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130 inactive players removed from my guild today. Why did they all leave?

KnotwoodKnotwood Member CommonPosts: 1,103

I removed over 130 inactive player accounts from my 500 member Trade Store guild from 1 month to 2 months old.  I noticed two things about almost the entire batch of players.   They were just about all R1  or they were all level 7-14.  

 

I think all the R1, are players who hit R1 and found grinding xp on quests ect was too much and too long.

 

For the 7-14 level players who went inactive, we concluded that since most of them played atleast 1 month,  they were not reaching dungeons or group play activies fast enough to keep them in the game.

 

I think these two things really should be looked at by Zenimax and addressed so that people do not give up on the game over really easy and simple fixes they could add to the game.     boosting xp from R1-R10 might fix the later levels, and putting in starting dungeons at level  7-10 would be very reasonable for people to get into group play activies faster and not give up before even reaching group play.

 

I just wanted to note it is a 500 member guild, so since launch we had a 74% retention rate so far. Which I think is pretty high.

 

Also to note, when you join a guild, you join with your "Account" so all of these players had not logged into their accounts for this period of time.

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Comments

  • HerzyHerzy Member UncommonPosts: 184
    Assume they rerolled.
  • SammuelSKSammuelSK Member Posts: 24

    MMO players tend to be transient creatures, staying for a month or two before moving onto the next big and shiny.

    ESO is not unique in this regards, I think every single MMO I've played in the last five years has had to do this shortly after launch.

  • KyleranKyleran Member LegendaryPosts: 44,059
    I left before reaching 50, because I could see the writing on the wall where the VR grind was going, a never ending tail chase of PVE activities which would impact PVP performance, which is not what I thought I was signing up for.

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  • AzmodeusAzmodeus Member UncommonPosts: 268

    Their loss not yours OP.  Recruit players that enjoy the game and enjoy the ride and not the race.

    This is a NOW genre and we just have to get over that fact.

      OMG I am Ancient!
  • PhryPhry Member LegendaryPosts: 11,004
    Originally posted by Herzy
    Assume they rerolled.

    This. 

     While i think there are probably many reasons for not wanting to stay in the game, its fairly certain that quite a few will perhaps have been unhappy with their 'builds' or even aesthetic of a particular toon they created, and just decided to make a new one, happens in lots of games, and lots of people are just altaholics. image

  • Dr_ShivinskiDr_Shivinski Member UncommonPosts: 311
    Originally posted by SammuelSK

    MMO players tend to be transient creatures, staying for a month or two before moving onto the next big and shiny.

    ESO is not unique in this regards, I think every single MMO I've played in the last five years has had to do this shortly after launch.

    We weren't like that originally, and assuming we want to be that way is hurting the quality of the games in the genre. 

    I long for a game other than EVE that I can log into everyday and just interact with the people instead of just having to quest or do dailies. I want a virtual world to explore and participate in, not just a game to play with dozens of other people around me trying to complete the same objective to get to end game.

  • KnotwoodKnotwood Member CommonPosts: 1,103
    Originally posted by SammuelSK

    MMO players tend to be transient creatures, staying for a month or two before moving onto the next big and shiny.

    ESO is not unique in this regards, I think every single MMO I've played in the last five years has had to do this shortly after launch.

    We only lost 26% since launch, thats a retention rate of 74% which I think has been incredibly great so far. 

  • DocBrodyDocBrody Member UncommonPosts: 1,926

    they all defected to join MY guild, mua ha hua hua ha!

     

    (we have free cookies)

  • KnotwoodKnotwood Member CommonPosts: 1,103
    Originally posted by Phry
    Originally posted by Herzy
    Assume they rerolled.

    This. 

     While i think there are probably many reasons for not wanting to stay in the game, its fairly certain that quite a few will perhaps have been unhappy with their 'builds' or even aesthetic of a particular toon they created, and just decided to make a new one, happens in lots of games, and lots of people are just altaholics. image

    Actually they did not reroll since joining guilds you join them with your  "Account",  since they were still in the guild as inactive, that means they never logged onto thier account for that period of time.

  • SovrathSovrath Member LegendaryPosts: 32,938
    Originally posted by Phry
    Originally posted by Herzy
    Assume they rerolled.

    This. 

     While i think there are probably many reasons for not wanting to stay in the game, its fairly certain that quite a few will perhaps have been unhappy with their 'builds' or even aesthetic of a particular toon they created, and just decided to make a new one, happens in lots of games, and lots of people are just altaholics. image

    I've been thinking about re-rolling as I'm not sure my personality for "templar" is decent in a group. I'm suspecting I should have chosen Dragon Knight.

    Additionally, I really want to change the look of my character but at the moment ESO doesn't offer a cosmetic change option.

    Also, though my guild is a decent active guild, I don't really feel that it's right for me. Especially because they are teamspeak heavy and it's hard to listen to team speak AND listen to in game quest dialogue.

     

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  • HerzyHerzy Member UncommonPosts: 184
    Originally posted by Knotwood
    Originally posted by Phry
    Originally posted by Herzy
    Assume they rerolled.

    This. 

     While i think there are probably many reasons for not wanting to stay in the game, its fairly certain that quite a few will perhaps have been unhappy with their 'builds' or even aesthetic of a particular toon they created, and just decided to make a new one, happens in lots of games, and lots of people are just altaholics. image

    Actually they did not reroll since joining guilds you join them with your  "Account",  since they were still in the guild as inactive, that means they never logged onto thier account for that period of time.

    Interesting. Thanks for the info.

  • Loke666Loke666 Member EpicPosts: 21,441
    Originally posted by Herzy
    Assume they rerolled.

    Some of them probably did but MMOs tend to attract many "bungee players" who get in a game a few weeks and quit.

    Also, ESO do have had some problems with BUGs, bots and in some cases poor performance on certain computer that doesn't help.

    I do know some people quit because they felt that the dungeons weren't fun enough and more than a few are upset about the phasing.

    You have to expect that a third or so of all people starting to play a MMO at launch will be out within a month or so, that is just natural. The question here is if the game will fill up on new players or not.

  • MaelwyddMaelwydd Member Posts: 1,123
    The good news is 130 accounts leaving won't really be too much of a dent in that 10, 000, 000 you predicted, got to see that as a positive right?
  • KnotwoodKnotwood Member CommonPosts: 1,103
    Originally posted by Maelwydd
    The good news is 130 accounts leaving won't really be too much of a dent in that 10, 000, 000 you predicted, got to see that as a positive right?

    Most definatly.  The 74% retention rate is pretty high for PC games, if that figure carries over to the consoles, its going to hit atleast the upper 3/4 part of that prediction.

  • AeonbladesAeonblades Member Posts: 2,083
    Some people can't handle a mostly PvE story driven MMO with an emphasis on community and teamwork. Think of it as weeding out the unwanteds. Your guild is most likely better off with them gone rather than hearing them whine about how it's not WoW or (insert other game here).

    Currently Playing: ESO and FFXIV
    Have played: You name it
    If you mention rose tinted glasses, you better be referring to Mitch Hedberg.

  • vandal5627vandal5627 Member UncommonPosts: 788
    Originally posted by Aeonblades
    Some people can't handle a mostly PvE story driven MMO with an emphasis on community and teamwork. Think of it as weeding out the unwanteds. Your guild is most likely better off with them gone rather than hearing them whine about how it's not WoW or (insert other game here).

    PVE story driven game for sure but community and teamwork describing ESO?  I'm sorry but it's hard to believe.

  • mayito7777mayito7777 Member UncommonPosts: 768
    The main issue with a lot of newer players is that you reach certain level and you realize that it will take you many months of hard breaking work grinding forever to get the gear needed to be able to play together with older players who have reached that level already and the newer players just feel frustrated. Many of the older players dont want to repeat the grind, so you find yourself alone trying to finish a mountain and a half of quests that incur in killing the same mob or running the same dungeon 30000 times.

    want 7 free days of playing? Try this

    http://www.swtor.com/r/ZptVnY

  • NanfoodleNanfoodle Member LegendaryPosts: 10,901
    Wildstar and Wildstar will see a large drop when the next big MMO comes out. There is a large number of MMOers who only stay till the next MMO comes out.
  • MaelwyddMaelwydd Member Posts: 1,123
    Originally posted by Knotwood
    Originally posted by Maelwydd
    The good news is 130 accounts leaving won't really be too much of a dent in that 10, 000, 000 you predicted, got to see that as a positive right?

    Most definatly.  The 74% retention rate is pretty high for PC games, if that figure carries over to the consoles, its going to hit atleast the upper 3/4 part of that prediction.

    LOL I can't fault your positive outlook but your are a very delusional person.

    There is a reason so many left and just because you don't understand why doesn't change the fact they are leaving.

     

    If you think about it without those rose tinted glasses you seem to wear there is an obvious disconnect between your assertion the game is doing great and will have 10 million subscribers and your query why 130 out of 500 haven't logged in for 2 months.

    The simple answer to the question in your OP is...130 people left because the game is NOT as good as you think it is.

     

  • Octagon7711Octagon7711 Member LegendaryPosts: 9,004
    I wonder how many people are playing until the console release so they can transfer their characters?

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  • MothanosMothanos Member UncommonPosts: 1,910

    To many studio's make generic mmo's.....thats why people dont stay -_-
    SWTOR / GW2 / ESO / Wildstar none of these mmo's offer that Xfactor...

    Lets take a look at Asia and what they are producing:

    Blade & Soul / Archeage / Black Desert

    All do something special while our western mmo's just seem to copy the same old same old same old and more of the same old.....
    Altough GW2 did try something new, the endgame is dramaticly lackluster.

    For me ESO was epic untill i reached level 50......made it to VR2 with my nightblade before rerolling a sorcerer to VR 7 and then just had enough.
    The game makes you suffocate once reaching VR contend.

    Everything it does feels generic and half assed clunky or boring.
    While up to level 50 it was ok ! but then they just completely killed their own mmo.
    We will never see box sale numbers tough, they were not great to begin with and with such insane dropoff after 2 months they should feel ashamed.

    Was in 5 guilds and 4 just bleeded to death from 150+ members to 5/15 on primetime...
    gigantic dropoff only matched by SWTOR / Warhammer.
    Another mmo to quickly forget...
    Zenimax failed us bigtime.

  • AeonbladesAeonblades Member Posts: 2,083
    Originally posted by vandal5627
    Originally posted by Aeonblades
    Some people can't handle a mostly PvE story driven MMO with an emphasis on community and teamwork. Think of it as weeding out the unwanteds. Your guild is most likely better off with them gone rather than hearing them whine about how it's not WoW or (insert other game here).

    PVE story driven game for sure but community and teamwork describing ESO?  I'm sorry but it's hard to believe.

    Shrug, It's the best social experience I have had in an MMO community since the original EQ Pre-PoP. A community only works if you actively participate, it's not going to just form around you, you have to strike up chat and friendships on your own.

    Currently Playing: ESO and FFXIV
    Have played: You name it
    If you mention rose tinted glasses, you better be referring to Mitch Hedberg.

  • bcbullybcbully Member EpicPosts: 11,843
    Originally posted by Mothanos

    To many studio's make generic mmo's.....thats why people dont stay -_-
    SWTOR / GW2 / ESO / Wildstar none of these mmo's offer that Xfactor...

    Lets take a look at Asia and what they are producing:

    Blade & Soul / Archeage / Black Desert

    All do something special while our western mmo's just seem to copy the same old same old same old and more of the same old.....
    Altough GW2 did try something new, the endgame is dramaticly lackluster.

    For me ESO was epic untill i reached level 50......made it to VR2 with my nightblade before rerolling a sorcerer to VR 7 and then just had enough.
    The game makes you suffocate once reaching VR contend.

    Everything it does feels generic and half assed clunky or boring.
    While up to level 50 it was ok ! but then they just completely killed their own mmo.
    We will never see box sale numbers tough, they were not great to begin with and with such insane dropoff after 2 months they should feel ashamed.

    Was in 5 guilds and 4 just bleeded to death from 150+ members to 5/15 on primetime...
    gigantic dropoff only matched by SWTOR / Warhammer.
    Another mmo to quickly forget...
    Zenimax failed us bigtime.

    I hear you man, but Wushu offers more than all these games, how come you aren't playing that? Are you a "pve only" guy? If so, no wonder you hate all mmorpgs. Questing is questing from WoW to Wushu, and dungeons are dungeons.

     

    ESO is a pvp/combat/skill system oasis in desert of boring low skill caps. If you aren't pvp'n in ESO, I'm not sure why you are there.

     

    Blade & Soul is another "generic" themepark btw. 

     

     

  • MardukkMardukk Member RarePosts: 2,222
    Originally posted by Dr_Shivinski

    Originally posted by SammuelSK
    MMO players tend to be transient creatures, staying for a month or two before moving onto the next big and shiny. ESO is not unique in this regards, I think every single MMO I've played in the last five years has had to do this shortly after launch.

    We weren't like that originally, and assuming we want to be that way is hurting the quality of the games in the genre. 

    I long for a game other than EVE that I can log into everyday and just interact with the people instead of just having to quest or do dailies. I want a virtual world to explore and participate in, not just a game to play with dozens of other people around me trying to complete the same objective to get to end game.

     

    I agree. Luckily I found an mmo to play that I enjoy dfuw. Definitely doesnt hold your hand and feels like a virtual world.

    I tried to enjoy eso. But the solo quest grinding with no risk reward and no consequeces for your actions was just too boring. As you said I didnt get to the group content, which would have helped but only temporarily.
  • prowessprowess Member UncommonPosts: 169

    Another game did not draw me away from ESO...

     

    Among other factors, such as their blatant disregard for the community's voice on certain PvP-centric issues, my main reason for quitting was the enormous PvE quest-grind.  I enjoy PvE, I enjoy questing, but mostly, I enjoy freedom and feeling connected to the world that I inhabit.  Towards the end of my stay, ESO was a tremendous chore to just log into...  To the point where I found myself preferring to stare blankly at my desktop than log in and jump on the quest-treadmill or grind mobs or *eugh* craft...  PvP was the only thing that attracted me but I did not play a VR10 vamp-DK (or whatever the current FOTM imba build is), so it was just not rewarding enough to be fodder...  By not rewarding enough, I mean that it was totally void of any semblance of reward outside of the gold stars for participation they handed out like candy.

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