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Unacceptable : Maintenance at 8PM/5PM AT NIGHT

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Comments

  • MordithMordith Member UncommonPosts: 210
    Originally posted by Fendel84M
    Considering most of us can't even play they can do maintenance whenever the hell they feel like it.

    Haha, so true.

    Well, I did get in at 1:00 a.m. Sunday morning and stayed logged in until last night when I tried relogging to try to fix a no-sound problem.  And of course I couldn't log back in.  I just laughed at that point.

  • TheHavokTheHavok Member UncommonPosts: 2,423

    I'm still hoping to atleast be able to buy the game...

    I have friends on Diabolos who have a 7 day headstart on me :(

  • IkedaIkeda Member RarePosts: 2,751
    Originally posted by bizzy2010

    Are we truly to believe that the servers are really in the USA when the Maintenance is best suited for Japanense players times?

    Are you (snicker) kidding me? (snicker)

    Seriously. It's all I can do not to point and make fun at this point.

    Everyone CRIES because it isn't fixed, and now here's someone crying because they're fixing it during his "me" time.

    I'm sorry... I can't stop laughing at this point.  

    But as everyone else has pointed out... what a waste of a thread.

  • Agrias34Agrias34 Member UncommonPosts: 147
    You're child's brain and mental illness is also unacceptable.  Seriously the dumbest post I've seen in a while here.
  • NanfoodleNanfoodle Member LegendaryPosts: 10,901
    Originally posted by TheHavok

    I'm still hoping to atleast be able to buy the game...

    I have friends on Diabolos who have a 7 day headstart on me :(

    If you buy it right away on the 4th and get the cd key registered you get an extra 7 days free. SE's way of saying sorry for the mess =-)

  • khartokhar3khartokhar3 Member UncommonPosts: 486
    Originally posted by bizzy2010

    Are we truly to believe that the servers are really in the USA when the Maintenance is best suited for Japanense players times?

     

    I find it unacceptable that during prime time the servers are down for Maintenance.  I don't give a damn if it's a Japanense game, i paid american dollars to play this game on american severs, not japanese. For both latency etc.. 

     

     

    Nonetheless this is the most inconvenient time for people who paid american dollars to play a game in America. You can't even mention anything negative on the official forums without the fanboy brigade denouncing it's a JAPANESE GAME.. So where on the box did it say, be aware this is a Japanese game?

     

    i know its annoying and some of you people in na are pissed. but as an european who often had to suffer from such maintenance times because the publishers are often in na, i just have one thing to say: HA HA HA....sorry image

  • knightauditknightaudit Member UncommonPosts: 389

    Yes they are doing maintenance ... and yes it is during prime time (Sort of)

    If you think about the game as a 24/7 server .. when is it not prime time? For those on the east coast that could be 3pm on the west coast .. maybe you work evenings so your time to play is 11 pm to 3 am ...

    thin is when you have a game running 24/7 and everyone working different times and in different time zones .. it will be prime time somewhere to someone ... personaly I just want them to fix the issues so i can play with my guild and enjoy the time I can give to it.

  • VoqarVoqar Member UncommonPosts: 510

    I do find it rather odd that they're fixing the NA/EU datacenters, which one might assume are IN the NA or EU, to be happening on Japan time.  I guess the work is being managed from Japan.

     

    I fully expected extensive downtime for this maintenance since it takes them 3 hours just to do minor tweaks.

     

    I've been able to stay logged in for days and play when I want (I consider this lame but attempting to login for hours and hours is lamer).  Most of my friends haven't been able to pull this off.   Sometimes people can't get in at all for hours at a time.

     

    I would like for ALL players to actually PLAY.  I would like to be able to log off and know I can frickin' get back in next time I wanna play.  So, the maint, whatever it might be, is a necessary thing.  Nobody should be upset about this absolutely necessary thing...but of course...someone has to rage...

     

    Premium MMORPGs do not feature built-in cheating via cash for gold pay 2 win. PLAY to win or don't play.

  • darthadendarthaden Member Posts: 47
    Not a fan of the time their doing bit either but if it fixes the issues for the long term I can manage a few hours that I probably wouldn't have been able to get on for anyway. Just hoping that it actually gets fixed on the first try. I have a feeling something will go wrong and it will still be broken
  • SendenSenden Member UncommonPosts: 602
    Lol after playing SWTOR since release and seeing how bad the Australians got it with servers fairly often down twice a week slap bang in the middle of their prime time and how people on the official forums were like "the highest amount of people play in American prime time, deal with it" I find posts like this hilarious. Not so nice being the little guy is it? 
  • Kayo45Kayo45 Member Posts: 293
    LOL! Muricans finally getting the maintenance day and they whine just like everyone else. Your "Murican" dollars dont mean squat to Square, Billy Jo Jim Bob. At least not in this case. They bring down ALL servers at the same time and chose to do it when its most convenient at home... just like the Murican companies do to EU and AU every time they do similar maintenance.
  • Riposte.ThisRiposte.This Member Posts: 192
    Most updates like these run companies 24 hours... That normally goes through 2 prime times, who the fuck cares. If your life revolves around a game so much that it going down for a much needed maintenance during your play time is enough to make a most about it  and complain about, then you need to unplug for a bit.

    Killing dragons is my shit

  • TechnohicTechnohic Member Posts: 148
    Originally posted by Voqar

    I do find it rather odd that they're fixing the NA/EU datacenters, which one might assume are IN the NA or EU, to be happening on Japan time.  I guess the work is being managed from Japan.

     

     

    That's what I suspect is the work is  being done in Japan.  These worlds are made of several servers and I imagine they have to apply the patches to the Japanese servers at the same time as well to keep them all uniform, so I would suspect each patch will occur around that time.  

  • FlyByKnightFlyByKnight Member EpicPosts: 3,967

    How about people who paid American dollars but have to attempt to log-in the game during Japanese hours to even have a remote chance to get in and play?

     

    They can take as much time  as they want and start when they want.  Just fix this damn thing because I have a mean case of game induced jet lag.  My hours are all screwed up.

    "As far as the forum code of conduct, I would think it's a bit outdated and in need of a refre *CLOSED*" 

    ¯\_(ツ)_/¯
  • psiicpsiic Member RarePosts: 1,642
    Originally posted by farore
    You must have not played XI. You are also getting a week free of playtime and if they fix the dam login issues the downtime will be well worth it. Entitlement is really getting old in this genre of games.

     

    Entitlement? 

     

    Seriously?  Asking for reasonable access to a product you have paid for is now entitlement? 

     

    I am sorry but you really do not even comprehend the premise of entitlement.

     

    Fraud would be a more applicable word here. 

     

    Because even in Japanese consumer courts its been upheld selling more product than you can provide, support, and maintain in a reasonable manner is consider fraud.

    Not knowing the accurate numbers is one thing.. even though " reasonably " there should have been enough hardware to support EVERY 1.0 sale + EVERY 2.0 sale. I will give you that maybe those numbers were off. 

    However, NOT providing adequate servers within the FIRST 48 hours of this issue is UNREASONABLE.

    Sorry guys but adding servers to a server farm is not the difficult time consuming issue it was at one time.

    And you can not convince me that ANY AAA MMO would EVER launch without a few spare emergency server blades laying around just  in case. Even if, having blades shipped over night is not an unreasonable expectation of service.

    This is an issue that even TERA had, and fixed within TWO HOURS of launch, by simply slipping in a few extra server blades. 

    RIFT same issue fixed within ONE HOUR of launch.  Neverwinter 48 hours of launch. Defiance 12 hours of launch.

    This is an issue that should have been easily addresses a week ago.

  • RandaynRandayn Member UncommonPosts: 904

    LOL....way too much whining.  If SE did not offer an extra 7 days free, I would be off my rocker too, but they've apologized about 3 times now, I've still been able to play almost anytime I wanted (with a little extra time trying to login) and they are offering an extension to free play.  That's pretty good.  

    I remember when WoW went down, as in you couldn't play at all, we'd get about 1 day free for what amounted to 3-4 days of difficulties....

    On the fact that the servers are down during peak times....It's not peak times in Japan....get over it!

    image
  • ThumbtackJThumbtackJ Member UncommonPosts: 669
    Originally posted by BillMurphy

    It is entirely acceptable, if it fixes the many issues the vast majority of players are seeing and lets them all finally play the game.

    Get off yonder high horse, mon frer.

    Bill droppin' truth bombs on yo ass, son!

  • udonudon Member UncommonPosts: 1,803

    Even if the game servers are in region (which I think they are)  I am pretty sure the login servers are global since you can see both regions from them and when the Japan region was reporting down it would cause a delay for loading the NA/EU region.  That tells me they are tied together and so need to be updated at the same time to work right.

    There is no best time to take the entire game down so SE has to choose what disrupts the business the least.  I don't know what ever made you think you where playing a game made primarily for the western market.  It was pretty obvious from the first loading screen (really from the account management page) that this is a Asia focused game that has been ported to the western markets.  

  • TissmogiTissmogi Member Posts: 177
    Originally posted by bizzy2010

    Are we truly to believe that the servers are really in the USA when the Maintenance is best suited for Japanense players times?

    I find it unacceptable that during prime time the servers are down for Maintenance.  I don't give a damn if it's a Japanense game, i paid american dollars to play this game on american severs, not japanese. For both latency etc.. 

    Nonetheless this is the most inconvenient time for people who paid american dollars to play a game in America. You can't even mention anything negative on the official forums without the fanboy brigade denouncing it's a JAPANESE GAME.. So where on the box did it say, be aware this is a Japanese game?

    Still angry about Pearl Harbour?

    The maintenance is not convenient for the Japanese, however, it's awesome for Germans since is during the whole night, starting at 2am.

    So are you going to be mad now that Germans are in the best time zone and obviously most of the developers must be Germans that are still angry about the war and they do this on purpose?

    /sarcasm

  • psiicpsiic Member RarePosts: 1,642
    Originally posted by Randayn

    LOL....way too much whining.  If SE did not offer an extra 7 days free, I would be off my rocker too, but they've apologized about 3 times now, I've still been able to play almost anytime I wanted (with a little extra time trying to login) and they are offering an extension to free play.  That's pretty good.  

    I remember when WoW went down, as in you couldn't play at all, we'd get about 1 day free for what amounted to 3-4 days of difficulties....

    On the fact that the servers are down during peak times....It's not peak times in Japan....get over it!

    Actually you got a month free with WoW, as part of the settlement. 

     

    Most people didnt even realize it but it was there if you played at launch.

  • psiicpsiic Member RarePosts: 1,642
    Originally posted by Tissmogi
    Originally posted by bizzy2010

    Are we truly to believe that the servers are really in the USA when the Maintenance is best suited for Japanense players times?

    I find it unacceptable that during prime time the servers are down for Maintenance.  I don't give a damn if it's a Japanense game, i paid american dollars to play this game on american severs, not japanese. For both latency etc.. 

    Nonetheless this is the most inconvenient time for people who paid american dollars to play a game in America. You can't even mention anything negative on the official forums without the fanboy brigade denouncing it's a JAPANESE GAME.. So where on the box did it say, be aware this is a Japanese game?

    Still angry about Pearl Harbour?

    The maintenance is not convenient for the Japanese, however, it's awesome for Germans since is during the whole night, starting at 2am.

    So are you going to be mad now that Germans are in the best time zone and obviously most of the developers must be Germans that are still angry about the war and they do this on purpose?

    /sarcasm

    Sigh see there I knew the Japanese and Germans were still fighting the war, even the Italians.. trying to kill us with gluten, carbs, and colesterol.

  • RemyVorenderRemyVorender Member RarePosts: 4,006
    Quit yer bellyachin'. They are giving us 2 WEEKS of FREE play time because of the problems.

    Joined 2004 - I can't believe I've been a MMORPG.com member for 20 years! Get off my lawn!

  • BelzakkBelzakk Member UncommonPosts: 12

    Oh easy, it's not too bad. Would you rather them not takes steps towards fixing this issue?

    Yeah I agree it sucks, but I want this game to work, and if that means some maintenance here and there so be it.

  • udonudon Member UncommonPosts: 1,803
    Originally posted by remyburke
    Quit yer bellyachin'. At least they are fixing it.

    I am not 100% convinced what I read they where going to do is really going to completely fix this issue.  I think it will help but I would not be surprised at all if their continues to be issues even after this patch at least for a couple more weeks until the population starts to drop off.  Of course if they don't make it at least tolerable soon I think the whole issue will solve itself just from a lot of people giving up on the game.

  • Dreizack1Dreizack1 Member Posts: 28
    I agree with you and posted this concern on the official forums, only to have white knights sucking on SE's dick take over the post.  This is ridiculous and shows how bigoted a company SE is, they only care about their Japanese audience even though they probably make more money from the USA population.  Luckily I was able to get a refund from Amazon, so it's not a total loss. 
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