The quote is directly from the last update by Stradden. I trust him, so I am assuming it is authentic.
everyone that goes to the DF knows the quote is real.
time after time you are missing the point. you came to a ridiculous conclusion when you read the quote.
You haven't made a point.
maybe you'll get it on the 6th or 7th attempt? are you really TRYING to think about this rationally?
"Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information." - Tasos (actual statement)
"That's Right! It's YOUR Fault!" - Tasos (ridiculous misinterpretation)
hmmmm....could there possibly be any reason OTHER THAN USER ERROR for data to be incomplete or incorrect with all the smooth, flawless and COMPLETED transactions that were done on overloaded servers?
lol, why am bothering to explain such basic logic.
good job of trolling, i got suckered into it for a change
For the last time. The "flames" in this thread have only been coming from you. The have been critiques of AV, not towards other posters, minus yours. You rock. You really do. I didn't try to sucker you into anything (for the last time). Rationally, I can wrap my head around "incomplete" data, as for "incorrect"? That is user/input error. Keep on keeping on!. You are making this thread in a way I never intended when I started it.
Who said anything about 6th or 7th attempts by the way? Another fabrication?
Played (more than a month): SWG, Second Life, Tabula Rasa, Lineage 2, Everquest 2, EvE, MxO, Ryzom.
Okay so you take that statement: Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information.
That comes directly from AV. So AV is saying that the reason they do not work is because the information is wrong. Right? So who entered the information? The customer/player/consumer.
What else is their to interpret?
Stuff happened, the launch/billing sucked, so either AV or the player is to blame and according to AV its the player.There is no word twisting at all except by tasos himself in an attempt to blame the players for AV screw-ups/
oh surprise. one of the more ardent flamboys agrees to whatever outlandish twist can further his cause.
so the customer was the only factor in the equation eh?
oh wait. on the next line you admit that the billing system sucked. could that possibly have anything to do with it? gee i wonder!
its a simple statement telling you the cause of the problem. the billing system is fucked up. did he anywhere in that statement try to get out of the fact that it is THEIR billing system therefore they are responsible for it?
Thanks for calling me a flameboy. Actually I could careless about this game. What I do care about is seeing bad business practices and not only seeing the company issue a half-assed statement, but seeing fanbois like you defend it personally makes me sick.
So to clear up any confusion HERE is the official statement from Aventurine:
After addressing a couple of early issues the servers have been running very stable for several hours and we have a large number of players in-game right now.
It’s normal to expect more issues to surface in the next couple of days. We postponed our scheduled maintenance of 10am GMT for later until we can gather some more data and address anything that comes up in a patch later tonight.
We’re aware that some areas are experiencing sync issues for some players. This is a high priority issue that we are working to address as soon as possible. We know the cause for it so it shouldn’t take very long. We will keep the servers up while this is being fixed and we will bring them down for a patch later tonight. For now, players can move away from starting areas to improve their experience.
We have processed the problematic accounts that were never charged but received a successful pre-order notification. Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information. We will try this one last time again tomorrow morning European time, and we’ll open up account management later tonight for these accounts to be able to correct their account data and credit information before we reprocess them. If anyone does not want the pre-order to be processed, they should remove their credit card information from their account. After this is concluded we should be able to open up sales for more Darkfall copies.
That’s all for now, we’ll keep you updated with anything new that comes up.
The Darkfall Team
-----
Now read the stuff I highlighted. Who do you think should correct the information? The subscriber. So if they are saying the subscriber should correct, then it must be wrong. So who entered the information? The subscriber. So they are saying rhe subscriber entered the wrong information so they are to BLAME for the problems. Is that clear enough?
So where do they take responsibility? No where (outside the sync issue). Enough said.
a person who hates RPGs and therefore didn't expect to like Darkfall and has stated he can't see playing it more than a month or 2 is a "fanboi".
and just because i am wanting to see some rationality on how to interpret one simple sentence i'm all the sudden a defender of aventurine.
that whole big repost of the entire message was pointless. even the red parts. it added nothing to what i'm talking about. and it doesn't support your lack of linguistic interpretation skills.
are you suggesting the billing system should automatically fix itself with appropriate data?
lol, this is absurd.
they blamed the billing system. the billing system is their responsibility. i said that last time, and yet you think by posting a whole big message you can get around that AGAIN?
somehow i doubt you feel like you said enough. you'll probably be back with some more irrelevent crap, only 2 or 3 pages worth this time, thinking you can somehow get around basic logic and reason.
Really pathetic that he dares to insult his customers for misentering information, when he left pre ordering a week from launch. gald i didnt preorder, unlike the fanbois whom wasted about 6 hours of their lifes bashing F5 to preorder the game
Really pathetic that he dares to insult his customers for misentering information, when he left pre ordering a week from launch. gald i didnt preorder, unlike the fanbois whom wasted about 6 hours of their lifes
hahaha
Way more then that, not even counting the server outages, forum outages, and patch failures. We can't do more to convince these guys (the fans) we can simply give them the straight info as they warp it in their heads to make everything seem peachy.
The quote is directly from the last update by Stradden. I trust him, so I am assuming it is authentic.
everyone that goes to the DF knows the quote is real.
time after time you are missing the point. you came to a ridiculous conclusion when you read the quote.
You haven't made a point.
maybe you'll get it on the 6th or 7th attempt? are you really TRYING to think about this rationally?
"Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information." - Tasos (actual statement)
"That's Right! It's YOUR Fault!" - Tasos (ridiculous misinterpretation)
hmmmm....could there possibly be any reason OTHER THAN USER ERROR for data to be incomplete or incorrect with all the smooth, flawless and COMPLETED transactions that were done on overloaded servers?
lol, why am bothering to explain such basic logic.
good job of trolling, i got suckered into it for a change
For the last time. The "flames" in this thread have only been coming from you. The have been critiques of AV, not towards other posters, minus yours. You rock. You really do. I didn't try to sucker you into anything (for the last time). Rationally, I can wrap my head around "incomplete" data, as for "incorrect"? That is user/input error. Keep on keeping on!. You are making this thread in a way I never intended when I started it.
Who said anything about 6th or 7th attempts by the way? Another fabrication?
you'll be back. you're "job" isn't done here yet.
that's what i was referring when i said "6th or 7th attempts. how you'll keep coming back STILL missing the point. and to illustrate how you miss points, you missed THAT point.
so you are admitting you had some kind of idea in mind for how you thought people would respond in here when you formed your thread title and original post? hmmmm, what COULD that motive have been! hmmmm! thanks for coming back!
Okay so you take that statement: Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information.
That comes directly from AV. So AV is saying that the reason they do not work is because the information is wrong. Right? So who entered the information? The customer/player/consumer.
What else is their to interpret?
Stuff happened, the launch/billing sucked, so either AV or the player is to blame and according to AV its the player.There is no word twisting at all except by tasos himself in an attempt to blame the players for AV screw-ups/
oh surprise. one of the more ardent flamboys agrees to whatever outlandish twist can further his cause.
so the customer was the only factor in the equation eh?
oh wait. on the next line you admit that the billing system sucked. could that possibly have anything to do with it? gee i wonder!
its a simple statement telling you the cause of the problem. the billing system is fucked up. did he anywhere in that statement try to get out of the fact that it is THEIR billing system therefore they are responsible for it?
Thanks for calling me a flameboy. Actually I could careless about this game. What I do care about is seeing bad business practices and not only seeing the company issue a half-assed statement, but seeing fanbois like you defend it personally makes me sick.
So to clear up any confusion HERE is the official statement from Aventurine:
After addressing a couple of early issues the servers have been running very stable for several hours and we have a large number of players in-game right now.
It’s normal to expect more issues to surface in the next couple of days. We postponed our scheduled maintenance of 10am GMT for later until we can gather some more data and address anything that comes up in a patch later tonight.
We’re aware that some areas are experiencing sync issues for some players. This is a high priority issue that we are working to address as soon as possible. We know the cause for it so it shouldn’t take very long. We will keep the servers up while this is being fixed and we will bring them down for a patch later tonight. For now, players can move away from starting areas to improve their experience.
We have processed the problematic accounts that were never charged but received a successful pre-order notification. Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information. We will try this one last time again tomorrow morning European time, and we’ll open up account management later tonight for these accounts to be able to correct their account data and credit information before we reprocess them. If anyone does not want the pre-order to be processed, they should remove their credit card information from their account. After this is concluded we should be able to open up sales for more Darkfall copies.
That’s all for now, we’ll keep you updated with anything new that comes up.
The Darkfall Team
-----
Now read the stuff I highlighted. Who do you think should correct the information? The subscriber. So if they are saying the subscriber should correct, then it must be wrong. So who entered the information? The subscriber. So they are saying rhe subscriber entered the wrong information so they are to BLAME for the problems. Is that clear enough?
So where do they take responsibility? No where (outside the sync issue). Enough said.
a person who hates RPGs and therefore didn't expect to like Darkfall and has stated he can't see playing it more than a month or 2 is a "fanboi".
and just because i am wanting to see some rationality on how to interpret one simple sentence i'm all the sudden a defender of aventurine.
that whole big repost of the entire message was pointless. even the red parts. it added nothing to what i'm talking about. and it doesn't support your lack of linguistic interpretation skills.
are you suggesting the billing system should automatically fix itself with appropriate data?
lol, this is absurd.
they blamed the billing system. the billing system is their responsibility. i said that last time, and yet you think by posting a whole big message you can get around that AGAIN?
somehow i doubt you feel like you said enough. you'll probably be back with some more irrelevent crap, only 2 or 3 pages worth this time, thinking you can somehow get around basic logic and reason.
As someone who handles messages like this on a daily basis (writing BS to gloss over the facts), I will take my linguistic skills any day.
So here is a request:
1. Show me in that post where they take responsibility for the issues with the billing and pre-order system. The reason i ask is because you are the only person in this thread who see's it and I think you should enlighten the rest of us.
2. Explain your logic. I used logic in my posts (mistakes happened, Aventurine says it happened because of wrong information entered, the subscriber entered the information, therefore the subscriber (the enterer of the information) screwed up so therefore they are wrong). Simple logic. Now explain yours.
instant way to "win the internetz"
1. point out that you have the majority on your side. same reason people quote for why they think WoW is the best game ever
2. you call that logic? lol this happened, therefore this happened therefore this happened, therefore Tasos called your mom fat & ugly. how very convoluted. FAIL
i re-posted the statement multiple times. READ IT without being a flamboy.
its obvious to anyone without hate blinders on that THE BILLING SYSTEM is the problem. NOT the users
The quote is directly from the last update by Stradden. I trust him, so I am assuming it is authentic.
everyone that goes to the DF knows the quote is real.
time after time you are missing the point. you came to a ridiculous conclusion when you read the quote.
You haven't made a point.
maybe you'll get it on the 6th or 7th attempt? are you really TRYING to think about this rationally?
"Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information." - Tasos (actual statement)
"That's Right! It's YOUR Fault!" - Tasos (ridiculous misinterpretation)
hmmmm....could there possibly be any reason OTHER THAN USER ERROR for data to be incomplete or incorrect with all the smooth, flawless and COMPLETED transactions that were done on overloaded servers?
lol, why am bothering to explain such basic logic.
good job of trolling, i got suckered into it for a change
For the last time. The "flames" in this thread have only been coming from you. The have been critiques of AV, not towards other posters, minus yours. You rock. You really do. I didn't try to sucker you into anything (for the last time). Rationally, I can wrap my head around "incomplete" data, as for "incorrect"? That is user/input error. Keep on keeping on!. You are making this thread in a way I never intended when I started it.
Who said anything about 6th or 7th attempts by the way? Another fabrication?
you'll be back. you're "job" isn't done here yet.
that's what i was referring when i said "6th or 7th attempts. how you'll keep coming back STILL missing the point. and to illustrate how you miss points, you missed THAT point.
so you are admitting you had some kind of idea in mind for how you thought people would respond in here when you formed your thread title and original post? hmmmm, what COULD that motive have been! hmmmm! thanks for coming back!
As of this post. You have still not made a point. Ad-Homs aside. What you continue to do is explain your non-points, over and over and over. Then you move on to explaining yet another non-point, making this a revolving conversation of nothing. Then you assign motives, more nothing.
So, I guess we can leave it at you just want an argument! This isn't a job . Internalize your objections all you like, the statement still stands.
Played (more than a month): SWG, Second Life, Tabula Rasa, Lineage 2, Everquest 2, EvE, MxO, Ryzom.
The quote is directly from the last update by Stradden. I trust him, so I am assuming it is authentic.
everyone that goes to the DF knows the quote is real.
time after time you are missing the point. you came to a ridiculous conclusion when you read the quote.
You haven't made a point.
maybe you'll get it on the 6th or 7th attempt? are you really TRYING to think about this rationally?
"Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information." - Tasos (actual statement)
"That's Right! It's YOUR Fault!" - Tasos (ridiculous misinterpretation)
hmmmm....could there possibly be any reason OTHER THAN USER ERROR for data to be incomplete or incorrect with all the smooth, flawless and COMPLETED transactions that were done on overloaded servers?
lol, why am bothering to explain such basic logic.
good job of trolling, i got suckered into it for a change
For the last time. The "flames" in this thread have only been coming from you. The have been critiques of AV, not towards other posters, minus yours. You rock. You really do. I didn't try to sucker you into anything (for the last time). Rationally, I can wrap my head around "incomplete" data, as for "incorrect"? That is user/input error. Keep on keeping on!. You are making this thread in a way I never intended when I started it.
Who said anything about 6th or 7th attempts by the way? Another fabrication?
you'll be back. you're "job" isn't done here yet.
that's what i was referring when i said "6th or 7th attempts. how you'll keep coming back STILL missing the point. and to illustrate how you miss points, you missed THAT point.
so you are admitting you had some kind of idea in mind for how you thought people would respond in here when you formed your thread title and original post? hmmmm, what COULD that motive have been! hmmmm! thanks for coming back!
You know, its better to address the arguments than the poster. However, since you are obviously losing this argument, you, like most fanbois, have reduced yourself to personal attacks and name calling. Simply address the argument and stop attacking the posters.
says the guy with practically zero reading comprehension skills. the argument was addressed in my first post. and on quite a few subsequent ones.
let's see... you are "winning" this argument aren't you? afterall you see this whole thing as a "fight" with 1 guy versus multiple people. has NOTHING to do with any logic or reason.
who's addressing people and not arguments here?
and even after further clarification you call me a fanboy? not that i'm offended, its just laughable.
however, apparently you and him are offended by being called a flamboy.
you both seem to think being called a flamboy is flaming. saying somebody flames, is flaming eh?
i'm gonna have to get my own bag of popcorn shortly if this still isn't to the point of
The quote is directly from the last update by Stradden. I trust him, so I am assuming it is authentic.
everyone that goes to the DF knows the quote is real.
time after time you are missing the point. you came to a ridiculous conclusion when you read the quote.
You haven't made a point.
maybe you'll get it on the 6th or 7th attempt? are you really TRYING to think about this rationally?
"Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information." - Tasos (actual statement)
"That's Right! It's YOUR Fault!" - Tasos (ridiculous misinterpretation)
hmmmm....could there possibly be any reason OTHER THAN USER ERROR for data to be incomplete or incorrect with all the smooth, flawless and COMPLETED transactions that were done on overloaded servers?
lol, why am bothering to explain such basic logic.
good job of trolling, i got suckered into it for a change
For the last time. The "flames" in this thread have only been coming from you. The have been critiques of AV, not towards other posters, minus yours. You rock. You really do. I didn't try to sucker you into anything (for the last time). Rationally, I can wrap my head around "incomplete" data, as for "incorrect"? That is user/input error. Keep on keeping on!. You are making this thread in a way I never intended when I started it.
Who said anything about 6th or 7th attempts by the way? Another fabrication?
you'll be back. you're "job" isn't done here yet.
that's what i was referring when i said "6th or 7th attempts. how you'll keep coming back STILL missing the point. and to illustrate how you miss points, you missed THAT point.
so you are admitting you had some kind of idea in mind for how you thought people would respond in here when you formed your thread title and original post? hmmmm, what COULD that motive have been! hmmmm! thanks for coming back!
As of this post. You have still not made a point. Ad-Homs aside. What you continue to do is explain your non-points, over and over and over. Then you move on to explaining yet another non-point, making this a revolving conversation of nothing. Then you assign motives, more nothing.
So, I guess we can leave it at you just want an argument! This isn't a job . Internalize your objections all you like, the statement still stands.
i'm addressing the extra nonsense you are trying (very poorly) to inject into the whole conversation.
ad homs eh? is there anything else besides calling you a flamboy? i promise i'll apologize for each one if you can come up with a list.
oh, as before, i predict you have no intentions of LEAVING anything.
believe me i have more interesting things to do than address your non-sense. promise i'll stop as soon as you stop coming up with more.
Okay so you take that statement: Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information.
That comes directly from AV. So AV is saying that the reason they do not work is because the information is wrong. Right? So who entered the information? The customer/player/consumer.
What else is their to interpret?
Stuff happened, the launch/billing sucked, so either AV or the player is to blame and according to AV its the player.There is no word twisting at all except by tasos himself in an attempt to blame the players for AV screw-ups/
oh surprise. one of the more ardent flamboys agrees to whatever outlandish twist can further his cause.
so the customer was the only factor in the equation eh?
oh wait. on the next line you admit that the billing system sucked. could that possibly have anything to do with it? gee i wonder!
its a simple statement telling you the cause of the problem. the billing system is fucked up. did he anywhere in that statement try to get out of the fact that it is THEIR billing system therefore they are responsible for it?
Thanks for calling me a flameboy. Actually I could careless about this game. What I do care about is seeing bad business practices and not only seeing the company issue a half-assed statement, but seeing fanbois like you defend it personally makes me sick.
So to clear up any confusion HERE is the official statement from Aventurine:
After addressing a couple of early issues the servers have been running very stable for several hours and we have a large number of players in-game right now.
It’s normal to expect more issues to surface in the next couple of days. We postponed our scheduled maintenance of 10am GMT for later until we can gather some more data and address anything that comes up in a patch later tonight.
We’re aware that some areas are experiencing sync issues for some players. This is a high priority issue that we are working to address as soon as possible. We know the cause for it so it shouldn’t take very long. We will keep the servers up while this is being fixed and we will bring them down for a patch later tonight. For now, players can move away from starting areas to improve their experience.
We have processed the problematic accounts that were never charged but received a successful pre-order notification. Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information. We will try this one last time again tomorrow morning European time, and we’ll open up account management later tonight for these accounts to be able to correct their account data and credit information before we reprocess them. If anyone does not want the pre-order to be processed, they should remove their credit card information from their account. After this is concluded we should be able to open up sales for more Darkfall copies.
That’s all for now, we’ll keep you updated with anything new that comes up.
The Darkfall Team
-----
Now read the stuff I highlighted. Who do you think should correct the information? The subscriber. So if they are saying the subscriber should correct, then it must be wrong. So who entered the information? The subscriber. So they are saying rhe subscriber entered the wrong information so they are to BLAME for the problems. Is that clear enough?
So where do they take responsibility? No where (outside the sync issue). Enough said.
a person who hates RPGs and therefore didn't expect to like Darkfall and has stated he can't see playing it more than a month or 2 is a "fanboi".
and just because i am wanting to see some rationality on how to interpret one simple sentence i'm all the sudden a defender of aventurine.
that whole big repost of the entire message was pointless. even the red parts. it added nothing to what i'm talking about. and it doesn't support your lack of linguistic interpretation skills.
are you suggesting the billing system should automatically fix itself with appropriate data?
lol, this is absurd.
they blamed the billing system. the billing system is their responsibility. i said that last time, and yet you think by posting a whole big message you can get around that AGAIN?
somehow i doubt you feel like you said enough. you'll probably be back with some more irrelevent crap, only 2 or 3 pages worth this time, thinking you can somehow get around basic logic and reason.
As someone who handles messages like this on a daily basis (writing BS to gloss over the facts), I will take my linguistic skills any day.
So here is a request:
1. Show me in that post where they take responsibility for the issues with the billing and pre-order system. The reason i ask is because you are the only person in this thread who see's it and I think you should enlighten the rest of us.
2. Explain your logic. I used logic in my posts (mistakes happened, Aventurine says it happened because of wrong information entered, the subscriber entered the information, therefore the subscriber (the enterer of the information) screwed up so therefore they are wrong). Simple logic. Now explain yours.
instant way to "win the internetz"
1. point out that you have the majority on your side. same reason people quote for why they think WoW is the best game ever
2. you call that logic? lol this happened, therefore this happened therefore this happened, therefore Tasos called your mom fat & ugly. how very convoluted. FAIL
i re-posted the statement multiple times. READ IT without being a flamboy.
its obvious to anyone without hate blinders on that THE BILLING SYSTEM is the problem. NOT the users
The please show me in the post WHERE they take responsibility for the billing system and state it is the problem because I do not see it.
how repetitious are you wanting to make this? as quoted just a few lines above "i re-posted the statement multiple times. READ IT without being a flamboy.
instant way to "win the internetz" 1. point out that you have the majority on your side. same reason people quote for why they think WoW is the best game ever 2. you call that logic? lol this happened, therefore this happened therefore this happened, therefore Tasos called your mom fat & ugly. how very convoluted. FAIL i re-posted the statement multiple times. READ IT without being a flamboy. its obvious to anyone without hate blinders on that THE BILLING SYSTEM is the problem. NOT the users
The please show me in the post WHERE they take responsibility for the billing system and state it is the problem because I do not see it.
how repetitious are you wanting to make this? as quoted just a few lines above "i re-posted the statement multiple times. READ IT without being a flamboy.
But it doesnt show anywhere in the original statement that they are taking responsibility for the billing system. Instead they only say that it was due to incomplete/inaccurate info on the part of the customer. Which is funny because those customers experiencing the issue have checked their info to find it was correct, and some have even updated their info to be sure and still having the same issue.
There are 3 types of people in the world. 1.) Those who make things happen 2.) Those who watch things happen 3.) And those who wonder "What the %#*& just happened?!"
Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information. - Tasos
That's right pre-orders. This is your fault. You forgot how to spell your name, hell you probably forgot your name altogether. This doesn't even scratch the surface of you that
1) Forgot your address or how to spell your street name correctly,
2) Failed to get your zip codes correct, or
3) for the love of get your credit card numbers in correct order.
This has nothing to do with our incompetence, or poor choice in choosing/testing a billing provider.
I love this guy like a brother.
did you ever notice he doesn't state a reason why the info is incomplete or incorrect?
and just because he doesn't state a reason you assume (even tho its the most ridiculous conclusion) that he's blaming customers? look up "occam's razor".
its widely known that the whole pre-order mess had a whole slew of glitches in it. even he publicly acknowledge that.
yet you HONESTLY think he is basically saying "our order system is perfect, therefore all this incomplete and incorrect data is our CUSTOMER's fault"?
wow this is either really
stooping to a new low of trolling,
or stooping to new low of stupidity.
YOu kinda beat yourself with your own logic. Since Tasos does NOT give us an explanation WHY there was erroneous data, the simplest explanation is: "It was entered incorrectly". Hence why so many people are pissed right now, because they looked at the simplest explanation.
EDIT: I reread the statement over and over again. I sitll cannot find the text where they explicitly mention that it is the billing system fault. There is not an explanation of WHY this happened, only WHAT has happened.
instant way to "win the internetz" 1. point out that you have the majority on your side. same reason people quote for why they think WoW is the best game ever 2. you call that logic? lol this happened, therefore this happened therefore this happened, therefore Tasos called your mom fat & ugly. how very convoluted. FAIL i re-posted the statement multiple times. READ IT without being a flamboy. its obvious to anyone without hate blinders on that THE BILLING SYSTEM is the problem. NOT the users
The please show me in the post WHERE they take responsibility for the billing system and state it is the problem because I do not see it.
how repetitious are you wanting to make this? as quoted just a few lines above "i re-posted the statement multiple times. READ IT without being a flamboy.
But it doesnt show anywhere in the original statement that they are taking responsibility for the billing system. Instead they only say that it was due to incomplete/inaccurate info on the part of the customer. Which is funny because those customers experiencing the issue have checked their info to find it was correct, and some have even updated their info to be sure and still having the same issue.
so....billing issue right? yeah, that's what i've been saying. thats what THEY said. they didn't say users were to blame for incomplete/inaccurate info. the simply stated incomplete/inaccurate info was what was causing problems.
yeah, you know..... the thing that performely so horribly and kept on asking the same questions and only saving partial information, and timing out left and right and all that other stuff that EVERYONE knows about.
Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information. - Tasos
That's right pre-orders. This is your fault. You forgot how to spell your name, hell you probably forgot your name altogether. This doesn't even scratch the surface of you that
1) Forgot your address or how to spell your street name correctly,
2) Failed to get your zip codes correct, or
3) for the love of get your credit card numbers in correct order.
This has nothing to do with our incompetence, or poor choice in choosing/testing a billing provider.
I love this guy like a brother.
did you ever notice he doesn't state a reason why the info is incomplete or incorrect?
and just because he doesn't state a reason you assume (even tho its the most ridiculous conclusion) that he's blaming customers? look up "occam's razor".
its widely known that the whole pre-order mess had a whole slew of glitches in it. even he publicly acknowledge that.
yet you HONESTLY think he is basically saying "our order system is perfect, therefore all this incomplete and incorrect data is our CUSTOMER's fault"?
wow this is either really
stooping to a new low of trolling,
or stooping to new low of stupidity.
YOu kinda beat yourself with your own logic. Since Tasos does NOT give us an explanation WHY there was erroneous data, the simplest explanation is: "It was entered incorrectly". Hence why so many people are pissed right now, because they looked at the simplest explanation.
EDIT: I reread the statement over and over again. I sitll cannot find the text where they explicitly mention that it is the billing system fault. There is not an explanation of WHY this happened, only WHAT has happened.
oh cute. a few threads back you saw somebody claiming another poster owned themselves, and you couldn't wait to try this new meme on the next person you talk to. regardless of any facts or logic. just like how you can't interpret a simple statement in the context of all the relevant and available knowledge all around you, and instead want to try to twist it into something totally ridiculous.
do you need everything "explicitly" explained to you in order to understand a situation? is that really what you're saying about yourself?
maybe there IS some self owning going on somewhere near here.
instant way to "win the internetz" 1. point out that you have the majority on your side. same reason people quote for why they think WoW is the best game ever 2. you call that logic? lol this happened, therefore this happened therefore this happened, therefore Tasos called your mom fat & ugly. how very convoluted. FAIL i re-posted the statement multiple times. READ IT without being a flamboy. its obvious to anyone without hate blinders on that THE BILLING SYSTEM is the problem. NOT the users
The please show me in the post WHERE they take responsibility for the billing system and state it is the problem because I do not see it.
how repetitious are you wanting to make this? as quoted just a few lines above "i re-posted the statement multiple times. READ IT without being a flamboy.
But it doesnt show anywhere in the original statement that they are taking responsibility for the billing system. Instead they only say that it was due to incomplete/inaccurate info on the part of the customer. Which is funny because those customers experiencing the issue have checked their info to find it was correct, and some have even updated their info to be sure and still having the same issue.
so....billing issue right? yeah, that's what i've been saying. thats what THEY said. they didn't say users were to blame for incomplete/inaccurate info. the simply stated incomplete/inaccurate info was what was causing problems.
yeah, you know..... the thing that performely so horribly and kept on asking the same questions and only saving partial information, and timing out left and right and all that other stuff that EVERYONE knows about.
the BILLING system.
Exactly right - and guess what, who entered that info....the user. And ask yourself, if it was the billing system and only the billing system was to blame, then why not more clearly state that in the announcement? They don't and they leave it to the reader to interpret it which only goes on to add to the fact that Aventurine has severe communication issues.
The difference is you give them the benefit of the doubt. I don't.
i don't think anyone half reasonable is gonna gonna say that they are good communicators. they don't even ATTEMPT to come up with statements on all kinds of issues that they SHOULD comment on.
this isn't a simple matter of one person giving them the benefit of the doubt tho.
there is a HUGE and BLINDINGLY OBVIOUS weakness on their side (their crappy billing system!), and there's been TONS of threads talking about this huge weakness of theirs. how it doesn't complete things, how it screws up data you have entered, and will save SOME things and not others, etc. etc. probably most of you guys have posted i'm sure very entertaining and enlightening thoughts on those threads.
and yet instead of thinking AV is blaming the billing system when he says "incomplete/inaccurate data", when THIS IS AN OBVIOUS REASON to any rational person who is not wearing hate blinders.... instead the flamboys are actually saying that they think Aventurine are trying to tell people that they can't copy in a credit card number properly or spell their own names properly?!
this is a HUGE leap of ill-motivated illogic. not some "giving them the benefit of the doubt" type of common misinterpretation.
You are actually playing it right now. Your quest is to jump from forum to forum, post to post united againts the 6,000 to 10,000 player raid boss known as "Bill"and his horde of champions know as the "Xploiters" the epic battle continues. But becareful, just when you think "Bill" is done for, he still has yet to unleash his massive 1 hit kill aoe, that will hit you so hard, it will send you back to last month. Bill ha$ you.
Comments
This guy is a douche ...
I'm running out of popcorn! Oh wait...no I'm not!
The quote is directly from the last update by Stradden. I trust him, so I am assuming it is authentic.
everyone that goes to the DF knows the quote is real.
time after time you are missing the point. you came to a ridiculous conclusion when you read the quote.
You haven't made a point.
maybe you'll get it on the 6th or 7th attempt? are you really TRYING to think about this rationally?
"Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information." - Tasos (actual statement)
"That's Right! It's YOUR Fault!" - Tasos (ridiculous misinterpretation)
hmmmm....could there possibly be any reason OTHER THAN USER ERROR for data to be incomplete or incorrect with all the smooth, flawless and COMPLETED transactions that were done on overloaded servers?
lol, why am bothering to explain such basic logic.
good job of trolling, i got suckered into it for a change
For the last time. The "flames" in this thread have only been coming from you. The have been critiques of AV, not towards other posters, minus yours. You rock. You really do. I didn't try to sucker you into anything (for the last time). Rationally, I can wrap my head around "incomplete" data, as for "incorrect"? That is user/input error. Keep on keeping on!. You are making this thread in a way I never intended when I started it.
Who said anything about 6th or 7th attempts by the way? Another fabrication?
Played (more than a month): SWG, Second Life, Tabula Rasa, Lineage 2, Everquest 2, EvE, MxO, Ryzom.
Tried: WoW, Shadowbane, Anarchy Online, Everquest, WWII Online, Planetside
Beta: Lotro, Tabula Rasa, WAR.
I cant wait to see when Taoes and Company over charge the players..Hang on i feel it coming..
Some people rob you at gun point..Others will rob you at "Ball Point Pen"
Okay so you take that statement: Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information.
That comes directly from AV. So AV is saying that the reason they do not work is because the information is wrong. Right? So who entered the information? The customer/player/consumer.
What else is their to interpret?
Stuff happened, the launch/billing sucked, so either AV or the player is to blame and according to AV its the player.There is no word twisting at all except by tasos himself in an attempt to blame the players for AV screw-ups/
oh surprise. one of the more ardent flamboys agrees to whatever outlandish twist can further his cause.
so the customer was the only factor in the equation eh?
oh wait. on the next line you admit that the billing system sucked. could that possibly have anything to do with it? gee i wonder!
its a simple statement telling you the cause of the problem. the billing system is fucked up. did he anywhere in that statement try to get out of the fact that it is THEIR billing system therefore they are responsible for it?
Thanks for calling me a flameboy. Actually I could careless about this game. What I do care about is seeing bad business practices and not only seeing the company issue a half-assed statement, but seeing fanbois like you defend it personally makes me sick.
So to clear up any confusion HERE is the official statement from Aventurine:
After addressing a couple of early issues the servers have been running very stable for several hours and we have a large number of players in-game right now.
It’s normal to expect more issues to surface in the next couple of days. We postponed our scheduled maintenance of 10am GMT for later until we can gather some more data and address anything that comes up in a patch later tonight.
We’re aware that some areas are experiencing sync issues for some players. This is a high priority issue that we are working to address as soon as possible. We know the cause for it so it shouldn’t take very long. We will keep the servers up while this is being fixed and we will bring them down for a patch later tonight. For now, players can move away from starting areas to improve their experience.
We have processed the problematic accounts that were never charged but received a successful pre-order notification. Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information. We will try this one last time again tomorrow morning European time, and we’ll open up account management later tonight for these accounts to be able to correct their account data and credit information before we reprocess them. If anyone does not want the pre-order to be processed, they should remove their credit card information from their account. After this is concluded we should be able to open up sales for more Darkfall copies.
That’s all for now, we’ll keep you updated with anything new that comes up.
The Darkfall Team
-----
Now read the stuff I highlighted. Who do you think should correct the information? The subscriber. So if they are saying the subscriber should correct, then it must be wrong. So who entered the information? The subscriber. So they are saying rhe subscriber entered the wrong information so they are to BLAME for the problems. Is that clear enough?
So where do they take responsibility? No where (outside the sync issue). Enough said.
a person who hates RPGs and therefore didn't expect to like Darkfall and has stated he can't see playing it more than a month or 2 is a "fanboi".
and just because i am wanting to see some rationality on how to interpret one simple sentence i'm all the sudden a defender of aventurine.
that whole big repost of the entire message was pointless. even the red parts. it added nothing to what i'm talking about. and it doesn't support your lack of linguistic interpretation skills.
are you suggesting the billing system should automatically fix itself with appropriate data?
lol, this is absurd.
they blamed the billing system. the billing system is their responsibility. i said that last time, and yet you think by posting a whole big message you can get around that AGAIN?
somehow i doubt you feel like you said enough. you'll probably be back with some more irrelevent crap, only 2 or 3 pages worth this time, thinking you can somehow get around basic logic and reason.
---------------------------
Corpus Callosum
---------------------------
Really pathetic that he dares to insult his customers for misentering information, when he left pre ordering a week from launch. gald i didnt preorder, unlike the fanbois whom wasted about 6 hours of their lifes bashing F5 to preorder the game
hahaha
Way more then that, not even counting the server outages, forum outages, and patch failures. We can't do more to convince these guys (the fans) we can simply give them the straight info as they warp it in their heads to make everything seem peachy.
The quote is directly from the last update by Stradden. I trust him, so I am assuming it is authentic.
everyone that goes to the DF knows the quote is real.
time after time you are missing the point. you came to a ridiculous conclusion when you read the quote.
You haven't made a point.
maybe you'll get it on the 6th or 7th attempt? are you really TRYING to think about this rationally?
"Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information." - Tasos (actual statement)
"That's Right! It's YOUR Fault!" - Tasos (ridiculous misinterpretation)
hmmmm....could there possibly be any reason OTHER THAN USER ERROR for data to be incomplete or incorrect with all the smooth, flawless and COMPLETED transactions that were done on overloaded servers?
lol, why am bothering to explain such basic logic.
good job of trolling, i got suckered into it for a change
For the last time. The "flames" in this thread have only been coming from you. The have been critiques of AV, not towards other posters, minus yours. You rock. You really do. I didn't try to sucker you into anything (for the last time). Rationally, I can wrap my head around "incomplete" data, as for "incorrect"? That is user/input error. Keep on keeping on!. You are making this thread in a way I never intended when I started it.
Who said anything about 6th or 7th attempts by the way? Another fabrication?
you'll be back. you're "job" isn't done here yet.
that's what i was referring when i said "6th or 7th attempts. how you'll keep coming back STILL missing the point. and to illustrate how you miss points, you missed THAT point.
so you are admitting you had some kind of idea in mind for how you thought people would respond in here when you formed your thread title and original post? hmmmm, what COULD that motive have been! hmmmm! thanks for coming back!
---------------------------
Corpus Callosum
---------------------------
Tasos and company are GOA 2.0 I take it?
Okay so you take that statement: Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information.
That comes directly from AV. So AV is saying that the reason they do not work is because the information is wrong. Right? So who entered the information? The customer/player/consumer.
What else is their to interpret?
Stuff happened, the launch/billing sucked, so either AV or the player is to blame and according to AV its the player.There is no word twisting at all except by tasos himself in an attempt to blame the players for AV screw-ups/
oh surprise. one of the more ardent flamboys agrees to whatever outlandish twist can further his cause.
so the customer was the only factor in the equation eh?
oh wait. on the next line you admit that the billing system sucked. could that possibly have anything to do with it? gee i wonder!
its a simple statement telling you the cause of the problem. the billing system is fucked up. did he anywhere in that statement try to get out of the fact that it is THEIR billing system therefore they are responsible for it?
Thanks for calling me a flameboy. Actually I could careless about this game. What I do care about is seeing bad business practices and not only seeing the company issue a half-assed statement, but seeing fanbois like you defend it personally makes me sick.
So to clear up any confusion HERE is the official statement from Aventurine:
After addressing a couple of early issues the servers have been running very stable for several hours and we have a large number of players in-game right now.
It’s normal to expect more issues to surface in the next couple of days. We postponed our scheduled maintenance of 10am GMT for later until we can gather some more data and address anything that comes up in a patch later tonight.
We’re aware that some areas are experiencing sync issues for some players. This is a high priority issue that we are working to address as soon as possible. We know the cause for it so it shouldn’t take very long. We will keep the servers up while this is being fixed and we will bring them down for a patch later tonight. For now, players can move away from starting areas to improve their experience.
We have processed the problematic accounts that were never charged but received a successful pre-order notification. Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information. We will try this one last time again tomorrow morning European time, and we’ll open up account management later tonight for these accounts to be able to correct their account data and credit information before we reprocess them. If anyone does not want the pre-order to be processed, they should remove their credit card information from their account. After this is concluded we should be able to open up sales for more Darkfall copies.
That’s all for now, we’ll keep you updated with anything new that comes up.
The Darkfall Team
-----
Now read the stuff I highlighted. Who do you think should correct the information? The subscriber. So if they are saying the subscriber should correct, then it must be wrong. So who entered the information? The subscriber. So they are saying rhe subscriber entered the wrong information so they are to BLAME for the problems. Is that clear enough?
So where do they take responsibility? No where (outside the sync issue). Enough said.
a person who hates RPGs and therefore didn't expect to like Darkfall and has stated he can't see playing it more than a month or 2 is a "fanboi".
and just because i am wanting to see some rationality on how to interpret one simple sentence i'm all the sudden a defender of aventurine.
that whole big repost of the entire message was pointless. even the red parts. it added nothing to what i'm talking about. and it doesn't support your lack of linguistic interpretation skills.
are you suggesting the billing system should automatically fix itself with appropriate data?
lol, this is absurd.
they blamed the billing system. the billing system is their responsibility. i said that last time, and yet you think by posting a whole big message you can get around that AGAIN?
somehow i doubt you feel like you said enough. you'll probably be back with some more irrelevent crap, only 2 or 3 pages worth this time, thinking you can somehow get around basic logic and reason.
As someone who handles messages like this on a daily basis (writing BS to gloss over the facts), I will take my linguistic skills any day.
So here is a request:
1. Show me in that post where they take responsibility for the issues with the billing and pre-order system. The reason i ask is because you are the only person in this thread who see's it and I think you should enlighten the rest of us.
2. Explain your logic. I used logic in my posts (mistakes happened, Aventurine says it happened because of wrong information entered, the subscriber entered the information, therefore the subscriber (the enterer of the information) screwed up so therefore they are wrong). Simple logic. Now explain yours.
instant way to "win the internetz"
1. point out that you have the majority on your side. same reason people quote for why they think WoW is the best game ever
2. you call that logic? lol this happened, therefore this happened therefore this happened, therefore Tasos called your mom fat & ugly. how very convoluted. FAIL
i re-posted the statement multiple times. READ IT without being a flamboy.
its obvious to anyone without hate blinders on that THE BILLING SYSTEM is the problem. NOT the users
---------------------------
Corpus Callosum
---------------------------
The quote is directly from the last update by Stradden. I trust him, so I am assuming it is authentic.
everyone that goes to the DF knows the quote is real.
time after time you are missing the point. you came to a ridiculous conclusion when you read the quote.
You haven't made a point.
maybe you'll get it on the 6th or 7th attempt? are you really TRYING to think about this rationally?
"Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information." - Tasos (actual statement)
"That's Right! It's YOUR Fault!" - Tasos (ridiculous misinterpretation)
hmmmm....could there possibly be any reason OTHER THAN USER ERROR for data to be incomplete or incorrect with all the smooth, flawless and COMPLETED transactions that were done on overloaded servers?
lol, why am bothering to explain such basic logic.
good job of trolling, i got suckered into it for a change
For the last time. The "flames" in this thread have only been coming from you. The have been critiques of AV, not towards other posters, minus yours. You rock. You really do. I didn't try to sucker you into anything (for the last time). Rationally, I can wrap my head around "incomplete" data, as for "incorrect"? That is user/input error. Keep on keeping on!. You are making this thread in a way I never intended when I started it.
Who said anything about 6th or 7th attempts by the way? Another fabrication?
you'll be back. you're "job" isn't done here yet.
that's what i was referring when i said "6th or 7th attempts. how you'll keep coming back STILL missing the point. and to illustrate how you miss points, you missed THAT point.
so you are admitting you had some kind of idea in mind for how you thought people would respond in here when you formed your thread title and original post? hmmmm, what COULD that motive have been! hmmmm! thanks for coming back!
As of this post. You have still not made a point. Ad-Homs aside. What you continue to do is explain your non-points, over and over and over. Then you move on to explaining yet another non-point, making this a revolving conversation of nothing. Then you assign motives, more nothing.
So, I guess we can leave it at you just want an argument! This isn't a job
. Internalize your objections all you like, the statement still stands.
Played (more than a month): SWG, Second Life, Tabula Rasa, Lineage 2, Everquest 2, EvE, MxO, Ryzom.
Tried: WoW, Shadowbane, Anarchy Online, Everquest, WWII Online, Planetside
Beta: Lotro, Tabula Rasa, WAR.
The quote is directly from the last update by Stradden. I trust him, so I am assuming it is authentic.
everyone that goes to the DF knows the quote is real.
time after time you are missing the point. you came to a ridiculous conclusion when you read the quote.
You haven't made a point.
maybe you'll get it on the 6th or 7th attempt? are you really TRYING to think about this rationally?
"Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information." - Tasos (actual statement)
"That's Right! It's YOUR Fault!" - Tasos (ridiculous misinterpretation)
hmmmm....could there possibly be any reason OTHER THAN USER ERROR for data to be incomplete or incorrect with all the smooth, flawless and COMPLETED transactions that were done on overloaded servers?
lol, why am bothering to explain such basic logic.
good job of trolling, i got suckered into it for a change
For the last time. The "flames" in this thread have only been coming from you. The have been critiques of AV, not towards other posters, minus yours. You rock. You really do. I didn't try to sucker you into anything (for the last time). Rationally, I can wrap my head around "incomplete" data, as for "incorrect"? That is user/input error. Keep on keeping on!. You are making this thread in a way I never intended when I started it.
Who said anything about 6th or 7th attempts by the way? Another fabrication?
you'll be back. you're "job" isn't done here yet.
that's what i was referring when i said "6th or 7th attempts. how you'll keep coming back STILL missing the point. and to illustrate how you miss points, you missed THAT point.
so you are admitting you had some kind of idea in mind for how you thought people would respond in here when you formed your thread title and original post? hmmmm, what COULD that motive have been! hmmmm! thanks for coming back!
You know, its better to address the arguments than the poster. However, since you are obviously losing this argument, you, like most fanbois, have reduced yourself to personal attacks and name calling. Simply address the argument and stop attacking the posters.
says the guy with practically zero reading comprehension skills. the argument was addressed in my first post. and on quite a few subsequent ones.
let's see... you are "winning" this argument aren't you? afterall you see this whole thing as a "fight" with 1 guy versus multiple people. has NOTHING to do with any logic or reason.
who's addressing people and not arguments here?
and even after further clarification you call me a fanboy? not that i'm offended, its just laughable.
however, apparently you and him are offended by being called a flamboy.
you both seem to think being called a flamboy is flaming. saying somebody flames, is flaming eh?
i'm gonna have to get my own bag of popcorn shortly if this still isn't to the point of
"Enough Said" yet.
---------------------------
Corpus Callosum
---------------------------
The quote is directly from the last update by Stradden. I trust him, so I am assuming it is authentic.
everyone that goes to the DF knows the quote is real.
time after time you are missing the point. you came to a ridiculous conclusion when you read the quote.
You haven't made a point.
maybe you'll get it on the 6th or 7th attempt? are you really TRYING to think about this rationally?
"Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information." - Tasos (actual statement)
"That's Right! It's YOUR Fault!" - Tasos (ridiculous misinterpretation)
hmmmm....could there possibly be any reason OTHER THAN USER ERROR for data to be incomplete or incorrect with all the smooth, flawless and COMPLETED transactions that were done on overloaded servers?
lol, why am bothering to explain such basic logic.
good job of trolling, i got suckered into it for a change
For the last time. The "flames" in this thread have only been coming from you. The have been critiques of AV, not towards other posters, minus yours. You rock. You really do. I didn't try to sucker you into anything (for the last time). Rationally, I can wrap my head around "incomplete" data, as for "incorrect"? That is user/input error. Keep on keeping on!. You are making this thread in a way I never intended when I started it.
Who said anything about 6th or 7th attempts by the way? Another fabrication?
you'll be back. you're "job" isn't done here yet.
that's what i was referring when i said "6th or 7th attempts. how you'll keep coming back STILL missing the point. and to illustrate how you miss points, you missed THAT point.
so you are admitting you had some kind of idea in mind for how you thought people would respond in here when you formed your thread title and original post? hmmmm, what COULD that motive have been! hmmmm! thanks for coming back!
As of this post. You have still not made a point. Ad-Homs aside. What you continue to do is explain your non-points, over and over and over. Then you move on to explaining yet another non-point, making this a revolving conversation of nothing. Then you assign motives, more nothing.
So, I guess we can leave it at you just want an argument! This isn't a job
. Internalize your objections all you like, the statement still stands.
i'm addressing the extra nonsense you are trying (very poorly) to inject into the whole conversation.
ad homs eh? is there anything else besides calling you a flamboy? i promise i'll apologize for each one if you can come up with a list.
oh, as before, i predict you have no intentions of LEAVING anything.
believe me i have more interesting things to do than address your non-sense. promise i'll stop as soon as you stop coming up with more.
---------------------------
Corpus Callosum
---------------------------
Okay so you take that statement: Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information.
That comes directly from AV. So AV is saying that the reason they do not work is because the information is wrong. Right? So who entered the information? The customer/player/consumer.
What else is their to interpret?
Stuff happened, the launch/billing sucked, so either AV or the player is to blame and according to AV its the player.There is no word twisting at all except by tasos himself in an attempt to blame the players for AV screw-ups/
oh surprise. one of the more ardent flamboys agrees to whatever outlandish twist can further his cause.
so the customer was the only factor in the equation eh?
oh wait. on the next line you admit that the billing system sucked. could that possibly have anything to do with it? gee i wonder!
its a simple statement telling you the cause of the problem. the billing system is fucked up. did he anywhere in that statement try to get out of the fact that it is THEIR billing system therefore they are responsible for it?
Thanks for calling me a flameboy. Actually I could careless about this game. What I do care about is seeing bad business practices and not only seeing the company issue a half-assed statement, but seeing fanbois like you defend it personally makes me sick.
So to clear up any confusion HERE is the official statement from Aventurine:
After addressing a couple of early issues the servers have been running very stable for several hours and we have a large number of players in-game right now.
It’s normal to expect more issues to surface in the next couple of days. We postponed our scheduled maintenance of 10am GMT for later until we can gather some more data and address anything that comes up in a patch later tonight.
We’re aware that some areas are experiencing sync issues for some players. This is a high priority issue that we are working to address as soon as possible. We know the cause for it so it shouldn’t take very long. We will keep the servers up while this is being fixed and we will bring them down for a patch later tonight. For now, players can move away from starting areas to improve their experience.
We have processed the problematic accounts that were never charged but received a successful pre-order notification. Only a small percentage of these were successful and we found out that this is because most of them contain incomplete or incorrect account information. We will try this one last time again tomorrow morning European time, and we’ll open up account management later tonight for these accounts to be able to correct their account data and credit information before we reprocess them. If anyone does not want the pre-order to be processed, they should remove their credit card information from their account. After this is concluded we should be able to open up sales for more Darkfall copies.
That’s all for now, we’ll keep you updated with anything new that comes up.
The Darkfall Team
-----
Now read the stuff I highlighted. Who do you think should correct the information? The subscriber. So if they are saying the subscriber should correct, then it must be wrong. So who entered the information? The subscriber. So they are saying rhe subscriber entered the wrong information so they are to BLAME for the problems. Is that clear enough?
So where do they take responsibility? No where (outside the sync issue). Enough said.
a person who hates RPGs and therefore didn't expect to like Darkfall and has stated he can't see playing it more than a month or 2 is a "fanboi".
and just because i am wanting to see some rationality on how to interpret one simple sentence i'm all the sudden a defender of aventurine.
that whole big repost of the entire message was pointless. even the red parts. it added nothing to what i'm talking about. and it doesn't support your lack of linguistic interpretation skills.
are you suggesting the billing system should automatically fix itself with appropriate data?
lol, this is absurd.
they blamed the billing system. the billing system is their responsibility. i said that last time, and yet you think by posting a whole big message you can get around that AGAIN?
somehow i doubt you feel like you said enough. you'll probably be back with some more irrelevent crap, only 2 or 3 pages worth this time, thinking you can somehow get around basic logic and reason.
As someone who handles messages like this on a daily basis (writing BS to gloss over the facts), I will take my linguistic skills any day.
So here is a request:
1. Show me in that post where they take responsibility for the issues with the billing and pre-order system. The reason i ask is because you are the only person in this thread who see's it and I think you should enlighten the rest of us.
2. Explain your logic. I used logic in my posts (mistakes happened, Aventurine says it happened because of wrong information entered, the subscriber entered the information, therefore the subscriber (the enterer of the information) screwed up so therefore they are wrong). Simple logic. Now explain yours.
instant way to "win the internetz"
1. point out that you have the majority on your side. same reason people quote for why they think WoW is the best game ever
2. you call that logic? lol this happened, therefore this happened therefore this happened, therefore Tasos called your mom fat & ugly. how very convoluted. FAIL
i re-posted the statement multiple times. READ IT without being a flamboy.
its obvious to anyone without hate blinders on that THE BILLING SYSTEM is the problem. NOT the users
The please show me in the post WHERE they take responsibility for the billing system and state it is the problem because I do not see it.
how repetitious are you wanting to make this? as quoted just a few lines above "i re-posted the statement multiple times. READ IT without being a flamboy.
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Corpus Callosum
---------------------------
The please show me in the post WHERE they take responsibility for the billing system and state it is the problem because I do not see it.
how repetitious are you wanting to make this? as quoted just a few lines above "i re-posted the statement multiple times. READ IT without being a flamboy.
But it doesnt show anywhere in the original statement that they are taking responsibility for the billing system. Instead they only say that it was due to incomplete/inaccurate info on the part of the customer. Which is funny because those customers experiencing the issue have checked their info to find it was correct, and some have even updated their info to be sure and still having the same issue.
There are 3 types of people in the world.
1.) Those who make things happen
2.) Those who watch things happen
3.) And those who wonder "What the %#*& just happened?!"
did you ever notice he doesn't state a reason why the info is incomplete or incorrect?
and just because he doesn't state a reason you assume (even tho its the most ridiculous conclusion) that he's blaming customers? look up "occam's razor".
its widely known that the whole pre-order mess had a whole slew of glitches in it. even he publicly acknowledge that.
yet you HONESTLY think he is basically saying "our order system is perfect, therefore all this incomplete and incorrect data is our CUSTOMER's fault"?
wow this is either really
stooping to a new low of trolling,
or stooping to new low of stupidity.
YOu kinda beat yourself with your own logic. Since Tasos does NOT give us an explanation WHY there was erroneous data, the simplest explanation is: "It was entered incorrectly". Hence why so many people are pissed right now, because they looked at the simplest explanation.
EDIT: I reread the statement over and over again. I sitll cannot find the text where they explicitly mention that it is the billing system fault. There is not an explanation of WHY this happened, only WHAT has happened.
I am the type of player where I like to do everything and anything from time to time.
http://en.wikipedia.org/wiki/Holodomor - pre-WW2 genocide.
The please show me in the post WHERE they take responsibility for the billing system and state it is the problem because I do not see it.
how repetitious are you wanting to make this? as quoted just a few lines above "i re-posted the statement multiple times. READ IT without being a flamboy.
But it doesnt show anywhere in the original statement that they are taking responsibility for the billing system. Instead they only say that it was due to incomplete/inaccurate info on the part of the customer. Which is funny because those customers experiencing the issue have checked their info to find it was correct, and some have even updated their info to be sure and still having the same issue.
so....billing issue right? yeah, that's what i've been saying. thats what THEY said. they didn't say users were to blame for incomplete/inaccurate info. the simply stated incomplete/inaccurate info was what was causing problems.
yeah, you know..... the thing that performely so horribly and kept on asking the same questions and only saving partial information, and timing out left and right and all that other stuff that EVERYONE knows about.
the BILLING system.
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did you ever notice he doesn't state a reason why the info is incomplete or incorrect?
and just because he doesn't state a reason you assume (even tho its the most ridiculous conclusion) that he's blaming customers? look up "occam's razor".
its widely known that the whole pre-order mess had a whole slew of glitches in it. even he publicly acknowledge that.
yet you HONESTLY think he is basically saying "our order system is perfect, therefore all this incomplete and incorrect data is our CUSTOMER's fault"?
wow this is either really
stooping to a new low of trolling,
or stooping to new low of stupidity.
YOu kinda beat yourself with your own logic. Since Tasos does NOT give us an explanation WHY there was erroneous data, the simplest explanation is: "It was entered incorrectly". Hence why so many people are pissed right now, because they looked at the simplest explanation.
EDIT: I reread the statement over and over again. I sitll cannot find the text where they explicitly mention that it is the billing system fault. There is not an explanation of WHY this happened, only WHAT has happened.
oh cute. a few threads back you saw somebody claiming another poster owned themselves, and you couldn't wait to try this new meme on the next person you talk to. regardless of any facts or logic. just like how you can't interpret a simple statement in the context of all the relevant and available knowledge all around you, and instead want to try to twist it into something totally ridiculous.
do you need everything "explicitly" explained to you in order to understand a situation? is that really what you're saying about yourself?
maybe there IS some self owning going on somewhere near here.
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They are just all-round incompetent. They can't even successfully charge the accounts for the people with COMPLETE credit-card information.
The please show me in the post WHERE they take responsibility for the billing system and state it is the problem because I do not see it.
how repetitious are you wanting to make this? as quoted just a few lines above "i re-posted the statement multiple times. READ IT without being a flamboy.
But it doesnt show anywhere in the original statement that they are taking responsibility for the billing system. Instead they only say that it was due to incomplete/inaccurate info on the part of the customer. Which is funny because those customers experiencing the issue have checked their info to find it was correct, and some have even updated their info to be sure and still having the same issue.
so....billing issue right? yeah, that's what i've been saying. thats what THEY said. they didn't say users were to blame for incomplete/inaccurate info. the simply stated incomplete/inaccurate info was what was causing problems.
yeah, you know..... the thing that performely so horribly and kept on asking the same questions and only saving partial information, and timing out left and right and all that other stuff that EVERYONE knows about.
the BILLING system.
Exactly right - and guess what, who entered that info....the user. And ask yourself, if it was the billing system and only the billing system was to blame, then why not more clearly state that in the announcement? They don't and they leave it to the reader to interpret it which only goes on to add to the fact that Aventurine has severe communication issues.
The difference is you give them the benefit of the doubt. I don't.
i don't think anyone half reasonable is gonna gonna say that they are good communicators. they don't even ATTEMPT to come up with statements on all kinds of issues that they SHOULD comment on.
this isn't a simple matter of one person giving them the benefit of the doubt tho.
there is a HUGE and BLINDINGLY OBVIOUS weakness on their side (their crappy billing system!), and there's been TONS of threads talking about this huge weakness of theirs. how it doesn't complete things, how it screws up data you have entered, and will save SOME things and not others, etc. etc. probably most of you guys have posted i'm sure very entertaining and enlightening thoughts on those threads.
and yet instead of thinking AV is blaming the billing system when he says "incomplete/inaccurate data", when THIS IS AN OBVIOUS REASON to any rational person who is not wearing hate blinders.... instead the flamboys are actually saying that they think Aventurine are trying to tell people that they can't copy in a credit card number properly or spell their own names properly?!
this is a HUGE leap of ill-motivated illogic. not some "giving them the benefit of the doubt" type of common misinterpretation.
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Don't you all get it?
This is Darkfall.
You are actually playing it right now. Your quest is to jump from forum to forum, post to post united againts the 6,000 to 10,000 player raid boss known as "Bill"and his horde of champions know as the "Xploiters" the epic battle continues. But becareful, just when you think "Bill" is done for, he still has yet to unleash his massive 1 hit kill aoe, that will hit you so hard, it will send you back to last month. Bill ha$ you.