Charge Back and Refunds

mr1602

Babuinix said:

Well that's not up to you to decide is it? It's their project so they organize their funding strategy as they like. Armchair dev's, Economists, Marketers, you all make it look so easy! You should get together and kickstart a game lol

In the context of this thread (charge backs and refunds), CIG can do whatever they like within the legal means.
The backers can also do what they wish and go through the charge back process or small claims etc.
See? Both sides get to do what they want and will decide for themselves.

I am aware the CIG fans are not happy that Credit Card companies are on the consumer side but you'll be grateful too if you need to charge back something in your life for something else.

Babuinix

Refund at ease soldiers, you are doing this project a favor lol because you will be buying back the game and increasing its sales on releasse. Whille you are getting less bang 4 buck and starting from scratch. the Less whales there are at start the better for the game and the original backers. Fresh meat to feast on. Thx Derek.

Erillion

People posting in this thread might want to take a look at this case:

http://forums.mmorpg.com/discussion/453044/star-citizen-1-5-million-hours-of-alpha-gameplay-by-300-000-backers-since-december-2015#latest

First CIG and Paypal make clear that the backer is NOT eligible for a refund.

THEN CIG gives him the refund anyway and shows him where the door is, because the SC community is better off without  him.


Have fun

Kefo

Erillion said:

People posting in this thread might want to take a look at this case:

http://forums.mmorpg.com/discussion/453044/star-citizen-1-5-million-hours-of-alpha-gameplay-by-300-000-backers-since-december-2015#latest

First CIG and Paypal make clear that the backer is NOT eligible for a refund.

THEN CIG gives him the refund anyway and shows him where the door is, because the SC community is better off without  him.


Have fun

PayPal doesn't offer refunds on any crowdfunded project now. CIG's response was to a BBB complaint from the same consumer so I can see it as them trying to save their BBB rating (which not many take seriously anyway)

jcrg99

Erillion said:

First CIG and Paypal make clear that the backer is NOT eligible for a refund.

THEN CIG gives him the refund anyway and shows him where the door is, because the SC community is better off without  him.

No. In fact that was just another proof that CIG does not see any limit to act in bad faith and try to deceive everyone, be a backer, be the press, or payment service entities.

Notice that Paypal claimed that the guy is not eligible for a refund because what he bought was delivered! LoL

They are more screwed than ever if anyone leading them to a court of law. The amount of proof of their bad faith, try to deceive and that is public available is staggering. That's why CIG always will refund anyone who threatens them a lawsuit based on deceptive claims/false advertising.

Babuinix

CIG or Star Citizen for that matter have nothing to fear from refunds, they have only to gain, they are getting more money on the long run from backers that leave mid project and end up buying later for a bigger fee and getting less ships. Win Win for CIG & Community. Keep it up haters.

BeansnBread

That's actually only one win because they lost the backer, which is a loss, and then gained a backer for more money, which is a win.

Babuinix

Not quite, they lost a backer filled with ingame ships and items that are valued now way higher than when he pledge. Is investment was minimal to the things he now has to pay & play to get in the game. Win Win for an already funded project. The more late backers with huge fleets leave and refund the better will be for the project. They are mere tear drops in a ocean of support. They make no dent . Wish them all the best because in the end they will buy back the game at a higher price and start with small ships like every other john doe. The way it's meant to be played. GudRidance!

BeansnBread

Well, your premise is ridiculous as you have no clue if even a single person will come back, but it would still be one win.

Babuinix

Ofc I have, the only reason they backed in the first place still stands, an awesome one of a kind space game is in the making. They will come back. No doubt whatsoever.

Kefo

BeansnBread said:

Well, your premise is ridiculous as you have no clue if even a single person will come back, but it would still be one win.

No point arguing with MrZebu...I mean Babuinix. Even if you were to agree with them they would probably still find something to argue about

Babuinix

lol...



Non-released game in alpha phase... math please.

BeansnBread

I know, it's scary how big the fleecing might be.

Babuinix

90 days and the fleecing theory will spread like wild-fire. Give or take.

BeansnBread

lol, well, there you have it I guess.

Babuinix

Just wait.


Any minute now

Octagon7711

Are they still working on getting SQ42 out first?  If so what's the scheduled release date?  If it's next year, it's been next year for the last two years.  When is SC scheduled to move to beta?

BeansnBread

They said 2016 about 6 months ago or so. But... well, we'll see I guess.

Babuinix

Squadron 42 was the initial scope game for the crowdfunding project, the massive amount garnered enabled them the build of both in simultaneous. Squadron42 will release first and serve as an intial scope and lore setter for Star Citizen, how you play Squadron42 will establish how your character starts in the Online Universe aka Star Citizen.

mr1602

If SC fans rather backers who want out gets their money back, please tell that to CIG.
I'm still getting forwarded the 'the new ToS states...' CIG emails that's 60 lines long from backers who are asking for a refund and going 'now what?' to me.
The one you get from CIG after you reply 'I'm going to charge back this' has stronger languages but thankfully it doesn't have the sentence 'it is illegal to charge back' anymore.
I'm told this is because the CIG CS team refused to send emails which had that phrase, as they would rather not send emails with their name that is illegal in the US/UK.

fatears

mr1602 said:

If SC fans rather backers who want out gets their money back, please tell that to CIG.
I'm still getting forwarded the 'the new ToS states...' CIG emails that's 60 lines long from backers who are asking for a refund and going 'now what?' to me.
The one you get from CIG after you reply 'I'm going to charge back this' has stronger languages but thankfully it doesn't have the sentence 'it is illegal to charge back' anymore.
I'm told this is because the CIG CS team refused to send emails which had that phrase, as they would rather not send emails with their name that is illegal in the US/UK.

CIG have a rather skewed idea of what is legal and illegal, just look at their threat to sue The Escapist in complete ignorance of the law governing libel.

rpmcmurphy

Babuinix said:

I really wish the game had stayed like that.

The gritier BSG vibe is far more appealing than the Star Trek parody cosplay thing they were going for in the Morrow tour. Such a shame.

Babuinix

I disagree, increasing the scope was the best that could happen to this project. I'm very gratefull for all the backers that made this possible. If you would like to know how the game would have developed with the tiny budget it was aiming first just watch how Descent: Underground is developing.

rpmcmurphy

We could still have a much more aesethically interesting game with a large budget rather than this pristine showroom simulator style they are currently going for. I'd much rather play something like a gritty BSG style MMO than some Minority Report MMO.

Babuinix

Pristine showroom simulator lol? It's fealing gritty already in the places they want it to feel gritty. ArcCorp dark alleys, low-level hangar, pirate hangar etc. The pristine feel you have now in Crusader and some ArcCorp areas is ofc intended, as it is a "civilized space". They will contrast with the uncivilized space aka pirate locations. Nyx and other pirate bases in asteroids feel way darker and grittier.