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Samsung and its serious issues.

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  • Thomas2006Thomas2006 Member RarePosts: 1,152
    I also think this has to do with the USB Type C connector.  But I also have a feeling that people are buying super cheap chargers that are not fully certified usb type c connectors.  While the phone should be able to control the current coming into it better but these generic $5 $10 chargers are POS. I have always found it very weird people will spend $400+ on a new phone but then turn around and buy the cheapest charger they can find.  There is a massive deference between a good charger and a cheap charger. 

    I would really like to know how many of these phone exploding cases use what type of chargers on these phones. Cause a cheap charger can destroy a good battery in record time. Its one of the biggest reason ion batterys fail so fast.
  • HulluckHulluck Member UncommonPosts: 839
    I also think this has to do with the USB Type C connector.  But I also have a feeling that people are buying super cheap chargers that are not fully certified usb type c connectors.  While the phone should be able to control the current coming into it better but these generic $5 $10 chargers are POS. I have always found it very weird people will spend $400+ on a new phone but then turn around and buy the cheapest charger they can find.  There is a massive deference between a good charger and a cheap charger. 

    I would really like to know how many of these phone exploding cases use what type of chargers on these phones. Cause a cheap charger can destroy a good battery in record time. Its one of the biggest reason ion batterys fail so fast.
    Supposedly reports of a replacement that note 7 which wasnt charging going up in flames. Though a few of those were being called fake on reddit. I don't recall if that was one of them.

    It's crazy. A lot of people having to go through all the b.s. now.   Being asked to power down replacements.  Used their upgrades on it...  ect.  I would be so fristrated myself at this point if I couldnt get a full refund.


  • PhaserlightPhaserlight Member EpicPosts: 3,078
    donger56 said:
    Lithium ion batteries are garbage. This is why those stupid hoverboards kept burning up and why they kept setting electric cars on fire for years before they got the cooling system right. The technology is outdated and not able to keep putting out the power required for these new devices. They can't put a cooling system in a phone because it would make it heavy and bulky. We keep using this crap because it is cheap, but eventually battery technology will have to change drastically. Other options do exist so maybe all these fires will push forward new investment in better safer batteries sooner. 
    Okay Mr. Goodenough Jr.; what's the newer, better alternative with a similar energy density that will allow something like a smartphone to realistically function? 

    I just can't wait to see your answer to this...

    "The simple is the seal of the true and beauty is the splendor of truth" -Subrahmanyan Chandrasekhar
    Authored 139 missions in Vendetta Online and 6 tracks in Distance

  • goboygogoboygo Member RarePosts: 2,141
    laxie said:
    It has to be a big deal in terms of sales.

    I personally would not buy a Note 7 now. There are plenty of other phones to choose from, so why pick the one more likely to catch on fire.

    The competition with high-end Android phones is pretty tight. It will surely affect sales.
    I like what you said here. "Why pick the one more likely to catch on fire".  There is no rational reason at this point to buy, zero.
  • rojoArcueidrojoArcueid Member EpicPosts: 10,722
    Torval said:


    https://www.cnet.com/news/samsung-asks-all-galaxy-note-7-owners-new-and-replacement-to-shut-down-phones/

    Hmm, now I have to figure out what the options Verizon will offer and what my wife wants to do. I'm thinking just a refund and then purchase whatever else is available. Not a lot of options. The other Android phones are step down, but not much cheaper. I don't think she'll like the iPhone. She's married to the stylus now.
    I highly doubt the HTC 10 is a step down from a Note 7. But yes, i agree there are very few phones right now (same price range/feature) that are up there with those.




  • PhaserlightPhaserlight Member EpicPosts: 3,078
    Torval said:
    Samsung and, for those of us in the States, the US Consumer Product Safety Commission has said that users should power down their Note 7 phones. From the article: "Consumers with an original Galaxy Note7 or replacement Galaxy Note7 should power down and take advantage of the remedies available, including a refund at their place of purchase," reads a statement from a Samsung representative.


    https://www.cnet.com/news/samsung-asks-all-galaxy-note-7-owners-new-and-replacement-to-shut-down-phones/

    Hmm, now I have to figure out what the options Verizon will offer and what my wife wants to do. I'm thinking just a refund and then purchase whatever else is available. Not a lot of options. The other Android phones are step down, but not much cheaper. I don't think she'll like the iPhone. She's married to the stylus now.
    I got my S6 for $280 from Sears, refurbished. Like new.  It does tend to overheat when using it for VR, but at least I'm not worried about it melting my face. The 64 GB internal storage is nice. 

    "The simple is the seal of the true and beauty is the splendor of truth" -Subrahmanyan Chandrasekhar
    Authored 139 missions in Vendetta Online and 6 tracks in Distance

  • maskedweaselmaskedweasel Member LegendaryPosts: 12,197
    Torval said:
    Samsung and, for those of us in the States, the US Consumer Product Safety Commission has said that users should power down their Note 7 phones. From the article: "Consumers with an original Galaxy Note7 or replacement Galaxy Note7 should power down and take advantage of the remedies available, including a refund at their place of purchase," reads a statement from a Samsung representative.


    https://www.cnet.com/news/samsung-asks-all-galaxy-note-7-owners-new-and-replacement-to-shut-down-phones/

    Hmm, now I have to figure out what the options Verizon will offer and what my wife wants to do. I'm thinking just a refund and then purchase whatever else is available. Not a lot of options. The other Android phones are step down, but not much cheaper. I don't think she'll like the iPhone. She's married to the stylus now.
    I haven't traded mine in yet and I have the original note 7.  Been waiting until the Pixel released, and since you're on verizon, it should be a simple swap if you go that route.  Probably headed towards the Pixel XL myself...  as there isn't much on the horizon at this time.



  • maskedweaselmaskedweasel Member LegendaryPosts: 12,197
    edited October 2016
    Torval said:
    Torval said:
    Samsung and, for those of us in the States, the US Consumer Product Safety Commission has said that users should power down their Note 7 phones. From the article: "Consumers with an original Galaxy Note7 or replacement Galaxy Note7 should power down and take advantage of the remedies available, including a refund at their place of purchase," reads a statement from a Samsung representative.


    https://www.cnet.com/news/samsung-asks-all-galaxy-note-7-owners-new-and-replacement-to-shut-down-phones/

    Hmm, now I have to figure out what the options Verizon will offer and what my wife wants to do. I'm thinking just a refund and then purchase whatever else is available. Not a lot of options. The other Android phones are step down, but not much cheaper. I don't think she'll like the iPhone. She's married to the stylus now.
    I haven't traded mine in yet and I have the original note 7.  Been waiting until the Pixel released, and since you're on verizon, it should be a simple swap if you go that route.  Probably headed towards the Pixel XL myself...  as there isn't much on the horizon at this time.
    That is exactly what I'm thinking for her. It's the closest thing in power and performance to the Note 7. The HTC 10 is close, but it is last season's tech in a good package, but it still falls short of the Note 7 or iPhone 6S Plus or 7 Plus. Plus it has Android 6 on it and Verizon isn't great about updating Android.

    The Pixel XL has some great hardware in it but a couple of design decisions that bother me. The smaller nand configuration is 32GB and the phone has no external storage. That's ridiculous for the current tech and software needs. 64GB is the sweet spot. They're basically pulling an Apple with the 32/128 nand option.

    On top of that it has an IP rating of 53 compared to the Note and iPhone 7s 68 which means it's only marginally water resistant by comparison.

    Another mark against it is no OIS for the camera. All the larger flagship devices have an image stabilization tech, but this one. It is supposed to have a high end sensor to pull in light better.

    The other things is that Pixel XL doesn't seem to have the built in stylus that the Note 7 does. That thing is sweet. I hope the iPhone 7S Plus or 8 Plus will have a stylus.

    Other features look great and having Google update the OS is nice. I love that about Apple with my iPhone.

    The problem is I still think it's a slightly lesser phone than the Note 7 and iPhone 7 Plus, but it's the same price. Obviously Google has figured out the other hardware makers aren't in the same ballpark and feel they can charge that price. Now with the Note 7 failing, the only other competing device is the iPhone 7 Plus with the Galaxy 7 Edge distant third.

    So after looking at the Verizon page it sort of looks like this in roughly this order: Pixel XL, Pixel, Galaxy S7 Edge unless she goes for the gold and switch to Apple, but I doubt it.
    The Pixel phones do have image stabilization but it's actually a software stabilization, and at the moment there is no telling how well it works in comparison to the Note 7.  

    I was also slightly worried about the water resistance, though samsung has been somewhat shoddy despite their ratings, where as their Galaxy active line was supposedly an IP 68 rating as well, but it wasn't water proof at all, as it was a manufacturer misstep.  Apparently one of many. 

    Performance wise the Note 7 is still a powerhouse, but so is the S7 line.  Neither pixel, despite having a newer processor performance wise has met its benchmarks,  but usually those benchmarks don't tell the entire story.  They said the same thing with performance of the Note 7 against the Iphone 7, but at the end of the day, everyday performance and multitasking proved as capable if not more so in some tests.

    The pixel on the other hand, it's really too early to tell.  They are touting their AI capabilities, and Daydream and their Camera (stating as the best phone camera on the market corroborated by XoMark,  and the pictures taken and newly released actually are quite stunning)   but then again,  there will likely be several daydream compatible phones that are currently on the market including the S7 line.

    It's a tough call.  I want to stay with the Note line.. at least until the Pixel matures.  I was hoping to see more advanced modular designed phones this year, but I guess many of those are shelved.



  • 13lake13lake Member UncommonPosts: 719
    edited October 2016
    No stylus alternatives, otherwise huawei honor note 8(honor v8 max) is the best alternative though it does have a 6.6 inch screen.

    The only other options are lg v20, Xiaomi Mi Note 2, oneplus 3, huawei p9 plus, meizu 6 pro(x20/x25) or just the s7 edge.

    Oh and btw meizu 6 pro plus was supposed to come with the same exynos 8890 chipset as the note 7 but meizu pulled the plug on it in the last minute citing possible problems with the chipset(modem especially) and 4G connectivity. Suspicious and awkward timing :)

    Though actually with even less know brands some alternatives are vivo Xplay5 Elite, Asus ZenPhone Deluxe, ZTE Nubia z11
  • NanfoodleNanfoodle Member LegendaryPosts: 10,935
    This could happen to any tech using high capacity batteries. We are demanding higher and higher capacity in smaller and smaller spaces. Not shocked this has happened. Could happen to any company, even Apple. One small design flaw and its one hot pocket.  
  • NanfoodleNanfoodle Member LegendaryPosts: 10,935
    Torval said:


    https://www.cnet.com/news/samsung-asks-all-galaxy-note-7-owners-new-and-replacement-to-shut-down-phones/

    Hmm, now I have to figure out what the options Verizon will offer and what my wife wants to do. I'm thinking just a refund and then purchase whatever else is available. Not a lot of options. The other Android phones are step down, but not much cheaper. I don't think she'll like the iPhone. She's married to the stylus now.
    I highly doubt the HTC 10 is a step down from a Note 7. But yes, i agree there are very few phones right now (same price range/feature) that are up there with those.
    I would go with Google's new Pixel phone. Getting the updates 2-6 months before everyone else is awesome lol
  • Leon1eLeon1e Member UncommonPosts: 791
    edited October 2016
    Funny. My iPhone 7 runs solidly. What Samsung did is probably pretty obvious. As most Android manufacturers - they needed quantities to beat Apple on launch day and I guess they've bought batteries from questionable manufacturers to meet demand. Cheaper batteries - higher risk of explosion. There was probably transportation error in some of them ... a damaged Li-Ion battery is a ticking time bomb. The second it pierces through its cover layer and reacts with oxygen, that's when you have a bomb in your hand. 

    This is why quality matters bois. 

    It must be a logistics issue, since the company believed that replacing the faulty batch is a solution. Plus there are million of devices out there that actually work. If it was poor USB Type-C implementation all of them would catch fire.
  • maskedweaselmaskedweasel Member LegendaryPosts: 12,197
    Nanfoodle said:
    This could happen to any tech using high capacity batteries. We are demanding higher and higher capacity in smaller and smaller spaces. Not shocked this has happened. Could happen to any company, even Apple. One small design flaw and its one hot pocket.  
    Yes, Apple phones are exploding too, and generally the amount of phones that actually do explode any given year are relatively low but it happens across many manufacturers.

    But samsung has had several device missteps, ranging from their older S6 devices, through to their 360 degree cameras and these new phones.   Nothing so dangerous that they've required recalls, but bad enough that you aren't getting what you paid for.




  • 13lake13lake Member UncommonPosts: 719
    edited October 2016
    Considering you're limited to verizon, best options would be either LG V20, Motorola Moto Z Force, or S7 Edge

    Or keep using it :) https://www.youtube.com/watch?v=_Cd2WIxKRDk , this guy says it's perfectly safe to keep using the phone as long as u don't place it near yourself or anything flammable while it's charging, and if u take a fire extinguisher with you to bed :)
    Post edited by 13lake on
  • HulluckHulluck Member UncommonPosts: 839
    well it looks like Samsung did it.  Note 7 Is no longer. I think it is a good move on their part.  Clearly something was flawed.  Sort of sucks because i still want a phablet. The 7 had a good low light camera supposedly. I wonder if we will ever really know the exact cause at this point.  
  • NanfoodleNanfoodle Member LegendaryPosts: 10,935
    @Hulluck Bad phase inverter and not to mention the plasma conduits needed cleaning. 
  • donger56donger56 Member RarePosts: 443
    donger56 said:
    Lithium ion batteries are garbage. This is why those stupid hoverboards kept burning up and why they kept setting electric cars on fire for years before they got the cooling system right. The technology is outdated and not able to keep putting out the power required for these new devices. They can't put a cooling system in a phone because it would make it heavy and bulky. We keep using this crap because it is cheap, but eventually battery technology will have to change drastically. Other options do exist so maybe all these fires will push forward new investment in better safer batteries sooner. 
    Okay Mr. Goodenough Jr.; what's the newer, better alternative with a similar energy density that will allow something like a smartphone to realistically function? 

    I just can't wait to see your answer to this...
    Well Dual carbon batteries are one option currently being developed by Power Japan Plus. 

    https://en.wikipedia.org/wiki/Dual_carbon_battery
  • Octagon7711Octagon7711 Member LegendaryPosts: 9,004
    Nanfoodle said:
    @Hulluck Bad phase inverter and not to mention the plasma conduits needed cleaning. 

    I'm doin' the best I can, Captain! It canna go any faster...

    "We all do the best we can based on life experience, point of view, and our ability to believe in ourselves." - Naropa      "We don't see things as they are, we see them as we are."  SR Covey

  • johnismejohnisme Member UncommonPosts: 110
    If anyone actually read the real reason the batteries were catching on fire was they were pressed too much which caused the contacts to perforate the case causing shorts when they heated up.
  • bcbullybcbully Member EpicPosts: 11,843
    klash2def said:
    i have a Galaxy S7 Edge, no problems for 6 months but maybe i'm lucky. Sucks people are having issues, Im sure a major company like Samsung is working hard to fix their product.
    Nope discontinued...
  • RidelynnRidelynn Member EpicPosts: 7,383
    johnisme said:
    If anyone actually read the real reason the batteries were catching on fire was they were pressed too much which caused the contacts to perforate the case causing shorts when they heated up.
    That's just what they ~want~ you to think.
  • QuizzicalQuizzical Member LegendaryPosts: 25,524
    Ridelynn said:
    johnisme said:
    If anyone actually read the real reason the batteries were catching on fire was they were pressed too much which caused the contacts to perforate the case causing shorts when they heated up.
    That's just what they ~want~ you to think.
    If pushing on a smartphone causes it to quite literally catch on fire, that's quite the defect, don't you think?
  • maskedweaselmaskedweasel Member LegendaryPosts: 12,197
    Quizzical said:
    Ridelynn said:
    johnisme said:
    If anyone actually read the real reason the batteries were catching on fire was they were pressed too much which caused the contacts to perforate the case causing shorts when they heated up.
    That's just what they ~want~ you to think.
    If pushing on a smartphone causes it to quite literally catch on fire, that's quite the defect, don't you think?
    depends on where you push on it... they add new features to phones all the time. Self destructs might be the hot (no pun intended) new feature of 2017. 



  • rojoArcueidrojoArcueid Member EpicPosts: 10,722
    edited October 2016
    Just want to drop this one here. I guess it sucks to be Samsung right now...

    https://www.washingtonpost.com/news/morning-mix/wp/2016/09/29/first-it-was-samsung-phones-now-its-exploding-samsung-washing-machines/

    i don't think i would ever want to try Samsung Gear VR.....




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