That the spouse of one of the top execs feels comfortable enough to poke fun at players complaining about the game's performance in the one PvP zone, in her hubbie's live stream, you know that she got that level of comfort while talking to her husband and other developers privately and she's reflecting the casual contempt they feel for at least that portion of their player base.
Like I said above, I don't find their casual contempt surprising in the least. It's actually what I expect is the attitude of most developers toward their players. For live service games especially, it's very much an "us v. them" bunker mentality mindset. The fact that the rubes also spend large amounts of money idiotically in their cash shop I'm sure also contributes to the low opinion of their players.
Only the most naive players believe their PR, which is exactly the opposite of this, when they express love for their players and always try to emphasize how much they listen to them.
It is a tempest in a teapot but also a rare unfiltered glimpse of how they really feel about their players.
You know I actually don't agree. What looks to have happened is a disgruntled player attempted to hijack their live feed discussion that had not one thing to do with PVP and the lag issues therein, and was simply being a trolling little dickweed. Terri simply treated him accordingly.
I would agree, except that she chose to hop on the feed. She is not contractually obligated to make an appearance. The feed itself isn't even a contractual obligation that we know about.
The old saying applies to what she did: keep your mouth shut and be thought a fool, or open your mouth and remove all doubt.
I hope it felt good to say it, because she only made her husband's company's jobs harder.
That the spouse of one of the top execs feels comfortable enough to poke fun at players complaining about the game's performance in the one PvP zone, in her hubbie's live stream, you know that she got that level of comfort while talking to her husband and other developers privately and she's reflecting the casual contempt they feel for at least that portion of their player base.
Like I said above, I don't find their casual contempt surprising in the least. It's actually what I expect is the attitude of most developers toward their players. For live service games especially, it's very much an "us v. them" bunker mentality mindset. The fact that the rubes also spend large amounts of money idiotically in their cash shop I'm sure also contributes to the low opinion of their players.
Only the most naive players believe their PR, which is exactly the opposite of this, when they express love for their players and always try to emphasize how much they listen to them.
It is a tempest in a teapot but also a rare unfiltered glimpse of how they really feel about their players.
You know I actually don't agree. What looks to have happened is a disgruntled player attempted to hijack their live feed discussion that had not one thing to do with PVP and the lag issues therein, and was simply being a trolling little dickweed. Terri simply treated him accordingly.
It seems that when you are a politician or the member of a corporation you are expected to behave with dignity and respect to everyone on the planet. Everyone else just behave as you will.
That the spouse of one of the top execs feels comfortable enough to poke fun at players complaining about the game's performance in the one PvP zone, in her hubbie's live stream, you know that she got that level of comfort while talking to her husband and other developers privately and she's reflecting the casual contempt they feel for at least that portion of their player base.
Like I said above, I don't find their casual contempt surprising in the least. It's actually what I expect is the attitude of most developers toward their players. For live service games especially, it's very much an "us v. them" bunker mentality mindset. The fact that the rubes also spend large amounts of money idiotically in their cash shop I'm sure also contributes to the low opinion of their players.
Only the most naive players believe their PR, which is exactly the opposite of this, when they express love for their players and always try to emphasize how much they listen to them.
It is a tempest in a teapot but also a rare unfiltered glimpse of how they really feel about their players.
You know I actually don't agree. What looks to have happened is a disgruntled player attempted to hijack their live feed discussion that had not one thing to do with PVP and the lag issues therein, and was simply being a trolling little dickweed. Terri simply treated him accordingly.
aka the trolling worked.
How exactly? Oh sure we got Matt Firor out pissing himself publicity and promising game improvements. However, how many times have we seen and heard the same placating bullshit since ESO's inception? Do you really expect me to believe that after damned near a decade of inattention that one little social media faux pas is going to finally knock this house of cards wide open? Christ man, get over yourself. If the PVP lag had a simple or even possible solution it would have been addressed far before now. Your little "Wah wah wah Gate" is nothing more than a further attempt at player anger turned into self righteous, self delusion that there must be a quick and simple solution to a continuous eight year, if not eternal, problem. All I can say to those effected, is grow the hell up.
the point of trolling is to get a reaction. In this case the pvp whiner troll managed to get a reaction out of matts wife who is not likely as used to players as zos employees and thus not as well guarded.
this led to basically a promise ( most likely an empty promise) from zos.
how can you say the trolling didnt work? I didnt say it would amount to anything. We all know it wont. They are just biding time. In a few days no one other than a few hardcore eso forum posters will even remember it.
One of the things this highlights for me from what posters here and elsewhere have said is that professionalism used to be an internal code of conduct. Now it seems to be being decided by social media what being unprofessional is and funnily enough it is anything they object to. But that's where we are now, everything is grist for the satanic mills of outrage.
Quizzical said: The whole thing is a tempest in a teapot.
It is and it isn't.
That the spouse of one of the top execs feels comfortable enough to poke fun at players complaining about the game's performance in the one PvP zone, in her hubbie's live stream, you know that she got that level of comfort while talking to her husband and other developers privately and she's reflecting the casual contempt they feel for at least that portion of their player base.
Like I said above, I don't find their casual contempt surprising in the least. It's actually what I expect is the attitude of most developers toward their players. For live service games especially, it's very much an "us v. them" bunker mentality mindset. The fact that the rubes also spend large amounts of money idiotically in their cash shop I'm sure also contributes to the low opinion of their players.
Only the most naive players believe their PR, which is exactly the opposite of this, when they express love for their players and always try to emphasize how much they listen to them.
It is a tempest in a teapot but also a rare unfiltered glimpse of how they really feel about their players.
There's a big difference between having contempt for a small fraction of your playerbase who constantly whines about stupid things and having contempt for all of your players. For comparison, I'd expect that most people who work in any sort of tech support will privately ridicule some people who ask the most idiotic questions, even though they realize that most of their users aren't in that small fraction of idiots.
Quizzical said: The whole thing is a tempest in a teapot.
It is and it isn't.
That the spouse of one of the top execs feels comfortable enough to poke fun at players complaining about the game's performance in the one PvP zone, in her hubbie's live stream, you know that she got that level of comfort while talking to her husband and other developers privately and she's reflecting the casual contempt they feel for at least that portion of their player base.
Like I said above, I don't find their casual contempt surprising in the least. It's actually what I expect is the attitude of most developers toward their players. For live service games especially, it's very much an "us v. them" bunker mentality mindset. The fact that the rubes also spend large amounts of money idiotically in their cash shop I'm sure also contributes to the low opinion of their players.
Only the most naive players believe their PR, which is exactly the opposite of this, when they express love for their players and always try to emphasize how much they listen to them.
It is a tempest in a teapot but also a rare unfiltered glimpse of how they really feel about their players.
There's a big difference between having contempt for a small fraction of your playerbase who constantly whines about stupid things and having contempt for all of your players. For comparison, I'd expect that most people who work in any sort of tech support will privately ridicule some people who ask the most idiotic questions, even though they realize that most of their users aren't in that small fraction of idiots.
Regardless, you never let your contempt slip. This lady isn't even part of the team, it seems. Even less reason for her to hold such contempt.
Unforced error. Mixing business and personal life is a tricky thing.
Folks need to start viewing social media for what it really is: you, holding a bullhorn and standing in front of a crowd of indeterminate size and composition. If that makes folks uncomfortable, they can always opt *not* to post public videos, comments, etc..
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
unfortunately because of the nature of these games and people thin skins its impossible not to insult some customers with every move they make.
every change, or lack of change is an insult to someone. You get a situation where someone is always angry regardless of how hard they are working and this leads to burnout and dissociation.
ive also found that hardcore pvpers and raiders tend to dogg developers in their efforts to turn development their way and it often works but also often leads to animosity. This is also why an indirect pvp model that replaces both raiding and pvp is important. Most of these people will move on.
not that im a huge fan of zos's methods but I have heard many times from them "if you dont like it go play another game" . Cant really get more honest than that. I guess its normal to stick around a mmo a little longer than you should given your time and friends but sometimes if its so bad you just need to stop playing.
The fact that this was said by someone not affiliated with the game, and yet the players are turning into a bunch of crybabies about it.. really proves their point that the players are a bunch of crybabies, and every single bit of scorn and contempt is in fact well founded.
But this just reinforces to me, that if I ever did opt to make a game, that I would not engage in the public in any way, and I would warn my team and staff to not engage either, and just have PR take care of things.
Sometimes you just gotta have that wall up, it's the best for everyone.
Egotism is the anesthetic that dullens the pain of stupidity, this is why when I try to beat my head against the stupidity of other people, I only hurt myself.
The fact that this was said by someone not affiliated with the game, and yet the players are turning into a bunch of crybabies about it.. really proves their point that the players are a bunch of crybabies, and every single bit of scorn and contempt is in fact well founded.
But this just reinforces to me, that if I ever did opt to make a game, that I would not engage in the public in any way, and I would warn my team and staff to not engage either, and just have PR take care of things.
Sometimes you just gotta have that wall up, it's the best for everyone.
If you can't refrain from insulting a consumer base your company depends on in such a public way, then yes, you definitely should let PR handle all public communications.
However, the mistake is assuming that always means there's a problem with the customers instead of one's own employees or temperament. It is not hard to *refrain* from insulting your husband's player base on a very public stream you know is populated by said player base. That's not very hard for well-adjusted people to do.
i watched a bit of the stream for context. It was a nothingburger. Its all perception now though through the lens of the victim so you dont have to do much, if anything, to generate some outrage.
unfortunately because of the nature of these games and people thin skins its impossible not to insult some customers with every move they make.
every change, or lack of change is an insult to someone. You get a situation where someone is always angry regardless of how hard they are working and this leads to burnout and dissociation.
ive also found that hardcore pvpers and raiders tend to dogg developers in their efforts to turn development their way and it often works but also often leads to animosity. This is also why an indirect pvp model that replaces both raiding and pvp is important. Most of these people will move on.
not that im a huge fan of zos's methods but I have heard many times from them "if you dont like it go play another game" . Cant really get more honest than that. I guess its normal to stick around a mmo a little longer than you should given your time and friends but sometimes if its so bad you just need to stop playing.
I don't know what the answer is, but it is like people can't play a friendly game of Chess.
unfortunately because of the nature of these games and people thin skins its impossible not to insult some customers with every move they make.
every change, or lack of change is an insult to someone. You get a situation where someone is always angry regardless of how hard they are working and this leads to burnout and dissociation.
ive also found that hardcore pvpers and raiders tend to dogg developers in their efforts to turn development their way and it often works but also often leads to animosity. This is also why an indirect pvp model that replaces both raiding and pvp is important. Most of these people will move on.
not that im a huge fan of zos's methods but I have heard many times from them "if you dont like it go play another game" . Cant really get more honest than that. I guess its normal to stick around a mmo a little longer than you should given your time and friends but sometimes if its so bad you just need to stop playing.
I don't know what the answer is, but it is like people can't play a friendly game of Chess.
actually many people can play nice and ive met a lot of good people over the years, but a few bad apples do spoil the cart. My theory is that a disproportionate number of these bad apples end up in hardcore raiding and pvp circles which basically form gangs with the guild system, and then lobying/trolling developers for content and changes, scoping test servers for advantages, making mods and keeping them to themselves etc.
Not the same as making suggestions or comments on the forums, more like follow you where ever you go type stuff. Such as Richs wife even needing to respond to pvpers. What the fuck does she know about it really?
this is why I support concepts like indirect pvp and npc guilds in a casual pve game. These concepts are not exactly warming to uberpowerguild#32 because it takes away their gang power.
I'm not defending her in anyway, but if anyone's got really offended by that then ESO is not really your main issue in life.
If we are just burning her because now we have an excuse then let me bring my corn to pop over the flames.
Constantine, The Console Poster
"One of the most difficult tasks men can perform, however much others may despise it, is the invention of good games and it cannot be done by men out of touch with their instinctive selves." - Carl Jung
Not an eso player but dang man, you can tell she is being sarcastic. With the shit talking in pvp, if this is what breaks you than time for a genre change lol. Seriously though, she said she doesn't care because she knows there's a fix coming, it was like a stfu and move on type of thing.
Comments
The old saying applies to what she did: keep your mouth shut and be thought a fool, or open your mouth and remove all doubt.
I hope it felt good to say it, because she only made her husband's company's jobs harder.
The reason acting professional is important is because it works.
How exactly? Oh sure we got Matt Firor out pissing himself publicity and promising game improvements. However, how many times have we seen and heard the same placating bullshit since ESO's inception? Do you really expect me to believe that after damned near a decade of inattention that one little social media faux pas is going to finally knock this house of cards wide open? Christ man, get over yourself. If the PVP lag had a simple or even possible solution it would have been addressed far before now. Your little "Wah wah wah Gate" is nothing more than a further attempt at player anger turned into self righteous, self delusion that there must be a quick and simple solution to a continuous eight year, if not eternal, problem. All I can say to those effected, is grow the hell up.
this led to basically a promise ( most likely an empty promise) from zos.
how can you say the trolling didnt work? I didnt say it would amount to anything. We all know it wont. They are just biding time. In a few days no one other than a few hardcore eso forum posters will even remember it.
Sure glad I’m not into retail
"Be water my friend" - Bruce Lee
Philosophy of MMO Game Design
Unforced error. Mixing business and personal life is a tricky thing.
Folks need to start viewing social media for what it really is: you, holding a bullhorn and standing in front of a crowd of indeterminate size and composition. If that makes folks uncomfortable, they can always opt *not* to post public videos, comments, etc..
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
every change, or lack of change is an insult to someone. You get a situation where someone is always angry regardless of how hard they are working and this leads to burnout and dissociation.
ive also found that hardcore pvpers and raiders tend to dogg developers in their efforts to turn development their way and it often works but also often leads to animosity. This is also why an indirect pvp model that replaces both raiding and pvp is important. Most of these people will move on.
not that im a huge fan of zos's methods but I have heard many times from them "if you dont like it go play another game" . Cant really get more honest than that. I guess its normal to stick around a mmo a little longer than you should given your time and friends but sometimes if its so bad you just need to stop playing.
But this just reinforces to me, that if I ever did opt to make a game, that I would not engage in the public in any way, and I would warn my team and staff to not engage either, and just have PR take care of things.
Sometimes you just gotta have that wall up, it's the best for everyone.
However, the mistake is assuming that always means there's a problem with the customers instead of one's own employees or temperament. It is not hard to *refrain* from insulting your husband's player base on a very public stream you know is populated by said player base. That's not very hard for well-adjusted people to do.
"Be water my friend" - Bruce Lee
Not the same as making suggestions or comments on the forums, more like follow you where ever you go type stuff. Such as Richs wife even needing to respond to pvpers. What the fuck does she know about it really?
this is why I support concepts like indirect pvp and npc guilds in a casual pve game. These concepts are not exactly warming to uberpowerguild#32 because it takes away their gang power.
If we are just burning her because now we have an excuse then let me bring my corn to pop over the flames.
Good ole Monty Python
"Be water my friend" - Bruce Lee