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MMORPG.com Moderation
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"MMOs, for people that like think chatting is like a skill or something, rotflol"
http://purepwnage.com
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"Far away across the field, the tolling of the iron bell, calls the faithful to their knees. To hear the softly spoken magic spell" Pink Floyd-Dark Side of the Moon
Your argument is like a two legged dog with an eating disorder...weak and unbalanced.
actually i too am suprised i aint got a warning maybe cause most of my posts were with old rules. these new roles though are just two strict and if mods have different opinions it just makes it even more ridiclous and confusing.
take what you can but not what isn't yours. "fight to the end and never give your enemy the satisfaction of victory"
To be honest I do not have much faith left in the moderation of this site.
I refrain from posting much anymore because it seems it does not matter if you brake the rules but more if you break the rules according to the interpretation of the rules according to a specific mod.
To top it of some forums or games seems to have a warmer spot in the moderators heart then others and that means the enforcing of the rules are highly erratic.
The news coverage though has consistently increased in quality wich is why I still come here.
The forums are hurting in my honest opionion, it is quickly becoming a place were the only allowed posting is to blow purple smoke up the pooper of each other.
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Originally posted by Jerek_
I wonder if you honestly even believe what you type, or if you live in a made up world of facts.
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Boys and Girls,
Come out to play,
On a busy motor way.
I know many prominent posters that are simply not around anymore. Many , actually almost all of them ...
Only prominent posters i still recognise are but the most "moderate" ones
Result of ban policy - surely
What is mmorpg.com trying to acomplish ?
Shooting itself in the leg? Banning all regular posters that have "oppinion" ? Making this site a warm pink limonade?
In my eyes this is the start of slow fall of this forum ...
I did not realise this was here, until I was posting some questions to the mods in a thread here that just up and disappeared...no record of it existing on mine or another posters log....amazing. I looked at every line from the bottom up actualy and I ran across this sticky.
I was hoping for some answers on the following questions which I feel would help enlighten the forum members here...
1) Are there mods that are assigned to certain sections of the forum or are the mods just grazers?
2) Do mods have the power to issue a warning/ban on the spot or do they talk with anyone first?
3) Do the mods that ban someone ever respond back to e-mails sent to community@mmorpg.com by the person?
4) Do mods take into consideration the persons previous history before warning/banning?
5) Will a person with 2 years of posts get the benefit of the doubt in a complaint from someone who has posted for 1 month?
6) If a person begins to report whenever they see a potential violation will that person be warned or get banned for complying with the regulations?
7) Do mods have to justify their actions to anyone?
I have been here almost two years and I love(d) posting in OT and Guild Wars, hell I was part of the posting crew that got the first and only sticky in the GW because we are all helpful there. I got my first warning for a simple joke and then I got a ban the very next day. Both came with generic reasons that have no actual meaning and I sent in e-mails question which I got no reply to. I have always had respect for the mods and still do to an extent. I just hope some current or former mods are willing to respond to my questions here.
"It is easier to be cruel than wise. The road to wisdom is long and difficult... so most people just turn out to be assholes" Feng (Christopher Walken)
I have to 100% agree.
Three strike rule, in my opinion, is a horrible idea to enforce rules here. Your first warning is actually a 24 hour ban. Your second ban is a 7 day warning and your third warning is a Perma Ban.
That, couple with the fact, that each and every Moderator has his/her own ideas of what constitutes a ban or a slap on the wrist, is a recipe for disaster and it really tells me that the MODs main objective now is to fulfill a ban quota rather than moderating the forums and issuing warnings for those who deserve it. A 24 hour ban is not a warning to me...espcially when 2nd one down the line is a perma ban.
When you add strict rules like this (and they are ridicolousy strict) then you are going to have to add silly little clauses to it. When will a first warning be set back to 0? One month? Three months? Six months? Never? What about those who have posted legitimate posts for years and then someone rubbed them the wrong way one day? I guess he's screwed now huh? 2 strikes left, my friend, despite all the other meaningful posts you have contributed here. Even the RoC was changed this week.
Do you really think the following statement equally matches the severity of the 3 strike policy?
Accidental violation of minor rules will not result in strict penalties
i wish that was the case dude, i got a 1 day ban for susposably hijacking a thread when in fact i was asking for a moderators response which i come to find out there is a link on the emails for that. this site is very strict, a bit too strict, not to mention i recieved a warning prior to that regarding NDA issues, when in fact i was never in a NDA for a game, i was merely expressing my opinion on the current information on the net. Once again assumptions are the mother of all ****ups.
just wish some of these site managers would have their moderators leash pulled back more as they are truly making this site a bit uncomfortable and like a quasi borderline gulag when it comes to topics you raise, or inadvertently ask for help in a different manner accidently. I am upset because it was unnecessary and uncalled for consider my "ignorance" which im sure has happened to one of us at 1 time or another.
So prepare to walk on egg shells my friends.
A 3 strike and your out policy certainly constitute as a strict penalty to me considering written warnings no longer exist anymore.
Whilst, I will respect the new changes here, it does not mean I agree with it or even like it. Matter of fact, I firmly believe it's a bad amendment to a perfectly fine rule.
The ol' saying "If it isn't broke, don't fix it" rings oh so true now.
EDIT: Please remember that I do respect the staff when I say this. I stated what I stated because I deeply care about this site (obviously....Ive been here for awhile). I don't want to see people banned permanetly because there's a need to revise something that has been working perfectly for years. I just don't see any good whatsoever coming from this. Im sorry. I just dont.
Now that I'm back from my week long ban for telling someone "you're acting very childishly and if you aren't just trolling then I'm sorry that you got dropped on your head as a child" I would like to repost an email that I sent to support@mmorpg.com , an email that was replied to extremely rudely, which recieved a curt response from myself, which again was replied to by support@mmorpg.com in a very rude way, and it actually seemed as though the person writing the emails to me did not even read my message, note: I also sent one to community@mmorpg.com , though the support@mmorpg.com replier was extremely unprofessional and rude, he did tell me to send it on to community, rather than support, a reminder that I needed, as it has been awhile since i've been banned for something completely stupid.
All I ask for is that the moderators use more discretion, instead of blindly throwing out bans in an attempt to arbitrarily enforce a rule when they feel like it. I understand that the mods can't be expected to see every post and every flame, but to ban someone in a thread sorrounded by flames that go far above and beyond what I myself was banned for, shows a lack of discretion, thought, and even possibly a conflict of interest from the moderators.
Your argument is like a two legged dog with an eating disorder...weak and unbalanced.
I should add...it seems that my ban was once again lifted early after I sent that message to community@mmorpg.com although last time I did recieve a reseponse email. In the PM sent to me by the website it said my ban was until the 11th of this month, today is the 10th, so I can only assume that my ban was lifted early upon further investigation.
Your argument is like a two legged dog with an eating disorder...weak and unbalanced.
drean i feel ya pain bro. i remember one time i remember deserving a time out. but this time like you, i feel that anyone in their right mind would of felt that my 1 day ban was out of hand. this was due to my main account i was talking about fury and how i didnt like the PVP being 24/7 its no secret what the game is all about. i get a warning about violating NDA lol. mind you i was never in the NDA or played the game. i was merely forming an opinion on what i like and what i dont like about PVP. needless to say i was baffled.
so i go to respond via post not realizing that you had to respond to them via the link. so my post gets deleted im wondering why, and i write a semi lengthy post regarding my need to comminicate to them, asking them what are the specific rules if any regarding posting. what happens? i get a 1 day ban that im hi-jacking the post lol. needless to say i went ape-sh**. i wrote to them about this being overkill, and completely unnecessary. no response still.
i like this site, but the moderators lack some professionalism to say the least. Not all of the moderators are bad, but there is quite a few that I feel do not deserve such a position in this site. the ones i have dealt with are abrupt, rude, unprofessional, and lack absolute etiquette, and manners not to mention the fact that using community@mmorg.com is almost pointless given i have yet to have any response back from the Mods.
I have been raised, if you do the crime you pay the time, im man enough to take my punishment. but, i also feel the punishment should fit the crime. if a person asks openly about the rules, then as a moderator it is your obligation to assist or help "educate" that poster in what he or she is ignorant on and wishes to be informed on. i feel i shouldnt be banned for asking for information.
Although MMORg.com is a wonderful site, the higher-ups must open their eyes to the fact that as fast as they sprung to popularity, they can lose it just as fast. we have made them who they are, and as such they need to realize there is a certain level of interaction you must maintain with your community to keep them in the "comfort zone" .
Im not truly stressing this issue all that much, it is my first time in which this issue has happened to me, but i can garuantee id pack my bags and go to another site if this type of situation happens to me again. though im sure certain identities couldn't careless until their site "statistics" plummet and lose their community. i think it is all in how you present yourself, i only wish certain moderators would pick up the idea of realizing that being polite, informative, professional goes along way to showing the community where they stand.
You would also think that the mod who goes through reading all the other OT posts would take the time to read these at least. You think if I report myself that they would actually take the time to read the post and its context, or would they just perma-ban me?
"It is easier to be cruel than wise. The road to wisdom is long and difficult... so most people just turn out to be assholes" Feng (Christopher Walken)
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"MMOs, for people that like think chatting is like a skill or something, rotflol"
http://purepwnage.com
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"Far away across the field, the tolling of the iron bell, calls the faithful to their knees. To hear the softly spoken magic spell" Pink Floyd-Dark Side of the Moon
Because of the Privacy Policy in the RoC, we (moderators) cannot confirm or deny anything in regards to a specific users warning/ban. So because of that demanding support and discussing specific bans/warnings in public is futile.
Report tool use from the RoC:
Believe it or not but the whole moderation-process is not "out to get you" or any specific user.
This section from the RoC:
Is there something unclear about this? (Not being sarcastic, honest question).Because of the Privacy Policy in the RoC, we (moderators) cannot confirm or deny anything in regards to a specific users warning/ban. So because of that demanding support and discussing specific bans/warnings in public is futile.
Report tool use from the RoC:
Believe it or not but the whole moderation-process is not "out to get you" or any specific user.
This section from the RoC:
Is there something unclear about this? (Not being sarcastic, honest question). First of all, there is always room for Jello...Secondly, Razorback you cheaky monkey...did you report me
Thirdly, thank you for putting more thought into your post that I have received from all other moderator contacts so far (not being sacastic).
Fourthly, the entire point of that post was to draw attention the the posts above it where I asked general questions about moderation which do not seem to fall under the umbrella of the highlighted section. I am not asking for answers to my specific case, I am talking about actions against/for the community as a whole. I figured the actions taken against me were to fill a quota or a mod having a bad day, I know stuff happens, so I am over it (except for wanting answers to my questions, see below). I don't have the gual to think I am special enough for a mod to have a vendetta against me, that is Draenor's niche.
Fifthly, if you can take a little bit more time and scroll up serveral posts there are like 6 questions that would help clear some things up for people which as you see others are guessing at. Thank you for taking the time to answer these.
And finally, your responses to ideas expressed in the post you responded to are completely clear and I understand what you said, unfortunately that wasn't what I was looking for.
Once again, thanks for your time and effort in creating a fair and helpful enviroment.
"It is easier to be cruel than wise. The road to wisdom is long and difficult... so most people just turn out to be assholes" Feng (Christopher Walken)
[quote]Originally posted by 8hammer8
[b](...)
1) Are there mods that are assigned to certain sections of the forum or are the mods just grazers?
2) Do mods have the power to issue a warning/ban on the spot or do they talk with anyone first?
3) Do the mods that ban someone ever respond back to e-mails sent to [email=community@mmorpg.com] by the person?
4) Do mods take into consideration the persons previous history before warning/banning?
5) Will a person with 2 years of posts get the benefit of the doubt in a complaint from someone who has posted for 1 month?
6) If a person begins to report whenever they see a potential violation will that person be warned or get banned for complying with the regulations?
7) Do mods have to justify their actions to anyone?
(...)[/b][/quote]
Those 7 questions? Well:
Questions that deal with specifics of "mod-work":1,2,4,5 I don't know if I can talk about (I guess it would be public info already otherwise).
3) Thats the mail-address of "our boss" (Laura Genender Community Manager), moderators cannot access it. (Support for moderation is always community@mmorpg.com).
6) If they are violations of the RoC then no warning/ban is given to the one reporting (because thats not abuse according to the RoC).
7) The Community Manager is "the boss" for moderators (in theory other "higher ups" could probably also ask questions (but most of the time they seem to be really busy)).
In general when responding to moderation issues: Always have arguments & details when sending messages/complaints (well even praise but I don't think that happens).
Like (made up example) could be: "My ban is very unfair"; it doesn't say much except that the user is not satisfied.
They just blocked my thread! It's Part 2! WTF. I even gave a proper warning. MODS need to hold a meeting and fix they're issues with a shrink.
It might not mean much to you or others, but my respect for the mods just went up a notch thanks to your post. All I can ask for is getting the best information possible and you provided that to the best of your ability.
I think it would be an interesting idea to have the community manager do a "State of the Moderation" type thread or forum. In all honesty it has been a bigger and bigger problem over the past 6-8 months. And the more...or should I say the less... you can say, as you are not even sure if you can answer such general questions, I realise how tied your hands are. I am also starting to see what Razor and Enigma were talking about.
I wish you continued success in Mod'ing and btw I love your answer to #7 (how true is that for most of us).
"It is easier to be cruel than wise. The road to wisdom is long and difficult... so most people just turn out to be assholes" Feng (Christopher Walken)
Not really hog-tied but posting information about the internal workings of any company is always very very delicate to say the least.
Thats why only people in charge and/or PR-people take care of public announcements & official stances on issues.
I am also a fairly new moderator on the site to add further and what I have answered can be found in the RoC & the "about"-page at the bottom of each page.
On a related note there are Volunteer Positions open (moderation is one of them).
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"MMOs, for people that like think chatting is like a skill or something, rotflol"
http://purepwnage.com
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"Far away across the field, the tolling of the iron bell, calls the faithful to their knees. To hear the softly spoken magic spell" Pink Floyd-Dark Side of the Moon
Okay, I understand the three strikes and you're out. What happens when you get 4 balls? How do you steal third? And what do you get when you hit a home run? Note, all infractions reset after 6 months or a World Series. What's the name of the guy on first?
A) when you get 4 balls you move away from the nuclear powerplant
C) What would the score of the mod vs. community softball game be? I am thinking 1337 to 0 community pwns... and mods ban all claiming we are haxxorz!one11!!one!11
"It is easier to be cruel than wise. The road to wisdom is long and difficult... so most people just turn out to be assholes" Feng (Christopher Walken)
What does it mean the odd badword i don't get that part in the rules??
huh???
If however you type 2 lines consisting mostly of expletives, you can expect action against you.
Thats about as clear as it could be made.
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"MMOs, for people that like think chatting is like a skill or something, rotflol"
http://purepwnage.com
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"Far away across the field, the tolling of the iron bell, calls the faithful to their knees. To hear the softly spoken magic spell" Pink Floyd-Dark Side of the Moon