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Unacceptable : Maintenance at 8PM/5PM AT NIGHT

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  • GeezerGamerGeezerGamer Member EpicPosts: 8,857
    Originally posted by bizzy2010

    Are we truly to believe that the servers are really in the USA when the Maintenance is best suited for Japanense players times?

     

    I find it unacceptable that during prime time the servers are down for Maintenance.  I don't give a damn if it's a Japanense game, i paid american dollars to play this game on american severs, not japanese. For both latency etc.. 

     

     

    Nonetheless this is the most inconvenient time for people who paid american dollars to play a game in America. You can't even mention anything negative on the official forums without the fanboy brigade denouncing it's a JAPANESE GAME.. So where on the box did it say, be aware this is a Japanese game?

    What is wrong with people? Holy Shit! Let them fix the game! Everything they do is unacceptable now. Well, whatever, OK, fine, it's "unacceptable". Get over it. You still aren't playing until they bring them back up.

    As for me, I'm happy to go an evening without the game so I don't have to spend entire days off spamming 0 and still not getting in the game.

  • gandlesgandles Member UncommonPosts: 89
    weeeeeee QQing at its finest.
  • SendenSenden Member UncommonPosts: 602
    Originally posted by Dreizack1
    I agree with you and posted this concern on the official forums, only to have white knights sucking on SE's dick take over the post.  This is ridiculous and shows how bigoted a company SE is, they only care about their Japanese audience even though they probably make more money from the USA population.  Luckily I was able to get a refund from Amazon, so it's not a total loss. 

    Ahahahaha! You realize that American companies are the exact same way with their maintenance schedules? First time an American becomes the little guy and the whole world must know the injustice. Fortunately I've met plenty of Americans to know this is the minority but the ignorant "America is the world" stereotypes sure do make me chuckle when they cry at the first sign of getting treated the way Australians in particular are used to being treated.

  • rpmcmurphyrpmcmurphy Member EpicPosts: 3,502
    Originally posted by FlyByKnight

    How about people who paid American dollars but have to attempt to log-in the game during Japanese hours to even have a remote chance to get in and play?

     

    They can take as much time  as they want and start when they want.  Just fix this damn thing because I have a mean case of game induced jet lag.  My hours are all screwed up.

    LOL. I always thought this level of patriotism was made up for TV.

    You have been brainwashed son, 'Murican dollar is nothing more than a greenback commie note.

  • Dagon13Dagon13 Member UncommonPosts: 566
    Originally posted by Deciman
    The world doesn't revolve around America.  Its good the OP is learning this through a game.

    Too bad it makes us all(Americans) look bad.

  • FoomerangFoomerang Member UncommonPosts: 5,628


    Originally posted by Dreizack1
    I agree with you and posted this concern on the official forums, only to have white knights sucking on SE's dick take over the post.  This is ridiculous and shows how bigoted a company SE is, they only care about their Japanese audience even though they probably make more money from the USA population.  Luckily I was able to get a refund from Amazon, so it's not a total loss. 

    Wow. How incredibly self important you are. You think SE is messing with you? They are a business, they want your money. You are not significant enough to even register as anything more than a dollar sign to them. Japanese customers included. You think they are going out of their way just to fuck with you? You are hardly worth the time or effort. Good luck in life with those delusions of grandeur.

    Seriously people, relax. Nobody is out to get you.

  • MishakaiMishakai Member Posts: 105

    It's a 12 hour maintenance, there is no way to schedule it without inconveniencing some time zones players more than others.

    Such is life.  Get over it.

  • GeezerGamerGeezerGamer Member EpicPosts: 8,857
    Before you found this unacceptable, did you find out what kind of data center SE has for this? Is it in house? Is it hosted? Did they have to contract out to 3rd party vendors for temporary technicians based on those other companies availability? Did they have t ooperate within a time windo from the hardware vendor? Did they have to make use of scheduled maintenance windows from the data center itself? Would this maintenance interfere with other service agreements SE or this data center might have?  Did they have to get reps onsite from the server OS and Apps? (Microsoft/Oracle etc etc)? You know there is a lot going on in Japan. There just may have been restrictive time frames they could operate from and thus requires them to be on a Japanese schedule.........you know...........in Japan.
  • psiicpsiic Member RarePosts: 1,642

    What really enrages me is the people that are still defending this.

     

    I just can not get my head around what the world is becoming.

     

    When did it become acceptable to make and sale crap and for the consumer to keep demanding more of the same?

     

    I grew up in a time when we took pride in what we made and worked damn hard to make sure it was the best it could be BEFORE we sold it.  

     

    God forbid we actually let a flawed or broken product get to the consumer, then we would do full recalls with full refunds and when the issue was fixed you would get your product back for huge discounts sometimes even free. 

     

    We cared about our reputation, we cared about our market share, we cared about word of mouth, we cared about future sales.

     

    Now it's like nobody seems to care at all.. not the people making or selling crap products, not the consumer buying and defending crap products, not the consumer rights advocates suppose to protect us against crap products.. 

     

    WHAT THE HELL HAPPENED?!!!

     

    You know I went in to a McDonald's the other day to grab a soda.. it was flat and I was like hey sorry to bother ya but the soda came out flat think a tank is empty.  The girl is like fuck you throw it away if you don't want it, then she turns her back on me and goes back to texting. I was like huh? I need to speak to the manager please.. she ignores me goes on texting.  I yelled back to the guy flipping burgers I needed the manager. Almost 30 minutes later then manager comes out and is like " yea what?"  I'm like I got a flat soda and would like a new one. The girl is like I said throw it away if you didnt want it. I was like no you said, " Fuck you throw it away if you don't want it. " The manager is like hey don't use that language in front of these kids or I will call the police. At that point I was like screw this and I walked out with the manager laughing with the girl.

    Because of this I will NEVER spend another dollar in McDonalds ever again, but the sad part is they don't care. I honestly don't even think the McDonalds CEO cares, even if the company loses all its customers and goes bankrupt, he will still get his 50 million dollar bonus and golden parachute.

    It is absolutely fucking stupid this path of destruction we are racing down. 

    Someone a little more enraged than me could have pulled out a gun and started killing people in that McDonalds and everyone would act all shocked and be like its so tragic and senseless we do not understand what would make people do something like that...

    Are you kidding me? You don't understand? 

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  • AlamarethAlamareth Member UncommonPosts: 570

    ...and 6 pages later, people are still angry?

    I just don't know what to say.  It's beyond words.

  • GeezerGamerGeezerGamer Member EpicPosts: 8,857
    Originally posted by psiic

    What really enrages me is the people that are still defending this.

     

    I just can not get my head around what the world is becoming.

     

    When did it become acceptable to make and sale crap and for the consumer to keep demanding more of the same?

     

    I grew up in a time when we took pride in what we made and worked damn hard to make sure it was the best it could be BEFORE we sold it.  

     

    God forbid we actually let a flawed or broken product get to the consumer, then we would do full recalls with full refunds and when the issue was fixed you would get your product back for huge discounts sometimes even free. 

     

    We cared about our reputation, we cared about our market share, we cared about word of mouth, we cared about future sales.

     

    Now it's like nobody seems to care at all.. not the people making or selling crap products, not the consumer buying and defending crap products, not the consumer rights advocates suppose to protect us against crap products.. 

     

    WHAT THE HELL HAPPENED?!!!

     

    You know I went in to a McDonald's the other day to grab a soda.. it was flat and I was like hey sorry to bother ya but the soda came out flat think a tank is empty.  The girl is like fuck you throw it away if you don't want it, then she turns her back on me and goes back to texting. I was like huh? I need to speak to the manager please.. she ignores me goes on texting.  I yelled back to the guy flipping burgers I needed the manager. Almost 30 minutes later then manager comes out and is like " yea what?"  I'm like I got a flat soda and would like a new one. The girl is like I said throw it away if you didnt want it. I was like no you said, " Fuck you throw it away if you don't want it. " The manager is like hey don't use that language in front of these kids or I will call the police. At that point I was like screw this and I walked out with the manager laughing with the girl.

    Because of this I will NEVER spend another dollar in McDonalds ever again, but the sad part is they don't care. I honestly don't even think the McDonalds CEO cares, even if the company loses all its customers and goes bankrupt, he will still get his 50 million dollar bonus and golden parachute.

    It is absolutely fucking stupid this path of destruction we are racing down. 

    Someone a little more enraged than me could have pulled out a gun and started killing people in that McDonalds and everyone would act all shocked and be like its so tragic and senseless we do not understand what would make people do something like that...

    Are you kidding me? You don't understand? 

    It's not defending this. It's accepting reality.

    Bad experiences happen in life, they suck, people suck, you get shit on. Yeah it happens every day. It will happen tomorrow. It will happen when you drive that brand new car you just bought off the lot and the motor seizes so you cant get the car and they have to fix it and now you have a new car payment with no new car. It happens with minor and major purchases in life. Someone screws up and your whole experience is ruined. Whether it's a soda or something financed for years.

    It is what it is and there is nothing you can do about it other than Vent. But that's been done, now it's just whiny bitching. Yeah, we all get it. We have all been impacted by 1017 or unable to obtain NAEU World list or one of the other wonderful errors. Yeah, we have all spend more time spamming 0 than any other button in the game. We get it. It sucks. But we want them to fix it.

    But here is where your analogy breaks down. McDonald's didn't give you a replacement. SE is compensating us and making restitution for the time lost. Bad shit happened and SE is making good on it. Seriously what do you want from them now?

  • The_emberThe_ember Member UncommonPosts: 56
    Evidently they're scheduling it now so it doesn't fuck with us europeans and our main peak time - since everyone consistently bangs on about how europe has a larger playerbase than other places.

    Tell me about your american dollars again?
  • Jairoe03Jairoe03 Member Posts: 732


    Originally posted by bizzy2010
    Are we truly to believe that the servers are really in the USA when the Maintenance is best suited for Japanense players times? I find it unacceptable that during prime time the servers are down for Maintenance.  I don't give a damn if it's a Japanense game, i paid american dollars to play this game on american severs, not japanese. For both latency etc..   Nonetheless this is the most inconvenient time for people who paid american dollars to play a game in America. You can't even mention anything negative on the official forums without the fanboy brigade denouncing it's a JAPANESE GAME.. So where on the box did it say, be aware this is a Japanese game?


    /sigh and this is why America can't have nice things anymore. To all the non-American posters, please let me remind you he does not in a LEAST bit represent my attitude or personality in regards to this issue as an American. I have been very patient and understanding in regards to the mistakes this humbled company has made (which they publicly and profusely apologized for and done their best to maintain open communication, cross-culture barriers etc. aside.)


    This is like one of the moments where you have that one family member that constantly embarrasses you and you can't get away from it, all you can do is apologize for their actions and shyly grin and kind of hoping this person never actually belonged to you but sadly does. Yeah, I hope this attitude is in the minority rather than the majority among Americans. I'm embarrassed I even have to be loosely associated with "this American".

  • HejietHejiet Member Posts: 49
    Originally posted by Deciman
    you should sue them for like, eleventy billion dollars for their heinous crimes against you!

     

    It's America... I say he has fair odds.
  • AlamarethAlamareth Member UncommonPosts: 570
    Originally posted by Hejiet
    Originally posted by Deciman
    you should sue them for like, eleventy billion dollars for their heinous crimes against you!

     

    It's America... I say he has fair odds.

    Indeed, fair odds of being ostracized and laughed at by the smarter Americans.

  • DrakynnDrakynn Member Posts: 2,030

    While I support people being able to complain about FFXIV launch I can't support this particular complaint.

    If anything this patch is overdue and should of happened earlier at any time of day as soon as it was ready.

    While it smarter to do regular maintenance at low population times it's not necessary to do so and emergency maintenance can happen at any time and should happen ASAP.

    If this becomes a regular thing and disrupts the majority's playtime that's another matter but a possible one off like this ?Suck it up and be happy they are fixing major issues.

  • SgtPepperUKSgtPepperUK Member UncommonPosts: 30

    I've seen this complaint before on the official forums and to me if simply translates as Don't do maintenance when I want to play, do it when someone else somewhere else wants to play.

     

    As a FFXI player from the UK I was used to their (SE's) maintenances hitting EU primetime. Typically they sought to do them in the middle of night Japanese time. This kinda worked for the US as the servers would be back up as, or shortly after, US workers were returning home.

     

    In the UK these same maintenances started around 4/5pm. If it included an update we weren't playing that night. Maintenance might end around 9/10pm ish but trying to get the game to successfully DL the updates, with the update servers now getting hammered, meant that no, we weren't gonna get to play until next day.

     

    When TSW launched they had maintenances most mornings EU time. However, this meant that for several days Aussies were out of luck.

     

    Just be glad that SE is now in a position to do this maintence and, fingers crossed, we can see those log-in issues resolved that have marred an otherwise excellent game.

    Think about it, nobody wants to die, there's rules to this game son, I'm justified.

  • Four0SixFour0Six Member UncommonPosts: 1,175
    Originally posted by bizzy2010

    Are we truly to believe that the servers are really in the USA when the Maintenance is best suited for Japanense players times?

     

    I find it unacceptable that during prime time the servers are down for Maintenance.  I don't give a damn if it's a Japanense game, i paid american dollars to play this game on american severs, not japanese. For both latency etc.. 

     

     

    Nonetheless this is the most inconvenient time for people who paid american dollars to play a game in America. You can't even mention anything negative on the official forums without the fanboy brigade denouncing it's a JAPANESE GAME.. So where on the box did it say, be aware this is a Japanese game?

    You, make me sad to be an American.

    You are fulfilling all the negative stereotypes.

     

    Get a life and get some education, the earth is round, maintenance will effect someone somewhere on the earth in a negative matter.

     

  • RoguewizRoguewiz Member UncommonPosts: 711

    Is it inconvenient?  Yes, definitely, but the world will go on.  Suck it up.  Clean your house, shampoo the dog, weed eat your lawn.  Do something else.

    Me?  I'll play League of Legends or watch some Anime.  I don't HAVE to login to enjoy myself.

    Raquelis in various games
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  • Jairoe03Jairoe03 Member Posts: 732


    Originally posted by Vutar

    To all the non-American posters please let me remind you that this guy represents only himself. Many of us love our country just like you love yours. We expect that when something is sold to us it will take our time zones into account, just as you would expect in your country. The multicultural apologists posting in this thread would be very quick to condemn the United States for not respecting other cultures around the world yet when another country does it to the United States, that is fine in their eyes, as exhibited in this thread.

    The real issue here is that MMO companys need to start revolving their maintenance around whatever country that servers are set up for. That would solve the problem. Simply saying "well this is a Japanese game" or "this is an American game" is an excuse only the simple minded would use. If we were all on Japanese servers then that excuse would make sense but since we are not there is no logic to it.

    All servers should have maintenance at off peak hours for whatever reason those servers are set up for. With that said, today's maintenance should have been done a week ago anyway. When a great number of people are being locked out of the game every day, there is little reason to worry about what time a maintenance happens. The game has been in a virtual down state since release for many anyway.



    Lol and I'm embarrassed that he exists as an American too. Not only does he reflect poor attitude, he also represents a lower level of reading or at least lower level of caring to actual read what anyone else has to post. I never spoke for anyone else besides myself but thanks for helping me reinforce that for me ;) I wouldn't want readers of my post to be confused.


    And also remember that these people are also working off Japanese time, not American time, you know...time zones...they are different there. Someone send him back to school please /sigh


    PS I love how you are quick to point out my opinions reflect merely my own (which I stated) and then continue on speaking for the behalf of others. You might want to watch out for those contradictory style statements or I would hate for yourself to be painted a hypocrite and lose credibility ;)

  • KrimzinKrimzin Member UncommonPosts: 687


    Originally posted by bizzy2010
    Are we truly to believe that the servers are really in the USA when the Maintenance is best suited for Japanense players times? I find it unacceptable that during prime time the servers are down for Maintenance.  I don't give a damn if it's a Japanense game, i paid american dollars to play this game on american severs, not japanese. For both latency etc..   Nonetheless this is the most inconvenient time for people who paid american dollars to play a game in America. You can't even mention anything negative on the official forums without the fanboy brigade denouncing it's a JAPANESE GAME.. So where on the box did it say, be aware this is a Japanese game?

    This post is exactly why the MMO genre is going to shit. Players who feel such a sense of entitlement that everyone should cater to them. Get over yourself. This is a Japanese developer who keeps JP Hours. If you don't like it, then play a different game. I for one, am just glad things are getting fixed.

    Just because I'm a gamer doesn't mean I drive a Honda.
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  • stragen001stragen001 Member UncommonPosts: 1,720

    Why do Americans think the world revolves around them? This is a Japanese Company. They work to Japanese times. Deal with it. European MMO companies work to European times too. 

    Also, Im pretty sure most people would prefer a little downtime to fix the login queue problem. Would you prefer for them to wait until you have finished playing? You should give them your phone number so they can check in with you when its alright for them to do their maintenance on their servers for their product which you use as per the terms and conditions which state they can do emergency maintenance when they like and server uptime is no guaranteed. 

    Cluck Cluck, Gibber Gibber, My Old Mans A Mushroom

  • bronzephishybronzephishy Member UncommonPosts: 64
    This reminded me of an incident in the phillippines...I was waiting in a long line at the airport to get pass immigration and an AMERICAN bypassed the whole crowd of ppl waiting in line and demanded the immigration officer at the window....look I'm American can I get through? What happened after that must have not been good because 3 officers took him to a side room called inspections...told my little sister..." See we are Americans but that's what you don't do in another country...makes us look bad...".
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