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Constant maintenance at early times

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  • ZuvielifyZuvielify Member Posts: 168

    Originally posted by tyrannis

    Originally posted by Zuvielify


    Originally posted by tyrannis


    Originally posted by Zuvielify

    Any one else notice that SWTOR has an abnormally large number of server maintenance cycles? Seems like it's every other night. I also find it weird that it's often at midnight. A lot of MMO players are just getting started at midnight. Isn't every other MMO something like 4am?

     

    Do you think this is a temporary thing? I certainly hope so. 

     

    Launches always have alot of these at first. They are taking care of issues that are causing players problems. Yes, of course it's temporary. You really have to ask that?

     

    I do. Because they have been doing this for several weeks now. Before it was just their website. Now it is both. 

    I am a web engineer, and it's pretty much taboo to ever take a website down. They do it every few days, so it is a fair question to ask. 

    If you were a "Web Engineer" you would already know the answer to that very question. 

     

     

    Well I am a "web Engineer" (you tool), and I have no clear explanation. 

     

    edit: If you're going to be condescending, you deserve to be treated like an ass. 

  • FyendiarFyendiar Member UncommonPosts: 250

    Originally posted by Tamanous

    Originally posted by Zuvielify

    Oh and I'm not nerd raging or anything. I'm really just curious. I do this kind of thing all the time, and I just don't understand why they have to keep pulling all their servers down for hours or days on end.

     

    And yes, doing forum maintenance at the same time is a bit questionable. Are they using the same machines?

    The forums do not always go down. The last downtime they did not. They do however show down when their queue system cannot handle the load as their forums get over loaded during downtimes.

    The forums did go down the last planned big maintenance as well, just not for the entire duration. Probably going to be the same today.

  • SideTraKdSideTraKd Member Posts: 100

    In this case, the forums should also need to come down, because the access to those forums will no longer be granted to anyone who hasn't yet entered a retail game key. 

  • FyendiarFyendiar Member UncommonPosts: 250

    Originally posted by SideTraKd

    In this case, the forums should also need to come down, because the access to those forums will no longer be granted to anyone who hasn't yet entered a retail game key. 

    A very good point I didn't think about and since I am not a programmer I have no idea how much work is involved in that. :)

  • TheCrow2kTheCrow2k Member Posts: 953

    Originally posted by Zuvielify

    Any one else notice that SWTOR has an abnormally large number of server maintenance cycles? Seems like it's every other night. I also find it weird that it's often at midnight. A lot of MMO players are just getting started at midnight. Isn't every other MMO something like 4am?

     

    Do you think this is a temporary thing? I certainly hope so. 

    Welcome to MMO launch 101, do you need the standard text ?

  • DistopiaDistopia Member EpicPosts: 21,183

    Originally posted by Zuvielify

    Oh and I'm not nerd raging or anything. I'm really just curious. I do this kind of thing all the time, and I just don't understand why they have to keep pulling all their servers down for hours or days on end.

     

    And yes, doing forum maintenance at the same time is a bit questionable. Are they using the same machines?

    I can think of two reasons, one: they don't want a sea of where's the game posts, two: it's billing related.

    For every minute you are angry , you lose 60 seconds of happiness."-Emerson


  • NilenyaNilenya Member UncommonPosts: 364

    But if I cant enter my subscription information because the forum and account settings are unavailable how can I avoid being locked out of tyhe game?

     

    I redeemed the code on the 16th when I recieved it - and I did not think about entering any aditional bank information because I was busy playing and thought to myself the first 30 days were free as soon as I payed for the actual game.

     

    I know I am wrong and that the sub information must be entered before the 30 days are "released" but I dont see how taking down the account pages helps us set up subscription cycles either :D

  • ZuvielifyZuvielify Member Posts: 168

    Originally posted by Nilenya

    But if I cant enter my subscription information because the forum and account settings are unavailable how can I avoid being locked out of tyhe game?

     

    I redeemed the code on the 16th when I recieved it - and I did not think about entering any aditional bank information because I was busy playing and thought to myself the first 30 days were free as soon as I payed for the actual game.

     

    I know I am wrong and that the sub information must be entered before the 30 days are "released" but I dont see how taking down the account pages helps us set up subscription cycles either :D

    I feel your pain

  • TerranahTerranah Member UncommonPosts: 3,575

    Yeah...it wouldn't be so bad if I could log into their forums and do some research, but they take the forums down too :(

     

    Just landed on Tattooine and stepped off of my ship.  I wanted to see the hive of villiany...

  • KnoWangKnoWang Member Posts: 1

     

    As long as they're actually patching the game this time it's good to see the down time and I have no problem putting up with it at any time of the day.  But if they are bringing it down for 4 hours for the same reasons they brought it down for 5 hours pre-release only for me to start the game up without downloading so much as one mb of a patch, I will be sorely disappointed with them.  If they had let the EGA people on before the midnight launch there servers that were already full wouldn't have been loaded up with even more new people and the empty new servers they put up may have drawn some people in.  It also seems a bit strange that they tell you in game to check the forums for details as they're bringing the servers down, then they bring the forums down as well.  Just seems like it could be handled better.


    image

  • ZuvielifyZuvielify Member Posts: 168

    Originally posted by KnoWang

     

    As long as they're actually patching the game this time it's good to see the down time and I have no problem putting up with it at any time of the day.  But if they are bringing it down for 4 hours for the same reasons they brought it down for 5 hours pre-release only for me to start the game up without downloading so much as one mb of a patch, I will be sorely disappointed with them.  If they had let the EGA people on before the midnight launch there servers that were already full wouldn't have been loaded up with even more new people and the empty new servers they put up may have drawn some people in.  It also seems a bit strange that they tell you in game to check the forums for details as they're bringing the servers down, then they bring the forums down as well.  Just seems like it could be handled better.


    That's the main reason I came here to gripe. They told me to check their forums for info about the maintenance, and then the forums are down too!

  • tyrannistyrannis Member Posts: 198

    Originally posted by Zuvielify

    Originally posted by tyrannis


    Originally posted by Zuvielify


    Originally posted by tyrannis


    Originally posted by Zuvielify

    Any one else notice that SWTOR has an abnormally large number of server maintenance cycles? Seems like it's every other night. I also find it weird that it's often at midnight. A lot of MMO players are just getting started at midnight. Isn't every other MMO something like 4am?

     

    Do you think this is a temporary thing? I certainly hope so. 

     

    Launches always have alot of these at first. They are taking care of issues that are causing players problems. Yes, of course it's temporary. You really have to ask that?

     

    I do. Because they have been doing this for several weeks now. Before it was just their website. Now it is both. 

    I am a web engineer, and it's pretty much taboo to ever take a website down. They do it every few days, so it is a fair question to ask. 

    If you were a "Web Engineer" you would already know the answer to that very question. 

     

     

    Well I am a "web Engineer" (you tool), and I have no clear explanation. 

     

    edit: If you're going to be condescending, you deserve to be treated like an ass. 

     

    You should probably reevaluate your definition of Tool and Possibly Web Engineer.

    ##Best SWTOR of 2011
    Posted by I_Return - SWTOR - "Forget the UI the characters and all ofhe nitpicking bullshit" "Greatest MMO Ever Created"

    ##Fail Thread Title of 2011
    Originally posted by daveospice
    "this game looks like crap?"

  • tyrannistyrannis Member Posts: 198

    Originally posted by TheCrow2k

    Originally posted by Zuvielify

    Any one else notice that SWTOR has an abnormally large number of server maintenance cycles? Seems like it's every other night. I also find it weird that it's often at midnight. A lot of MMO players are just getting started at midnight. Isn't every other MMO something like 4am?

     

    Do you think this is a temporary thing? I certainly hope so. 

    Welcome to MMO launch 101, do you need the standard text ?

    He's a Web Engineer!

    ##Best SWTOR of 2011
    Posted by I_Return - SWTOR - "Forget the UI the characters and all ofhe nitpicking bullshit" "Greatest MMO Ever Created"

    ##Fail Thread Title of 2011
    Originally posted by daveospice
    "this game looks like crap?"

  • ZuvielifyZuvielify Member Posts: 168

    Originally posted by tyrannis

    Originally posted by Zuvielify


    Originally posted by tyrannis


    Originally posted by Zuvielify


    Originally posted by tyrannis


    Originally posted by Zuvielify

    Any one else notice that SWTOR has an abnormally large number of server maintenance cycles? Seems like it's every other night. I also find it weird that it's often at midnight. A lot of MMO players are just getting started at midnight. Isn't every other MMO something like 4am?

     

    Do you think this is a temporary thing? I certainly hope so. 

     

    Launches always have alot of these at first. They are taking care of issues that are causing players problems. Yes, of course it's temporary. You really have to ask that?

     

    I do. Because they have been doing this for several weeks now. Before it was just their website. Now it is both. 

    I am a web engineer, and it's pretty much taboo to ever take a website down. They do it every few days, so it is a fair question to ask. 

    If you were a "Web Engineer" you would already know the answer to that very question. 

     

     

    Well I am a "web Engineer" (you tool), and I have no clear explanation. 

     

    edit: If you're going to be condescending, you deserve to be treated like an ass. 

     

    You should probably reevaluate your definition of Tool and Possibly Web Engineer.

    You know, I have never blocked someone on any forum until right now

  • StarIStarI Member UncommonPosts: 987

    It is wierd to have server maintenance 2 times in a week after game gets out?

     

    AHAHHHAHA

     

     

    nice troll

  • ZuvielifyZuvielify Member Posts: 168

    Originally posted by StarI

    It is wierd to have server maintenance 2 times in a week after game gets out?

     

    AHAHHHAHA

     

     

    nice troll

    Yes, you are a nice troll. Why am I responding?

  • StarIStarI Member UncommonPosts: 987

    OP

    Than you must have very low experience in gaming. Or maybe you should visit some classes instead?

  • onthestickonthestick Member Posts: 600

    Originally posted by neorandom

    they accounced 3 maint periods over a week ago now, if you read the main swtor page or launcher at all, yould know this.

    This ..

    It was announced weeks in advance and it is a scheduled maintenance. 

    /end thread.

    How many servers SWTOR will launch with on release?

    ShredderSE - Umm how many do they need? Maybe 6.
    US, EU, Asian, France, German and Russian.
    Subs will be so low there is no need for more
    Snoocky-How many servers?
    The first 3 months a lot...after that 2 i guess, one for PVE and 1 for PVP...

    Thorbrand - SWTOR doesn't have longevity at all. Might be one of the shortest lived MMOs.

  • ZuvielifyZuvielify Member Posts: 168

    Wow. I do love the uselessness of posting on these forums. 

    You folks may stop responding now. 

  • rykim86rykim86 Member Posts: 236

    People need to learn to read...

     

    The only issue I have with maintenance is why the home site comes down too.  Infrastsructure wise, it makes absolutely no sense.

  • Loke666Loke666 Member EpicPosts: 21,441

    Originally posted by Zuvielify

    Any one else notice that SWTOR has an abnormally large number of server maintenance cycles? Seems like it's every other night. I also find it weird that it's often at midnight. A lot of MMO players are just getting started at midnight. Isn't every other MMO something like 4am?

    Do you think this is a temporary thing? I certainly hope so. 

    Edit: 

    The point of this thread is not that it is weird they are having server maintenance in the first week. It's weird they have such long maintenance periods. Their whole website was down for a few days just a couple weeks ago. Now they have to go down for several hours at a time. I find it weird. 

    I have never encountered another game or website that does this

    Fixing stuff = good.

    But yes, it must be temporary, this is a cost and doing so in the long run is a huge waste of money.

  • SkuzSkuz Member UncommonPosts: 1,018

    This thread's OP should be titled "Most pathetic whine of the week"

  • miguksarammiguksaram Member UncommonPosts: 835

    I know the announcement for this downtime was given well in advance but I'm curious, was there any in-game warning just prior to the servers going down?  I didn't notice one but then again I wasn't really paying much attention to my chat box either.  Only thing I recall was coming out of one of my main mission zones and BAMN, servers down.  So again, did anyone notice any sort of in-game notice for the servers going down just prior?

  • Angier2758Angier2758 Member UncommonPosts: 1,026

    Originally posted by miguksaram

    I know the announcement for this downtime was given well in advance but I'm curious, was there any in-game warning just prior to the servers going down?  I didn't notice one but then again I wasn't really paying much attention to my chat box either.  Only thing I recall was coming out of one of my main mission zones and BAMN, servers down.  So again, did anyone notice any sort of in-game notice for the servers going down just prior?

    Yep 30, 15, 10, 5 , 4 , 3, 2, 1 were the warnings.

     

     

     

  • tristanryantristanryan Member Posts: 233

    Originally posted by Nilenya

    But if I cant enter my subscription information because the forum and account settings are unavailable how can I avoid being locked out of tyhe game?

     

    I redeemed the code on the 16th when I recieved it - and I did not think about entering any aditional bank information because I was busy playing and thought to myself the first 30 days were free as soon as I payed for the actual game.

     

    I know I am wrong and that the sub information must be entered before the 30 days are "released" but I dont see how taking down the account pages helps us set up subscription cycles either :D

     

    I also read a developer post on your issue shortly before the forums went down.

     

    The website and forums will be back up and when they are posting or replying to any posts wont be possible. The forums will be set to a "read only" status for a few hours. The reason for this is because they expect a very large crowd of people on the website updating their information. So you wont have any trouble getting back into game. I was fortunate enough to update mine at like 215am and it only took maybe as long as it took to type in my CC info. It was so easy infact.. i upgraded to the deluxe version for that cool looking mount.. not sure what its called.

    Anyway, dont worry. you will be back ingame without any problems. See ya ingame! :) this game is so, so sweet.

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