I haven't read all comments because I'm a slacker but I still have to state that as a mother of 3 gaming nerds i share the opinion and concern of the OP on this one.
I have always played together with my kids and for some reason many of my friends…
I agree that funcom should probably fire everyone in their PR department and then delay all of their releases for 6 month to actually make things work... But the month and years after their terrible releases they have a great product, they work hard…
I am a WoW-fan even if I only play the game 3-4 month a year.
I will always prefer AO (or games in that genre) but can't see anything wrong with wow.
I use it as a vacation from my other games