Originally posted by Trollstar
I'm thinking maybe it was user error.
But its a shame there wasn't better customer support, I never really needed to speak with them during my few months there.
These are for you.
http://img72.ima…
Originally posted by Yeebo
Originally posted by Kiemye
Yeebo,
I used the key you sent, made a different race, class, and put her on a different server. I have now been able to complete the n00b instance, which tells me that it's something…
Yeebo,
I used the key you sent, made a different race, class, and put her on a different server. I have now been able to complete the n00b instance, which tells me that it's something with the other account. Thank you very much for sending m…
Originally posted by Yeebo
Originally posted by Kiemye
I did that when I reinstalled it. Thanks for trying to help. I'll try one last time tomorrow and then it's uninstall time. Thank you for the compliment. I'd love to be able to try i…
Originally posted by FikusOfAhazi
The only thing i can think of is downloading from another source. I highly doubt the newbie zone is full. Net framework 1.0 update maybe..i hate to recommend windows updates cause they usually mess something …
Originally posted by Wiznumb
1st I've heard of it, and I've had good experiences with the CS in lotro.
I'm really glad a few of you have. It is the ONLY thing that has given me hope, or I wouldn't be sitting here trying to still get this …
Originally posted by FikusOfAhazi
have you tried downloading the trial from another source maybe and reinstalling. You could have a corrupt file or missing file or something. Not saying its on your end, its probably not, just narrowing down the …
The one from the 2nd attempt, Nate, logged off on me and when I tried to reopen it, and account management was closed. Now I opened another live chat with support and I got the first guy back, Shane.
Originally posted by Yeebo
Originally posted by Kiemye
I tried everything I could think of. I hate to say it but I can't figure out anything else it could be except my account.
You might try something here (scroll down to contact opt…
Originally posted by jessian
Originally posted by Kiemye
I made a trial account on Dec 23rd. I went through the n00b instances and went to load into the actual game. Instead of putting me into the game it threw me back into the n00b instan…
Originally posted by Yeebo
I will say this. The LoTRO client can be quirky. Based on my experience I would not place it outside the realm of possibility that the OP has found some insanely rare 1 in 10,000 users bug.
To the OP:
Suggestio…
Originally posted by Koddo
Originally posted by Kiemye
All in all over the course of a week I repeated the quest around 10 times total. I repeated it before contacting customer service, then +Irnold+ (a CSR) had me repeat it multiple times…
Originally posted by Taniquetil
The GM services were actually run by a 3rd party - Alchemic Dream.They have not had many rave reviews !
As far as I know they will no longer be running the GM's for Lotro , so hopefully we'll all be better off. I t…
Originally posted by Trollstar
Hmm, you experienced a phenomenon never run into by any other player, (well, maybe one in beta) there seems to be no explaination for it, until proven differently user error remains the number one likely cause.
…
Originally posted by Furrbawl
Holy crap. such anger!
To the OP, I am sorry that you had that experience with Customer Service. I have heard other horror stories with EU support, so I am not surprised with the troubles you are having.
I think part…
Originally posted by reaperuk
Originally posted by Kiemye
I made another character AND re-did the n00b instance at least 10 times, if not more.
So first of all you told us you had the problem once, then when people were a bit …
Originally posted by FikusOfAhazi
Originally posted by Druz
I have NEVER ever heard of anything like this happening to anyone.. and it happening to more than one character of yours doesn't make any sense what-so-ever
Very very odd if it did …
Originally posted by FikusOfAhazi
Originally posted by Kiemye
Originally posted by Lobotomist
You play european game right ?
Codemasters are known as very sucky GMs
And if you are stuck in N00b instance, your character is not created yet. …
Originally posted by Trollstar
I'm thinking maybe it was user error.
But its a shame there wasn't better customer support, I never really needed to speak with them during my few months there.
No it was not user error. I'm not a MMO …