Here is an interesting page regarding information from the pre-selection server load. According to their estimates, it doesn't look like any of the servers is over the 60% threshold. It looks like a good deal of people did not premade their characters on the 18th.
Hey people I dont know if you people know it!!!! BUT NCSOFT CANT GET THE SERVERS RIGHT FROM THEIR ASS!!!!!!!!!!!
Servers cost money... the one they dont have... because they are the target of lots of lawsuits in the past few months... like the world.com one.... the Richard Garriot one.. yeah he quit ncsoft, got into space and now he sue ncsoft for more cash to return to space... and now one about some guy with a taleyer name or something.... dont really remember the last one... and a few other lawsuits.....
in other words everyone is sucking the cash of ncsoft... wondering how they manage to finish up this game....
THE POINT IS!!!! THEY NEED THE CASH FROM THE BOXES SOLD IN ORDER TO HAVE MONEY FOR MORE SERVERS!!!!!!!!!!
now they need someone to drive into the computer store to get the servers.... yeah right! and is weekend... stores are closed!!
ps: servers are high end computers that are ordered and sended through mail or other private transport.. which also dont work on weekends....
NOT EVEN NCSOFT WORK ON WEEKENDS!!!!!!!
by the way quote me if you going to say something about me... thx
Hey people I dont know if you people know it!!!! BUT NCSOFT CANT GET THE SERVERS RIGHT FROM THEIR ASS!!!!!!!!!!! Servers cost money... the one they dont have... because they are the target of lots of lawsuits in the past few months... like the world.com one.... the Richard Garriot one.. yeah he quit ncsoft, got into space and now he sue ncsoft for more cash to return to space... and now one about some guy with a taleyer name or something.... dont really remember the last one... and a few other lawsuits..... in other words everyone is sucking the cash of ncsoft... wondering how they manage to finish up this game....
THE POINT IS!!!! THEY NEED THE CASH FROM THE BOXES SOLD IN ORDER TO HAVE MONEY FOR MORE SERVERS!!!!!!!!!! now they need someone to drive into the computer store to get the servers.... yeah right! and is weekend... stores are closed!! ps: servers are high end computers that are ordered and sended through mail or other private transport.. which also dont work on weekends.... NOT EVEN NCSOFT WORK ON WEEKENDS!!!!!!!
by the way quote me if you going to say something about me... thx
Are you serious? The law suit is not even over yet, they don't need to pay anyone right now. No one even know who is going to win the law suit... NCsoft profit was up like 300% on the report... gees... please read more information before post something liek this...
Personally, I think 12 servers is about right for NA anyway, don't know what's the big deal here?? Or you want them to do it like China, has over 100 servers and lot of servers are empty??
Yes China does have over 100 servers (113 to be exact) but they, apparently if you can believe thier press reports, have over 1 million unique users in China. Thats an Avr. of 8-9000 per server. Sure some will be "empty" but I'd imagine they are the minority. Most of those 113 servers are apparently active with healthy populations.
I think most peoples issue is that they were allowed to pre-make characters on selected servers but then unable to log into said servers. I dont know how NCsoft handled this but I assume somewhere in thier system they knew that there were X-amount of pre-ordered accounts selecting each server. Maby they should have refused access to non-preselected folks to these "favored" servers after a pre-determined limit was reached.
I remember the same issue with Warhammer online. Its known as "Guild seeding" Warhammer released the names of 12 or so servers before the headstart which was a terrible idea, as all the guilds "picked" one of those 12ish .. Seeding means that adding new servers on-the-fly does not work if you released a server list ahead of release. Reason being people already committed to a known server with thier guild. Seems NCsoft did the same thing allowing people to pick a server before release. It's alot more flexible if your consumers dont have a server list until release then guilds are free to move to lower pop servers. Knowing the server name before release just means you deal with seeding.
The community made many posts on the Warhammer Alliance boards before the headstart about guild seeding, Myself included, and we were ignored. It lead to a massive Cluster-F on warhammers release and Aion is suffering from it too. Thier apparent reluctance to open more servers quickly is costing them too with the casuals that are not part of guild seeding. Non-affiliated folks will tend to hop to a server they can log onto rather than wait in a queue. Commited guild members will sit in a queue for hours and bitch about it ...
Lesson to be learned, dont pre-release server names and dont allow people to "roll" characters ahead of release. It wont solve the whole problem but it will mean that your community is more flexible about which server they go to.
Is it really free when it was part of the purchasing contract?
Let's say you buy a game in the store, and inside is a guaranteed copy of a book you have been wanting. You get home and there is no book inside. Do you say "Oh well, it was free" or do you take it back to the store and get another?
Show me where it was part of the purchasing contract, and I'll back off and forfeit my arguments with an apology.
You're using an example of something that will last me years, not two days. You're basically complaining over getting a pack of Skittles that promised 100 pieces and was missing 5 from the pack.
"Pre-order Aion at Amazon.com and get exclusive in-game items, as well as early access to Aion."
So going by that text, if I "pre-order", I can have "early access".
A 6+ hour queue is not early access.
Even though that's far from a signed contract, you are technically getting early access as it states. Are you connecting to the server? Is the servers up and running with others playing? I guess the devils in the small print.
I think you are missing the fact that the ENTIRE POINT of an early access deal is that you can play before everyone else and thus AVOID the mass of incomers during the actual release. There are thousands of people unable to get in so that they can do this.
That is the only reason to want is for that reason. Two days means nothing without this advantage. Does it make sense now?
You honestly think you're going to not have a giant mass of people coming in to play on launch?
Wow they really need to get this up and running just so half you guys won't feel like the only thing you can do is come to these forums and complain. Things go wrong during launches, and this is the de facto launch. Either you're so angry you can go play another game, or realize that complaining about it won't help you log in faster and wait in the line or get over it.
"God, please help us sinful children of Ivalice.."
I strongly suspect that not everyone who preordered the game will necessarily get to participate in head-start now (including little me) which would be a real shame.
Just to let you all know, im sitting next to my other half who is in the game, and the channel is empty, not one person in sight... that never happened with the open beta, and im still stuck in a 2000 strong queue and cant get in!
Sort it out NCsoft, i know you have been over cautious with the population caps, this is not a success :P
Lesson to be learned, dont pre-release server names and dont allow people to "roll" characters ahead of release. It wont solve the whole problem but it will mean that your community is more flexible about which server they go to.
There is another way.. make the chars global to all servers.. a bit like old Diablo 2 did.. you would just pick a server to play, but chars were stored in a global server.
After posting my rant on Aions forums regarding 4hour queues...
a fanboiz posted this up.
Elsavita
Telemachus
Hyperion
Character Profile
If you don't like the approach of NCSOFT, unsubscribe to Aion
NCsoft is waiting for a few weeks, checking how many players are sticking to Aion etc. And then they might consider getting larger servers. At the moment they said they do not want to run the risk of upgrading to larger servers when it won't be necessary later.
According to Elsavita, NCSOFT have deliberatley blocked access to the game for preorders because they want to check how many players stick with AION...
So are these servers actually full? or blocked for Preorder customers.
My advice, if your one of the ones going to buy this on launch date, is DONT!
Do you really want to spend 30 quid to sit waiting 4 hours for patching, and then a futher 4 hours+ to get a chance to log on?
Just to let you all know, im sitting next to my other half who is in the game, and the channel is empty, not one person in sight... that never happened with the open beta, and im still stuck in a 2000 strong queue and cant get in! Sort it out NCsoft, i know you have been over cautious with the population caps, this is not a success :P
My son logged in earlier after waiting an hour through a 600+ queue, but after getting home from work (with my 2 new copies of the software that I just picked up) I find that both servers my guild has selected are showing 2000+, 3.25 hr queues to get in.
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
I rmembered wow's launch day 1 million users tried to log in at the same time.... CRashing the login servers and all the server in World of warcraft crashed choked and died..
They should have just called this a stress test xD
In the end that is the crux of it. You sell a pre order with the promise of access on 9/21 and either you are prepared to allow those customers to access the game or not, all the rest is just noise meant to cover butts. People paid money to be able to play yesterday and NCsoft, either willingly on otherwise, wasn't able to accommodate them.
If they wanted to do a stress test or soft rolling launch to ensure even dispersion across the fewest number of servers then they should not have sold pre orders with the promise of game access on a date certain, period.
Well, I just got home for work. Just set down to play. 3 hour, 2400+ person queue. I will not be purchasing the game to reward their incompetence (they had the info and they had the numbers) and the fact I was counting on a 2 day head start and now that didn't happen either. Say what you will, defend them all you want, but in the end I will be speaking with my $50 and will put it towards another game. I guarantee I won't be the only one.
And all of us playing will be glad that all the whiners are leaving the game. Good riddance.
Well, I just got home for work. Just set down to play. 3 hour, 2400+ person queue. I will not be purchasing the game to reward their incompetence (they had the info and they had the numbers) and the fact I was counting on a 2 day head start and now that didn't happen either. Say what you will, defend them all you want, but in the end I will be speaking with my $50 and will put it towards another game. I guarantee I won't be the only one.
And all of us playing will be glad that all the whiners are leaving the game. Good riddance.
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
Well, I just got home for work. Just set down to play. 3 hour, 2400+ person queue. I will not be purchasing the game to reward their incompetence (they had the info and they had the numbers) and the fact I was counting on a 2 day head start and now that didn't happen either. Say what you will, defend them all you want, but in the end I will be speaking with my $50 and will put it towards another game. I guarantee I won't be the only one.
And all of us playing will be glad that all the whiners are leaving the game. Good riddance.
Fine call me a whiner. You can't debate and argue without calling anyone names anyway so its par for the course from you. Go ahead, reward their incompetence with your money and enjoy your game. I wish you the best. I though have high standards and demand at least a level of competence and forethought and professionalism from companies I choose to reward with my money.
I rather be a whiner with ethics and ideals than someone who doesn't.
I didn't call you "Whiner", I called you a whiner. I described you, there was no name calling.
The problems were all yours. There were servers available. You could have played. You chose to cry instead.
Well, I just got home for work. Just set down to play. 3 hour, 2400+ person queue. I will not be purchasing the game to reward their incompetence (they had the info and they had the numbers) and the fact I was counting on a 2 day head start and now that didn't happen either. Say what you will, defend them all you want, but in the end I will be speaking with my $50 and will put it towards another game. I guarantee I won't be the only one.
And all of us playing will be glad that all the whiners are leaving the game. Good riddance.
Fine call me a whiner. You can't debate and argue without calling anyone names anyway so its par for the course from you. Go ahead, reward their incompetence with your money and enjoy your game. I wish you the best. I though have high standards and demand at least a level of competence and forethought and professionalism from companies I choose to reward with my money.
I rather be a whiner with ethics and ideals than someone who doesn't.
I didn't call you "Whiner", I called you a whiner. I described you, there was no name calling.
The problems were all yours. There were servers available. You could have played. You chose to cry instead.
NEVER once have I been forced to choose a server during a head start that my guild was not on. Not in WOW, not in COH, not in EQ2, not in AOC, not in WAR. Now I have too because I am being forced too by a company that has 2400+ queues during a head start. Unacceptable.
And what's the point of playing on some random server when the point is to be with the people/friends/guild when you go to a new game in the first place.
There's always a first time to everything right?
Anyway what do you suggest they do? I don't think it would have mattered whether they launched with 12 or 100 servers since your guild was most likely going to choose one of the most popular ones.
NCwest !@#$ed up with the headstart, that sucks, but I say you should suck it up and stop complaining, shit happens. Get over it ffs!
I've been playing since 3:00 pm yesterday and I have yet to experience any kind of queue to play. I have logged in and out at various times and haven't experienced any issues.
No offense Mod , but I have been through a lot of launches and this most certainly is NOT normal. Not once have I ever had to wait in a queue. Never once have I been unable to log into the server my guild was on. Normal problems would be log in server issues, lag, bugs, server crashes, incomplete quests, etc. Aion however has been out over a year already and doesn't have any of the "normal" issues you would expect. In fact Aion plays perfectly with the proper number of players logged into the servers.
The whole problem here is the Aion team for some unknown reason completely disregarded doing any math to figure how many servers they would need at release. If they would have had the proper number of servers ready for launch they wouldn't have any problems at all judging by how well the beta client ran. This whole episode was fully preventable by proper planning.
No one is actually getting any "head start" the way this was run. I thought the whole point was to avoid release day crowds and to get a head start on everyone else on the server. Since Aion has way too few servers available the pre-release servers will likely be locked tomorrow and release day players will be forced to choose another server. So your not getting a head start on anyone. You will be playing with all the other pre-release customers.
Enough apologizing for a poorly thought out launch and pre-order campaign. This just should not have happened and was fully preventable. You don't sell customers a bill of goods trying to get their money and a pre-commitment to your game if you can't deliver. This pre-launch was amature, tomorrow is gonna be rough by the looks of it.
Comments
There are those who can't play and are rightly upset about it.
Then there are those who can play whom tell those who can't play not to cry about it.
Human nature.
Here is an interesting page regarding information from the pre-selection server load. According to their estimates, it doesn't look like any of the servers is over the 60% threshold. It looks like a good deal of people did not premade their characters on the 18th.
na.aiononline.com/promotion/preselection/
Also some stats from a random server. It doesn't mention how recent these are, so I assume these are pre-selection data as well:
na.aiononline.com/livestatus/server/
Hey people I dont know if you people know it!!!! BUT NCSOFT CANT GET THE SERVERS RIGHT FROM THEIR ASS!!!!!!!!!!!
Servers cost money... the one they dont have... because they are the target of lots of lawsuits in the past few months... like the world.com one.... the Richard Garriot one.. yeah he quit ncsoft, got into space and now he sue ncsoft for more cash to return to space... and now one about some guy with a taleyer name or something.... dont really remember the last one... and a few other lawsuits.....
in other words everyone is sucking the cash of ncsoft... wondering how they manage to finish up this game....
THE POINT IS!!!! THEY NEED THE CASH FROM THE BOXES SOLD IN ORDER TO HAVE MONEY FOR MORE SERVERS!!!!!!!!!!
now they need someone to drive into the computer store to get the servers.... yeah right! and is weekend... stores are closed!!
ps: servers are high end computers that are ordered and sended through mail or other private transport.. which also dont work on weekends....
NOT EVEN NCSOFT WORK ON WEEKENDS!!!!!!!
by the way quote me if you going to say something about me... thx
Are you serious? The law suit is not even over yet, they don't need to pay anyone right now. No one even know who is going to win the law suit... NCsoft profit was up like 300% on the report... gees... please read more information before post something liek this...
Personally, I think 12 servers is about right for NA anyway, don't know what's the big deal here?? Or you want them to do it like China, has over 100 servers and lot of servers are empty??
Yes China does have over 100 servers (113 to be exact) but they, apparently if you can believe thier press reports, have over 1 million unique users in China. Thats an Avr. of 8-9000 per server. Sure some will be "empty" but I'd imagine they are the minority. Most of those 113 servers are apparently active with healthy populations.
I think most peoples issue is that they were allowed to pre-make characters on selected servers but then unable to log into said servers. I dont know how NCsoft handled this but I assume somewhere in thier system they knew that there were X-amount of pre-ordered accounts selecting each server. Maby they should have refused access to non-preselected folks to these "favored" servers after a pre-determined limit was reached.
I remember the same issue with Warhammer online. Its known as "Guild seeding" Warhammer released the names of 12 or so servers before the headstart which was a terrible idea, as all the guilds "picked" one of those 12ish .. Seeding means that adding new servers on-the-fly does not work if you released a server list ahead of release. Reason being people already committed to a known server with thier guild. Seems NCsoft did the same thing allowing people to pick a server before release. It's alot more flexible if your consumers dont have a server list until release then guilds are free to move to lower pop servers. Knowing the server name before release just means you deal with seeding.
The community made many posts on the Warhammer Alliance boards before the headstart about guild seeding, Myself included, and we were ignored. It lead to a massive Cluster-F on warhammers release and Aion is suffering from it too. Thier apparent reluctance to open more servers quickly is costing them too with the casuals that are not part of guild seeding. Non-affiliated folks will tend to hop to a server they can log onto rather than wait in a queue. Commited guild members will sit in a queue for hours and bitch about it ...
Lesson to be learned, dont pre-release server names and dont allow people to "roll" characters ahead of release. It wont solve the whole problem but it will mean that your community is more flexible about which server they go to.
You're using an example of something that will last me years, not two days. You're basically complaining over getting a pack of Skittles that promised 100 pieces and was missing 5 from the pack.
Just one place:
Amazon
Here is the text:
"Pre-order Aion at Amazon.com and get exclusive in-game items, as well as early access to Aion."
So going by that text, if I "pre-order", I can have "early access".
A 6+ hour queue is not early access.
Even though that's far from a signed contract, you are technically getting early access as it states. Are you connecting to the server? Is the servers up and running with others playing? I guess the devils in the small print.
I think you are missing the fact that the ENTIRE POINT of an early access deal is that you can play before everyone else and thus AVOID the mass of incomers during the actual release. There are thousands of people unable to get in so that they can do this.
That is the only reason to want is for that reason. Two days means nothing without this advantage. Does it make sense now?
You honestly think you're going to not have a giant mass of people coming in to play on launch?
Wow they really need to get this up and running just so half you guys won't feel like the only thing you can do is come to these forums and complain. Things go wrong during launches, and this is the de facto launch. Either you're so angry you can go play another game, or realize that complaining about it won't help you log in faster and wait in the line or get over it.
"God, please help us sinful children of Ivalice.."
I strongly suspect that not everyone who preordered the game will necessarily get to participate in head-start now (including little me) which would be a real shame.
Just to let you all know, im sitting next to my other half who is in the game, and the channel is empty, not one person in sight... that never happened with the open beta, and im still stuck in a 2000 strong queue and cant get in!
Sort it out NCsoft, i know you have been over cautious with the population caps, this is not a success :P
There is another way.. make the chars global to all servers.. a bit like old Diablo 2 did.. you would just pick a server to play, but chars were stored in a global server.
After posting my rant on Aions forums regarding 4hour queues...
a fanboiz posted this up.
Elsavita
Telemachus
Hyperion
Character Profile
If you don't like the approach of NCSOFT, unsubscribe to Aion
NCsoft is waiting for a few weeks, checking how many players are sticking to Aion etc. And then they might consider getting larger servers. At the moment they said they do not want to run the risk of upgrading to larger servers when it won't be necessary later.
According to Elsavita, NCSOFT have deliberatley blocked access to the game for preorders because they want to check how many players stick with AION...
So are these servers actually full? or blocked for Preorder customers.
My advice, if your one of the ones going to buy this on launch date, is DONT!
Do you really want to spend 30 quid to sit waiting 4 hours for patching, and then a futher 4 hours+ to get a chance to log on?
http://uk.aiononline.com/forums/general/view?articleID=217&category=101
My thread on the subject
They should have just called this a stress test xD
My son logged in earlier after waiting an hour through a 600+ queue, but after getting home from work (with my 2 new copies of the software that I just picked up) I find that both servers my guild has selected are showing 2000+, 3.25 hr queues to get in.
Swell, just swell.
At least I saved the receipt
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
I rmembered wow's launch day 1 million users tried to log in at the same time.... CRashing the login servers and all the server in World of warcraft crashed choked and died..
In the end that is the crux of it. You sell a pre order with the promise of access on 9/21 and either you are prepared to allow those customers to access the game or not, all the rest is just noise meant to cover butts. People paid money to be able to play yesterday and NCsoft, either willingly on otherwise, wasn't able to accommodate them.
If they wanted to do a stress test or soft rolling launch to ensure even dispersion across the fewest number of servers then they should not have sold pre orders with the promise of game access on a date certain, period.
--------------------------------
Achiever 60.00%, Socializer 53.00%, Killer 47.00%, Explorer 40.00%
Intel Core i7 Quad, Intel X58 SLi, 6G Corsair XMS DDR3, Intel X-25 SSD, 3 WD Velociraptor SATA SuperTrak SAS EX8650 Array, OCZ 1250W PS, GTX 295, xFi, 32" 1080p LCD
And all of us playing will be glad that all the whiners are leaving the game. Good riddance.
And all of us playing will be glad that all the whiners are leaving the game. Good riddance.
Leaving "good" folks like yourself eh? ROFL.....
"True friends stab you in the front." | Oscar Wilde
"I need to finish" - Christian Wolff: The Accountant
Just trying to live long enough to play a new, released MMORPG, playing New Worlds atm
Fools find no pleasure in understanding but delight in airing their own opinions. Pvbs 18:2, NIV
Don't just play games, inhabit virtual worlds™
"This is the most intelligent, well qualified and articulate response to a post I have ever seen on these forums. It's a shame most people here won't have the attention span to read past the second line." - Anon
And all of us playing will be glad that all the whiners are leaving the game. Good riddance.
Fine call me a whiner. You can't debate and argue without calling anyone names anyway so its par for the course from you. Go ahead, reward their incompetence with your money and enjoy your game. I wish you the best. I though have high standards and demand at least a level of competence and forethought and professionalism from companies I choose to reward with my money.
I rather be a whiner with ethics and ideals than someone who doesn't.
I didn't call you "Whiner", I called you a whiner. I described you, there was no name calling.
The problems were all yours. There were servers available. You could have played. You chose to cry instead.
Some very interesting few days are coming.
It's gonna be fun... on the forums at least, if not ingame!
And all of us playing will be glad that all the whiners are leaving the game. Good riddance.
Fine call me a whiner. You can't debate and argue without calling anyone names anyway so its par for the course from you. Go ahead, reward their incompetence with your money and enjoy your game. I wish you the best. I though have high standards and demand at least a level of competence and forethought and professionalism from companies I choose to reward with my money.
I rather be a whiner with ethics and ideals than someone who doesn't.
I didn't call you "Whiner", I called you a whiner. I described you, there was no name calling.
The problems were all yours. There were servers available. You could have played. You chose to cry instead.
NEVER once have I been forced to choose a server during a head start that my guild was not on. Not in WOW, not in COH, not in EQ2, not in AOC, not in WAR. Now I have too because I am being forced too by a company that has 2400+ queues during a head start. Unacceptable.
And what's the point of playing on some random server when the point is to be with the people/friends/guild when you go to a new game in the first place.
There's always a first time to everything right?
Anyway what do you suggest they do? I don't think it would have mattered whether they launched with 12 or 100 servers since your guild was most likely going to choose one of the most popular ones.
NCwest !@#$ed up with the headstart, that sucks, but I say you should suck it up and stop complaining, shit happens. Get over it ffs!
pre-order, bend down and you shall receive!
I've been playing since 3:00 pm yesterday and I have yet to experience any kind of queue to play. I have logged in and out at various times and haven't experienced any issues.
Mr. Bagguns
No offense Mod , but I have been through a lot of launches and this most certainly is NOT normal. Not once have I ever had to wait in a queue. Never once have I been unable to log into the server my guild was on. Normal problems would be log in server issues, lag, bugs, server crashes, incomplete quests, etc. Aion however has been out over a year already and doesn't have any of the "normal" issues you would expect. In fact Aion plays perfectly with the proper number of players logged into the servers.
The whole problem here is the Aion team for some unknown reason completely disregarded doing any math to figure how many servers they would need at release. If they would have had the proper number of servers ready for launch they wouldn't have any problems at all judging by how well the beta client ran. This whole episode was fully preventable by proper planning.
No one is actually getting any "head start" the way this was run. I thought the whole point was to avoid release day crowds and to get a head start on everyone else on the server. Since Aion has way too few servers available the pre-release servers will likely be locked tomorrow and release day players will be forced to choose another server. So your not getting a head start on anyone. You will be playing with all the other pre-release customers.
Enough apologizing for a poorly thought out launch and pre-order campaign. This just should not have happened and was fully preventable. You don't sell customers a bill of goods trying to get their money and a pre-commitment to your game if you can't deliver. This pre-launch was amature, tomorrow is gonna be rough by the looks of it.