i have the same issue as OP, the issue is that although the key is registered there is no service that show up. So there is no way to cancel the service and add it again. Im considering cancelling the account and trying to register that key on ano…
I have very little faith if the company has not setup tools to unregister a key. What will this mean for subscriptions that are actually purchased. However, I do understand their point if they are working on a mass fix instead of a case by case fix…
thanx for the update @asraphel , would you be able to post the link to that forums. There is so little information on their site that im not even sure where the official forums are.
nope in NA.
I did recieve email notification of successful key application
Thank you for using the Square Enix Account Management System.
Your service account has been registered. Please confirm the details below:
Date Registered: 09/…
im trying to reenter it but it tells me that it has already been used. I can see the history stating that i have registered the key, but no service is available.