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Blizzard Seoul bureau raided by SK gov due to Diablo 3 massive consumer complaints to Fair Trade
http://www.mmoculture.com/2012/05/diablo-iii-kr-government-raided.html
"Basically, the Asian server for Diablo III is located in South Korea, accommodating for regions such as Taiwan as well. However, due to the enormous amount of traffic, the bandwidth hit its maximum, with thousands of gamers from both countries unable to log in. This caused many, and I do mean many, unhappy customers asking for a refund from Blizzard. Of course, Blizzard refused.
Now, the Korean government has officially stepped in after the complaints escalated beyond control, which led to the Fair Trade Commission (FTC) "raided the firm’s Seoul office Monday and secured related documents and other evidence with which it will determine whether Blizzard broke the law."
Comments
The saga of Online Only continues.
I hope they left the servers, otherwise people will be waiting even longer to play.
I wonder if the bandwidth simply exceeded what Blizz paid for, or exceeded what the network could handle. That would be sort of funny...so many people wanted to play Diablo 3 that the internet died.
I can not remember winning or losing a single debate on the internet.
Nah, it was some of the government officials who couldn't log in.
I want a mmorpg where people have gone through misery, have gone through school stuff and actually have had sex even. -sagil
EULA
Blizzard got looted.
So, uh, Blizzard broke the law because a ton of players wanted to play at the same time and that broke the servers? But then again, South Korea has been a bit pissy about Blizzard ever since they started cutting in on their taxable gold selling industry.
Korea takes its gaming extremely seriously, the government helps fund the business.
Therefore if someone screws the pooch, they will screw them as a pooch.
Ty for sharing OP
Same as is happening here in Europe right now. Unable to login for over 6 hours and counting. Now since over 2 hours ago they simply just dissabled login completely!
Blizzard has a specific amount of bandwith bought in, has a max capacity for their login servers.
Both have exceeded. Blizzard refuses to pay for more bandwith and more hardware to increase capacity.
Blizzard just hopes enough people will give up after a sertain amount of tries, so both bandwith and login servers settle down by itself.
The blue responses are just copy paste lies to pretend they are doing something about it.
Anyone actually believing this is just naieve! As Blizzard knew these problems / limitations already from the Open Beta weekend, which was over a month ago!
And now more than two weeks after official launch, the login issues (now infamous error 37 and 73) continue.
This is not an MMO! We all have already paid in full, without any chance of refund! So Blizzard doesn't care we cannot login most of the time. As they expect the activity to drop over the coming weeks and things fixing itself!
I really hope the Asian government has gotten hold of the bandwith and hardware contracts and other documents that will expose Blizzard and how greedy they have become!
Wait until the real-money auction house hits critical mass and goes ponzi, with people "investing" in better gear in the hopes of more efficiently harvesting drops to sell back into the auction house to other players coming along with the same idea. People are going to be going nuclear over nerfs and service interruptions.
the patching servers and login servers are totally unrelated to eachother! As the patching server is not dependend on the login server.
You can install and fully patch Blizzard's games (including WoW) without logging into the game!
I already patched the last D3 patch perfectly fine this morning and logged in perfectly fine during the day!
The login servers are overloaded! Simple as that! And now they completely locked them down since 3 hours ago!
Same as couple days ago, same as last week, same as two weeks ago! Same as over a month ago during the Open Beta weekend!
It's bandwith / server capacity issue! Nothing more, nothing less.
That's why late into the evening you can suddenly log in again... simply because people have given up, stopped trying and gone to bed.
Same thing each and every night this Error 37 / Error 74 crap has been going on! You can almost put a watch on it, when you can log in again. Usuallly after 22:30 - 23:00 CET lol.
But sure.... you go ahead and religously believe the blue copy pasta responses by Blizzard. As they ARE copy paste responses. It's the EXACT same two messages each and every time.
That you haven't noticed that by now.... lol.
Oh for f***s sake...
People wont stop, will they...
Hey, Korea, stop worrying about something that has already been taken care of and give us some ArcheAge...
That Guild Wars 2 login screen knocked up my wife. Must be the second coming!
I can haz offline plays now?
Taru-Gallante-Blood elf-Elysean-Kelari-Crime Fighting-Imperial Agent
+1
"Isn't a raid plundering villages in WoW or something like that?" - Robert Desable
There are certain queer times and occasions in this strange mixed affair we call life when a man takes this whole universe for a vast practical joke, though the wit thereof he but dimly discerns, and more than suspects that the joke is at nobody's expense but his own.
-- Herman Melville
That is an interresting twist.
Asian country governement, at least China and it seems South Korean, supporte and enforce player digital property.
Let's say that a player own a mystical sword and lose it because somebody hacked in and took it, the company can be sued for the lost sword.
Which had happened and the player won his case and got some money out of it.
Diablow 3, it sucks ...
I'm just surprised to see the Korean government is actually doing something about it.
But yea, the online requirement for a single player game is absurd. I would say it's probably the biggest reason why I refuse to buy D3, and possibly future Blizzard games.
Limited scope and not universally enforceable.
When all has been said and done, more will have been said than done.
Many of us are waiting with bated breath for the soap opera to unfold. There are many issues due to Blizzards/Activisions decisions in regards to Diablo 3 that whats going to unfold over the following months is just going to be to epic to miss lol. The bandwith issue for a single player game and the auction house drama soon to unfold are going to be delightful on there own everything else is just going to be a bonus.
Video games are south korean's soccer, football, or baseball. Well played south korean government.
I got no issue with offline for that so long as the character is not allowed to interact with the auction houses at all or bring the char online to play unless there is some sorta no trade function made between characters. Of course opens another can of worms and your offline would not be able to share stash with your online characters and so on and we all know it takes blizzard 3-4 months to even do minor patching.
im so glad my wife and i preordered 2 copies of torchlight 2 and skipped on d3 after playing the open beta weekend. i hope korea smacks blizzard with heavy fines.
a lot of you should to, if they succeed, it will help prevent other games from using this shitty style of DRM.
what to know whats even greater about asian companies.. namily korean... if the company gets screwed over the CEO goes to jail. they go broke and off to the hoose cowel for the corprate shirts...
if blizzard is getting in law troubles they will be taking it seriously in asia... last thing you want is to be shut down
which can happen dispite what people might think.. asia has a differant view of game management then NA/EU countries @_@
NKrea is hard on this
korea in general is hard on companies.
unlike na/eu companies alot of asian companies get huge grants from government groups.. so if you go belly up you take the state with you. so ceo's are on the wire to succeed lol.
If they allow refunds, they can't report 6.5 million happy customers, can they?
Metacritic alone is proof that they allowance of refunds would have crushed D3 into non-existence.
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