Ravage23
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yes, there are people still having issues.
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yep, still waiting; staring at account not active.
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It's a wonderful feeling to be charged for something and not receive what you paid for... and no customer service to help fix the problems.. just 12hr updates that may or may not include something to help. (and no, the chance of response from the…
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Well considering it's now passed the 3 day compensation that they gave for the initial downtime, I would hope so considering alot of people STILL are dealing with account inactive.
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I wish there was some form of activate account button.. as I ordered a new CC just for this problem, and I have no clue if they are going to attempt to process it again, or if it's just fucked.
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Originally posted by volstagg I had pre order problem of 3 charges and then got the e-mail of failed cc the next day. I went to account page and entered a different cc and submitted a ticket to customer service telling them. Two hours later two…
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Originally posted by s1wg4u credit cards automatically take actions to keep fraudulent charges off. If you live in USA, and 2 charges are coming in greece, they usually block the second one. it's their money anyway. either way, they should have n…
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Originally posted by Symone Originally posted by termsy Originally posted by Symone Originally posted by Zygote anyone able to find a fix or get a response from a dev? or anything? Nope, Ive given up.. have this error since day one t…
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And unfortunately there is ZERO customer support to complain to. So hopefully now that the servers are back up, they'll actually do something about the accounts that are in limbo.
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Originally posted by Jinru919 I preorder for 2 friends and me, all 3 precharges of $3~ went through. When it came time for the full charge though I received a Failed Attempt. I'm guessing I'm down $10 and will have to wait for them to reopen new …
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Originally posted by ZtyX2 Originally posted by downtoearth Originally posted by ZtyX2 This sucks so bad,.... It goes beyond words. This is the worst amateur billing system ever. Aventurine should have gone with paypal. i would say umm i…
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Originally posted by downtoearth Originally posted by ZtyX2 This sucks so bad,.... It goes beyond words. This is the worst amateur billing system ever. Aventurine should have gone with paypal. i would say umm i removed my cc info and put i…
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It's one thing to expect a bad launch, but I don't know of many mmo launches that charge your credit card, and not unlock your account.
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Originally posted by s1wg4u I would assume so. Check your zip code. Or inform your bank that your making a purchase in greece. Already did that, and it its a card I make transactions to europe, asia etc. weekly. It was only attempted once…
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Originally posted by Hellmoob Sent them 2 e-mails, subsequently changed my card AND personal details and I'm in the process of begging them to try again. I feel so dirty, I really do. I had to resort to asking a guildmate to put his info in (…
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My credit card was charged, money was paid, and the account is STILL inactive. Second email explaining that the transaction failed. What am I suppose to do? paid over 45euro for thin air?
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I did that for myself and my gf having the same problem; and I know my account information isn't wrong.. as I shop daily online with my CC.
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Same boat, I pre-ordered, got the confirmation, even saw all the pages as I was user=57 so I beat the rush.. still hasn't gone through to the final "charged 42" or whatever. Have my accounts and pre-order email confirmed, stated i'd be charged 2.52 …
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Originally posted by yuppy i got left out of pre ordering because my fucknig account was bugged. it wouldnt save the CC info. so i tried like 70 times to save it, then it sold out i made a new account and it saved the first try. im so butt hurt a…
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I would hope they deal with the multitude of STILL inactive pre-orders that have not been activated before selling more.
