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Warning: SSD + DirectX 11 = Huge memory dumps

BailoPan15BailoPan15 Member Posts: 410

Ever since I installed ArcheAge my pc started going slower. At first I didn't even think that its archeage, after all its within Glyph, when its closed whatever damage it can do should be gone right? Wrong! 

My 240gb SSD was getting filled within minutes and emptied over and over and over again even though I wasn't playing ArcheAge. So I started looking around with people with similar issues. At that point I was blaming a virus

 

http://www.reddit.com/r/archeage/comments/2ga03s/ssd_is_filling_up_yes_it_is_archeage/

The first comment explains it all. If you have an SSD and you use DirectX 11 do as the first poster says OR use the lesser version of DirectX until Trion and XL games fixes the bug. With the limited write cycles, this is bad for your SSDs. The least, change your pagefile's location

 

And no this doesn't only happen to the suckers with low RAM, below are my specs:

CPU: Intel i5-2500k @ 4.0GHz

RAM: 16gb Corsair Arctic White DDR3 (4x 4gb)

GPU: AMD R9 290X 

SSD: 2x Intel 520 SSD 240gb each

HDD: 500gb WD Caviar Black

As you can see, a PC that is more than capable at handling anything AA can throw at it (yes i do play on highest of settings with high FPS) yet this memory leak fucks up my system. 

Be warned people! 

P.S: Looking further into the issue, it seems that ArcheAge is not playing well with Microsoft Security Essentials which is the default AV on both Win 7 and Win 8. Adding the game to the list of whitelisted apps solves some of the issues. 

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Comments

  • angerbeaverangerbeaver Member UncommonPosts: 1,273
    Well I don't have SSD and it kills my machine which ran fine for FFXIV:ARR in High graphics. I am not sure if it is optimization on their end or my machine is just very outdated. My graphics card I know is on the older side but again no problems with FFXIV:ARR. Maybe the cartoony graphics are not as intense as the more realistic style of Archeage? Bope.
  • negativf4kknegativf4kk Member UncommonPosts: 381
    Yes quite possible my Ru client runs much smoother then EU one. But I remember at the start of Ru I had lots of problems but it sorted it seff out with more updates they put in. So I hope Trion will sort it out.

    I thought it was my rig at first. But it wasnt. So my two clients run diffrently.

    <a href="http://www.danasoft.com"><img src="http://www.danasoft.com/sig/499105419258.jpg"; border="0"></a><div style="font-family:arial,sans-serif;font-size:11px;"><p>Sign by Danasoft - <a href="http://www.danasoft.com">For Backgrounds and Layouts</a></p></div>

  • Spankster77Spankster77 Member UncommonPosts: 487
    I have both an SSD and a spinning disc drive on my PC and I just run AA on the spinning disc.  There is no instancing really in this game so load screens really aren't an issue.  I tend to save my SSD for games that are heavily instanced like FFXIV and ESO.
  • BailoPan15BailoPan15 Member Posts: 410
    Originally posted by negativf4kk
    Yes quite possible my Ru client runs much smoother then EU one. But I remember at the start of Ru I had lots of problems but it sorted it seff out with more updates they put in. So I hope Trion will sort it out.

    I thought it was my rig at first. But it wasnt. So my two clients run diffrently.

    Yeah. I do enjoy the game so far but just seeing my PC going all numb like that even AFTER I close ArcheAge made me reconsider if its worth playing this game. Will monitor the situation after I add glyph and archeage to MSE whitelist. 

  • BailoPan15BailoPan15 Member Posts: 410
    Originally posted by Spankster77
    I have both an SSD and a spinning disc drive on my PC and I just run AA on the spinning disc.  There is no instancing really in this game so load screens really aren't an issue.  I tend to save my SSD for games that are heavily instanced like FFXIV and ESO.

    It matters where your Pagefile.sys file is located at. Where you installed AA is of no concern to this issue.

  • BailoPan15BailoPan15 Member Posts: 410
    Originally posted by Jean-Luc_Picard

    CPU: Core I7 4790k (4.4 ghz, watercooled) - GPU: ASUS R9 290x-DC2 OC 4Gb DDR5 - RAM: 16GB Kingston HyperX DDR3 - Motherboard: Gigabyte GA-Z97-DH3 - PSU: Antec TruePower New 750W - Storage: Kingston SV300 480gb SSD and 3 1TB HDDs - Main display: Philips 40" 40PUK6809 3D 4K TV - Second display: Hannspree 23" Full HD LCD monitor - Soundcard: Pioneer VSX-322 AV Receiver HDMI linked with the GPU and the TV, with Jamo S 426 HS 3 5.0 speakers and Pioneer S-21W subwoofer - OS: Windows 7 Ultimate 64 bits.

     

    No such problem here (when I manage to get past the queues. Game's smooth as silk, no crashes or memory leaks or dumps. Game is installed on the SSD. Pagefile is on my Velociraptor 1TB because my system barely uses it anyway, so why reduce the lifespan of my SSD? And for the few times my systems uses the pagefile, well... the Velociraptor is still the fastest mechanical harddisk of the planet.

    If you have 16gb of memory, you won't use the swapfile for a game. Just put it on a traditional harddisk, even if it's not as fast as a Raptor, you won't notice a difference.

    Yeah i did that and rebooted. The writes still happen. There's process activating "Antimalware Service Executable" that does 250+ mb/sec writes so once I launch ArcheAge I have to reboot in order to stop those writes. Which is weird because my gf doesn't have those issues with far inferior PC and Windows 7. I suppose the game doesn't play well with Windows 8. And I love my Windows 8, no game is going to change that. They better start working...or they are about to lose a paying customer. 

    But seriously, this is 32bit game, there is no way in hell this game could use more than a fifth of my available RAM. This pagefile shit is beyond me. 

  • BailoPan15BailoPan15 Member Posts: 410
    Originally posted by Jean-Luc_Picard
    Originally posted by BailoPan15
    Originally posted by Jean-Luc_Picard

    CPU: Core I7 4790k (4.4 ghz, watercooled) - GPU: ASUS R9 290x-DC2 OC 4Gb DDR5 - RAM: 16GB Kingston HyperX DDR3 - Motherboard: Gigabyte GA-Z97-DH3 - PSU: Antec TruePower New 750W - Storage: Kingston SV300 480gb SSD and 3 1TB HDDs - Main display: Philips 40" 40PUK6809 3D 4K TV - Second display: Hannspree 23" Full HD LCD monitor - Soundcard: Pioneer VSX-322 AV Receiver HDMI linked with the GPU and the TV, with Jamo S 426 HS 3 5.0 speakers and Pioneer S-21W subwoofer - OS: Windows 7 Ultimate 64 bits.

     

    No such problem here (when I manage to get past the queues. Game's smooth as silk, no crashes or memory leaks or dumps. Game is installed on the SSD. Pagefile is on my Velociraptor 1TB because my system barely uses it anyway, so why reduce the lifespan of my SSD? And for the few times my systems uses the pagefile, well... the Velociraptor is still the fastest mechanical harddisk of the planet.

    If you have 16gb of memory, you won't use the swapfile for a game. Just put it on a traditional harddisk, even if it's not as fast as a Raptor, you won't notice a difference.

    Yeah i did that and rebooted. The writes still happen. There's process activating "Antimalware Service Executable" that does 250+ mb/sec writes so once I launch ArcheAge I have to reboot in order to stop those writes. Which is weird because my gf doesn't have those issues with far inferior PC and Windows 7. I suppose the game doesn't play well with Windows 8. And I love my Windows 8, no game is going to change that. They better start working...or they are about to lose a paying customer. 

    But seriously, this is 32bit game, there is no way in hell this game could use more than a fifth of my available RAM. This pagefile shit is beyond me. 

    Well, my professional conclusion is:

    Your girlfriend doesn't have issues with an inferior PC.

    I don't have issues with a superior PC.

    => the problem comes from your PC.

    Do a scan with roguekiller and malwarebytes.

    My not so professional conclusion is: 

    I play a lot of games and none of them fills up my SSD. The fact that I'm not the only one in this (the reddit thread and many others) speaks for it. 

    Just google "Antimalware Service Executable archeage" and awe at the results. I am pretty sure that the game doesn't play well with Windows Defender (the Microsoft antivirus) and its overreacting. But that only means that the game is triggering procedures that Windows Defender consider harmful. That's more than enough for me to never again activate this game until the issue is resolved. I value my privacy and security. I know from where every file came to be on my PC and I'm the only one using it. I never use pirated software be it games or professional software. The free software I use is ALWAYS downloaded from the vendor's website and nowhere else. 

    Don't underestimate me, I do this shit for living and I'm telling you that AA is doing something that it shouldn't. Maybe its not AA, maybe its the HackShield, the fact remains...

  • jmcdermottukjmcdermottuk Member RarePosts: 1,571

    There's a few things about SSD's that most people don't realise. One of them is NEVER have a page file on an SSD.

    Take a look at this link for some other tips at improving performance on a system with an SSD.

     

    http://www.techradar.com/news/computing-components/storage/12-ssd-tips-to-optimise-your-drive-s-performance-943984#null

  • alkarionlogalkarionlog Member EpicPosts: 3,584
    you guys do know then playing on directx 9 solve this issues right?
    FOR HONOR, FOR FREEDOM.... and for some money.
  • angerbeaverangerbeaver Member UncommonPosts: 1,273
    Originally posted by alkarionlog
    you guys do know then playing on directx 9 solve this issues right?

    Obviously he knows. Didn't you read the previous post?

    "Don't underestimate me, I do this shit for living and I'm telling you that AA is doing something that it shouldn't...."

  • alkarionlogalkarionlog Member EpicPosts: 3,584
    Originally posted by Jean-Luc_Picard
    Originally posted by BailoPan15

    Don't underestimate me, I do this shit for living and I'm telling you that AA is doing something that it shouldn't. Maybe its not AA, maybe its the HackShield, the fact remains...

    If you do "this shit for living", I really hope you don't have too many customers... because any professional using Microsoft Security Essentials as antivirus can't be taken seriously.

    Originally posted by alkarionlog
    you guys do know then playing on directx 9 solve this issues right?

    I play on DX11 and have none of those issues.

    if you use a normal HD or at least the window paging in on your HD, the max it will happen is a lower FPS around 40-60, with a directx9 you can go around 120, this problem is with a SSD, it is doing something wrong? yes it is, what we can really do? for now? hope trion fix it, and a good fix, not the "fixes" they did with the game till now

    FOR HONOR, FOR FREEDOM.... and for some money.
  • LobotomistLobotomist Member EpicPosts: 5,981
    Originally posted by jmcdermottuk

    There's a few things about SSD's that most people don't realise. One of them is NEVER have a page file on an SSD.

    Take a look at this link for some other tips at improving performance on a system with an SSD.

     

    http://www.techradar.com/news/computing-components/storage/12-ssd-tips-to-optimise-your-drive-s-performance-943984#null

    Could you explain me what is the point of having SSD than ?

     

    Having page file on SSD enables system to access page almost as fast as RAM. This is exactly what makes the huge performance increase when using SSD.

     

     

     



  • DistopiaDistopia Member EpicPosts: 21,183
    Originally posted by BailoPan15

    Ever since I installed ArcheAge my pc started going slower. At first I didn't even think that its archeage, after all its within Glyph, when its closed whatever damage it can do should be gone right? Wrong! 

    My 240gb SSD was getting filled within minutes and emptied over and over and over again even though I wasn't playing ArcheAge. So I started looking around with people with similar issues. At that point I was blaming a virus

     

    http://www.reddit.com/r/archeage/comments/2ga03s/ssd_is_filling_up_yes_it_is_archeage/

    The first comment explains it all. If you have an SSD and you use DirectX 11 do as the first poster says OR use the lesser version of DirectX until Trion and XL games fixes the bug. With the limited write cycles, this is bad for your SSDs. The least, change your pagefile's location

     

    And no this doesn't only happen to the suckers with low RAM, below are my specs:

    CPU: Intel i5-2500k @ 4.0GHz

    RAM: 16gb Corsair Arctic White DDR3 (4x 4gb)

    GPU: AMD R9 290X 

    SSD: 2x Intel 520 SSD 240gb each

    HDD: 500gb WD Caviar Black

    As you can see, a PC that is more than capable at handling anything AA can throw at it (yes i do play on highest of settings with high FPS) yet this memory leak fucks up my system. 

    Be warned people! 

    P.S: Looking further into the issue, it seems that ArcheAge is not playing well with Microsoft Security Essentials which is the default AV on both Win 7 and Win 8. Adding the game to the list of whitelisted apps solves some of the issues. 

    Yep having the same exact issues here with the game. Windows 8 user as well... I gave up, not changing my system settings for a single game. No SSD here though.

    For every minute you are angry , you lose 60 seconds of happiness."-Emerson


  • DistopiaDistopia Member EpicPosts: 21,183
    Originally posted by Jean-Luc_Picard
     

    Well, my professional conclusion is:

    Your girlfriend doesn't have issues with an inferior PC.

    I don't have issues with a superior PC.

    => the problem comes from your PC.

    Do a scan with roguekiller and malwarebytes.

    Are you really blaming peoples PCs for this issue, as well as possible malware/virus issues?

    Edit- And we wonder why people hate Hackshield... as it typically is, it's the culprit. Next time try being objective and helpful instead of hipster know it all..

    For every minute you are angry , you lose 60 seconds of happiness."-Emerson


  • DistopiaDistopia Member EpicPosts: 21,183
    Originally posted by alkarionlog
    you guys do know then playing on directx 9 solve this issues right?

    DX9= separate EXE?

    I don't see an option in glyph to switch to dx9, and I can't get in game due to this issue..It just freezes up and goes 100% disc usage after I hit play. Afterward I'm stuck waiting for my pc to open task manager so i can shutdown AA and reset my PC.

    For every minute you are angry , you lose 60 seconds of happiness."-Emerson


  • grimalgrimal Member UncommonPosts: 2,935
    Originally posted by BailoPan15

    My not so professional conclusion is: 

    I play a lot of games and none of them fills up my SSD. The fact that I'm not the only one in this (the reddit thread and many others) speaks for it. 

    Just google "Antimalware Service Executable archeage" and awe at the results. I am pretty sure that the game doesn't play well with Windows Defender (the Microsoft antivirus) and its overreacting. But that only means that the game is triggering procedures that Windows Defender consider harmful. That's more than enough for me to never again activate this game until the issue is resolved. I value my privacy and security. I know from where every file came to be on my PC and I'm the only one using it. I never use pirated software be it games or professional software. The free software I use is ALWAYS downloaded from the vendor's website and nowhere else. 

    Don't underestimate me, I do this shit for living and I'm telling you that AA is doing something that it shouldn't. Maybe its not AA, maybe its the HackShield, the fact remains...

    Hold on there.  Are other AV products detecting the same? Sounds like MSE is just giving a false positive.  Add an exclusion and be done with it.

  • grimalgrimal Member UncommonPosts: 2,935
    Originally posted by Jean-Luc_Picard
    Originally posted by BailoPan15

    Don't underestimate me, I do this shit for living and I'm telling you that AA is doing something that it shouldn't. Maybe its not AA, maybe its the HackShield, the fact remains...

    If you do "this shit for living", I really hope you don't have too many customers... because any professional using Microsoft Security Essentials as antivirus can't be taken seriously.

    Originally posted by alkarionlog
    you guys do know then playing on directx 9 solve this issues right?

    I play on DX11 and have none of those issues.

    Oh come on.  Because he uses an AV you frown down upon?

  • PotigyPotigy Member UncommonPosts: 10

    Not sure if this is the exact same problem as the O/P but I will post my issue and solution here for others.

    Problem:

    For me everytime I would try and play AA it would either Start and have my Disk Usuage at 100% or just simply hang while my Disk Usage sat at 100%. Even closing out AA in processes would still have my computer using 100% Disk.

    Solution:

    MSE/Windows Defender doesn't like something the game or hackshield is doing. If you go into Windows Defender go to the Settings tab and then click on "Excluded Processes" to the left you can now add "Glyphclient.exe" and "Archeage.exe" to the excluded processes list. Reboot and play AA with normal Disk Usage

  • grimalgrimal Member UncommonPosts: 2,935
    Originally posted by Potigy

    Not sure if this is the exact same problem as the O/P but I will post my issue and solution here for others.

    Problem:

    For me everytime I would try and play AA it would either Start and have my Disk Usuage at 100% or just simply hang while my Disk Usage sat at 100%. Even closing out AA in processes would still have my computer using 100% Disk.

    Solution:

    MSE/Windows Defender doesn't like something the game or hackshield is doing. If you go into Windows Defender go to the Settings tab and then click on "Excluded Processes" to the left you can now add "Glyphclient.exe" and "Archeage.exe" to the excluded processes list. Reboot and play AA with normal Disk Usage

    Thank you!

  • DistopiaDistopia Member EpicPosts: 21,183
    Originally posted by Potigy

    Not sure if this is the exact same problem as the O/P but I will post my issue and solution here for others.

    Problem:

    For me everytime I would try and play AA it would either Start and have my Disk Usuage at 100% or just simply hang while my Disk Usage sat at 100%. Even closing out AA in processes would still have my computer using 100% Disk.

    Solution:

    MSE/Windows Defender doesn't like something the game or hackshield is doing. If you go into Windows Defender go to the Settings tab and then click on "Excluded Processes" to the left you can now add "Glyphclient.exe" and "Archeage.exe" to the excluded processes list. Reboot and play AA with normal Disk Usage

    Thank you! this one actually worked... 4% usage, sitting in a 20 min queue

    For every minute you are angry , you lose 60 seconds of happiness."-Emerson


  • Octagon7711Octagon7711 Member LegendaryPosts: 9,004
    Originally posted by Torvaldr
    Originally posted by jmcdermottuk

    There's a few things about SSD's that most people don't realise. One of them is NEVER have a page file on an SSD.

    Take a look at this link for some other tips at improving performance on a system with an SSD.

    http://www.techradar.com/news/computing-components/storage/12-ssd-tips-to-optimise-your-drive-s-performance-943984#null

    I think that page is full of horrible advice. Having your pagefile on the SSD is just fine. People who don't know what they're doing screwing with system settings is the surest quickest way to tank your performance and reliability. Even people who do know what they're doing sometimes don't do it right. Windows 8 knows how to manage its pagefile, memory, and system. It's especially true on an SSD.

    I have to agree.  I looked into moving my page file from SSD and putting it on a separate drive.  But my research turned up that most experts say just leave it alone as windows is coded to use the page file system in a certain way even if you have a ton of memory it will still utilize it.  SSDs now have an expected life equal to hard drives so it should be OK.  My SSD has been used for over three years pretty much daily as I spend a lot of time playing games and so far so good leaving it just as it is.

     

    Just did a search on 'Archeage ssd problems' and got over 33 thousand hits.   

    "We all do the best we can based on life experience, point of view, and our ability to believe in ourselves." - Naropa      "We don't see things as they are, we see them as we are."  SR Covey

  • breadm1xbreadm1x Member UncommonPosts: 374

    I got 32GB of memory nothing actualy touches my swap file.

    Unless i am using a 32Bit program that can only allocate 4Gb (hint)

    Trust me the koreans where using a 64Bit client in 2012 so why can Trion ? :P


  • LobotomistLobotomist Member EpicPosts: 5,981

    BTW I am using Win8 with SSD drive , page file is on C: (SDD)

    And I am not seeing nothing you describe ?

     

    Game itself is installed on other drive.

    And the C: disc usage is 1 to 10% at maximum. And its certanly not filling up.

     

    What should I see ?



  • Leon1eLeon1e Member UncommonPosts: 791
    Originally posted by Jean-Luc_Picard
    Originally posted by grimal
    Originally posted by Jean-Luc_Picard
    Originally posted by BailoPan15

    Don't underestimate me, I do this shit for living and I'm telling you that AA is doing something that it shouldn't. Maybe its not AA, maybe its the HackShield, the fact remains...

    If you do "this shit for living", I really hope you don't have too many customers... because any professional using Microsoft Security Essentials as antivirus can't be taken seriously.

    Originally posted by alkarionlog
    you guys do know then playing on directx 9 solve this issues right?

    I play on DX11 and have none of those issues.

    Oh come on.  Because he uses an AV you frown down upon?

    Nope,  because I am a professional, I work all day with other professionals, we all know that Security Essentials is crap and doesn't detect anything worth detecting. And also, even Microsoft recommends to no longer use that antivirus but to get a better one (Bitdefender for instance, which provides top protection and is barely using any system resources, or the free version of AVast if you are cheap but it's using more resources and the detection isn't as good).

    MSE was on the top of the rankings in 2009, but nowadays its one of the worse possible.

    http://www.howtogeek.com/173291/goodbye-microsoft-security-essentials-microsoft-now-recommends-you-use-a-third-party-antivirus/

    Security is really not that hard if you have basic understanding at how things work. Check your firewall at least once a week, use legit software as the op, turn down the porn,  and never grant administrator access to an unsigned app. Also regular OS updates is a good idea. I have my autoupdater on automatic. It installs stuff whenever it needs to and im fine with that. I wonder what kind of professional you really are

    P.S: You know, using any kind of antivirus is more or less like using an umbrella after the rain :) 

    P.S: Oh yeah, locking down your USB port for thumb drives is a good idea too. But really in linux as in Windows, granting root access to unsigned app is worse than playing with fire. 

  • jagd1jagd1 Member Posts: 281
    Originally posted by Lobotomist

    Could you explain me what is the point of having SSD than ?

     

    Having page file on SSD enables system to access page almost as fast as RAM. This is exactly what makes the huge performance increase when using SSD.

     

    6. TURN OFF PAGEFILE – CAPACITY/ENDURANCE

     Pagefile was created in the early days of Windows to compensate for softwares increasing need for memory as well as the significant cost of that memory.  In response, Microsoft introduced Pagefile which created a 4GB (typically) file on your hard drive that acted as virtual memory.  The problem with this concept always was that the information stored and removed from the Pagefile could still only be transferred as fast as the hard drive could accomplish. And then came SSDs and cheaper memory.

    Along with Windows 7 came a more effective way, within the OS, of managing active programs and memory became significantly cheaper with a typical system having 4GB of memory.  Our recommendation to shut down Pagefile was originally made in 2010 when we were running MS Vista and had just upgraded to 4GB of RAM.  We have since been through countless systems for business and bench use and have never experienced a problem after shutting down Pagefile.  We realized some time ago that, even though the SSD that the Pagefile resided was fast, pure memory was ten times that of an SSD.  Leaving Pagefile on just didn’t make sense.

     

    http://www.thessdreview.com/ssd-guides/optimization-guides/the-ssd-optimization-guide-ultimate-windows-8-edition/2/?PageSpeed=noscript

     

    BailoPan15 You had been turned off pagefile for SSD optimization when you installed it  http://www.thessdreview.com/ssd-guides/optimization-guides/the-ssd-optimization-guide-ultimate-windows-8-edition/?PageSpeed=noscript

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