims of innocent until proven guilty, they treated you right, you are guilty of trafficking / receiving stolen property.  So they should treat you as guilty proven.

  • lisubablisubab Member Posts: 670
    Originally posted by rashhero

    Originally posted by FreddyNoNose

    Originally posted by Stuckov


    Now I dont understand, how would someone know that whoever you are trading or taking in free items from is a hacker O.o
     
    Does CCP provide all the EO players with a hacker detection tool ? (sarcasm) 
    Because "if not" I can see very little proof that the above player is indeed the hacker of the initial account. All the transaction really indicates is that players are greedy and will ALWAYS accept free items when they are offered.
     
    PS. I would really like to know how this turns out so please OP do update us when you can.



     

    You know, if someone gave you a bag of drugs to hold and the police caught you with it, you would be getting in trouble.  There isn't no such thing as a free lunch and getting something for nothing or next to nothing should be the first red flag.  It's like people who buy items for pennies on the dollar who are "surprised" when they find out it's stolen.  The police will bust you for possessing stolem goods in that case as well.

    Protect yourself by not being a patsy.  Wise up.

     

    Did you just compare an in game virtual item to drugs? People often give things away in games for little or no return. Maybe that plan on leaving said game or whatever.

     

    Comparing virtual item to drugs is fully valid here.  In EvE, which is a game, a ship is worth a lot, more than some drug is worth in RL.  The valid comparison is comparing the ship in EvE to an apartment in the real world.  Imagine you suddenly received a key to an apartment/house in quality residential district from some random guy and you decide to move in and occupy the house.  You think that makes sense?  As a defense in court?

    Maybe yes maybe the gift is from a quitter, but unfortunately facts from CCP indicated that it is not from a qutting member, but from stolen sources.  So stop your maybe, it is not relevant here.  You do not know anything about the OP, maybe he is a hacker.  Maybe you are a hacker trying to discredit CCP.  Maybe you are a cat and I am a dog.  Maybe won't do no nothing.  Facts alone does, and fact = handling stolen goods here.

    As for stuckov's question.  Simple.  Stop being greedy and exercise common sense.  Do you seriously believe someone you do not know suddenly hand over everything to you, b/c he is quitting game.  Even if he is quitting game, why does he not hand it to friends. or just keep it in his account in case he returns some day.  If you seriously need to accept all free goods, even if it looks very suspicious to anyone with common sense, be ready for repercussions like this.

  • TetheredTethered Member UncommonPosts: 55

    If you are totally innocent, I would not worry overly much and just have patience that it will be resolved.

    (sending in petition after petition is not going to help and will only tick them off)

    If however you are not, then do not expect them to really work with you overly much.

    That being said, If they choose to penalize you for ignorance then expect to keep the ban, They have the right to do whatever they choose to and they probably log pretty much everything worth of any value for forensic investigations.

    I do know several places in the real world where accepting stolen goods (even in ignorance) puts you in almost as hot water as if you stole it yourself.

    and just something for thought - Assumptions are ass-biters - so always CYA

     

    You know you are old when the dev's on the games you play are almost young enough to be your grand-kids.

  • rubydragon5rubydragon5 Member UncommonPosts: 693

    I got my reply finally, it seems im innocent but Still perma banned,

    According to the GM a account I had 2 years ago was banned so hes keeping this ban in affect, and had perma baned my smaller account to..

    According to the last GM when I was perma banned , I was welcome to come back to the game as long as I broke no rules.

     

    Whats really funny is that last month I stopped paying with a CC and started using ingame isk to pay with Plexes.

    I guess ccp decided they couldn't milk me for any more cash.

     

    Hi,

    Well, it may well be that you have nothing to do with the hacking, but looking at your other accounts it has come to my attention that you have been permanently banned from EVE due to your past transgressions. The 'xxxxxxx' account will therefore remain banned and the 'xxxxxxx' account has been banned as well.

    Regards,

    GM Thunder

    EVE Online Customer Support





  • ShadewalkerShadewalker Member Posts: 299

    If you have been perma-banned under one account you can't get round it by opening another account. If you draw attention to yourself then the new account will be perma-banned as well.

    How surprising that you failed to mention to us that you were already perma-banned from the game when this latest situation arose.

    I guess it's time for you to do some growing up and learn how to play these games within the rules and spirit intended.

  • Loke666Loke666 Member EpicPosts: 21,441
    Originally posted by rubydragon5


    I really hope so, but to just assume like they do makes me sick.
    Pretty much ruined my thanksgiving day.

    Few people give away stuff they spend time to hack for free, it is risky and will get them banned in th e long run. The mod is in it's right to do this and if you are innocent you shouldn't fear anything.

     

    Gold buyers and cheaters should be banned and they have given you a chance to explain yourself. Most other companies wouldn't.

    And to track where the cheaters stuff goes is a good idea for any mod. Innocent people must understand that it is better to ask a few innocent people than to let everybody get away with cheating, in a game like Eve it would destroy the whole game. In a PvE games it isn't as serious but any game with a PvP base must be really careful.

  • Loke666Loke666 Member EpicPosts: 21,441
    Originally posted by rubydragon5


    I got my reply finally, it seems im innocent but Still perma banned,
    According to the GM a account I had 2 years ago was banned so hes keeping this ban in affect, and had perma baned my smaller account to..
    According to the last GM when I was perma banned , I was welcome to come back to the game as long as I broke no rules.
     
    Whats really funny is that last month I stopped paying with a CC and started using ingame isk to pay with Plexes.
    I guess ccp decided they couldn't milk me for any more cash.
     
    Hi,
    Well, it may well be that you have nothing to do with the hacking, but looking at your other accounts it has come to my attention that you have been permanently banned from EVE due to your past transgressions. The 'xxxxxxx' account will therefore remain banned and the 'xxxxxxx' account has been banned as well.
    Regards,

    GM Thunder

    EVE Online Customer Support

    Sounds fair to me, anyone that was banned earlier and is doing something suspicious is probably breaking the rules again. Particularly if it was a similar issue that got you banned in the beginning. Say that you bought gold earlier or something and they see a transaction between you and a hacker, what would you believe.

    You must follow the rules of MMOs or this will happen again in any other game.  It is hard being banned from a game but the rules must be followed or the PvP will get meaningless. And anyone with a police record can tell you that they are far more likely to be suspects of any crime than someone without.

     

  • metalhead980metalhead980 Member Posts: 2,658
    Originally posted by Loke666

    Originally posted by rubydragon5


    I got my reply finally, it seems im innocent but Still perma banned,
    According to the GM a account I had 2 years ago was banned so hes keeping this ban in affect, and had perma baned my smaller account to..
    According to the last GM when I was perma banned , I was welcome to come back to the game as long as I broke no rules.
     
    Whats really funny is that last month I stopped paying with a CC and started using ingame isk to pay with Plexes.
    I guess ccp decided they couldn't milk me for any more cash.
     
    Hi,
    Well, it may well be that you have nothing to do with the hacking, but looking at your other accounts it has come to my attention that you have been permanently banned from EVE due to your past transgressions. The 'xxxxxxx' account will therefore remain banned and the 'xxxxxxx' account has been banned as well.
    Regards,

    GM Thunder

    EVE Online Customer Support

    Sounds fair to me, anyone that was banned earlier and is doing something suspicious is probably breaking the rules again. Particularly if it was a similar issue that got you banned in the beginning. Say that you bought gold earlier or something and they see a transaction between you and a hacker, what would you believe.

    You must follow the rules of MMOs or this will happen again in any other game.  It is hard being banned from a game but the rules must be followed or the PvP will get meaningless. And anyone with a police record can tell you that they are far more likely to be suspects of any crime than someone without.

     

    what the hell is wrong with people these days? Hacking? gold buying? wtf! It's only a videogame how freaking hard is it to not break the rules of a videogame.

    I have no sympathy for people that do this, I don;t give a shit if it was a few years ago on another account. You shouldn't be doing that crap in the first place.

    PLaying: EvE, Ryzom

    Waiting For: Earthrise, Perpetuum

  • ebonfireebonfire Member UncommonPosts: 160
    Originally posted by metalhead980

    Originally posted by Loke666

    Originally posted by rubydragon5


    I got my reply finally, it seems im innocent but Still perma banned,
    According to the GM a account I had 2 years ago was banned so hes keeping this ban in affect, and had perma baned my smaller account to..
    According to the last GM when I was perma banned , I was welcome to come back to the game as long as I broke no rules.
     
    Whats really funny is that last month I stopped paying with a CC and started using ingame isk to pay with Plexes.
    I guess ccp decided they couldn't milk me for any more cash.
     
    Hi,
    Well, it may well be that you have nothing to do with the hacking, but looking at your other accounts it has come to my attention that you have been permanently banned from EVE due to your past transgressions. The 'xxxxxxx' account will therefore remain banned and the 'xxxxxxx' account has been banned as well.
    Regards,

    GM Thunder

    EVE Online Customer Support

    Sounds fair to me, anyone that was banned earlier and is doing something suspicious is probably breaking the rules again. Particularly if it was a similar issue that got you banned in the beginning. Say that you bought gold earlier or something and they see a transaction between you and a hacker, what would you believe.

    You must follow the rules of MMOs or this will happen again in any other game.  It is hard being banned from a game but the rules must be followed or the PvP will get meaningless. And anyone with a police record can tell you that they are far more likely to be suspects of any crime than someone without.

     

    what the hell is wrong with people these days? Hacking? gold buying? wtf! It's only a videogame how freaking hard is it to not break the rules of a videogame.

    I have no sympathy for people that do this, I don;t give a shit if it was a few years ago on another account. You shouldn't be doing that crap in the first place.

     

    I think it is sad that you have to be skeptical about goodwill because the only time it happens is when there is malice behind it.  I do think that random acts of kindness happen everyday, but not in the communities of this genre.  I love gaming, but I lost the desire to continue because I stopped seeing the good in people when I'd log in to play.  I think that there is a stigma that drives behavior in MMOs, and I don't want to be NAIVE to believe that every act of kindness is just someone trying to take you for a ride.  

  • qazymanqazyman Member Posts: 1,785
    Originally posted by ebonfire


     

    I think it is sad that you have to be skeptical about goodwill because the only time it happens is when there is malice behind it.  I do think that random acts of kindness happen everyday, but not in the communities of this genre.  I love gaming, but I lost the desire to continue because I stopped seeing the good in people when I'd log in to play.  I think that there is a stigma that drives behavior in MMOs, and I don't want to be NAIVE to believe that every act of kindness is just someone trying to take you for a ride.  



     

    Somebody needs to Pod your ass.....Really!

  • EanokEanok Member Posts: 134
    Originally posted by ebonfire 
    I think it is sad that you have to be skeptical about goodwill because the only time it happens is when there is malice behind it.  I do think that random acts of kindness happen everyday, but not in the communities of this genre. ...

    You are wrong here.

    I have been given ISK by a wealthy miner when I started Eve. We talked while I was mining in my ibis, later that day he gave me an anchored container and some million isk, just like that.

    I have been given isk by pirates after being blown to pieces. I chatted with them and asked about security and fittings, next thing I know is that someone in their corp had given me more money than my ship and fitting was worth.

    I have been given free ships (cruisers) by guys in a corp I just joined, before they knew nothing about me.

    I have been given some bps by a corp colleague that left the game for personal reasons.I still hope he will come back and if he does I will help him with money and ships and anything he may need.

    Random acts of kindness do happen in MMOs, but there is usually some background, some form of interaction. You mine together, or fight, or belong to the same corp, and besides, the amounts involved (in my experience) aren't astronomical, they may mean a lot to a new player, but usually they are worth at most a couple of hours of mining or missioning or ratting for an experienced player.

    ----

    Regarding the OP. I have known people in my previous corp that got caught buying isk with real money. They weren't banned, their illgotten isk was confiscated and they received a warning, that was it. In your case you had been banned before, which means a repeated offence or a very serious act against the EULA involving more than just buying goods with real money. Now you are involved in this, maybe thru no fault of your part, but with a record such as yours I can understand CCP reaction.

    Blaming your being banned to your using of plexes instead of your CC is childish to say the least.

    Played: UO, SWG, TR, WoW, AoC, EvE
    Playing: :(
    Interested in: JGE, LotR, TSW

  • SheistaSheista Member UncommonPosts: 1,203

    I honestly think there is a lot more to the story that we're not hearing.  Whether its about the first event a couple years ago, or something about this event, the story just sounds fishy and I think there is a good reason why CCP probably let him remain banned.

  • ShadewalkerShadewalker Member Posts: 299

    It doesn't seem to me that there's anything to this story other than that the OP drew attention to himself probably through an illicit trade, my guess is he paid out-of-game for his "free" item, and when his transaction got looked at in detail the devs realised he was a player who had been permanently banned from the game under a previous account, and therefore applied the same treatment to his current account.

    It doesn't matter, however, whether he had done anything wrong this time or not, he had been banned from the game before and that is not intended to be bypassed by simply opening another account.

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