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To all concerned,
Please be aware that it is reported that the estimated wait timer is very inaccurate. Reports say that you move alot quicker than the timer leads you to believe.
Oh Noes Its The Forum Police
^^^^^^^^^^^^^^^^^lol. my queue said 45 minutes at 2 pm. it is now almost 5. and still says 45 minutes.
Nah I get it, I was smart enough to forsee this, and figured I would wait a few days to actually get the game. The game is two hours into head start, I'm sure they see all the crying and such. I'm pretty sure they are working on getting more servers up to solve the queue problem. And trust me, I imagined it, which is why I'm sitting back watching the show. This is probably one of the biggest reasons I never pre-order MMOs or join them on launch. So with that said, yes it's there fault for not opening up a few more servers, but I think you are just as responisble for not waiting it out or thinking about worst case senarios .
So now its the consumers fault? Really?
I guess I should apologize then for believing them when they said "head start". I should forget that I played MMO's for 10 years and have never had an issue during the head start period. I guess I should forget that they dropped the ball on this one and I should only blame myself.
I always plan worst case scenario and I didn't even plan to play on Tuesday which is the official launch day. But this is a head start for pre-orders, they knew how many were pre-ordering and the kind of numbers they were looking at.
I am sorry I expect a little professionalism and competency from a company.
Do you know how sad and pathetic you sound? This is a head start its not launch WHO CARES!!! NCsoft had no way of knowing how many ppl would play yes thay had pre order numbers, but how are they to know who would use the head start and who was simply pre ordering to insure they get a copy of the game release day, or who was ordering simply to get the in game items?? I am sure they could have spent time and resources opening up 500 servers to anticipate the head start launch but why do that for a FREAKING TWO DAY HEAD START especially if noone used the head start. I played the open beta and never not even one time did I have a queue, and im sure NCsoft saw that and figured it wasnt worth the resources to focus on making a headstart 100% smooth, and I dont blame them for that one bit i'd rather they focus their resources on release day, and im sure they would rather focus on that too. I've played MMO's for 6 years and I have seen head starts that had issues like this so its not surprising, I dont know what crap unknown games u played that had100% smooth head starts the most recent head start I was in was WAR and it was in no way smooth.
I was sold a pre-order for their game under the intention that I would have a head start, not sitting in a queue all day. And I am sorry but 6+ hours is a long time for a queue at launch, much less a head start.
Sorry if expecting to get what I pay money for makes me sad and pathetic, then fine.
Where do u get ur sense of entitlement? It's not like you paid extra for the headstart you paid the same as everyone else did, any money u put down on ur pre order simply went to the normal price of the game. If you had paid extra for the head start then you'd have a case but as it is your crying about something that they were gracious enough to offer you FOR FREE. the headstart is a bonus that they decided to give you along with an assurance you would get a copy of the game day 1 and also FREE in game items. Go read a book, and chill out stop being ungrateful that your FREE STUFF isnt up to par.
Sino23 brought us this message from Ayase:
I'm going to disagree with anyone who is saying that we've had a "bad launch". It's been fantastic. So many players logging in at once, and our servers are going strong.
A separate matter is the one about queues. There are queues, yes, and the ones of the most popular servers are long. One of the easier decision any development team makes when developing a game is what user amount to optimize it for. Aion was designed to run good with low, medium or high amounts of players, but as with any game -- not too many at the same time. That doesn't make sense from any perspective. The game would then be designed to cater best to masses of people present only during sub-1% spike time spans of the game's live service, and during these initial rushes of players logging in the concurrency would skyrocket if we didn't put some type of limit on it.
Our queues were implemented to nurture Aion's long-term health. We don't want to see a scenario where servers get beaten up, left shaking out of fear on the sidewalk, already during the first hour. We don't want to see a scenario where we put too many servers online resulting in a barren wastelands of empty worlds once the initial rush settles down. We're dynamic in the way we manage our servers, and we want to be open about this. If we see that queues are still long in a while, we'll look into opening up new servers; we'll look into tweaking maximum concurrency and maximum queue size limits. You will be able to log in - perhaps not right away - but the queues will settle down.
I've played MMO's for a long time, just as many of you guys have, and I've witnessed queues before. I'm an Aion player just as you and I'm witnessing them now. I know how annoying it is to wait, but I've also come to understand the importance of the queues. They're there in the beginning to make sure that your server's got a large, healthy population mid- and long-term, and that's an investment I'm personally willing to make.
(Source: http://www.aionsource.com/forum/1356447-post.html)
- RPG Quiz - can you get all 25 right?
- FPS Quiz - how well do you know your shooters?
I don't care if you have played MMOs for 10, 20, 30 years. Even with that what exactly have you learned? Apparently nothing. It's like this, when WoW released I actually got the game on release and experience some pretty unplayable crap. I didn't run to the forums and start whining about it. I didn't blame Blizzard, I knew they was working on it. Since then I no longer pre-order MMOs, and If I did. I wouldn't expect much.
Did I not already say it's there fault for not using the information given in releasing more servers? I think I did.
You expect professionalism and competency from MMO companies anymore? I gave up on that a few years ago. Oh yeah, that's why I don't pre-order anymore.
I think you are not understanding what Templarga is saying. WoW had a horrible launch. Even Blizzard could not predict the sheer number of people that would play the game. Within a few months they opened many many new servers. This is the early access period. There should be no queues and especially no six hour waits during the early access time. The number of people will only increase in the week or two after launch. If they cannot handle this now, what does that say about how they will handle this in the near future?
There is a big difference between launch day and early access. And there is a big difference between launch and release. This game has been out for a year, so all the technical problems should be pretty well solved for a release. This is the early access time of a release a year after the game launched. There should be no problems, at least not of the magnitude we are hearing. It really is unheard of.
"Gamers will no longer buy the argument that every MMO requires a subscription fee to offset server and bandwidth costs. It's not true you know it, and they know it." Jeff Strain, co-founder of ArenaNet, 2007
WTF? No subscription fee?
I don't think the anger is an overreaction. As competitive as this game is/will be, the reality that many players are in-game, leveling and enjoying themselves while others sit in lines and can't compete is garbage. No, they shouldn't bring all the servers down so everyone's stuck in the same spot, but opening up new servers seems a logical choice. Those 7-8 hour queue times would drop within moments, many people unattached to their preselect chars that they've not played, and those that aren't shooting to play with friends etc. (and even groups of friends already hating the queue).
Nevermind the fact that they had over 400,000 pre-orders, meaning screw the headstart - what the f**k was the plan for launch? It's not as if those 400k players were suddenly going away and it's not as though they wouldn't have another flood incoming once the game hit shelves. Of course they can't expect that they'd have 400k players online at any given time other than right now, but they damn sure should've known that it was coming today and wouldn't get any better at launch. Open a few more servers ffs, and be a little bit more prepared. Allowing 20k players to make characters on servers, then only letting 5k of them in because that's your server load is absurd (my numbers are completely and utterly fictional and exaggerated). Whatever their plan was though, it ain't working.
"The power of accurate observation is commonly called cynicism by those who have not got it."
George Bernard Shaw
What is a cynic? A man who knows the price of everything and the value of nothing.
Oscar Wilde
stop quoting half of war and peace with every post.
I don't care if you have played MMOs for 10, 20, 30 years. Even with that what exactly have you learned? Apparently nothing. It's like this, when WoW released I actually got the game on release and experience some pretty unplayable crap. I didn't run to the forums and start whining about it. I didn't blame Blizzard, I knew they was working on it. Since then I no longer pre-order MMOs, and If I did. I wouldn't expect much.
Did I not already say it's there fault for not using the information given in releasing more servers? I think I did.
You expect professionalism and competency from MMO companies anymore? I gave up on that a few years ago. Oh yeah, that's why I don't pre-order anymore.
I think you are not understanding what Templarga is saying. WoW had a horrible launch. Even Blizzard could not predict the sheer number of people that would play the game. Within a few months they opened many many new servers. This is the early access period. There should be no queues and especially no six hour waits during the early access time. The number of people will only increase in the week or two after launch. If they cannot handle this now, what does that say about how they will handle this in the near future?
I was actually using the WoW example for a different reason, has something to do with not crying about something like this. He is the confused one, he believes he payed for the head start. Not the Collectors Edition box, which was nice enough to give you unique set of wings and some nice starter items and a head start pass. And if you actually got the box itself you got a mini statue.
There is a big difference between launch day and early access. And there is a big difference between launch and release. This game has been out for a year, so all the technical problems should be pretty well solved for a release. This is the early access time of a release a year after the game launched. There should be no problems, at least not of the magnitude we are hearing. It really is unheard of.
Thanks repeating that for the 10th time. I already acknowledged that and said it's there fault for not releasing more servers with the information they had (400k pre-orders right)? What exact technical problem are you talking about? They are limiting people in so the server doesn't crash because 6k people are level 1 in the starter area, it's called prevention of server crashing, this is one of the best examples.
if you played WoW at launch you would find this situation totally normal
So it's okey for Aion's launch to be as bad as that of a game released five years ago? Get a grip, stuff like this should not be acceptable by paying costumers just 'cause WoW had similar issues a loooong time ago.
Nah I get it, I was smart enough to forsee this, and figured I would wait a few days to actually get the game. The game is two hours into head start, I'm sure they see all the crying and such. I'm pretty sure they are working on getting more servers up to solve the queue problem. And trust me, I imagined it, which is why I'm sitting back watching the show. This is probably one of the biggest reasons I never pre-order MMOs or join them on launch. So with that said, yes it's there fault for not opening up a few more servers, but I think you are just as responisble for not waiting it out or thinking about worst case senarios .
So now its the consumers fault? Really?
I guess I should apologize then for believing them when they said "head start". I should forget that I played MMO's for 10 years and have never had an issue during the head start period. I guess I should forget that they dropped the ball on this one and I should only blame myself.
I always plan worst case scenario and I didn't even plan to play on Tuesday which is the official launch day. But this is a head start for pre-orders, they knew how many were pre-ordering and the kind of numbers they were looking at.
I am sorry I expect a little professionalism and competency from a company.
Do you know how sad and pathetic you sound? This is a head start its not launch WHO CARES!!! NCsoft had no way of knowing how many ppl would play yes thay had pre order numbers, but how are they to know who would use the head start and who was simply pre ordering to insure they get a copy of the game release day, or who was ordering simply to get the in game items?? I am sure they could have spent time and resources opening up 500 servers to anticipate the head start launch but why do that for a FREAKING TWO DAY HEAD START especially if noone used the head start. I played the open beta and never not even one time did I have a queue, and im sure NCsoft saw that and figured it wasnt worth the resources to focus on making a headstart 100% smooth, and I dont blame them for that one bit i'd rather they focus their resources on release day, and im sure they would rather focus on that too. I've played MMO's for 6 years and I have seen head starts that had issues like this so its not surprising, I dont know what crap unknown games u played that had100% smooth head starts the most recent head start I was in was WAR and it was in no way smooth.
I was sold a pre-order for their game under the intention that I would have a head start, not sitting in a queue all day. And I am sorry but 6+ hours is a long time for a queue at launch, much less a head start.
Sorry if expecting to get what I pay money for makes me sad and pathetic, then fine.
Where do u get ur sense of entitlement? It's not like you paid extra for the headstart you paid the same as everyone else did, any money u put down on ur pre order simply went to the normal price of the game. If you had paid extra for the head start then you'd have a case but as it is your crying about something that they were gracious enough to offer you FOR FREE. the headstart is a bonus that they decided to give you along with an assurance you would get a copy of the game day 1 and also FREE in game items. Go read a book, and chill out stop being ungrateful that your FREE STUFF isnt up to par.
Entitlement? I PURCHASED the game. That is not an entitlement. I spent money to buy it and part of that PURCHASE was a head start. Had I not purchased the game, I would have the head start.
And sorry, my queue was at 6+ hours....can't read a book for that long.
What you fail to understand is that the pre order stuff is FREE not part of the game if it was part of the game then EVERYONE would have it when they purchase the game which is not the case if I don't pre order this game then I get no free in game items or access to the head start, and yet i still pay the SAME AMOUNT for the game that you did so NO t his stuff is NOT part of the game it is free additional stuff that they are giving out. SO again I ask where do u get the the nerve to spit in their faces, and criticize them and say that their FREE stuff isn't up to par?
Well, I don't recall how many pre orders WAR had. They had 1.2 million units sold, but only 800k subs post release. I think there was a queue but not 6+ hours like mentioned here. And yeah, the afk shops basically let people get on, and stay on for as long as they wish.
Anyways, It'll clear up eventually. No different than anything else. Trying to fit too many people into one area always causes this sort of thing.
Also, one big thing. You guys mention that the game has been out for a while, and that there should be no problems what so ever. Okay.
So 400,000 people try to log in at once where the game is currently out? And over, what, 8 or 10 servers? ....
I'm not planning on playing the game at all, just not me, but christ chill the hell out about it.
Well said. Queues are one thing - being locked out of playing for a substantial portion of the day (and headstart and possibly live) is entirely another thing.
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Achiever 60.00%, Socializer 53.00%, Killer 47.00%, Explorer 40.00%
Intel Core i7 Quad, Intel X58 SLi, 6G Corsair XMS DDR3, Intel X-25 SSD, 3 WD Velociraptor SATA SuperTrak SAS EX8650 Array, OCZ 1250W PS, GTX 295, xFi, 32" 1080p LCD
Yeah, I was in queue on the server I made my toons on and when I started it was a 4 1/2 hour estimate, 2 hours later it was 6 hours.
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Achiever 60.00%, Socializer 53.00%, Killer 47.00%, Explorer 40.00%
Intel Core i7 Quad, Intel X58 SLi, 6G Corsair XMS DDR3, Intel X-25 SSD, 3 WD Velociraptor SATA SuperTrak SAS EX8650 Array, OCZ 1250W PS, GTX 295, xFi, 32" 1080p LCD
Man, so many apologizers here.
When will people learn that just because X game had a launch that was "THIS MUCH WORSE" that doesn't make it ok for new games to release with crappy ones, too. NCSoft has messed up, plain and simple. They severely underestimated the fact that they released this for not just US, Canada and Europe at the same time, but South America as well. That's a crapload of people trying to push in at the same time, with nowhere for them to go.
"The power of accurate observation is commonly called cynicism by those who have not got it."
George Bernard Shaw
What is a cynic? A man who knows the price of everything and the value of nothing.
Oscar Wilde
What you fail to understand is that the pre order stuff is FREE not part of the game if it was part of the game then EVERYONE would have it when they purchase the game which is not the case if I don't pre order this game then I get no free in game items or access to the head start, and yet i still pay the SAME AMOUNT for the game that you did so NO t his stuff is NOT part of the game it is free additional stuff that they are giving out. SO again I ask where do u get the the nerve to spit in their faces, and criticize them and say that their FREE stuff isn't up to par?
No what you fail to understand is that the pre-order is designed to reward faithful customers. It is designed to reward players who follow the game and believe the game to be worthy enough to risk their money in advance of release. And to be honest, if you pre-order from gamestop (in the store) you are required to put down money to "reserve" that pre-order.
The idea of the pre-order is to "thank" the customer for their loyalty and their faith in your company. So while it is true that everyone does pay the same, the pre-order customer is rewarded with things like a head start, in-game items and the like because they are willing to pre-purchase the game, believing it is worth it. it is risk versus reward.
How could someone call this a successful launch? I logged in 12:05, got to level 2, then gave up due to the massive lag (I expected that though, everyone on the server was in the exact same zone lol).
Logged back in around 1, waited in a 500 person queue (didn't take very long though), played till level 4, then logged again because of the masses of people (unable to do any quests), and I was going out to eat some lunch...
Logged in again at 2, and I've been sitting in a 3 hr queue since then.
I don't understand how this is successful...I'm betting half the people who signed up for the head start are either waiting in a queue or gave up already.
Nah I get it, I was smart enough to forsee this, and figured I would wait a few days to actually get the game. The game is two hours into head start, I'm sure they see all the crying and such. I'm pretty sure they are working on getting more servers up to solve the queue problem. And trust me, I imagined it, which is why I'm sitting back watching the show. This is probably one of the biggest reasons I never pre-order MMOs or join them on launch. So with that said, yes it's there fault for not opening up a few more servers, but I think you are just as responisble for not waiting it out or thinking about worst case senarios .
So now its the consumers fault? Really?
I guess I should apologize then for believing them when they said "head start". I should forget that I played MMO's for 10 years and have never had an issue during the head start period. I guess I should forget that they dropped the ball on this one and I should only blame myself.
I always plan worst case scenario and I didn't even plan to play on Tuesday which is the official launch day. But this is a head start for pre-orders, they knew how many were pre-ordering and the kind of numbers they were looking at.
I am sorry I expect a little professionalism and competency from a company.
Do you know how sad and pathetic you sound? This is a head start its not launch WHO CARES!!! NCsoft had no way of knowing how many ppl would play yes thay had pre order numbers, but how are they to know who would use the head start and who was simply pre ordering to insure they get a copy of the game release day, or who was ordering simply to get the in game items?? I am sure they could have spent time and resources opening up 500 servers to anticipate the head start launch but why do that for a FREAKING TWO DAY HEAD START especially if noone used the head start. I played the open beta and never not even one time did I have a queue, and im sure NCsoft saw that and figured it wasnt worth the resources to focus on making a headstart 100% smooth, and I dont blame them for that one bit i'd rather they focus their resources on release day, and im sure they would rather focus on that too. I've played MMO's for 6 years and I have seen head starts that had issues like this so its not surprising, I dont know what crap unknown games u played that had100% smooth head starts the most recent head start I was in was WAR and it was in no way smooth.
I never pre-order games for exactly this reason. But I'm sorry but the only reason anyone WOULD pre-order is so they CAN play sooner. Who in thier right mind would pre-order an MMO just for the hell of it? You? There is no reason for this bull when NCSOFT knows the number of pre-orders that sold. AT least make damn sure the servers can support the pre-orders smoothly cause at launch day that number is gonna multiply by at least x10 as most semi intelligent people are gonna be like me and NOT pre-order an MMO. There is no excuse for a game company to not have adequate servers for thier pre-orders at least. I can't even imagine how bad it's gonna be on like say next weekend after official release.
Excuse me but I'm gonna shut the hell up now and play DDO Unlimited (I am loving this game)!!!
mass DC on spatalos 2k forward! ;]
Sorry for my eanglish.
No what you fail to understand is that the pre-order is designed to reward faithful customers. It is designed to reward players who follow the game and believe the game to be worthy enough to risk their money in advance of release.
Wrong, pre-ordering is not a reward program. It's a system set in place for those that want a garenteed item on release.
Yeah, I was in queue on the server I made my toons on and when I started it was a 4 1/2 hour estimate, 2 hours later it was 6 hours.
Ha!
Please, how could it move more quickly than the estimate? Very few people deliberately calibrate timers to make it seem like it will take longer than it will. In addition, the vast majority of people that did get on have no intention of logging out for hours because they want to play their new game. In a few hours when people tire and go to bed, the queues will drop more quickly.
"Gamers will no longer buy the argument that every MMO requires a subscription fee to offset server and bandwidth costs. It's not true you know it, and they know it." Jeff Strain, co-founder of ArenaNet, 2007
WTF? No subscription fee?