Turbine dropped the ball

signetring

I hadn't been in a while, so I browsed over to DDO's forums and was shocked. There were 13 out of 25 threads on the first page that were slamming Turbine for not communicating (at all) with their player base. Many of these threads were very active and not just the work of one or two people. They truly have lost control of this game.

I have to admit, that's shocking. Even on it's worst day before there would maybe be two or three threads. Now, they have a serious PR nightmare.

Here's hoping they just fold it up altogether, it needs to die already. I moved on in Jan 2008 after Mod 6 failed to capture my attention. I also realized it would be a LONG time before new content hit. My guild and even the forums told me I was crazy but from the release of MOD6 to MOD8 (the next batch of quests) was nearly TEN months. Their development cycle just cannot possibly retain customers.

It's one thing to enjoy running the same quests over and over, but to not even have the OPTION of doing something new, that's just sad.

AllNewMMOSuk

One problem with Turbine's player base is the player base. You see it on the Asheron's Call forums too (I've been playing AC since the beginning), people feel they are owed much more communication then they actually are. So at some point players of Turbine games got spoiled by lots of dev posts, and now that they aren't getting as many they feel they are owed them.

 

I don't feel it's Turbine's fault except for maybe communicating too much in the beginning of both of these games and creating the expectation. Overall I still see more dev posts on Turbine forums then most other MMOs, I chalk it up to misguided players. That and the fact that Turbine tends to not delete posts that bash them, they are nice enough to let you say what you want as long as it doesn't involve profanity or insults to other players. So these posts would be deleted on a lot of other game forums.

signetring

Originally posted by AllNewMMOSuk


One problem with Turbine's player base is the player base. You see it on the Asheron's Call forums too (I've been playing AC since the beginning), people feel they are owed much more communication then they actually are. So at some point players of Turbine games got spoiled by lots of dev posts, and now that they aren't getting as many they feel they are owed them.
 
I don't feel it's Turbine's fault except for maybe communicating too much in the beginning of both of these games and creating the expectation. Overall I still see more dev posts on Turbine forums then most other MMOs, I chalk it up to misguided players. That and the fact that Turbine tends to not delete posts that bash them, they are nice enough to let you say what you want as long as it doesn't involve profanity or insults to other players. So these posts would be deleted on a lot of other game forums.

 

I often wonder when people start praising the amount of communications from Turbine amongst other MMO's. My only question is: which MMO's are you referring to? There hasn't been an MMO I played in the last 2 years that didn't have more communication than Turbine gives their players.

The main problem isn't their players... they are the LAST people you should be blaming for a company's shortcoming.

That's like blaming a restaurant's bad food on the people who go to dine there. It's just not even remotely imaginable.

 

Mrbloodworth

Originally posted by signetring

Originally posted by AllNewMMOSuk


One problem with Turbine's player base is the player base. You see it on the Asheron's Call forums too (I've been playing AC since the beginning), people feel they are owed much more communication then they actually are. So at some point players of Turbine games got spoiled by lots of dev posts, and now that they aren't getting as many they feel they are owed them.
 
I don't feel it's Turbine's fault except for maybe communicating too much in the beginning of both of these games and creating the expectation. Overall I still see more dev posts on Turbine forums then most other MMOs, I chalk it up to misguided players. That and the fact that Turbine tends to not delete posts that bash them, they are nice enough to let you say what you want as long as it doesn't involve profanity or insults to other players. So these posts would be deleted on a lot of other game forums.

 

I often wonder when people start praising the amount of communications from Turbine amongst other MMO's. My only question is: which MMO's are you referring to? There hasn't been an MMO I played in the last 2 years that didn't have more communication than Turbine gives their players.

The main problem isn't their players... they are the LAST people you should be blaming for a company's shortcoming.

That's like blaming a restaurant's bad food on the people who go to dine there. It's just not even remotely imaginable.

 

Uh, do you even know all the communication channels they use? Because if your saying others companies communicate more, your sadly mistaken.

 

Kyleran

Originally posted by signetring

Originally posted by AllNewMMOSuk


One problem with Turbine's player base is the player base. You see it on the Asheron's Call forums too (I've been playing AC since the beginning), people feel they are owed much more communication then they actually are. So at some point players of Turbine games got spoiled by lots of dev posts, and now that they aren't getting as many they feel they are owed them.
 
I don't feel it's Turbine's fault except for maybe communicating too much in the beginning of both of these games and creating the expectation. Overall I still see more dev posts on Turbine forums then most other MMOs, I chalk it up to misguided players. That and the fact that Turbine tends to not delete posts that bash them, they are nice enough to let you say what you want as long as it doesn't involve profanity or insults to other players. So these posts would be deleted on a lot of other game forums.

 

I often wonder when people start praising the amount of communications from Turbine amongst other MMO's. My only question is: which MMO's are you referring to? There hasn't been an MMO I played in the last 2 years that didn't have more communication than Turbine gives their players.

The main problem isn't their players... they are the LAST people you should be blaming for a company's shortcoming.

That's like blaming a restaurant's bad food on the people who go to dine there. It's just not even remotely imaginable.

 

 

No, customers can have unreasonable expectations, and while they may have come to expect a certain level of communication it might not be realistic for them to expect it to continue indefinitely.

I'm not saying Turbine's not dropping the ball, but then again, if people haven't seen this game in a spiral death dive yet they never will.

 

Sarr

Originally posted by Mrbloodworth

Originally posted by signetring

Originally posted by AllNewMMOSuk


One problem with Turbine's player base is the player base. You see it on the Asheron's Call forums too (I've been playing AC since the beginning), people feel they are owed much more communication then they actually are. So at some point players of Turbine games got spoiled by lots of dev posts, and now that they aren't getting as many they feel they are owed them.
 
I don't feel it's Turbine's fault except for maybe communicating too much in the beginning of both of these games and creating the expectation. Overall I still see more dev posts on Turbine forums then most other MMOs, I chalk it up to misguided players. That and the fact that Turbine tends to not delete posts that bash them, they are nice enough to let you say what you want as long as it doesn't involve profanity or insults to other players. So these posts would be deleted on a lot of other game forums.

 

I often wonder when people start praising the amount of communications from Turbine amongst other MMO's. My only question is: which MMO's are you referring to? There hasn't been an MMO I played in the last 2 years that didn't have more communication than Turbine gives their players.

The main problem isn't their players... they are the LAST people you should be blaming for a company's shortcoming.

That's like blaming a restaurant's bad food on the people who go to dine there. It's just not even remotely imaginable.

 

Uh, do you even know all the communication channels they use? Because if your saying others companies communicate more, your sadly mistaken.

 

 

Exactly. Face it people. Communication is great from Turbine. You just want to know when is Mod 9 comming, what is super-secret, why so much delay, etc. Saying it's "the lack of communication" is sounding good and strong, but you're totally mistaken. And sadly, I bet you know it.

Content? There's enough content for new players. If you're people bored, take a break. I don't have any problems with this, if something is boring to me and Turbine can't speed up their development now, I can't change it, right? Either I accept it or go away for some time or forever. That's absolutely normal.

Other than that, in DDO EU there's a LOT more players than I ever seen in this game. I wan't soon after the launch, so I bet there was even more players, but now it's really good.

This only indicates Turbine is doing a great job, but some people don't want to accept it, to see it and admit it. They just want more content of their liking - high level and made this or that way. Like elderly people who complain about everything, while youngsters are having fun and enjoy their lives. Finito.

Rokurgepta

Originally posted by Sarr

Originally posted by Mrbloodworth

Originally posted by signetring

Originally posted by AllNewMMOSuk


One problem with Turbine's player base is the player base. You see it on the Asheron's Call forums too (I've been playing AC since the beginning), people feel they are owed much more communication then they actually are. So at some point players of Turbine games got spoiled by lots of dev posts, and now that they aren't getting as many they feel they are owed them.
 
I don't feel it's Turbine's fault except for maybe communicating too much in the beginning of both of these games and creating the expectation. Overall I still see more dev posts on Turbine forums then most other MMOs, I chalk it up to misguided players. That and the fact that Turbine tends to not delete posts that bash them, they are nice enough to let you say what you want as long as it doesn't involve profanity or insults to other players. So these posts would be deleted on a lot of other game forums.

 

I often wonder when people start praising the amount of communications from Turbine amongst other MMO's. My only question is: which MMO's are you referring to? There hasn't been an MMO I played in the last 2 years that didn't have more communication than Turbine gives their players.

The main problem isn't their players... they are the LAST people you should be blaming for a company's shortcoming.

That's like blaming a restaurant's bad food on the people who go to dine there. It's just not even remotely imaginable.

 

Uh, do you even know all the communication channels they use? Because if your saying others companies communicate more, your sadly mistaken.

 

 

Exactly. Face it people. Communication is great from Turbine. You just want to know when is Mod 9 comming, what is super-secret, why so much delay, etc. Saying it's "the lack of communication" is sounding good and strong, but you're totally mistaken. And sadly, I bet you know it.

Content? There's enough content for new players. If you're people bored, take a break. I don't have any problems with this, if something is boring to me and Turbine can't speed up their development now, I can't change it, right? Either I accept it or go away for some time or forever. That's absolutely normal.

Other than that, in DDO EU there's a LOT more players than I ever seen in this game. I wan't soon after the launch, so I bet there was even more players, but now it's really good.

This only indicates Turbine is doing a great job, but some people don't want to accept it, to see it and admit it. They just want more content of their liking - high level and made this or that way. Like elderly people who complain about everything, while youngsters are having fun and enjoy their lives. Finito.

Turbine is not great at communication. A few Fanboys perpetuate this rumor and that is all it is. Turbine was a little better at the start of DDO than they are today, but the communication was always spotty at best. Your constant claim that their communication is great while they avoid the forums for days makes it quite clear you have no clue.

 

 

Your remarks are childish at best, maybe it is the lnaguage difference or maybe you need to grow up. DDO is not a growing game. There is no advertising, there is no time spent with gaming websites promoting the game. How in the world does a game with no advertising grow when the word of mouth has never been great?

signetring

Originally posted by Rokurgepta

Originally posted by Sarr

Originally posted by Mrbloodworth

Originally posted by signetring

Originally posted by AllNewMMOSuk

Like elderly people who complain about everything, while youngsters are having fun and enjoy their lives. Finito.

Your remarks are childish at best, maybe it is the lnaguage difference or maybe you need to grow up. DDO is not a growing game. There is no advertising, there is no time spent with gaming websites promoting the game. How in the world does a game with no advertising grow when the word of mouth has never been great?

 

Must be the elderly people talking about it at Bingo night.

Seriously though the average age of the DDO gamer was something like 35. It was much higher than the average gamer overall. Perhaps there are some truths to his observations :-D

 

 

Swanea

I thought the ball was dropped on the game itself, not so much communication.  I know it's cool to talk to devs, but some things just can't happen.

Rokurgepta

Originally posted by Swanea


I thought the ball was dropped on the game itself, not so much communication.  I know it's cool to talk to devs, but some things just can't happen.

 

Forget talking to the devs. The players want communication with the community relations people, you know the ones hired to read and respond to forums as well as moderate and take into meeting things they have learned from the forums. I as a player would be happy to never see a real Dev post and they instead work to make the game better. I want communication from the people actually paid to do that job.

 

 

Bahbus

You know what I see? A bunch of whining and complaining.

 

I mean what do you want them to say? "Today we worked on fixing this. We completed this. We're throwing around these ideas." They'll tell you when they are ready to tell you. They don't need to update you on everything until they have everyone on the same page about what they want to do. Would you rather they keep you so updated that they tell you what they want to do, and then down the line tell you they had to cut it out because they can't get it done in time? It's Turbine, not Microsoft.

 

Or perhaps some of you are just complaining that they don't respond to your questions? Is it a question they have answered? Is it a question that they feel needs to be answered? Is your question stupid? Are they busy trying to get all the correct info to give you the best answer? Perhaps some of the people bounce from game to game (its a small company so its a possibility). Parhaps there are much fewer people to handle these communications because many of them are over at LOTRO. You don't know WHY they aren't answering you, and perhaps they have a damned good reason. You'll probably never know.

 

The point is to get over it. They'll answer it when they answer it.

Rokurgepta

Originally posted by Bahbus


You know what I see? A bunch of whining and complaining.
 
I mean what do you want them to say? "Today we worked on fixing this. We completed this. We're throwing around these ideas." They'll tell you when they are ready to tell you. They don't need to update you on everything until they have everyone on the same page about what they want to do. Would you rather they keep you so updated that they tell you what they want to do, and then down the line tell you they had to cut it out because they can't get it done in time? It's Turbine, not Microsoft.
 
Or perhaps some of you are just complaining that they don't respond to your questions? Is it a question they have answered? Is it a question that they feel needs to be answered? Is your question stupid? Are they busy trying to get all the correct info to give you the best answer? Perhaps some of the people bounce from game to game (its a small company so its a possibility). Parhaps there are much fewer people to handle these communications because many of them are over at LOTRO. You don't know WHY they aren't answering you, and perhaps they have a damned good reason. You'll probably never know.
 
The point is to get over it. They'll answer it when they answer it.

 

Communication and customer service are huge in businesses such as MMOs. I would not expect you to understand as you are not old enough to understand business or life yet. The point child is they people to communicate with their paying public and those people are not just not doing their job they threaten to cum communicating more when the forums get out of hand. Of course Turbine is the reason those forums get so bad since they stopped moderating as well as they used to and have allowed the fanboys to insult all they want with minimal supervision.

 

If they have a damned good reason they should tell people. Giving people that information would cut down a lot of the people complaining about no information. If they do not have enough people that is their problem. They have said before their people work on individual games and do not share resources. If you want to be an excuse machine at least know what excuse to give.

 

All I see is you whining about so called whining. Hello pot, I am the kettle.

Bahbus

Originally posted by Rokurgepta

Originally posted by Bahbus


You know what I see? A bunch of whining and complaining.
 
I mean what do you want them to say? "Today we worked on fixing this. We completed this. We're throwing around these ideas." They'll tell you when they are ready to tell you. They don't need to update you on everything until they have everyone on the same page about what they want to do. Would you rather they keep you so updated that they tell you what they want to do, and then down the line tell you they had to cut it out because they can't get it done in time? It's Turbine, not Microsoft.
 
Or perhaps some of you are just complaining that they don't respond to your questions? Is it a question they have answered? Is it a question that they feel needs to be answered? Is your question stupid? Are they busy trying to get all the correct info to give you the best answer? Perhaps some of the people bounce from game to game (its a small company so its a possibility). Parhaps there are much fewer people to handle these communications because many of them are over at LOTRO. You don't know WHY they aren't answering you, and perhaps they have a damned good reason. You'll probably never know.
 
The point is to get over it. They'll answer it when they answer it.

 

Communication and customer service are huge in businesses such as MMOs. I would not expect you to understand as you are not old enough to understand business or life yet. The point child is they people to communicate with their paying public and those people are not just not doing their job they threaten to cum communicating more when the forums get out of hand. Of course Turbine is the reason those forums get so bad since they stopped moderating as well as they used to and have allowed the fanboys to insult all they want with minimal supervision.

 

If they have a damned good reason they should tell people. Giving people that information would cut down a lot of the people complaining about no information. If they do not have enough people that is their problem. They have said before their people work on individual games and do not share resources. If you want to be an excuse machine at least know what excuse to give.

 

All I see is you whining about so called whining. Hello pot, I am the kettle.

 

Funny thing is...I didn't do any whining or complaining at all.

All I did was throw some possibilities out there. I don't know their reasons, just as you don't know their reasons.

Rokurgepta

Originally posted by Bahbus

Originally posted by Rokurgepta

Originally posted by Bahbus


You know what I see? A bunch of whining and complaining.
 
I mean what do you want them to say? "Today we worked on fixing this. We completed this. We're throwing around these ideas." They'll tell you when they are ready to tell you. They don't need to update you on everything until they have everyone on the same page about what they want to do. Would you rather they keep you so updated that they tell you what they want to do, and then down the line tell you they had to cut it out because they can't get it done in time? It's Turbine, not Microsoft.
 
Or perhaps some of you are just complaining that they don't respond to your questions? Is it a question they have answered? Is it a question that they feel needs to be answered? Is your question stupid? Are they busy trying to get all the correct info to give you the best answer? Perhaps some of the people bounce from game to game (its a small company so its a possibility). Parhaps there are much fewer people to handle these communications because many of them are over at LOTRO. You don't know WHY they aren't answering you, and perhaps they have a damned good reason. You'll probably never know.
 
The point is to get over it. They'll answer it when they answer it.

 

Communication and customer service are huge in businesses such as MMOs. I would not expect you to understand as you are not old enough to understand business or life yet. The point child is they people to communicate with their paying public and those people are not just not doing their job they threaten to cum communicating more when the forums get out of hand. Of course Turbine is the reason those forums get so bad since they stopped moderating as well as they used to and have allowed the fanboys to insult all they want with minimal supervision.

 

If they have a damned good reason they should tell people. Giving people that information would cut down a lot of the people complaining about no information. If they do not have enough people that is their problem. They have said before their people work on individual games and do not share resources. If you want to be an excuse machine at least know what excuse to give.

 

All I see is you whining about so called whining. Hello pot, I am the kettle.

 

Funny thing is...I didn't do any whining or complaining at all.

All I did was throw some possibilities out there. I don't know their reasons, just as you don't know their reasons.

 

Sure you did. Your first line was whining and complaining about people whining and complaining. You fail to see the irony of course. Fanboys like yourself are very against free speech. While no forum guarentees free speech fanboys are the ones always trying to ruin threads that have any complaints by pretending all is great and calling names. Even a well thought out complaint will bring out the defenders who do no research and have no clue. They think they are better than the complainers but in reality they do nothing to help their own cause as any reader with a mind of their own will see blind loyalty and know that such a person can not be fully believed.

 

As a paying customer you or I have the right to complain within the forum guidelines. If you do not like that then I suggest you write to the forum moderators and see if they will set up a fanboy love channel for you to never see reality again. Then the rose colored glasses group can tell eachother how amazing Turbine is while their game DDO is clearly in trouble today.

 

Do you read the official forums? It is quite clear there is a communication issue when even people who have defended turbine for 3 years on blind faith are now complaining about the pace of developement and the absolute cone of silence the community relations people have employed. You are free to beieve you deserve no communication, just as I am free to believe my money entitles me to more than server access. There are plenty of games out there trying harder to earn my entertainment dollar than Turbine does. Right now Turbine just happens to make the only game that I find fun enough to spend it on.

Bahbus

Originally posted by Rokurgepta

Originally posted by Bahbus

Originally posted by Rokurgepta

Originally posted by Bahbus


You know what I see? A bunch of whining and complaining.
 
I mean what do you want them to say? "Today we worked on fixing this. We completed this. We're throwing around these ideas." They'll tell you when they are ready to tell you. They don't need to update you on everything until they have everyone on the same page about what they want to do. Would you rather they keep you so updated that they tell you what they want to do, and then down the line tell you they had to cut it out because they can't get it done in time? It's Turbine, not Microsoft.
 
Or perhaps some of you are just complaining that they don't respond to your questions? Is it a question they have answered? Is it a question that they feel needs to be answered? Is your question stupid? Are they busy trying to get all the correct info to give you the best answer? Perhaps some of the people bounce from game to game (its a small company so its a possibility). Parhaps there are much fewer people to handle these communications because many of them are over at LOTRO. You don't know WHY they aren't answering you, and perhaps they have a damned good reason. You'll probably never know.
 
The point is to get over it. They'll answer it when they answer it.

 

Communication and customer service are huge in businesses such as MMOs. I would not expect you to understand as you are not old enough to understand business or life yet. The point child is they people to communicate with their paying public and those people are not just not doing their job they threaten to cum communicating more when the forums get out of hand. Of course Turbine is the reason those forums get so bad since they stopped moderating as well as they used to and have allowed the fanboys to insult all they want with minimal supervision.

 

If they have a damned good reason they should tell people. Giving people that information would cut down a lot of the people complaining about no information. If they do not have enough people that is their problem. They have said before their people work on individual games and do not share resources. If you want to be an excuse machine at least know what excuse to give.

 

All I see is you whining about so called whining. Hello pot, I am the kettle.

 

Funny thing is...I didn't do any whining or complaining at all.

All I did was throw some possibilities out there. I don't know their reasons, just as you don't know their reasons.

 

Sure you did. Your first line was whining and complaining about people whining and complaining. You fail to see the irony of course. Fanboys like yourself are very against free speech. While no forum guarentees free speech fanboys are the ones always trying to ruin threads that have any complaints by pretending all is great and calling names. Even a well thought out complaint will bring out the defenders who do no research and have no clue. They think they are better than the complainers but in reality they do nothing to help their own cause as any reader with a mind of their own will see blind loyalty and know that such a person can not be fully believed.

 

As a paying customer you or I have the right to complain within the forum guidelines. If you do not like that then I suggest you write to the forum moderators and see if they will set up a fanboy love channel for you to never see reality again. Then the rose colored glasses group can tell eachother how amazing Turbine is while their game DDO is clearly in trouble today.

 

Do you read the official forums? It is quite clear there is a communication issue when even people who have defended turbine for 3 years on blind faith are now complaining about the pace of developement and the absolute cone of silence the community relations people have employed. You are free to beieve you deserve no communication, just as I am free to believe my money entitles me to more than server access. There are plenty of games out there trying harder to earn my entertainment dollar than Turbine does. Right now Turbine just happens to make the only game that I find fun enough to spend it on.

 

Nope. I simply made an observation, "I see a bunch of whiners and complainers."

If I were to whine/complain about the whiners/complainers then I would have said, "Man, I'm really tired of all these people complaining." And that is not what I said. I made an observation, and suggested possible answers, that is all.

Rokurgepta

Originally posted by Bahbus

Originally posted by Rokurgepta

Originally posted by Bahbus

Originally posted by Rokurgepta

Originally posted by Bahbus


You know what I see? A bunch of whining and complaining.
 
I mean what do you want them to say? "Today we worked on fixing this. We completed this. We're throwing around these ideas." They'll tell you when they are ready to tell you. They don't need to update you on everything until they have everyone on the same page about what they want to do. Would you rather they keep you so updated that they tell you what they want to do, and then down the line tell you they had to cut it out because they can't get it done in time? It's Turbine, not Microsoft.
 
Or perhaps some of you are just complaining that they don't respond to your questions? Is it a question they have answered? Is it a question that they feel needs to be answered? Is your question stupid? Are they busy trying to get all the correct info to give you the best answer? Perhaps some of the people bounce from game to game (its a small company so its a possibility). Parhaps there are much fewer people to handle these communications because many of them are over at LOTRO. You don't know WHY they aren't answering you, and perhaps they have a damned good reason. You'll probably never know.
 
The point is to get over it. They'll answer it when they answer it.

 

Communication and customer service are huge in businesses such as MMOs. I would not expect you to understand as you are not old enough to understand business or life yet. The point child is they people to communicate with their paying public and those people are not just not doing their job they threaten to cum communicating more when the forums get out of hand. Of course Turbine is the reason those forums get so bad since they stopped moderating as well as they used to and have allowed the fanboys to insult all they want with minimal supervision.

 

If they have a damned good reason they should tell people. Giving people that information would cut down a lot of the people complaining about no information. If they do not have enough people that is their problem. They have said before their people work on individual games and do not share resources. If you want to be an excuse machine at least know what excuse to give.

 

All I see is you whining about so called whining. Hello pot, I am the kettle.

 

Funny thing is...I didn't do any whining or complaining at all.

All I did was throw some possibilities out there. I don't know their reasons, just as you don't know their reasons.

 

Sure you did. Your first line was whining and complaining about people whining and complaining. You fail to see the irony of course. Fanboys like yourself are very against free speech. While no forum guarentees free speech fanboys are the ones always trying to ruin threads that have any complaints by pretending all is great and calling names. Even a well thought out complaint will bring out the defenders who do no research and have no clue. They think they are better than the complainers but in reality they do nothing to help their own cause as any reader with a mind of their own will see blind loyalty and know that such a person can not be fully believed.

 

As a paying customer you or I have the right to complain within the forum guidelines. If you do not like that then I suggest you write to the forum moderators and see if they will set up a fanboy love channel for you to never see reality again. Then the rose colored glasses group can tell eachother how amazing Turbine is while their game DDO is clearly in trouble today.

 

Do you read the official forums? It is quite clear there is a communication issue when even people who have defended turbine for 3 years on blind faith are now complaining about the pace of developement and the absolute cone of silence the community relations people have employed. You are free to beieve you deserve no communication, just as I am free to believe my money entitles me to more than server access. There are plenty of games out there trying harder to earn my entertainment dollar than Turbine does. Right now Turbine just happens to make the only game that I find fun enough to spend it on.

 

Nope. I simply made an observation, "I see a bunch of whiners and complainers."

If I were to whine/complain about the whiners/complainers then I would have said, "Man, I'm really tired of all these people complaining." And that is not what I said. I made an observation, and suggested possible answers, that is all.

Ok splitting hairs and parsing words time is over, back to your regularly scheduled programing.

 

signetring

As I have always stated in the past, these complaints were lodged against a company whereas the fanboys attack other subscribers.

Quite honestly, if the Turbine employees are so sick of the whining and complaining as you allege they are, they are more than welcome to say so. As it stands now, YOU are the one that have the issue with it, not Turbine. They can speak for themselves. Oh wait, they aren't saying anything right now. How entertaining!

Dr.Rock

Originally posted by Bahbus
Or perhaps some of you are just complaining that they don't respond to your questions? Is it a question they have answered? Is it a question that they feel needs to be answered? Is your question stupid? Are they busy trying to get all the correct info to give you the best answer? Perhaps some of the people bounce from game to game (its a small company so its a possibility). Parhaps there are much fewer people to handle these communications because many of them are over at LOTRO. You don't know WHY they aren't answering you, and perhaps they have a damned good reason. You'll probably never know.

It does amuse me somewhat the needy nature some people have to get personal responses and to state the bleeding obvious at nauseum. I can only assume that they forget their opinion is only worth 1/40,000 th (or 1/whatever the actual sub number is) of the overall, beggers belief really.

signetring

Personally I don't think it's a single sub over 25,000.

Attempts have been made to discredit the numbers reported on the MMO data websites, but when I emailed the site admin I got a very interesting response. He used to work for the DDO team in EU (ie Codemasters) and had insider knowledge on the numbers. These were not guesses or inferred numbers from press releases. They were firm numbers, but he could not list the source only because someone would lose their job.

With that in mind, it was 25k before the changed to once/twice a year release cycle.

I just don't buy it when Turbine says things like "DDO is generating a significant amount of revenue" as they did in the press story in February 08. In the same article, they say that "Over the next twelve months, we are told, we should expect to hear some exciting and surprising news regarding Dungeons and Dragons Online as the team continues to try to appeal to the Dungeons and Dragons consumer."

Anyone know what the "exciting" news was? I sure missed it...

Reiterate: Turbine dropped the ball

AllNewMMOSuk

It really is the players. It's their feeling that they personally are owed a response to whatever issue they feel is important, no matter how trivial that matter actually is.

 

At some point in America (and I choose America because I really think that is where most of the complainers are from, and yes I live here too) it got in people's heads that if they pay for something they are now the most important person in the world to that business. It is simply not the case, you paid for a product and you got the product. You're not actually owed any communication at all.

 

But the fact does remain that if you take all of Turbine's games, and look at the amount of communication since the beginning, they communicate a ton with the player base. The problem comes when they are constantly responding to each little complaint thread (which is what all the people who want responses threads are, complaints) about completly tiny and useless issues. And then they take a break from that to focus on bigger things and all the people who want to be important by having their greatest post ever acknowledged, whine that there isn't enough communication with the players.

 

It is something that no other genre suffers from, but in MMOs every forum poster is the next great designer and he should be personally responded to by the devs because his ideas are the bestest ever. Just gets old after a while, and it's not just Turbine forums it's all MMO forums. They're all fulled with whiners and people who think they can do a better job but surprisingly can't get hired for one of those jobs.

Dr.Rock

Originally posted by signetring


Personally I don't think it's a single sub over 25,000.

I can't find a nice way to say this, you like everybody else have no idea what the subs are, and frankly I couldn't give a toss what you think.

Mrbloodworth

Lets just state the real issue here.

Someone is upset (the threads on the forums) that Turbine is not directly, and personally responding to someones pet issue.

That about summs it up.

Dr.Rock

Originally posted by AllNewMMOSuk


It really is the players. It's their feeling that they personally are owed a response to whatever issue they feel is important, no matter how trivial that matter actually is.
 
At some point in America (and I choose America because I really think that is where most of the complainers are from, and yes I live here too) it got in people's heads that if they pay for something they are now the most important person in the world to that business. It is simply not the case, you paid for a product and you got the product. You're not actually owed any communication at all.
 
But the fact does remain that if you take all of Turbine's games, and look at the amount of communication since the beginning, they communicate a ton with the player base. The problem comes when they are constantly responding to each little complaint thread (which is what all the people who want responses threads are, complaints) about completly tiny and useless issues. And then they take a break from that to focus on bigger things and all the people who want to be important by having their greatest post ever acknowledged, whine that there isn't enough communication with the players.
 
It is something that no other genre suffers from, but in MMOs every forum poster is the next great designer and he should be personally responded to by the devs because his ideas are the bestest ever. Just gets old after a while, and it's not just Turbine forums it's all MMO forums. They're all fulled with whiners and people who think they can do a better job but surprisingly can't get hired for one of those jobs.

Agree, only small correction I would make is the only difference is in the EU the whiners have the forum more or less to themselves, and apart from the odd exception nobody else bothers to post anymore.

In game the community is cracking though, so very understandable why they don't bother.

Rokurgepta

Originally posted by AllNewMMOSuk


It really is the players. It's their feeling that they personally are owed a response to whatever issue they feel is important, no matter how trivial that matter actually is.
 
At some point in America (and I choose America because I really think that is where most of the complainers are from, and yes I live here too) it got in people's heads that if they pay for something they are now the most important person in the world to that business. It is simply not the case, you paid for a product and you got the product. You're not actually owed any communication at all.
 
But the fact does remain that if you take all of Turbine's games, and look at the amount of communication since the beginning, they communicate a ton with the player base. The problem comes when they are constantly responding to each little complaint thread (which is what all the people who want responses threads are, complaints) about completly tiny and useless issues. And then they take a break from that to focus on bigger things and all the people who want to be important by having their greatest post ever acknowledged, whine that there isn't enough communication with the players.
 
It is something that no other genre suffers from, but in MMOs every forum poster is the next great designer and he should be personally responded to by the devs because his ideas are the bestest ever. Just gets old after a while, and it's not just Turbine forums it's all MMO forums. They're all fulled with whiners and people who think they can do a better job but surprisingly can't get hired for one of those jobs.

Actually I never see anyone on the DDO forums claiming they could do better.

 

 

As for feeling entitled to better communication, damn right. If other MMO companies are going to go the extra mile for my entertainmewnt dollar so should Turbine if they want to keep it. The fact is they have done no communication about the MOD9 delay until Monday where they strongly hinted the reason they can not communicate is something much bigger than the current game and the delay is not a development one. So now we have to wait on the SS(super secret) to most likely get past the lawyers before we see or hear about MOD9.

Rokurgepta

Originally posted by Mrbloodworth


Lets just state the real issue here.
Someone is upset (the threads on the forums) that Turbine is not directly, and personally responding to someones pet issue.
That about summs it up.

 

You summed that up really poorly. I suggest you read the DDO forums and get a better idea of what is going on.

Rokurgepta

Originally posted by Dr.Rock

Originally posted by AllNewMMOSuk


It really is the players. It's their feeling that they personally are owed a response to whatever issue they feel is important, no matter how trivial that matter actually is.
 
At some point in America (and I choose America because I really think that is where most of the complainers are from, and yes I live here too) it got in people's heads that if they pay for something they are now the most important person in the world to that business. It is simply not the case, you paid for a product and you got the product. You're not actually owed any communication at all.
 
But the fact does remain that if you take all of Turbine's games, and look at the amount of communication since the beginning, they communicate a ton with the player base. The problem comes when they are constantly responding to each little complaint thread (which is what all the people who want responses threads are, complaints) about completly tiny and useless issues. And then they take a break from that to focus on bigger things and all the people who want to be important by having their greatest post ever acknowledged, whine that there isn't enough communication with the players.
 
It is something that no other genre suffers from, but in MMOs every forum poster is the next great designer and he should be personally responded to by the devs because his ideas are the bestest ever. Just gets old after a while, and it's not just Turbine forums it's all MMO forums. They're all fulled with whiners and people who think they can do a better job but surprisingly can't get hired for one of those jobs.

Agree, only small correction I would make is the only difference is in the EU the whiners have the forum more or less to themselves, and apart from the odd exception nobody else bothers to post anymore.

In game the community is cracking though, so very understandable why they don't bother.

SO you are telling me no one who likes DDO on the EU servers goes to the forums and posts at all?