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My son's PC problem with the monitor
Intel Core i5 6500 3.2 ghz
case aerocool 500
Gigabyte GA-B250M-DS3H
GeForce® GTX 1060 WINDFORCE OC 3G gigabyteRAM 8GB Corsair Vengeance DDR4
Hyper TX3i Cooler Master
SeaSonic S12II 520 Bronze 520W
WD WD10EZEX Blu Hard Disk Desktop 1 TB
Windows 10Monitor ASUS VS228DE 21.5" Widescreen 16:9
What could be causing this problem with the monitor?
The monitor was working fine on another computer.
Comments
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
Did you try swapping out different video cables in the house?
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
Also saying no vga is sort of odd because that would be like a default setting.So i would do ask it asks and hookup to a VGA signal,then change it after you get it working.
Never forget 3 mile Island and never trust a government official or company spokesman.
He is likely using vga setting with his old monitor in shop.Easiest way is to bring it back to him and either tell him to get it working with a REAL monitor lol,or yours.
Never forget 3 mile Island and never trust a government official or company spokesman.
Ok make sure you are using the same cable and monitor from a working computer.
Turn the monitor on first and plug hdmi into the motherboard.
turn on the computer
if that does not work then
plug the monitor into the GPU
turn monitor off while plugged into GPU and back on
if that does not work then
turn off the computer and turn it back on while plugged into the GPU
More then likely he has disabled the HDMI port in the bios.
The guy is using that oldschool monitor hookup which shouldn't even work once you plug the video card into the motherboard.
Somehow he made it work even though the video card is plugged in and well that shouldn't happen.
He has changed something in the bios that he shouldn't have messed with which is why the video card doesn't work and instead the only thing that does work is that oldschool monitor hookup on the motherboard.
You might be able to remove the video card and get it working but probably not because it is clear he did something that caused this problem.
Crazkanuk
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Azarelos - 90 Hunter - Emerald
Durnzig - 90 Paladin - Emerald
Demonicron - 90 Death Knight - Emerald Dream - US
Tankinpain - 90 Monk - Azjol-Nerub - US
Brindell - 90 Warrior - Emerald Dream - US
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http://www.tomshardware.com/answers/id-1858806/display-video-card-onboard-works.html
After doing this you will have to boot from the onboard GPU, change the bios to use the PCIE for graphics and then move your monitor cable to the graphics card port.
And Gdemami what is with the lol? Don't you have something better to do? This is obviously over your head.
If it's just a problem with the BIOS being set to output from the built-in CPU graphics output the second monitor plug should work but not the first one.
It's usually a very simple fix in the BIOS (which you usually access by holding the delete key while the computer is first turned on) to give priority (or better yet, exclusivity) to the PCIE video card.
“Microtransactions? In a single player role-playing game? Are you nuts?”
― CD PROJEKT RED
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
The only reason I would say it isn't BIOS is that the monitor is saying No VGA Signal, meaning that the monitor is expecting VGA. Most monitors have the ability to be set to Auto-Detect the signal or be set explicitly. So if it's saying No VGA Signal, literally, then I'd tend to lean more towards the monitor being explicitly set to VGA, opposed to the BIOS solution. I'd check the monitor settings before taking it back.
Crazkanuk
----------------
Azarelos - 90 Hunter - Emerald
Durnzig - 90 Paladin - Emerald
Demonicron - 90 Death Knight - Emerald Dream - US
Tankinpain - 90 Monk - Azjol-Nerub - US
Brindell - 90 Warrior - Emerald Dream - US
----------------
I read this "Tried 4 monitors in the house used the HDMI , the DVI and both slots don't work." and assumed this was her moving around the monitor. She did note that the monitor was working fine on another computer, though. So maybe it's the monitor? The question would be "Did they connect the monitor to HDMI or DVI on these other computers, or were they VGA?" If they connected it and it worked find on VGA, then it could still be the monitor is set to VGA. The whole No VGA Signal is what bugs me most because if it's explicit enough to ask for VGA then you'd assume that it would be smart enough to know if it was looking for HDMI or DVI, too. So why the explicit VGA message? THAT is a monitor issue. NOW! I've seen my fair share of poorly worded errors on TVs, but I'd still check it. If it was set to autodetect then I'm assuming it would just continue to cycle through each port until it found one it liked and would settle on. That is unless it's set up to default to VGA and throws that message until it detects an EDID. Again, not out of the realm of possibility, but I'd still set the monitor to HDMI or DVI explicitly and try that first.
I'd do that before going to the BIOS. Oh and I wouldn't recommend resetting the BIOS as recommended above only because there could be other settings that you'll lose and just create more work, and it's no guarantee that it will resolve the issue.
Crazkanuk
----------------
Azarelos - 90 Hunter - Emerald
Durnzig - 90 Paladin - Emerald
Demonicron - 90 Death Knight - Emerald Dream - US
Tankinpain - 90 Monk - Azjol-Nerub - US
Brindell - 90 Warrior - Emerald Dream - US
----------------
You always start with the simplest problems first when troubleshooting and the most likely thing is that she tried the video card slots and that for some reason the BIOS is not set to detect and autoselect and is probably using the built-in CPU output exclusively.
I'm still betting this is the cause. Something the tech she took it to should have checked before anything else. I would have.
The no VGA message is just the standard monitor message when it's not attached to anything providing a video signal. You can have it totally disconnected from any source and you'd see the same message.
“Microtransactions? In a single player role-playing game? Are you nuts?”
― CD PROJEKT RED
Receiving the No VGA displayed on the monitor suggests that the monitor is working but looking only at the VGA port for a signal. The ASUS website https://www.asus.com/Monitors/VS228DE/ says the monitor only has a single VGA D-Sub connection. This is NOT good for a new monitor purchased in the last couple of weeks.
The graphics card GeForce® GTX 1060 WINDFORCE OC 3G lists as having one each of a DisplayPort 1.43, HDMI 2.0b, Dual Link-DVI (called DVI - D). Look at this article for the differences in ports.
My suggestion is return that Monitor and get one with at least two of those ports in the last paragraph. I highly recommend getting one with a DisplayPort and either of the the other two. HDMI and DVI ports are still perfectly good though.
If you get a new monitor with a DVI port it does not need to be Dual Link DVI but it does need to be either DVI-D or DVI-I.
If you're in Italy then what you have available probably won't be what's available in the U.S. This is the only 21" ASUS monitor listed on Amazon with HDMI: https://www.amazon.it/Asus-VK228H-Monitor-21-5-Screen/dp/B0084FNA5A/ref=sr_1_1?s=pc&ie=UTF8&qid=1487786287&sr=1-1 for 157 Euro. This page lists the specifications for this monitor: https://www.asus.com/us/Monitors/VK228H/specifications/
If you have other possible sites to buy from list them here and someone may help you make a better choice.
TDLR. Along with the no video signal the new monitor only has a VGA port. In my opinion this is not good. Return it and get a monitor that has at least one of the following ports; DisplayPort, HDMI, and/or DVI-D (or-I). Let us know what online stores you have available to you in Italy so a recommendation can be made. Amazon Italy only lists one monitor in 21" form factor with a DVI port on it for 157 Euro.
“Microtransactions? In a single player role-playing game? Are you nuts?”
― CD PROJEKT RED
You need an active converter the type that has a power supply and what I have and what the guy in the shop has is not that type of converter for the HDMI slot on the card to connect to the monitor.
At this point probably easier to just buy a HDMI monitor.
http://www.tomshardware.co.uk/answers/id-3163326/problem-gtx-1060-hdmi-vga-converter.html
http://www.tomshardware.co.uk/answers/id-3203351/gtx-1060-problem-vga-monitor.html
These two posts discuss it.
The shop chap's computer monitor has every type of input from hdmi to older so the card works with his but not any monitor in my home . He has been trying since we left it at the shop at 10 am this morning.
This wont work
The monitor displays the message identifying itself then says the no signal message plus it works on other computers @Grunty
He is still trying anyway I will check back tomorrow with the results. Thank you all for seriously trying to help me.