The desperate need for some people to trash this game is actually becoming sort of sad. I stopped playing when they dropped the sub, in no small part because there is a glut of fantastic single player games that I'm working through (Divinity Original Sin, Wasteland 2, Pillars of Eternity, Witcher 3, Witcher 3, Witcher 3...) But by all appearances the game is flourishing, and the doom and gloom brigade really appears to be reaching. Is there some universe where companies don't hire temporary staff to deal with new launches?
When ohioastro stops playing ESO, the world just isn't the same anymore. Fortunately for us all, whether or not he is playing it, he will defend it to the bitter end by calling people desperate haters.
Honestly, what does it matter if Zenimax laid off workders? What point are you trying to prove by posting this, that the game does not have subscribers? Ok, so you win, now move on and play some other game that you like. For those who still like to play the game, continue to do so. But please... for the love of God, lets stop debating the Elder Scrolls Online layoff story. Nobody cares. It is a waste of time.
When ohioastro stops playing ESO, the world just isn't the same anymore. Fortunately for us all, whether or not he is playing it, he will defend it to the bitter end by calling people desperate haters.
I like to keep up with the news in the game, because I'll probably come back. But people posting silly conspiracy theories to justify their dislike of a *game* is pretty pathetic. And I noticed that you had precisely no response to the pretty obvious point, raise by me and others: why would this particular item be news at all, given the normal ebb and flow associated with new game releases?
I love when people with zero business savvy posts something like this as some sort of proof of something, usually negative but ive seen just the same as a positive post.
So its your money, lets pretend. Do you keep $100,000 a month to pay for a boatload of customer support staff when you get perhaps 10-50 support incidents per month? Think about potentially the amount of money saved by keeping players with support issues vs how much is being spent.
Now imagine your game is new, and scheduled for post launch major content. Your getting 5000-10000 customer support incidents per month. That $100k per month on staff might be worth it....granted you have to expect 99% of support tickets are from people who cant read or don't know how a computers power button works and its an easy solution....that might result in an extra income for the next month due to said pc novice not being upset and leaving.
Even with developers...getting hired and fired....if they are intending to use the now complete in house game engine editor, that no longer needs to be babysat by a crew of code monkeys to keep operational for content enditor and creator devs...why would you spend the high cost keeping them around. Understand just because you hire one programmer for one task doesn't mean you want to shift him to making 3d art and level design....
I know everything to the community here tends to be black and white, with most cheering on the demise of mmorpgs...but from a business perspective, releases, financial reports, and other business related info is often times used by ignorant people as to what it means for them and then game they play.
And yes...just about every mmorpg is hurting. You see a few years ago moba's offered exactly what millions on top of millions of gamers wanted in mmorpgs...fast fun fair small group pvp. Once it left the clunky war3 mod setting and into easily accessible games that looked modern....mmorpgs as a whole lost a huge segment of their once massive collective population....yeah some play both but there are a whole boatload of people, especially the younger gamers, who instead of getting in and hooked on wow, then playing all sorts of mmorpgs...is now getting hooked on LOL/Dota/Smite and not really interested in questing and leveling up.
I love when people with zero business savvy posts something like this as some sort of proof of something, usually negative but ive seen just the same as a positive post.
So its your money, lets pretend. Do you keep $100,000 a month to pay for a boatload of customer support staff when you get perhaps 10-50 support incidents per month? Think about potentially the amount of money saved by keeping players with support issues vs how much is being spent.
Now imagine your game is new, and scheduled for post launch major content. Your getting 5000-10000 customer support incidents per month. That $100k per month on staff might be worth it....granted you have to expect 99% of support tickets are from people who cant read or don't know how a computers power button works and its an easy solution....that might result in an extra income for the next month due to said pc novice not being upset and leaving.
Even with developers...getting hired and fired....if they are intending to use the now complete in house game engine editor, that no longer needs to be babysat by a crew of code monkeys to keep operational for content enditor and creator devs...why would you spend the high cost keeping them around. Understand just because you hire one programmer for one task doesn't mean you want to shift him to making 3d art and level design....
I know everything to the community here tends to be black and white, with most cheering on the demise of mmorpgs...but from a business perspective, releases, financial reports, and other business related info is often times used by ignorant people as to what it means for them and then game they play.
And yes...just about every mmorpg is hurting. You see a few years ago moba's offered exactly what millions on top of millions of gamers wanted in mmorpgs...fast fun fair small group pvp. Once it left the clunky war3 mod setting and into easily accessible games that looked modern....mmorpgs as a whole lost a huge segment of their once massive collective population....yeah some play both but there are a whole boatload of people, especially the younger gamers, who instead of getting in and hooked on wow, then playing all sorts of mmorpgs...is now getting hooked on LOL/Dota/Smite and not really interested in questing and leveling up.
Actually, MMORPGs didn't lose so many players due to MOBAs so much as to other games in general. Back during the "Golden Age" of MMOs, social online gaming was limited to more or less MMOs... I can't think of many other games that offered that kind of atmosphere and even MMO wise there weren't a huge number of popular ones but now practically every game has online and many have the social rich environment of an MMO. That said, there don't seem to be less people playing MMOs these days, they are just more spread out.
On-topic: This has been the industry standard for like a decade.. it isn't news unless it is people who actually work on the game (and even then in an MMO, it's not always news.)
They weren't fired, they were laid off, big difference. It happens in the business world. Game developing is like being construction. Once the building (or Game in this case) is completed the construction crew is no longer needed. In difference to being in construction vital people are kept on to continue maintanence and add on to the game. The ones that were laid off go off to make a new game or develop new software in another company.
Customer support doesnt make games. You "adjust" customer support when theres no demand for it.
And yes, you get fired when you do something bad or just dont meet minimum level of competence, you get laid off when theres no demand for your services.
Customer service is not needed. this is very low skill labour. Even high school dropouts can do these jobs.
Mission in life: Vanquish all MMORPG.com trolls - especially TESO, WOW and GW2 trolls.
Comments
I love when people with zero business savvy posts something like this as some sort of proof of something, usually negative but ive seen just the same as a positive post.
So its your money, lets pretend. Do you keep $100,000 a month to pay for a boatload of customer support staff when you get perhaps 10-50 support incidents per month? Think about potentially the amount of money saved by keeping players with support issues vs how much is being spent.
Now imagine your game is new, and scheduled for post launch major content. Your getting 5000-10000 customer support incidents per month. That $100k per month on staff might be worth it....granted you have to expect 99% of support tickets are from people who cant read or don't know how a computers power button works and its an easy solution....that might result in an extra income for the next month due to said pc novice not being upset and leaving.
Even with developers...getting hired and fired....if they are intending to use the now complete in house game engine editor, that no longer needs to be babysat by a crew of code monkeys to keep operational for content enditor and creator devs...why would you spend the high cost keeping them around. Understand just because you hire one programmer for one task doesn't mean you want to shift him to making 3d art and level design....
I know everything to the community here tends to be black and white, with most cheering on the demise of mmorpgs...but from a business perspective, releases, financial reports, and other business related info is often times used by ignorant people as to what it means for them and then game they play.
And yes...just about every mmorpg is hurting. You see a few years ago moba's offered exactly what millions on top of millions of gamers wanted in mmorpgs...fast fun fair small group pvp. Once it left the clunky war3 mod setting and into easily accessible games that looked modern....mmorpgs as a whole lost a huge segment of their once massive collective population....yeah some play both but there are a whole boatload of people, especially the younger gamers, who instead of getting in and hooked on wow, then playing all sorts of mmorpgs...is now getting hooked on LOL/Dota/Smite and not really interested in questing and leveling up.
On-topic: This has been the industry standard for like a decade.. it isn't news unless it is people who actually work on the game (and even then in an MMO, it's not always news.)
Mission in life: Vanquish all MMORPG.com trolls - especially TESO, WOW and GW2 trolls.