Is "blame" even the word we want? No-one is obliged to like the game. No-one is obliged to make a game that suits everybody.
The only "blame" that it would seem possible to attach would be to the attitude that one is entitled to have every game made to suit ones preferences. A game isn't "bad" just because you don't like it. It's only "bad" if it doesn't do what it sets out to do and fails to please the audience it targets. I'm sure the Hello Kitty MMO is an excellent game in the eyes of the 13 year old girls who are the intended customers. The fact that I personally find the whole thing too nauseatingly saccharine to contemplate doesn't make it inherently bad.
Blame is the correct word used in this context. The arguement being posed is what is to blame for a game failing to retain a new customer.
Is the product at fault or the customer and their own expectations?
I don't think blame is a useful concept here .. except in the case where the product does not accomplish the goals set by the developers.
Customers are never at fault. They are not obligated to try, or like any product.
As for the product, it is never possible to attract everyone. Thus, there will be cases where the trial fails to retain a customers. The product is not as fault if it is not designed to attact that particular type of customer. Free ice cream trials will never get a person who hates cold food to buy .. no matter how good the ice cream is.
In this case, if Eve tries to attract anyone who wants a smooth, entertaining PvE gaming experience, as opposed to a someone who looks for a free world to do whatever, then it fails. If not, it is not to be blamed.
Originally posted by nariusseldon Customers are never at fault. They are not obligated to try, or like any product.
Nah. Customers are still responsible for misuse of the product - given that manual or instructions are provided.
The game is not perfect, it is not for everyone but first you have to understand what the game is about before you start the whine thread how you will never catch up, etc.
Is "blame" even the word we want? No-one is obliged to like the game. No-one is obliged to make a game that suits everybody.
The only "blame" that it would seem possible to attach would be to the attitude that one is entitled to have every game made to suit ones preferences. A game isn't "bad" just because you don't like it. It's only "bad" if it doesn't do what it sets out to do and fails to please the audience it targets. I'm sure the Hello Kitty MMO is an excellent game in the eyes of the 13 year old girls who are the intended customers. The fact that I personally find the whole thing too nauseatingly saccharine to contemplate doesn't make it inherently bad.
Blame is the correct word used in this context. The arguement being posed is what is to blame for a game failing to retain a new customer.
Is the product at fault or the customer and their own expectations?
I don't think blame is a useful concept here .. except in the case where the product does not accomplish the goals set by the developers.
Customers are never at fault. They are not obligated to try, or like any product.
As for the product, it is never possible to attract everyone. Thus, there will be cases where the trial fails to retain a customers. The product is not as fault if it is not designed to attact that particular type of customer. Free ice cream trials will never get a person who hates cold food to buy .. no matter how good the ice cream is.
In this case, if Eve tries to attract anyone who wants a smooth, entertaining PvE gaming experience, as opposed to a someone who looks for a free world to do whatever, then it fails. If not, it is not to be blamed.
...but you did try the game, you loaded the game onto your computer without having any understanding of the game in question, so you can't blame the game for not living up to your expectations.
Comments
I don't think blame is a useful concept here .. except in the case where the product does not accomplish the goals set by the developers.
Customers are never at fault. They are not obligated to try, or like any product.
As for the product, it is never possible to attract everyone. Thus, there will be cases where the trial fails to retain a customers. The product is not as fault if it is not designed to attact that particular type of customer. Free ice cream trials will never get a person who hates cold food to buy .. no matter how good the ice cream is.
In this case, if Eve tries to attract anyone who wants a smooth, entertaining PvE gaming experience, as opposed to a someone who looks for a free world to do whatever, then it fails. If not, it is not to be blamed.
Nah. Customers are still responsible for misuse of the product - given that manual or instructions are provided.
The game is not perfect, it is not for everyone but first you have to understand what the game is about before you start the whine thread how you will never catch up, etc.
...but you did try the game, you loaded the game onto your computer without having any understanding of the game in question, so you can't blame the game for not living up to your expectations.