Sorry Bethesda, modders can't fix this one for you. Maybe they're try to have another creator program that allows the community to make their collector edition items for them and give those people a 10% cut.
Wait until they can (Modders fix Bethesda's game), then you will get double dipped.
Bethesda will release their half-asses, bug infested, broken excuse for a game. Then the community will come along and fix the game which Bethesda will happily put the fix in their Creation Club where you can buy the Actual working game for another fee. So not only will you be required to pay the AAA boxed price, you will also have to pay again to have a game that's actually playable.
Assuming that the modders even stick around long enough to release unofficial fixes for this shit stain on the industry's carpet. We sure as fuck won't be getting long term official support, because Bethesda is averse to the very concept of work.
Oh Bethesda, Sucker punch was able to put together a canvas shoulder bag for infamous 2 collectors edition and that cost less than yours. Canvas gives an image of quality and care for your fans. As it sits now you may as well have sent toilet paper to cleanup the BS you are dishing out.
As a note, 10 years or so later and my canvas bag from infamous is still holding up to actual daily use. Best collectors edition I ever bought.
I work in customer support and even before seeing that official Bethesda response on Reddit, I knew that this was just a rogue CS employee. This kind of response would never get past PR and Legal lol, so it was definitely an inexperience (or incompetent... or both) employee just sending whatever response he could come up with likely based on internal knowledge.
This kind of behavior towards customers irks the hell out of me, yet this is incredibly common due to how 3rd party contractors providing customer support in the video game industry operate. Such a shame, really.
Are you sure it's a rogue employee and not the company just giving up? It's clear they don't care about their customers. And given all they've done in the past few weeks I wouldn't be surprised if something slipped by PR/legal.
Sorry Bethesda, modders can't fix this one for you. Maybe they're try to have another creator program that allows the community to make their collector edition items for them and give those people a 10% cut.
Wait until they can (Modders fix Bethesda's game), then you will get double dipped.
Bethesda will release their half-asses, bug infested, broken excuse for a game. Then the community will come along and fix the game which Bethesda will happily put the fix in their Creation Club where you can buy the Actual working game for another fee. So not only will you be required to pay the AAA boxed price, you will also have to pay again to have a game that's actually playable.
The saddest thing is you have these people coming out saying this was designed to be its own game and not just something that could've been added to fallout 4 as a multiplayer feature, yet why are some of the issues from fallout 4 in fallout 76? Like the power armor bug. Fan bois (I'm not calling you a fan boi, I was just generalizing) just honestly make me sadder and sadder.
I would think that regardless of their claim that the bag pictured is a prototype, they still put in writing "Canvas" I do believe a Judge could have a hey day with this as they love things that are in writing, and unless there's some fine print on the original add that says "prototype only, actual bag will be nylon" (or something along those lines", I think they'd lose any potential lawsuits from folks wanting refunds.
I would think that regardless of their claim that the bag pictured is a prototype, they still put in writing "Canvas" I do believe a Judge could have a hey day with this as they love things that are in writing, and unless there's some fine print on the original add that says "prototype only, actual bag will be nylon" (or something along those lines", I think they'd lose any potential lawsuits from folks wanting refunds.
There's an inequity that protects Bethesda: each individual gamer has a lot less resources to throw at challenging Bethesda in court than Bethesda does in defending itself.
Consumers and producers do not exist on an even playing field, unfortunately.
We've come a long way since the Horse Armor outrage. This one actually makes sense to be mad about.
Man, those were better days. Remember when all we had to be mad about was cosmetic microtransactions, tacked on multiplayer, and on-disc DLC? Oh how far we have fallen now that these are practically mundane inconveniences among even greater piss-takes.
Well just the other day (on a thread on this very forum) I was saying that I wouldnt even bother seeking a refund for this abomination even if one was readily made available... Now, I am contacting that law firm thats attempting a class action suit- Although I doubt it'll go anywhere.
Bethesda has now out EA'd EA- I'm honestly surprised.
Shady does not begin to describe this and at this point even if ES 6 is the most amazing game ever made , I'll be waiting to buy it from gamestop or a used store so as not to give bethesda any money.
We've come a long way since the Horse Armor outrage. This one actually makes sense to be mad about.
Man, those were better days. Remember when all we had to be mad about was cosmetic microtransactions, tacked on multiplayer, and on-disc DLC? Oh how far we have fallen now that these are practically mundane inconveniences among even greater piss-takes.
Remember when folks were talking about how cosmetic microtransactions weren't so bad, and folks saying it would lead down this exact path were essentially told they were chicken littles?
Where's the Kermit sipping tea photo when you need it?
Now accusations of a bait and switch. That sounds like consumer fraud which was illegal last time I checked. What happened Bethesda???
"We all do the best we can based on life experience, point of view, and our ability to believe in ourselves." - Naropa "We don't see things as they are, we see them as we are." SR Covey
Interesting news is that Bethesda is now willing to compensate those who bought this edition with ingame currency, 500 atoms to be precise, which is an equivalent of 5 bucks. As someone wrote: 'thats not even enough to buy the color blue...'
Horrible, horrible PR. On top of horrible, horrible PR. On top of what many call a broken game.
Edit: I see this was already posted above and I missed it completely.
/Cheers, Lahnmir
'the only way he could nail it any better is if he used a cross.'
Kyleran on yours sincerely
'But there are many. You can play them entirely solo, and even offline. Also, you are wrong by default.'
Ikcin in response to yours sincerely debating whether or not single-player offline MMOs exist...
'This does not apply just to ED but SC or any other game. What they will get is Rebirth/X4, likely prettier but equally underwhelming and pointless.
It is incredibly difficult to design some meaningfull leg content that would fit a space ship game - simply because it is not a leg game.
It is just huge resource waste....'
Gdemami absolutely not being an armchair developer
Interesting news is that Bethesda is now willing to compensate those who bought this edition with ingame currency, 500 atoms to be precise, which is an equivalent of 5 bucks. As someone wrote: 'thats not even enough to buy the color blue...'
Horrible, horrible PR. On top of horrible, horrible PR. On top of what many call a broken game.
/Cheers, Lahnmir
Apparently going canvas > nylon is only worth a 2.5% discount. $195 instead of $200.
"Social media gives legions of idiots the right to speak when they once only spoke at a bar after a glass of wine, without harming the community ... but now they have the same right to speak as a Nobel Prize winner. It's the invasion of the idiots”
― Umberto Eco
“Microtransactions? In a single player role-playing game? Are you nuts?” ― CD PROJEKT RED
Yeah had i still booked my CE and got a canylon bag that CE would have gone right back. That bag was actually a big part of why i did the pre-order. Would have been a nice subtle daily wearer.
Fortunatley i came up short on money and canceld my pre-order.
I guess i will have to bug some friends who know their way around them threads and needels.
Interesting news is that Bethesda is now willing to compensate those who bought this edition with ingame currency, 500 atoms to be precise, which is an equivalent of 5 bucks. As someone wrote: 'thats not even enough to buy the color blue...'
Horrible, horrible PR. On top of horrible, horrible PR. On top of what many call a broken game.
/Cheers, Lahnmir
Apparently going canvas > nylon is only worth a 2.5% discount. $195 instead of $200.
Somebody in the thread said the digital currency was actually a way for Bethesda to cover themselves from refunds, spend the currency and be screwed 'because digital goods.' I don't know how much of that is actually true or enforcable. I am not well versed in Law, at least not this part of it
/Cheers, Lahnmir
'the only way he could nail it any better is if he used a cross.'
Kyleran on yours sincerely
'But there are many. You can play them entirely solo, and even offline. Also, you are wrong by default.'
Ikcin in response to yours sincerely debating whether or not single-player offline MMOs exist...
'This does not apply just to ED but SC or any other game. What they will get is Rebirth/X4, likely prettier but equally underwhelming and pointless.
It is incredibly difficult to design some meaningfull leg content that would fit a space ship game - simply because it is not a leg game.
It is just huge resource waste....'
Gdemami absolutely not being an armchair developer
Interesting news is that Bethesda is now willing to compensate those who bought this edition with ingame currency, 500 atoms to be precise, which is an equivalent of 5 bucks. As someone wrote: 'thats not even enough to buy the color blue...'
Horrible, horrible PR. On top of horrible, horrible PR. On top of what many call a broken game.
/Cheers, Lahnmir
Apparently going canvas > nylon is only worth a 2.5% discount. $195 instead of $200.
Somebody in the thread said the digital currency was actually a way for Bethesda to cover themselves from refunds, spend the currency and be screwed 'because digital goods.' I don't know how much of that is actually true or enforcable. I am not well versed in Law, at least not this part of it
/Cheers, Lahnmir
Honestly, the atom recoupe sounds like someone at bethesda just googled canvas bags, saw one for 5$ and said there ya go!
Yeah, I'm just going to wait for Cyberpunk 2077 because...
CD Projekt RED
You and me both. It's one of the very few games in development right now that doesn't make me feel like someone is trying to sell me something disguised as something else.
"Social media gives legions of idiots the right to speak when they once only spoke at a bar after a glass of wine, without harming the community ... but now they have the same right to speak as a Nobel Prize winner. It's the invasion of the idiots”
― Umberto Eco
“Microtransactions? In a single player role-playing game? Are you nuts?” ― CD PROJEKT RED
Its a shame Bethesda is the ONLY company making open world SANDBOX SINGLEPLAYER games out there...that are also extremely moddable.
Sure there is X3, but not very moddable Sure there is no man's sky, but also not very moddable Witcher 3? Amazing game with severely limited modding capabilities compared to Bethesda
There is no other company or game that has such a moddable experience that bethesda games have, that are also singleplayer and sandbox.
No matter how good Cyberpunk 2077 is, it will NOT have the lifespan that Skyrim has (which Skyrim is still very active today, YEARS AFTER RELEASE because of mods) because CD Projekt refuse to make modding tools like Bethesda does they will NOT ever have the success Bethesda has for singleplayer games. And success is both how many copies are sold, AND how long the game stays alive. And Skyrim is by far played more than Witcher 3 despite being older, because of mods. But that is true with every other company, none of them see that Bethesda's success is mostly because of mods.
In Skyrim, you can make it a porn game, a dark souls game, a mario game, a star wars game, a star trek game, a warhammer 40k game, an alien vs predator game...anything you can think of you can turn Skyrim into.
So because of that, bethesda will likely remain the #1 company for singleplayer games for a long time to come. Since no other company does modding like Bethesda, while also making highly sandbox open ended games at the same time.
(edit:
The only other game series that comes even close to Bethesda games is GTA 5. The mods are pretty amazing for that game, but still not to the extent of Skyrim mods.
My Skyrim, Fallout 4, Starbound and WoW + other game mods at MODDB:
The gaming industry is the gold standard for gouging your paying customers, a quick search reveals a canvas bag would have cost Bethesda an estimated $5 USD per unit at bulk pricing.
I work in customer support and even before seeing that official Bethesda response on Reddit, I knew that this was just a rogue CS employee. This kind of response would never get past PR and Legal lol, so it was definitely an inexperience (or incompetent... or both) employee just sending whatever response he could come up with likely based on internal knowledge.
This kind of behavior towards customers irks the hell out of me, yet this is incredibly common due to how 3rd party contractors providing customer support in the video game industry operate. Such a shame, really.
Are you sure it's a rogue employee and not the company just giving up? It's clear they don't care about their customers. And given all they've done in the past few weeks I wouldn't be surprised if something slipped by PR/legal.
100% sure. Any kind of improper public response when it comes to claims of false advertising, for example, could lead to lawsuits, so PR and Legal departments (at any company) keep a very tight leash on what customer support can and cannot say.
The issue when contracting your customer support to an outside firm is that there's always a communication gap, especially with newer contracts, where CS is receiving inquiries about issues the game company might not be ready to deal with. It's usually during this gap that some customer support agents will start replying stupid shit like "We aren't planning to do anything about it." The reasons why they say stupid shit? Well there are many: Lack of training, need to hit certain response quotas, lack of caring about the contract they are working on, general incompetence, poor leadership, etc.
Hmm....I guess that the law firm that is investigating them for deceptive business practices can add Bait and Switch to the list of things. Problem is that they advertised it with a canvas bag and it was not revealed to be a nylon bag until well after they were all sold. I am guessing no one that ordered received any contact telling hem that this may be the case and they only found out after opening the package. "Unfortunately, due to unavailability of materials, we had to switch to a nylon carrying case in the Fallout 76: Power Armor Edition." does not cut it when they knew how many were being produced and sold.
Come on Bethesda this is not y'all! What is going on with these company's lately.
Oh, I think it is very much them and has always been them. All we're seeing now is the veneer and polish have worn off to reveal the truth beneath the painting.
Veneer and polish, ironically, aren't words that apply to Bethesda's products.
Come on Bethesda this is not y'all! What is going on with these company's lately.
Oh, I think it is very much them and has always been them. All we're seeing now is the veneer and polish have worn off to reveal the truth beneath the painting.
Yeah there's some of that for sure but you take an otherwise honest and dedicated craftsman and tell him over and over how great and what a genius he is and that shit will go to his head and if he's not careful he'll become an arrogant dickwad with no respect. Same thing happens to companies.
"Social media gives legions of idiots the right to speak when they once only spoke at a bar after a glass of wine, without harming the community ... but now they have the same right to speak as a Nobel Prize winner. It's the invasion of the idiots”
― Umberto Eco
“Microtransactions? In a single player role-playing game? Are you nuts?” ― CD PROJEKT RED
Comments
As a note, 10 years or so later and my canvas bag from infamous is still holding up to actual daily use. Best collectors edition I ever bought.
I would think that regardless of their claim that the bag pictured is a prototype, they still put in writing "Canvas" I do believe a Judge could have a hey day with this as they love things that are in writing, and unless there's some fine print on the original add that says "prototype only, actual bag will be nylon" (or something along those lines", I think they'd lose any potential lawsuits from folks wanting refunds.
Consumers and producers do not exist on an even playing field, unfortunately.
Bethesda has now out EA'd EA- I'm honestly surprised.
Shady does not begin to describe this and at this point even if ES 6 is the most amazing game ever made , I'll be waiting to buy it from gamestop or a used store so as not to give bethesda any money.
Where's the Kermit sipping tea photo when you need it?
"We all do the best we can based on life experience, point of view, and our ability to believe in ourselves." - Naropa "We don't see things as they are, we see them as we are." SR Covey
Horrible, horrible PR. On top of horrible, horrible PR. On top of what many call a broken game.
Edit: I see this was already posted above and I missed it completely.
/Cheers,
Lahnmir
Kyleran on yours sincerely
'But there are many. You can play them entirely solo, and even offline. Also, you are wrong by default.'
Ikcin in response to yours sincerely debating whether or not single-player offline MMOs exist...
'This does not apply just to ED but SC or any other game. What they will get is Rebirth/X4, likely prettier but equally underwhelming and pointless.
It is incredibly difficult to design some meaningfull leg content that would fit a space ship game - simply because it is not a leg game.
It is just huge resource waste....'
Gdemami absolutely not being an armchair developer
“Microtransactions? In a single player role-playing game? Are you nuts?”
― CD PROJEKT RED
Yeah had i still booked my CE and got a canylon bag that CE would have gone right back. That bag was actually a big part of why i did the pre-order. Would have been a nice subtle daily wearer.
Fortunatley i came up short on money and canceld my pre-order.
I guess i will have to bug some friends who know their way around them threads and needels.
This have been a good conversation
/Cheers,
Lahnmir
Kyleran on yours sincerely
'But there are many. You can play them entirely solo, and even offline. Also, you are wrong by default.'
Ikcin in response to yours sincerely debating whether or not single-player offline MMOs exist...
'This does not apply just to ED but SC or any other game. What they will get is Rebirth/X4, likely prettier but equally underwhelming and pointless.
It is incredibly difficult to design some meaningfull leg content that would fit a space ship game - simply because it is not a leg game.
It is just huge resource waste....'
Gdemami absolutely not being an armchair developer
“Microtransactions? In a single player role-playing game? Are you nuts?”
― CD PROJEKT RED
Sure there is X3, but not very moddable
Sure there is no man's sky, but also not very moddable
Witcher 3? Amazing game with severely limited modding capabilities compared to Bethesda
There is no other company or game that has such a moddable experience that bethesda games have, that are also singleplayer and sandbox.
No matter how good Cyberpunk 2077 is, it will NOT have the lifespan that Skyrim has (which Skyrim is still very active today, YEARS AFTER RELEASE because of mods) because CD Projekt refuse to make modding tools like Bethesda does they will NOT ever have the success Bethesda has for singleplayer games. And success is both how many copies are sold, AND how long the game stays alive. And Skyrim is by far played more than Witcher 3 despite being older, because of mods. But that is true with every other company, none of them see that Bethesda's success is mostly because of mods.
In Skyrim, you can make it a porn game, a dark souls game, a mario game, a star wars game, a star trek game, a warhammer 40k game, an alien vs predator game...anything you can think of you can turn Skyrim into.
So because of that, bethesda will likely remain the #1 company for singleplayer games for a long time to come. Since no other company does modding like Bethesda, while also making highly sandbox open ended games at the same time.
(edit:
The only other game series that comes even close to Bethesda games is GTA 5. The mods are pretty amazing for that game, but still not to the extent of Skyrim mods.
My Skyrim, Fallout 4, Starbound and WoW + other game mods at MODDB:
https://www.moddb.com/mods/skyrim-anime-overhaul
The issue when contracting your customer support to an outside firm is that there's always a communication gap, especially with newer contracts, where CS is receiving inquiries about issues the game company might not be ready to deal with. It's usually during this gap that some customer support agents will start replying stupid shit like "We aren't planning to do anything about it." The reasons why they say stupid shit? Well there are many: Lack of training, need to hit certain response quotas, lack of caring about the contract they are working on, general incompetence, poor leadership, etc.
“Microtransactions? In a single player role-playing game? Are you nuts?”
― CD PROJEKT RED