Not spreading falsities or do I care where you pretend to work.
Most banks/CC companies will instantly give the money back while investigating.
Later when the investigation is finished the bank/CC company can retake the money/recharge the account.
The bank/CC company never has to tell you when it sided with the company or you. It also is not required to give you an explanation of why.
You're a liar. Plain and simple. If you live in the US, and are using a Visa, MC, Amex or Discover card in the above situation, you're totally full of shit. I'm done responding to you. You're imaginative situation is not something I hope anyone here takes as truth.
.... either that, or like a lot of people, you don't fully understand how the system works, and are explaining it in your own narrow interpretation.
Either way, you're wrong. and thus you are spreading falsities.
Actually this is not a falsity. A lot of banks and bank issued cards will do exactly what snarling wolf said and charge the money back to your account during investigation. When you dispute a transaction over the phone, the operator will tell you this plainly. In many cases you will also be asked for proof of the dispute (to aid in investigation, such as the cancellation number from cancelling the service that you are still being charged for, in my case). I know chase works this way personally because I have a credit card through them and have disputed something recently. That has been MY experience with disputes. Is it possible other people have different experiences with them? Sure, but chase is an enormous bank, so I would think them to be close to the standard.
It comes back to bite the rest of us in the ass. Inflation of prices and stupid regulations, are what result from this type of action. In trying to "get what's yours" you risk making things tougher for everyone.
...like they may start charging for content gaps, instead of releasing small amounts of new content on a semi-regular basis?
... oh wait. CO: Viboria Bay. To late, they're already mistreating their player base.
No what happens is games go from 39.99 to 59.99 across the board. CD's go from 12.99 to 17-21.99, etc....
Publishers decide to make their money they must focus on third party sales to make back what they lose (through piracy as an example).
There's a right way to do things and a wrong way, when you take the wrong way such as this. You damage the trust in place between the consumer and vendor, the vendor takes that out on everyone. That's the way business works.
There's another huge hole in the theory behind this practice. You're essentially stealing the product, as you have the code. There's no way to track that code through your box purchase. Which is why retailers will never give you a refund for an open pc box, only a replacement of the same product.
The problem is you can use that code create an account and get your money back in this way. They can't track the account you made in this manner. Huge red flag flying over what this OP is suggesting.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
Not spreading falsities or do I care where you pretend to work.
Most banks/CC companies will instantly give the money back while investigating.
Later when the investigation is finished the bank/CC company can retake the money/recharge the account.
The bank/CC company never has to tell you when it sided with the company or you. It also is not required to give you an explanation of why.
You're a liar. Plain and simple. If you live in the US, and are using a Visa, MC, Amex or Discover card in the above situation, you're totally full of shit. I'm done responding to you. You're imaginative situation is not something I hope anyone here takes as truth.
.... either that, or like a lot of people, you don't fully understand how the system works, and are explaining it in your own narrow interpretation.
Either way, you're wrong. and thus you are spreading falsities.
Actually this is not a falsity. A lot of banks and bank issued cards will do exactly what snarling wolf said and charge the money back to your account during investigation. When you dispute a transaction over the phone, the operator will tell you this plainly. In many cases you will also be asked for proof of the dispute (to aid in investigation, such as the cancellation number from cancelling the service that you are still being charged for, in my case). I know chase works this way personally because I have a credit card through them and have disputed something recently. That has been MY experience with disputes. Is it possible other people have different experiences with them? Sure, but chase is an enormous bank, so I would think them to be close to the standard.
Watch out he might start calling you a liar for telling the truth also, who cares if someone can tell you first hand knowledge when another person can say you're lying with his fake internet lawyer skills.
But yes both masked and I are telling the truth, and I have personal first hand knowledge of how it works. Sorry if you think you know how everything in the world works and find you that you don't JPizzle.
No what happens is games go from 39.99 to 59.99 across the board. CD's go from 12.99 to 17-21.99, etc.... Publishers decide to make their money they must focus on third party sales to make back what they lose (through piracy as an example). There's a right way to do things and a wrong way, when you take the wrong way such as this. You damage the trust in place between the consumer and vendor, the vendor takes that out on everyone. That's the way business works. There's another huge hole in the theory behind this practice. You're essentially stealing the product, as you have the code. There's no way to track that code through your box purchase. Which is why retailers will never give you a refund for an open pc box, only a replacement of the same product. The problem is you can use that code create an account and get your money back in this way. They can't track the account you made in this manner. Huge red flag flying over what this OP is suggesting.
And the companies that raised prices did it the wrong way. They reacted badly to piracy ( which is only really done when prices on games are too high or there are ridiculous restrictions or the quality of games versus the price isn't worthwhile ) which made piracy rise EXPONENTIALLY. There's a reason a lot of stuff is pirated these days. Nevermind the fact that a broken crack is often fixed quicker than the game can be patched, which is sort of hilarious in a lot of ways, I can just imagine the CEOs pondering why a file hacker is working faster than an entire development team.
Also, does anyone else suspect that MaskedWeasel and SnarlingWolf are the same person? I mean, they've got the same name format and they seem to be supporting each other on something that I know is a falsity ( in the EU, at least ), so yeah...
The company can bite you back occasionally if the interpretation of the features was within reason. Say you insisted you couldn't do something yet you could, just only to a extent. As long as they can argue its part true they win. In which case your hit with the false charge fee lol.
I'll pull up an example of a falsity on the page:
"Your ship will retain a Star Trek "feel," but it will also represent your style. What’s more, anyone can create their own species in Star Trek Online, meaning you can tell your own story about how you came to be in the galaxy. Leave your mark on the Star Trek universe!"
You cannot create your own species, at all. This is a feature that was removed to allow Cryptic to nickel and dime players.
That is utter garbage. They did not remove the feature and you can indeed make your own species/race.
In general though (re. the thread), given I've not been looking at this site for a while. Its good to see it hasn't changed. Troll and haters heaven, not matter the game. You guys are a joke, seriously.
That is utter garbage. They did not remove the feature and you can indeed make your own species/race. In general though (re. the thread), given I've not been looking at this site for a while. Its good to see it hasn't changed. Troll and haters heaven, not matter the game. You guys are a joke, seriously.
However, it wasn't in in beta, so it was pretty much impossible to know, for those of us who got out as early as possible.
That is utter garbage. They did not remove the feature and you can indeed make your own species/race. In general though (re. the thread), given I've not been looking at this site for a while. Its good to see it hasn't changed. Troll and haters heaven, not matter the game. You guys are a joke, seriously.
However, it wasn't in in beta, so it was pretty much impossible to know, for those of us who got out as early as possible.
Yes it was in Beta. Both closed and open. Clearly you "got out" without even knowning the game and just jumped to conclusions. Mostly likely already made up before even loging in.
1) research a game before you buy it, let your friend buy it first and play it at his house.
2) dont pre order if you dont know you will love the game ahead of time.
3) dont create moronic threads about exploiting charge back because in your warped mind the game didnt deliver what it promised.
plenty of us think sto is exactly what we were promised, it needs some polish but we have been promised that polish and have no doubt it will be delivered in short order. crying to your bank because you can use a your word vs cryptics excuse to get a refund just makes you look like a jackass, you wont be missed by the sto community i assure you.
I was lucky enough to get into open beta, and from there I realized I would not be purchasing this game. I do believe however that once you buy a game, you bought it. It's like a piece of produce( fruits or vegatables), you take your chances on whether or not its going to taste good. Can you return a music cd because you didn't like it?.....no. This is one of those things. It does suck that you don't like the game that you bought and you may even feel duped or even wronged, but making visa pay for your gamble it just plain wrong.
This is what I agree with. I bought Warhammer Online, and I was really peeved by the experience of the game I bought. But I realized that I had bought it, I had played it, and it was really on me for not waiting for the reviews before rushing in on launch day. So I deleted it from my hard drive and canceled my account. Lost some money, but I'll live.
Unfortunately, I wasn't part of the hype going into Star Trek, although I'm a major Star Trek fan. I almost broke down and bought the game yesterday after watching a few commercials while watching Star Trek Enterprise on the SyFy channel. But no, I read the reviews, and I listened to the majority of the players and decided to wait out six months this time before buying it. If it improves in six months, I might try it out. If it dies, no loss on my part.
It's not some kind of zero sum game with MMORPGs. I want companies to do well so more companies make decent games. But if more companies fail, even if they're sucky companies, we'll have fewer attempts at making games. I really wanted Star Trek to do well, mainly because I love Star Trek and wanted to live in that world. Unfortunately, right now, it doesn't sound like that's going to happen any time soon.
To the people who're saying things along the lines of refunds are not how the world works...
MANY industries offer refunds if you're not satisfied with the product. I bought a case for my mp3 player at BestBuy a few months ago, left the store, opened it, tried it out, realized it wasn't what I wanted, took it right back, they refunded me cash on the spot.
Refunds because you don't like a product is NOT an unheard of notion.
No refunds for MMO is merely a choice the MMO industry decides to make, not some unbreakable tradition.
You, and others, are trying to make chargebacks scary, and that is morally wrong.
Actually, it seems more like you, and others, are trying to justify performing fraudulent chargebacks based on nothing more than some buyers remorse.
If anything is morally wrong in this thread, it is that.
Have to agree with your statement, these are fraudulent chargebacks unless the game doesn't ship at all (or is totally unplayable) and while STO might have some issues, it is not in either of those states.
Buyers remorse is not a good reason to demand your money back, and I suspect in the near future the credit card companies will put a halt to the practice with regards to virtual content like video games.
I wish this were true, but its not. This policy will not change, because the CC companies hold merchants by the gonads. Its like the new legal way to write bad checks.
I had a guy buy 700 dollars worth of product from my store over a 7 month period. He did a chargeback, and I was liable for that money. I couldn't dispute it even though we had hand delivered him his goods, and we had his signature on the reciepts. He then tried to order more, and when I laughed at him he actually had the audacity to get angry with me. This was clearly a case of fraud, but guess what? Nothing the merchant can do. You're screwed if you're the merchant.
how to avoid looking like a dumbass: 1) research a game before you buy it, let your friend buy it first and play it at his house. 2) dont pre order if you dont know you will love the game ahead of time. 3) dont create moronic threads about exploiting charge back because in your warped mind the game didnt deliver what it promised.
plenty of us think sto is exactly what we were promised, it needs some polish but we have been promised that polish and have no doubt it will be delivered in short order. crying to your bank because you can use a your word vs cryptics excuse to get a refund just makes you look like a jackass, you wont be missed by the sto community i assure you.
Yes, and on the flip side I knew immediately I wouldn't be intertested, and didn't buy it. Its amazing how many people can't control their impulses.
People may have purchased the game and possibly lifetime subscriptions on the basis of this information.
Now let's look at the playable races available at the RMT shop:
Ferengi: "These Captains begin with the Natural Immunities (40% resistance to Toxic Damage, 40% resistance to Radiation Damage) and Acute Senses (20% improvement to Stealth Sight, 10% bonus to Exploit Damage) traits. They may choose two additional traits."
Klingon: "These Captains begin with the Warrior (5% improvement to Ranged Weapon Damage, 10% percent improvement to Physical Melee Damage, 10% improvement to Critical Severity) and Honorable (5% resistance to all damage, 10% improvement to Threat Rating) traits. They may choose two additional traits."
This raises two important questions: 1) Are the races cosmetic, or do they affect gameplay? If you look at the buffs for each of the races they clearly affect gameplay. This brings us to the next question: 2) Are these races unlockable through game play? (Remember what Emmert told us: "Any micro-transaction that has a game effect can also be earned in the game through play.")
If the races cannot be unlocked through play, Cryptic has, in my opinion, marketted their game under false pretenses.
Possible avenues to address this in my mind would be: Cryptic directly, the Better Business Bureau, your credit card company, the Federal Trade Commission (online complaint form available), the State Attorney General, or a lawyer that gives free consultation on alleged internet fraud.
To the people who're saying things along the lines of refunds are not how the world works... MANY industries offer refunds if you're not satisfied with the product. I bought a case for my mp3 player at BestBuy a few months ago, left the store, opened it, tried it out, realized it wasn't what I wanted, took it right back, they refunded me cash on the spot. Refunds because you don't like a product is NOT an unheard of notion. No refunds for MMO is merely a choice the MMO industry decides to make, not some unbreakable tradition.
You're right, you can even get refunds for open box software, through the manufacturer. Most retailers won't accept open software simply because of the activation code, you can only get a refund through the creator. You must return the code with the package though, any account tied to it will be disabled. According to gamestop and eb games, our local used to take/sell used pc software, they were forced to stop though.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
I never get tired to read "I preordered or bought without reading reviews and want my money back!" threads. They are funny - and happen in every fucking MMO game.
"I know I said this was my last post, but you my friend are a idiotic moron." -Shadow4482
I never get tired to read "I preordered or bought without reading reviews and want my money back!" threads. They are funny - and happen in every fucking MMO game.
"FFS IM REALLY SMART N COOL N SHIT N AM AGAINST DA LAW"
After you crack the seal it is yours period. Do you really believe this is how the world works? That if you don't like a video game for whatever reason after playing it that you are entitled to a refund? If you really think the answer is yes you had very bad parenting and you will probably make less than $150,000 a year.
That's complete BS. Anyone should always receive a refund for a product they didn't like, that didn't live up to expectations, or they didn't use. If you buy a new DVD that has a huge scratch on it, shouldn't you deserve a refund? How about a sub-par music CD from a band that's usually good?
People have been trained by greedy corporations for decades to have this attitude. This is also another reason why crap keeps getting produced at the expense of logevity and quality.
Oh, also, the vast majority of people make under $150,000 a year. Your last sentence is ad hominem and really quite silly.
EDIT: Now that I think about it, this response might be ironic or satirical...
That's complete BS. Anyone should always receive a refund for a product they didn't like, that didn't live up to expectations, or they didn't use. If you buy a new DVD that has a huge scratch on it, shouldn't you deserve a refund? How about a sub-par music CD from a band that's usually good? People have been trained by greedy corporations for decades to have this attitude. This is also another reason why crap keeps getting produced at the expense of logevity and quality. Oh, also, the vast majority of people make under $150,000 a year. Your last sentence is ad hominem and really quite silly.
I'll adopt your phrase for this response if you don't mind;
You deserve a refund on something you 'don't use'?
Complete BS, you buy something and realize you either don't have a use for it or just forgot about it you don't deserve your money back at all.
You deserve a refund on a new DVD with a huge scratch on it?
Complete BS. You deserve a replacement DVD without a scratch on it, you already chose to make the purchase of the product, sometimes these things happen and products are damaged.
You deserve a refund on a sub-par music CD from a band that's usually good?
Complete BS. They did what they do, make music. Just because it's not to your taste and you 'think' it's sub-par doesn't entitle you to your money back.
Learn to make informed purchases, think before you buy. It's not difficult.
It comes back to bite the rest of us in the ass. Inflation of prices and stupid regulations, are what result from this type of action. In trying to "get what's yours" you risk making things tougher for everyone.
...like they may start charging for content gaps, instead of releasing small amounts of new content on a semi-regular basis?
... oh wait. CO: Viboria Bay. To late, they're already mistreating their player base.
No what happens is games go from 39.99 to 59.99 across the board. CD's go from 12.99 to 17-21.99, etc....
Publishers decide to make their money they must focus on third party sales to make back what they lose (through piracy as an example).
There's a right way to do things and a wrong way, when you take the wrong way such as this. You damage the trust in place between the consumer and vendor, the vendor takes that out on everyone. That's the way business works.
There's another huge hole in the theory behind this practice. You're essentially stealing the product, as you have the code. There's no way to track that code through your box purchase. Which is why retailers will never give you a refund for an open pc box, only a replacement of the same product.
The problem is you can use that code create an account and get your money back in this way. They can't track the account you made in this manner. Huge red flag flying over what this OP is suggesting.
It's an MMORPG, they expect everyone to pay monthly for the use of that code. I'm quite certain they have the ability to track codes very well and render any code inoperative. They can and will track the account with the code you made.
Even modern single player video games generally require an internet connection to track whether your game is legit or not. Stuff like that really started with Half-Life 2 and Steam tracking the game whenever you signed online.
I suppose you could just buy the game, you a hack or crack to verify it as legit, then return it for a refund. But why bother when you can download the already cracked game off of the internet? It cuts out the middle man and you never have to leave your house.
Not spreading falsities or do I care where you pretend to work.
Most banks/CC companies will instantly give the money back while investigating.
Later when the investigation is finished the bank/CC company can retake the money/recharge the account.
The bank/CC company never has to tell you when it sided with the company or you. It also is not required to give you an explanation of why.
You're a liar. Plain and simple. If you live in the US, and are using a Visa, MC, Amex or Discover card in the above situation, you're totally full of shit. I'm done responding to you. You're imaginative situation is not something I hope anyone here takes as truth.
.... either that, or like a lot of people, you don't fully understand how the system works, and are explaining it in your own narrow interpretation.
Either way, you're wrong. and thus you are spreading falsities.
Actually this is not a falsity. A lot of banks and bank issued cards will do exactly what snarling wolf said and charge the money back to your account during investigation. When you dispute a transaction over the phone, the operator will tell you this plainly. In many cases you will also be asked for proof of the dispute (to aid in investigation, such as the cancellation number from cancelling the service that you are still being charged for, in my case). I know chase works this way personally because I have a credit card through them and have disputed something recently. That has been MY experience with disputes. Is it possible other people have different experiences with them? Sure, but chase is an enormous bank, so I would think them to be close to the standard.
Watch out he might start calling you a liar for telling the truth also, who cares if someone can tell you first hand knowledge when another person can say you're lying with his fake internet lawyer skills.
But yes both masked and I are telling the truth, and I have personal first hand knowledge of how it works. Sorry if you think you know how everything in the world works and find you that you don't JPizzle.
Then those banks are breaking the law and/or their credit card agreements. Why? Because credit card companies are liable for any fraud that takes place on their cards. Let me restate that: the credit Card company has to pay for any losses you, the card user, incurs on that card due to fraud, theft, or anything like that. This is by law in Canada, the U.S., Europe, or any number of nations.
This is why credit cards are the number one safest means of payment on the internet, because the card companies will do everything within their power to ensure no fraud takes place.
Also, the story that you had a mysterious charge on the internet that you chargebacked and then lost sounds incredibly suspicious to me. Why? Because the credit card company would probably be worried that your card was spoofed online or stolen and issued you a new card. Some random website is not going to win a chargeback against someone who looks at their credit card statement and says "I don't recognize that charge or site."
I'll adopt your phrase for this response if you don't mind; You deserve a refund on something you 'don't use'? Complete BS, you buy something and realize you either don't have a use for it or just forgot about it you don't deserve your money back at all. You deserve a refund on a new DVD with a huge scratch on it? Complete BS. You deserve a replacement DVD without a scratch on it, you already chose to make the purchase of the product, sometimes these things happen and products are damaged. You deserve a refund on a sub-par music CD from a band that's usually good? Complete BS. They did what they do, make music. Just because it's not to your taste and you 'think' it's sub-par doesn't entitle you to your money back. Learn to make informed purchases, think before you buy. It's not difficult.
Another person who thinks that they know better than their own government.
It is THE LAW, man. Face it, you're wrong.
EDIT: You live in the UK? You do realise we're protected under EU law for satisfaction, right? That means we're capable of taking products back if we're not completely satisfied with them and get a product of equal value or our money back in certain cases, yes?
Example: Game disc is scratched, you are capable of getting your money back. Unsatisfied means you get a product ( or more than one cheap one ) of equal value.
I'll adopt your phrase for this response if you don't mind; You deserve a refund on something you 'don't use'? Complete BS, you buy something and realize you either don't have a use for it or just forgot about it you don't deserve your money back at all. You deserve a refund on a new DVD with a huge scratch on it? Complete BS. You deserve a replacement DVD without a scratch on it, you already chose to make the purchase of the product, sometimes these things happen and products are damaged. You deserve a refund on a sub-par music CD from a band that's usually good? Complete BS. They did what they do, make music. Just because it's not to your taste and you 'think' it's sub-par doesn't entitle you to your money back. Learn to make informed purchases, think before you buy. It's not difficult.
Another person who thinks that they know better than their own government.
It is THE LAW, man. Face it, you're wrong.
Another person that fails at reading comprehension.
I never claimed it couldn't be done, I said 'YOU DON'T DESERVE IT.'
Comments
You're a liar. Plain and simple. If you live in the US, and are using a Visa, MC, Amex or Discover card in the above situation, you're totally full of shit. I'm done responding to you. You're imaginative situation is not something I hope anyone here takes as truth.
.... either that, or like a lot of people, you don't fully understand how the system works, and are explaining it in your own narrow interpretation.
Either way, you're wrong. and thus you are spreading falsities.
Actually this is not a falsity. A lot of banks and bank issued cards will do exactly what snarling wolf said and charge the money back to your account during investigation. When you dispute a transaction over the phone, the operator will tell you this plainly. In many cases you will also be asked for proof of the dispute (to aid in investigation, such as the cancellation number from cancelling the service that you are still being charged for, in my case). I know chase works this way personally because I have a credit card through them and have disputed something recently. That has been MY experience with disputes. Is it possible other people have different experiences with them? Sure, but chase is an enormous bank, so I would think them to be close to the standard.
...like they may start charging for content gaps, instead of releasing small amounts of new content on a semi-regular basis?
... oh wait. CO: Viboria Bay. To late, they're already mistreating their player base.
No what happens is games go from 39.99 to 59.99 across the board. CD's go from 12.99 to 17-21.99, etc....
Publishers decide to make their money they must focus on third party sales to make back what they lose (through piracy as an example).
There's a right way to do things and a wrong way, when you take the wrong way such as this. You damage the trust in place between the consumer and vendor, the vendor takes that out on everyone. That's the way business works.
There's another huge hole in the theory behind this practice. You're essentially stealing the product, as you have the code. There's no way to track that code through your box purchase. Which is why retailers will never give you a refund for an open pc box, only a replacement of the same product.
The problem is you can use that code create an account and get your money back in this way. They can't track the account you made in this manner. Huge red flag flying over what this OP is suggesting.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
You're a liar. Plain and simple. If you live in the US, and are using a Visa, MC, Amex or Discover card in the above situation, you're totally full of shit. I'm done responding to you. You're imaginative situation is not something I hope anyone here takes as truth.
.... either that, or like a lot of people, you don't fully understand how the system works, and are explaining it in your own narrow interpretation.
Either way, you're wrong. and thus you are spreading falsities.
Actually this is not a falsity. A lot of banks and bank issued cards will do exactly what snarling wolf said and charge the money back to your account during investigation. When you dispute a transaction over the phone, the operator will tell you this plainly. In many cases you will also be asked for proof of the dispute (to aid in investigation, such as the cancellation number from cancelling the service that you are still being charged for, in my case). I know chase works this way personally because I have a credit card through them and have disputed something recently. That has been MY experience with disputes. Is it possible other people have different experiences with them? Sure, but chase is an enormous bank, so I would think them to be close to the standard.
Watch out he might start calling you a liar for telling the truth also, who cares if someone can tell you first hand knowledge when another person can say you're lying with his fake internet lawyer skills.
But yes both masked and I are telling the truth, and I have personal first hand knowledge of how it works. Sorry if you think you know how everything in the world works and find you that you don't JPizzle.
And the companies that raised prices did it the wrong way. They reacted badly to piracy ( which is only really done when prices on games are too high or there are ridiculous restrictions or the quality of games versus the price isn't worthwhile ) which made piracy rise EXPONENTIALLY. There's a reason a lot of stuff is pirated these days. Nevermind the fact that a broken crack is often fixed quicker than the game can be patched, which is sort of hilarious in a lot of ways, I can just imagine the CEOs pondering why a file hacker is working faster than an entire development team.
Also, does anyone else suspect that MaskedWeasel and SnarlingWolf are the same person? I mean, they've got the same name format and they seem to be supporting each other on something that I know is a falsity ( in the EU, at least ), so yeah...
I'll pull up an example of a falsity on the page:
"Your ship will retain a Star Trek "feel," but it will also represent your style. What’s more, anyone can create their own species in Star Trek Online, meaning you can tell your own story about how you came to be in the galaxy. Leave your mark on the Star Trek universe!"
You cannot create your own species, at all. This is a feature that was removed to allow Cryptic to nickel and dime players.
That is utter garbage. They did not remove the feature and you can indeed make your own species/race.
In general though (re. the thread), given I've not been looking at this site for a while. Its good to see it hasn't changed. Troll and haters heaven, not matter the game. You guys are a joke, seriously.
you can create your own race right off the bat.
However, it wasn't in in beta, so it was pretty much impossible to know, for those of us who got out as early as possible.
However, it wasn't in in beta, so it was pretty much impossible to know, for those of us who got out as early as possible.
Yes it was in Beta. Both closed and open. Clearly you "got out" without even knowning the game and just jumped to conclusions. Mostly likely already made up before even loging in.
how to avoid looking like a dumbass:
1) research a game before you buy it, let your friend buy it first and play it at his house.
2) dont pre order if you dont know you will love the game ahead of time.
3) dont create moronic threads about exploiting charge back because in your warped mind the game didnt deliver what it promised.
plenty of us think sto is exactly what we were promised, it needs some polish but we have been promised that polish and have no doubt it will be delivered in short order. crying to your bank because you can use a your word vs cryptics excuse to get a refund just makes you look like a jackass, you wont be missed by the sto community i assure you.
This is what I agree with. I bought Warhammer Online, and I was really peeved by the experience of the game I bought. But I realized that I had bought it, I had played it, and it was really on me for not waiting for the reviews before rushing in on launch day. So I deleted it from my hard drive and canceled my account. Lost some money, but I'll live.
Unfortunately, I wasn't part of the hype going into Star Trek, although I'm a major Star Trek fan. I almost broke down and bought the game yesterday after watching a few commercials while watching Star Trek Enterprise on the SyFy channel. But no, I read the reviews, and I listened to the majority of the players and decided to wait out six months this time before buying it. If it improves in six months, I might try it out. If it dies, no loss on my part.
It's not some kind of zero sum game with MMORPGs. I want companies to do well so more companies make decent games. But if more companies fail, even if they're sucky companies, we'll have fewer attempts at making games. I really wanted Star Trek to do well, mainly because I love Star Trek and wanted to live in that world. Unfortunately, right now, it doesn't sound like that's going to happen any time soon.
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To the people who're saying things along the lines of refunds are not how the world works...
MANY industries offer refunds if you're not satisfied with the product. I bought a case for my mp3 player at BestBuy a few months ago, left the store, opened it, tried it out, realized it wasn't what I wanted, took it right back, they refunded me cash on the spot.
Refunds because you don't like a product is NOT an unheard of notion.
No refunds for MMO is merely a choice the MMO industry decides to make, not some unbreakable tradition.
Actually, it seems more like you, and others, are trying to justify performing fraudulent chargebacks based on nothing more than some buyers remorse.
If anything is morally wrong in this thread, it is that.
Have to agree with your statement, these are fraudulent chargebacks unless the game doesn't ship at all (or is totally unplayable) and while STO might have some issues, it is not in either of those states.
Buyers remorse is not a good reason to demand your money back, and I suspect in the near future the credit card companies will put a halt to the practice with regards to virtual content like video games.
I wish this were true, but its not. This policy will not change, because the CC companies hold merchants by the gonads. Its like the new legal way to write bad checks.
I had a guy buy 700 dollars worth of product from my store over a 7 month period. He did a chargeback, and I was liable for that money. I couldn't dispute it even though we had hand delivered him his goods, and we had his signature on the reciepts. He then tried to order more, and when I laughed at him he actually had the audacity to get angry with me. This was clearly a case of fraud, but guess what? Nothing the merchant can do. You're screwed if you're the merchant.
Yes, and on the flip side I knew immediately I wouldn't be intertested, and didn't buy it. Its amazing how many people can't control their impulses.
A possible case for getting your money back might be...
Jack Emmert told customers the following regarding RMT items in the game:
"• The vast majority are aesthetic items, such as costume pieces, action figures, emblems, etc.
• A very few are account-level management tools, such as being able to rename a character
• Micro-transactions should never limit your ability to enjoy the game or reach the level cap
• Any micro-transaction that has a game effect can also be earned in the game through play
Information from Emmert found at this link: http://www.mmorpg.com/newsroom.cfm/game/352/page/5
People may have purchased the game and possibly lifetime subscriptions on the basis of this information.
Now let's look at the playable races available at the RMT shop:
Ferengi: "These Captains begin with the Natural Immunities (40% resistance to Toxic Damage, 40% resistance to Radiation Damage) and Acute Senses (20% improvement to Stealth Sight, 10% bonus to Exploit Damage) traits. They may choose two additional traits."
Klingon: "These Captains begin with the Warrior (5% improvement to Ranged Weapon Damage, 10% percent improvement to Physical Melee Damage, 10% improvement to Critical Severity) and Honorable (5% resistance to all damage, 10% improvement to Threat Rating) traits. They may choose two additional traits."
Information about these races found at this link: http://www.startrekonline.com/store
This raises two important questions: 1) Are the races cosmetic, or do they affect gameplay? If you look at the buffs for each of the races they clearly affect gameplay. This brings us to the next question: 2) Are these races unlockable through game play? (Remember what Emmert told us: "Any micro-transaction that has a game effect can also be earned in the game through play.")
If the races cannot be unlocked through play, Cryptic has, in my opinion, marketted their game under false pretenses.
Possible avenues to address this in my mind would be: Cryptic directly, the Better Business Bureau, your credit card company, the Federal Trade Commission (online complaint form available), the State Attorney General, or a lawyer that gives free consultation on alleged internet fraud.
Good luck getting this resolved.
You're right, you can even get refunds for open box software, through the manufacturer. Most retailers won't accept open software simply because of the activation code, you can only get a refund through the creator. You must return the code with the package though, any account tied to it will be disabled. According to gamestop and eb games, our local used to take/sell used pc software, they were forced to stop though.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
This man speaks the truth.
I never get tired to read "I preordered or bought without reading reviews and want my money back!" threads. They are funny - and happen in every fucking MMO game.
"I know I said this was my last post, but you my friend are a idiotic moron." -Shadow4482
"FFS IM REALLY SMART N COOL N SHIT N AM AGAINST DA LAW"
Are you saying he didn't deserve his money back?
He absolutely did NOT deserve a refund.
After you crack the seal it is yours period. Do you really believe this is how the world works? That if you don't like a video game for whatever reason after playing it that you are entitled to a refund? If you really think the answer is yes you had very bad parenting and you will probably make less than $150,000 a year.
That's complete BS. Anyone should always receive a refund for a product they didn't like, that didn't live up to expectations, or they didn't use. If you buy a new DVD that has a huge scratch on it, shouldn't you deserve a refund? How about a sub-par music CD from a band that's usually good?
People have been trained by greedy corporations for decades to have this attitude. This is also another reason why crap keeps getting produced at the expense of logevity and quality.
Oh, also, the vast majority of people make under $150,000 a year. Your last sentence is ad hominem and really quite silly.
EDIT: Now that I think about it, this response might be ironic or satirical...
I'll adopt your phrase for this response if you don't mind;
You deserve a refund on something you 'don't use'?
Complete BS, you buy something and realize you either don't have a use for it or just forgot about it you don't deserve your money back at all.
You deserve a refund on a new DVD with a huge scratch on it?
Complete BS. You deserve a replacement DVD without a scratch on it, you already chose to make the purchase of the product, sometimes these things happen and products are damaged.
You deserve a refund on a sub-par music CD from a band that's usually good?
Complete BS. They did what they do, make music. Just because it's not to your taste and you 'think' it's sub-par doesn't entitle you to your money back.
Learn to make informed purchases, think before you buy. It's not difficult.
...like they may start charging for content gaps, instead of releasing small amounts of new content on a semi-regular basis?
... oh wait. CO: Viboria Bay. To late, they're already mistreating their player base.
No what happens is games go from 39.99 to 59.99 across the board. CD's go from 12.99 to 17-21.99, etc....
Publishers decide to make their money they must focus on third party sales to make back what they lose (through piracy as an example).
There's a right way to do things and a wrong way, when you take the wrong way such as this. You damage the trust in place between the consumer and vendor, the vendor takes that out on everyone. That's the way business works.
There's another huge hole in the theory behind this practice. You're essentially stealing the product, as you have the code. There's no way to track that code through your box purchase. Which is why retailers will never give you a refund for an open pc box, only a replacement of the same product.
The problem is you can use that code create an account and get your money back in this way. They can't track the account you made in this manner. Huge red flag flying over what this OP is suggesting.
It's an MMORPG, they expect everyone to pay monthly for the use of that code. I'm quite certain they have the ability to track codes very well and render any code inoperative. They can and will track the account with the code you made.
Even modern single player video games generally require an internet connection to track whether your game is legit or not. Stuff like that really started with Half-Life 2 and Steam tracking the game whenever you signed online.
I suppose you could just buy the game, you a hack or crack to verify it as legit, then return it for a refund. But why bother when you can download the already cracked game off of the internet? It cuts out the middle man and you never have to leave your house.
This thread is full of fail. Most consumers are idiots and dont deserve their money back.
You broke the seal, you pay for the game. CC chargebacks for stupid reasons like this should be punishable by a steep fine.
You're a liar. Plain and simple. If you live in the US, and are using a Visa, MC, Amex or Discover card in the above situation, you're totally full of shit. I'm done responding to you. You're imaginative situation is not something I hope anyone here takes as truth.
.... either that, or like a lot of people, you don't fully understand how the system works, and are explaining it in your own narrow interpretation.
Either way, you're wrong. and thus you are spreading falsities.
Actually this is not a falsity. A lot of banks and bank issued cards will do exactly what snarling wolf said and charge the money back to your account during investigation. When you dispute a transaction over the phone, the operator will tell you this plainly. In many cases you will also be asked for proof of the dispute (to aid in investigation, such as the cancellation number from cancelling the service that you are still being charged for, in my case). I know chase works this way personally because I have a credit card through them and have disputed something recently. That has been MY experience with disputes. Is it possible other people have different experiences with them? Sure, but chase is an enormous bank, so I would think them to be close to the standard.
Watch out he might start calling you a liar for telling the truth also, who cares if someone can tell you first hand knowledge when another person can say you're lying with his fake internet lawyer skills.
But yes both masked and I are telling the truth, and I have personal first hand knowledge of how it works. Sorry if you think you know how everything in the world works and find you that you don't JPizzle.
Then those banks are breaking the law and/or their credit card agreements. Why? Because credit card companies are liable for any fraud that takes place on their cards. Let me restate that: the credit Card company has to pay for any losses you, the card user, incurs on that card due to fraud, theft, or anything like that. This is by law in Canada, the U.S., Europe, or any number of nations.
This is why credit cards are the number one safest means of payment on the internet, because the card companies will do everything within their power to ensure no fraud takes place.
Also, the story that you had a mysterious charge on the internet that you chargebacked and then lost sounds incredibly suspicious to me. Why? Because the credit card company would probably be worried that your card was spoofed online or stolen and issued you a new card. Some random website is not going to win a chargeback against someone who looks at their credit card statement and says "I don't recognize that charge or site."
Another person who thinks that they know better than their own government.
It is THE LAW, man. Face it, you're wrong.
EDIT: You live in the UK? You do realise we're protected under EU law for satisfaction, right? That means we're capable of taking products back if we're not completely satisfied with them and get a product of equal value or our money back in certain cases, yes?
Example: Game disc is scratched, you are capable of getting your money back. Unsatisfied means you get a product ( or more than one cheap one ) of equal value.
Another person who thinks that they know better than their own government.
It is THE LAW, man. Face it, you're wrong.
Another person that fails at reading comprehension.
I never claimed it couldn't be done, I said 'YOU DON'T DESERVE IT.'