Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Quick Links
BIG ISSUE: Auto renewal and the Terms of Service (TOS)
This discussion has been closed.
It looks like you're new here. If you want to get involved, click one of these buttons!
Comments
Do you mean those terms of use where Blizzard states that they are allowed to "suspend, terminate, modify or delete any BNET account or World of Warcraft account at any time for any reason or for no reason, with or without notice"
Which TESO also has - however this discussion is about players cancelling.
If Zenimax mean nothing by their words why have them?
The question was asked: name one other that is friendlier; well the first three I have looked at - WoW, Eve and SWTOR are all friendlier.
I don't remember appointing you to speak on behalf of the majority. Who are you again?
Yes game is fun even i know that...but this issue got nothing to do with that.
I think the worrisome thing is how much they're trying to do a authorization for, just to verify the account exists. Most companies only do mere cents or a bit over a dollar at most. Authorizing $15.00 is practically unheard of.
Amusing that you're worried about a game doing this, when Microsoft has the SAME terms in the EULA you agrred to when installing your OS. Not that they're any more likely to use it than Blizzard or Zenimax, but they do reserve the right to pull your license for any reason.
Couldn't have said it better myself.
Yet half of you people have no problem giving your credit card to a sceevy porn site.
If you have any problems, just issue a chargeback. Its like a bunch of 80 year olds questioning buying something from amazon.
This has to be quite possibly one of the dumbest threads I've seen on MMORPG.com in the last decade.
1. It's obvious this was a mistake and has been corrected.
2. To think that a team of MMO devs have spent years of their lives to design a video game in order to mask a (very obvious) credit card scam is just light-years beyond tinfoil-hat-ism. You might need to bump that tinfoil up to some space grade steel.
3. The fact that a temporary $15 charge on a credit card is so important to people is just beyond my comprehension. For one, the charge is completely temporary. I get that it's normally supposed to be a dollar or a few cents, but it's still completely temporary. Beyond that it's on a credit card...so you have a month at the very minimum (if the charge happened on the last day of a billing cycle) before you become responsible for this transaction (which you never will be, because it's temporary). If you're using a debit card, well, you're a moron for having less than $15 in your bank account. Maybe go get a job instead of bitching about video games.
4. Between all of my guilds (about 1000 total people) I have not heard a single person complain about these charges or discuss the conspiracy theory of ZO requiring a months cancellation notice (like they're F'ing landlords). The whole point of this thread, every thread like it, and the supporters of the threads is to simply bash/hate/flame on ESO. Nobody is trying to "just warn people about the dangers of ESO". The whole point is to bash the game for the sake of fun/trolling. Truly, the fault of these threads is on MMORPG.com. Every "General Discussion" forum for every game on this site consists of 80% bashing of that game, when it should consist of 100% (constructive) discussion about the game.
If this really happens and people start getting charges after canceling, there will be so many BBB submissions they will get smacked around. Gamers are a tight community, just look at companies that have handed us the short end of the stick, how they doing now? But its no time to freak out IMO, not till someone is charged after canceling.
I'd correct that to say I'm or at least a decent amount of people speak out about it, because if it's just the people purporting this as something sinister now, not gonna buy it.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
There are more companies that have not handed us the short end of the stick though. I agree, there is no point in this thread until there is an actual problem.
Here's a question: what exactly does the need to "Authorize a credit card" right now has to do with people playing a 30 day trial period right now has to do with anything? I mean if they would have just by passed the whole credit card information period what harm could have been done? There aren't any charges to even be applied right now! Everyone who is playing the game regardless isn't getting charge so what exactly is the point of it? Now I could see if this was next month and people placed a credit card/debt card/ or game card to continue playing because at that time it would be after the fact of the 30 day access, however this is not the case period. Has anyone even bother to think why they are doing this at such a crucial point in the game? Right at the beginning of the release which one thing has nothing to do with the other they created this problem.
There is not one person online right now that is supposed to be charged anything and it has nothing at all to do with if they are or if they are not returning your money to you. The hold point is, the why? Why are they even mentioning credit cards in the first place?
Now I know people are going to come back with terms like: fraud, or thief, etc... Now if the company did not ask for credit cards during this FREE stage then ask yourself why would a person steal a card for something that is free? It does not make any sense what so ever.
Even Pending for $1 would be outrageous right now being that it goes back again with the "why do they need this information at the free stage of the game". After all no one in the game at this moment and until next month is actually paying anything. They seem to have started something they can't deal with and yes the forums on their main site is at an uproar because lack of communication between the company and the players. Players are not being insured that problems will be fixed nor are they even getting the slightest of help for the most part. After all if you really look at it they only have about one Mod over there and that in itself is a very bad sign.
There is a history of game companies falling through just because the news gets around that they do shady business or their CC sucks really bad. Yet there has also been examples of companies pulling through the mess they start and cleaning everything up and the players forgiving them. It only remains to be seen what happens here.
I myself, am happy with my box collectors edition in itself however since I have had it I am still waiting on someone to contact me since yesterday and still no luck. Not sure I will be playing this game after my 30 days though not sure I want to support a company who seem in the beginning was listening to their customers and now it seems like every other MMO who decides they want to send you auto response with a generalize answer to it and pass it off as an importance.
Note to Game Companies: we may play your game and you may become rich out of it but the players have the power to make or break you. Don't get it twisted.
Okay for some reason you are thinking that billing and devs are the same and you are an idiot for even believing in something that has nothing to do with the other.
Are you suggesting that people at the most part just wanted to sub for 1 month? That in itself seem like you are not looking at the whole picture not one bit. You do realize that there are three types of subs right? The company is killing itself by doing this because YOU may want to just sit back and sub for 1 month but that does not mean another person wants to do the same. If you would have read post here you would clearly have understood that there are people who actually wanted to sub for more time only to see they are in fact having more money held from their account than just $15. I am getting sick of people who think just because they are paying a certain that means everyone is.
And again what do you say about the people who don't have a credit card? I noticed you left them out period... Are they getting charged too? Yes they are actually getting so screwed it is sad. A person who has to buy a Gamestop, Best Buy, or any of the other cards have to use that card just to play the 30 day free trial however they can't get a refund back if they don't want to play this game afterwards. They are stuck with the price of this card they spent from their pockets. Yet you fail to mention things like this only show you are looking no farther than beyond your keyboard.
Love the way you go and say go get a job to people yet you don't know anyone situations to even say such. Just what makes you think that people don't have jobs? Most of the time the people who has the jobs are the ones who are not just going to openly and blindly trust anyone to handled their hard earned money pal.
You preach constructive discussion yet you fail to even understand what that means. There's a time for that in the beginning yet afterwards if the message is not taken or is ignored should people just stand aside and shut up? No that in itself would only tell companies that we are their "whipping boy" and we will take anything they throw at us.
Wow the tinfoil hat is strong in this one.
Like I said before, I have heard of literally nobody in game that is getting double charged for the full amount of their subscription. I've read on other (non-bashing forums like this one) that an extremely small amount of people were charged twice on accident and that was immediately corrected.
Companies and people are both allowed to make mistakes. This was a mistake and ZO corrected it in an extremely timely and professional fashion.
You're trying to be a white-knight for some pointless, meaningless, and imaginary cause. Good luck with that, buddy.
On this note... I called in to McD's a few months back on the way to work to pick up breakfast for everyone (only 6 so not like I'm in a big team). When paying with my Debit card the guy says "it's asking for your PIN, What's your PIN?". I asked him if he'd been smoking crack and gave him cash instead... I wonder how many people actually fall for that!!! Probably only a few but you never know.
Or manage to careen so wildly between two or the separate issues.
+1 OP
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
I don't think you understand what that means really. You can not just be passive aggressive, pass back handed insults at people and then talk about constructive criticism.
I seriously almost spit out my coffee when i read 'constructive' criticism.
I don't know what this means exactly.
On one hand it might just refer to the fact that the amount you used up for your credit card only gets detracted at the end of the month. So if you started a new month of gametime and somewhere in that month you cancel your sub, you still get to pay the $15. That's fair, it's the way other sub games work as well, and many other types of services.
On the other hand, credit cards are not the only payment method apparently. So it might really mean that they can charge you for the next month as well if you don't cancel 30 days before. There's a fair amount of ambiguity with what happens when you cancel 15 days before the next payment. Do you only pay for 1 month of gametime or do you automatically pay for the next too because the duration before your "contract" is cancelled is a month?
In the latter case, I'm not sure that's even legal in Europe. It might be though, such practices were misused by many telecom companies for years (lately they stopped).
Whether this is just a bit of unclear legal speach or an actual problem will need to be seen when the first batch of people actually unsubsribe and get their bills.
Feel free to use my referral link for SW:TOR if you want to test out the game. You'll get some special unlocks!
LOL !!!!!
This is what? This is a mistake that they have corrected? Are you even reading what I said or are you just looking over crap here? I mean I am still having issues with this company and it seems as if you have not been to the forums at all because this problem hasn't lessen what so ever. And by the way just so you would know I just received an email and no it wasn't about my problem it was concerning a "survey" on how good of a job they did by helping me with my issue. And guess what? They never helped at all nor did they even contact me with an issues of mine. Dude seriously when you talk about trolls it means a person who has nothing towards the subject at hand and since this thread is on the facts about the problems with the ToS then it is YOU who are the troll here.