Let the crashes begin...

Roin

Glad I went with Nvidia if it is an ATI Crossfire problem. 2560x1600 Windowed (borderless) everything set to max and running DX11 client.  Haven't had one crash, one error, or anything of the like.  Think it's kind of funny that my G19 keyboard also supports it, when it doesn't support like 90% of the games I already own

rpgalon

Originally posted by dimasok

Ok so I downloaded the client, installed it, patched it and expected to see a nice login window like GW2. Obviously, I didnt expect to login till the 11th which is fine.



I chose the DX11 client and got an error saying file is missing and it crashed my computer.. I read that DX11 client is not included which again is a little weird but nevertheless pretty self-explanatory



Finally, I chose "dx9 mode". It ran, gave me a debug window (to send error report to Funcom) saying i'm "out of memory" (even though I have top of the line pc with 12gb of ram and every other game works fine)



The customer service rep told me I would not be able to login till the 11th as the explanation and I told him it's absurd since it will crash all the same on the 11th!!! 



Do they even understand the difference between not being able to log in to the account and the whole thing crashing the computer, closing every program in the process?!



I was told to send dxdiag and had a support ticket open. 



So what do I do? I paid 250$ for this only to get this... there goes my gamble with Funcom...

hahaha, I just find it funny that my 3 years old notebook is looking to run this game better than yours top of the line pc...

dimasok

Also the fact that theyre only releasing a dx9 client when others had access to dx11 client is plain ridiculous...

rpgalon

Originally posted by dimasok

Also the fact that theyre only releasing a dx9 client when others had access to dx11 client is plain ridiculous...

at least they have a dx11 client, seriously, how many MMOs have it?

Faulkner

I have read on their forums, that for Beta weekend they are just using DX9, and in their closed beta, dx11 is up and functioning fine.

Sevenwind

Originally posted by Faulkner

I have read on their forums, that for Beta weekend they are just using DX9, and in their closed beta, dx11 is up and functioning fine.

They did the same thing with AOC beta. I had a friend in beta and I got a beta key off Fileplanet at the time. There was two different clients and the one given to open beta players ran like utter shit. I was so damn mad. If I remember right they left the debug mode on and it caused the game to run in slow motion.

Bushi13

Originally posted by dimasok

  I paid 250$

I just don't know what to say..... apart from, this is far too much money for a game.

Even for the best of the best of the best of the one left.

At this rate you should have someone coming at your place and give you a massage, do the dishes and fix the game.

ps: also during that time, if you need to go to the bathroom, they would wipe your arss, for that money.

 

Why do people keep spending those ridiculous amount of money for nothing yet ??

it is inconceivable (that sound expensive too, but it is just a word)

 

Maelkor

Originally posted by darker70

 

GW2 had a wonky start as well especially EU so these things will happen as like me with GW2 we are paying to actually Beta test a non commercial product which seems to be the trend these days.

 

Funny I didnt pay to access the Beta Weekend Event. How much did they charge you for the weekend? I did pay to have access to the game when it releases, however, which is to be expected since GW2 isnt a completely free to play game but rather a one time purchase for full access model.

So did you  pay for just the weekend? or did they charge you extra for it?

Nitth

---

Originally posted by dimasok
Ok so I downloaded the client, installed it, patched it and expected to see a nice login window like GW2. Obviously, I didnt expect to login till the 11th which is fine.

I chose the DX11 client and got an error saying file is missing and it crashed my computer.. I read that DX11 client is not included which again is a little weird but nevertheless pretty self-explanatory

Finally, I chose "dx9 mode". It ran, gave me a debug window (to send error report to Funcom) saying i'm "out of memory" (even though I have top of the line pc with 12gb of ram and every other game works fine)

The customer service rep told me I would not be able to login till the 11th as the explanation and I told him it's absurd since it will crash all the same on the 11th!!! 

Do they even understand the difference between not being able to log in to the account and the whole thing crashing the computer, closing every program in the process?!

I was told to send dxdiag and had a support ticket open. 

So what do I do? I paid 250$ for this only to get this... there goes my gamble with Funcom...

---

Nice Copy and paste from the official forums. Everyone should know!
http://forums.thesecretworld.com/showthread.php?t=28714

$250 was a conscious decision, you spent money on an unknown product.
Beta is going to be full of bugs, how did you not expect this?

But thank you now we now know that this issue exists and hopefully funcom can resolve it for future customers.