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SW:TOR Server Maintenance
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there are lots of bugs in this game anyway. may be theyll fix all of them at once , lol )
First of all I am playing on the Kellian Jarro server and have never had to wait in a queue. Secondly you can't please all the people all the time; if they did Eu maintenance after the US one so that nobody got interrupted at primetime you would have EU players complaining that the Americans got the patches and updates before us. As for the six hours; it's patch day not just routine maintenance and these always take longer. Couple that with it not even being one month out the gate yet and you have your reason.
Ok drama queen. No server has a 3 hour que, mine is one of the busiest and its typically 20 minutes at most. All popular MMO's do maintenance and their time for it is NOT primetime. Maybe go outside or something, you clearly need to re-think your life priorities.
for us in usa it is from 4 am to 10 am (eastern)
read patch note 1.01 this is what is being implemented today!(the urgent stuff)
so people in the eu arent at work from 10 am to 4 pm on a tuesday?
downtime is always a pain if you have time to play and cant do so.
but its alright, they are working on things while a lot of us enjoy the christmas vacations.
im downloading the test server things actually, let hope its up while there is maintainance ^^
its bank holiday ffs. some yea majority is not working at tuesday even ifit may be!
actually prime time evening is television prime time.. not MMO prime time.
Today is a bank holiday so the majority of people are not at work in the UK for those of you saying about how people are normally working now. Most people have family round and like to spend time with them.
Between 10 and 4 on a bank holiday many of us are looking for stuff to do. SWTOR would be one of them but soem genius thought EU people were better off playing something else
EU and US maintenances schedules should be different not just accomodating US.. It pisses of non-US customers of which there are quite a significant amount of us. If US should get better treatment then OK but make them pay more for it.. otherwise treat us equally.
Those US players who like to play in the early hours of the morning can now flock to the already open EU servers and vice versa.. customer retention.. WHile they are playing your game they are not playing the competitors.
Making the whole server maintenance thing on at the same time shows at best a lack of consideration for the client base and at worst a complete fuck up in understanding who their customers are. Which is interesting because thgeir appears to be many complaints about customer service.
1) It is a public holiday today in much of Europe, in the greater scheme of things public holidays and weekends are as 'peak time' as it gets certainly more so than 7-10pm regular work days. Anyway the real argument is it should be done graveyard shift round 4am local. The lowest usage time. Just like in the USA funnily enough.
2) Why? They are seperate servers in a seperate facilitys thousands of miles apart. Your endless queue argument is nonsense, people aren't going to re roll on a server on adifferent continent because it is 4 am maintenance day.
IS peak time. >.<
anyway the argument is that it should be done absolute lowest usage time. That is if they are a global 'customer orientated' company as they claim and not just a 'customers in one territory' orientated company.
Nope.
Anyway you miss the point. Maintenance should be planned for when the absolute lowest demand is. Just like it is in the US. Just like any other corperation that wants to provide the highest possible availability to as many customers as possible.
Stop bein ridiculous, its a tuesday morning/afternoon. Way to show craving... *rolleyes*
M
Having a service down when a good majority of paying customers want to use that service is a good thing (in the EU at least)??
i think they could rotate maintenance. some tuesday should affect americans, the next euros and so on. it currently feels like they are trying to favor american players on behalf of europeans.
You also can't just walz into a movie theater at 9 am and demand "the service" to be "usable". They even tolerate IT downtime in hospitals and banks. Stop being childish about it, it's a workday afternoon. And looking down on the street proves to me that - at least in Germany - the majority is still hard at work. The bakery at the corner is open, the grocery store across the street too and I've already received my mail...
Now do me a favor and stop complaining, it really lacks any foundation.
M
I am just curious WTF is a bank holiday and why does it mean you dont have to go to work if you dont work at a bank?
Why did you even take the time to type anything in here? Clearly OP is not alone with his opinion, it does cut into prime time which is unacceptable, at least without compensation.
It is a bank holiday, which means that most people are off from work, just because small grocery stores and bakery's decide to have open doesn't mean the majority of EU is at work.
Coming in here and say stuff like "Stop whining" serves no purpose at all except for boosting your own ego, because complaining about this is beneath you right? You are better than all of us?
What a joke.
The complaints are valid, so snap out of it.
Nothing to do with craving, nothing to do with me personally, nothing to do with 'the game', nothing to do wth this particular maintenance (which just hapens to be the afternoon of a public holdiay) . It is simply about providing maximum availability. Any bussines with the slightest clue wants to provide maximum availability.
Non sequitor, ad hominen attacks and complet lack of understanding just make you look petulant my friend. You can stamp your feet roll your eyes and pout all you like or you could try and understand why it is sub optimal from a bussines point of view.
It's a colloquialism in the UK for a public holiday. I think it goes back to the great depreeion and the emergency banking act.
You are trying to compare apples and oranges and complaining about complainers. There is no reason why the US and EU servers HAVE to have maintenance at the same time. It might be convenient for them but they do not have to do this. They are putting their convenience over the customers convenience.
I am not cancelling my subscription over it and I do enjoy the game. I do however think it is rather foolish of bioware to do this when there is no need to.
At work during that time frame so not a big deal
No they're not.
I've been living in this appartment for 7 years now and the street down there looks just as bustling and busy as on any workday.
Maybe some office people extend their holidays or people working on a project basis with flexible work load.
But all regular business is running, all stores are open, all mail is delivered, all busses are on normal schedule, the town administration is on duty... In my world there's no such thing as "the majority of people are on vacation".
And that's all I'm argueing against, because it invalidates the complaints. Scheduling maintenance on a workday morning/afternoon can hardly be called "omg cutting into primetime"...
I agree with a clever business trying to reach maximum availability. But I also agree to "it's a bitching, vocal minority that has the time to sit around whining because they can't fizzle their lightning".
M
Scheduled, the maintnance was.
Last night I was seeing plenty of 'gfx glitches', so seems like prolly needed a bit of fix'n.
Giving credit to the OP, as a valid complainer, is silly.
When they decided on maintnance time I suspoect that they choose a timeslot that would least effect the majority of players. Yes even though its a 'Holiday', (Bank in EU and Christmas break for US schools, from littles to college...) One doesnt reschedule ones maintnance.
In the 'get a life colum': In the grand scheme of things, 6 hours in one quarter of the day..Soooo take a nap, eat, shower, talk to the fam...find something to do...Personally I'm going to take advantage, and put my daughters dollhouse together and do some carpet cleaning. In truth this downtime is a blessing, I too am an vacation this week, I have some things I need to do becides "Game it Up'.
I almost forgot....If the servers didn't go down, you would be stuck playing instead of here trolling.
Have a good day all...*waves*
I feel very sry for all of you beeing so stressed out for not beeing able to play a game is sad....
It almoust seems like a bunch of drug addicts not knowing what to do with there live till they get the next fix...you ppls are pathetic.
This discribes me and a lot of other people that haven't gotten their COFFEE yet!!!!!
I have fun playing SWTOR, but I can't survive without COFFEE!
"Don't corpse-camp that idea. Its never gonna rez"
Bladezz (The Guild)