Is MO on it's way to becoming the next Mourning Online fiasco?
It's fairly close lol, all they have to really do at this point to seal the deal is send out recordable disc with the beta client on it to those that Pre-ordered and it's official lol.
Thank you for the $100, here is a $1 CD with the beta client on it. We never actually made loot bags so we put it in this stretchy hefty bag, it's scented!
If this is a warning against anything, then it's against dangers of drinking alcohol when pregnant. Ladies, you could cause long term brain damage to your unborn child.
Must be a tuff life being the poster child for that cause since apparently your mother was drinking daily when she had you since your reading comprehension is extremely lacking
people need to stop living in their hole and come to terms with the fact that mortal online will never actually release, and was a huge scheme to get peoples money and never actually deliver a product. you have been HAD people.... face it.
the company is now completely out of money and is at the mercy of dopes that buy the preorder, and dopes that invest in them to keep developing.
the game has been a smash and grab scheme since the beginning. they have your money, you will never get it back, and you will never get your product. time to face facts.
Someone clear this up, am I reading this thread correctly? The OP pays for a product that says "no refunds" ignores any red flags this should raise, doesn't get his product on the date specified (hello, pc game?!??!) then now wants to warn everyone to not do what most wouldn't anyway? Ah, the good old internet such an interesting place.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
If this is a warning against anything, then it's against dangers of drinking alcohol when pregnant. Ladies, you could cause long term brain damage to your unborn child.
If you think a slip of a month is the end of the world then you're either thick, completely new to computer/video games or are a troll. I suspect the latter.
It is a slip of 4+ months already.
It was always stated as Q4 2009. So a January release means 1 month slip. I'd rather MMOs slipped half a year, even, than be released as unfinished and buggy as all of them are.
The Edge... there is no honest way to explain it because the only people who really know where it is are the ones who have gone over.
Someone clear this up, am I reading this thread correctly? The OP pays for a product that says "no refunds" ignores any red flags this should raise, doesn't get his product on the date specified (hello, pc game?!??!) then now wants to warn everyone to not do what most wouldn't anyway? Ah, the good old internet such an interesting place.
1. The Policy was posted in a link (off to the side in small text) you had to click to read.. I'm sure you read all that stuff everytime you order something.. RIGHT? Even a MO Forum Mod described the setup as "sketchy"
2. Middle of July they opened pre-orders and said the gamewas planned to ship in September. It's pretty obvious that they knew very well the game had zero chance of shipping at that time so they deceptively lead us to believe a falsity. Pre-ordering with an 8 week lead time seemed OK. If they had honestly said January would be the earliest possible release date most folks would have reconsidered.
3. It's illegal to charge you upfront for a product you don't deliver and not return it when asked. That's why Credit Cards have something called Claims and Defenses Chargeback Rights. This fits each and every criteria outlined for that protection and as such each of us that wishes to pursue it will get our money back.
If you weren't going to buy the game.. OK move on. There are quite a few who have appreciated the info on here and in PMs, particularly on the MO Forums themselves. There is a very substantial base of people who know exactly what I am talking about and are happy to fight back.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
If this is a warning against anything, then it's against dangers of drinking alcohol when pregnant. Ladies, you could cause long term brain damage to your unborn child.
If you think a slip of a month is the end of the world then you're either thick, completely new to computer/video games or are a troll. I suspect the latter.
It is a slip of 4+ months already.
It was always stated as Q4 2009. So a January release means 1 month slip. I'd rather MMOs slipped half a year, even, than be released as unfinished and buggy as all of them are.
Incorrect... again... and missing the point... again.. move on.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
If this is a warning against anything, then it's against dangers of drinking alcohol when pregnant. Ladies, you could cause long term brain damage to your unborn child.
If you think a slip of a month is the end of the world then you're either thick, completely new to computer/video games or are a troll. I suspect the latter.
It is a slip of 4+ months already.
It was always stated as Q4 2009. So a January release means 1 month slip. I'd rather MMOs slipped half a year, even, than be released as unfinished and buggy as all of them are.
Incorrect... again... and missing the point... again.. move on.
Fail op is fail
-------- "Chemistry: 'We do stuff in lab that would be a felony in your garage.'"
The most awesomest after school special T-shirt: Front: UNO Chemistry Club Back: /\OH --> Bad Decisions
What is funny, is that the people attacking the OP are on the defensive, because the OP explained more clearly then SV did, that there are NO REFUNDS. If anything, he made it clear to people who choose to buy this game, that they will have to fight for a refund should they desire one.
This should be a good thing for the fanboys, since they don't have to hear as many people complaining about not getting responses from SV for attempting to get a refund, and clogging up thier forum topics. Instead they would rather have the general public misled into puchasing a game that has a high potential to be dissapointing in its current state, and put more money into SV's pocket, and upset more customers who may become unsatisfied with thier purchase and unable to get a refund. These players will also go on to get a refund the hard way, thru thier CC company, and NEVER give MO another shot.
If anything he is doing the game a favor by buying it time to get in shape before people put thier hard earned cash on the line. And when they purchase and enter the game for the first time after release and a few good reviews, they are more likely to enjoy it.
The OP went on to speak more about his dislike of the game's current state and hardline No Refund stance, the more offensive you fanboys became.
1) Seriously.. what the hell good does the crummy box and game disk do you anyhow?
2) You HAVE got what you essentially paid for, so stop your whining already. What you paid for so early was the right to play the beta. You have had several months now to play their game in it's beta state. It may not be what you expected, and on that note, it may not be complete yet. So why are you fussing about a stupid box and game disk that would have the same game you already downloaded on it?
I guess I really don't understand you on this one.
You KNEW damn well what the risk was when you gave them your money last summer.
You KNEW damn well that the game might not actually be ready for launch in 2009.
Don't deny it.
And if you really wanted your money back so bad, you could spend 1/10th the time you have spent ranting on these forums actually talking to your bank, and have already gotten your disputed charge refunded to you. I work for Citibank, so I sorta know how the process works. ;-)
I think you just wanna bitch and whine mainly cuz you are butthurt that your game hasn't officially launched yet and/or isn't completed or isn't as you imagined it yet.
Someone clear this up, am I reading this thread correctly? The OP pays for a product that says "no refunds" ignores any red flags this should raise, doesn't get his product on the date specified (hello, pc game?!??!) then now wants to warn everyone to not do what most wouldn't anyway? Ah, the good old internet such an interesting place.
1. The Policy was posted in a link (off to the side in small text) you had to click to read.. I'm sure you read all that stuff everytime you order something.. RIGHT? Even a MO Forum Mod described the setup as "sketchy"
When it says IMPORTANT, or NOTICE or anything to that effect - yes.
2. Middle of July they opened pre-orders and said the gamewas planned to ship in September. It's pretty obvious that they knew very well the game had zero chance of shipping at that time so they deceptively lead us to believe a falsity. Pre-ordering with an 8 week lead time seemed OK. If they had honestly said January would be the earliest possible release date most folks would have reconsidered.
Link to this information is required. I recall vaguely that September was mentioned, but as I recall it was only as a beta period. Q4 has been the longest established release period for the game. So, since you're such an insufferable ass, I'm going to go ahead and call you a liar.
3. It's illegal to charge you upfront for a product you don't deliver and not return it when asked. That's why Credit Cards have something called Claims and Defenses Chargeback Rights. This fits each and every criteria outlined for that protection and as such each of us that wishes to pursue it will get our money back.
Since you have consumer protection rights then I don't see why you're complaining in the first place. All you have done this entire thread is half read responses to get what you wanted out of them in order to prove idiotic points or flame people. We get it, you have a sad little life and wanted some attention.
As I said before, it took me five seconds to find and read the 'no refund' policy that so many people are complaining about. So, let me see here - I took five or maybe ten seconds to read something. You took zero seconds to read that same thing and have now spent what I'm guessing are hours and hours talking to people and dealing with your CC company. Yeah, pretty much anything you have to say is invalid due to that single fact of how incompetent you are.
If you weren't going to buy the game.. OK move on. There are quite a few who have appreciated the info on here and in PMs, particularly on the MO Forums themselves. There is a very substantial base of people who know exactly what I am talking about and are happy to fight back.
No I'm quite content to stick around to prove how much of an uncensored moron you are. All you're doing is applying afterthought triage to a problem of consumer laziness. There is a huge crowd of us who took those few extra seconds to completely side-step all of these problems you're facing right now. Oh and since you seem to need your hand held and have every single minor detail explained to you then feel free to ask and I'll come back and do so.
If this is a warning against anything, then it's against dangers of drinking alcohol when pregnant. Ladies, you could cause long term brain damage to your unborn child.
If you think a slip of a month is the end of the world then you're either thick, completely new to computer/video games or are a troll. I suspect the latter.
It is a slip of 4+ months already.
It was always stated as Q4 2009. So a January release means 1 month slip. I'd rather MMOs slipped half a year, even, than be released as unfinished and buggy as all of them are.
Incorrect... again... and missing the point... again.. move on.
Alright, since you seem so stuck on this whole September release deal being stated in July I've taken the time to prove you wrong. This is from the second newsletter in July and the only one that talks about release dates.
-----
The Beta is divided into Blocks of 2.000 players each, depending on buying-order. Every second week 2.000 additional players will be able to enter the Beta. The full schedule is as follows:
July 20 Block A (including 999 Limited Editions)
August 3 Block B
August 17 Block C
August 31 Block D
September 14 Block E
The Digital Download only version will go on sale a week later than the Boxed Version and The Full Loot Bag as previously stated in the shop. This is because we hope to sell the physical products first, as they are a big cost to us if they sit on our shelves.
Shipping is included in the price for the physical products.
The physical products will be shipped from Sweden around September. Further updates before the launch of the full game will be shipped free of charge in connection to the launch. When buying a physical version you are also allowed to download the game, and play it in your corresponding Beta block.
The launch of Mortal Online is planned for Q4 2009 (Oct-Dec).This is not set in stone however, as we want all core features to be in place and properly tested before charging monthly subscriptions. We do not guarantee a specific release date for Mortal Online.
At this point Mortal Online is M rated 18+, a final rating will come closer to release but is very likely to be the same.
Release dates are NOT mentioned in any earlier announcements. In other words, since you need your hand held - this is the FIRST mention of a release date by MO.
What else does it mean? You're wrong. Way wrong in fact. Release has so far been pushed back a month, might be pushed back some more and from most reports it probably should be.
So what you're harping about is getting a box that would likely contain an outdated client that you would just have to update anyway. What EXACTLY is your point here?
You would have had a box that wouldn't have given you anything more that what you already had - access to a beta client. The game was set to SHIP in Sept, but not RELEASE until Q4. It's all spelled out for you right there. You're complaining about not having a shiny box and dvd that wouldn't do anything for you.
Again...let me clarify.....if you had gotten your box in September and even if the game had released in October you would have sat there with a box that didn't actually do anything for a full month or more.
So, let's time line it - You get your box in the first week of September. Game releases at the EARLIEST in October. That means you have a shiny box and a dvd that don't do anything for the entire rest of September and all of November. Judging from your reactions here you probably would have still complained if you had gotten the box on time because you clearly thought that SHIPPING meant RELEASE, when it did not. SV was very clear about the difference here, it's not like they used tricky wording or something....your anger is your own fault.
PS - Before you respond I already know what you're going to say, let me see here....RABBLERABBLERABBLE, I have a receipt for an item I don't physically have, RABBLERABBLERABBLE. RABBLERABBLE, box, shady, rabble rabble rabble, self-important drivel, rabblerabble! RABBLE! RABBLERABBLE! RABBLERABBLERABBLE RABBLE!, RAAAAAABBBBLLLEEE! Principle of the matter, rabble! Cry cry, rabble rabble, I think they're thieves when they're really not, rabblerabble! RABBLE CRY CRY.
Sound about right?
PPS - With it shipping from Sweden you may not have even gotten it for 4-6 weeks from the day it shipped. And guess what? It still wouldn't have mattered if you had gotten it on the first of sept. You would have a box that doesn't do anything for you. If you're really that mad then I can send you a box to play with. I'll even send you a couple of boxes so you can build a little fort with them.
considering people have actually been playing something it's impossible to call it vaporware.
it could still turn out to be failware though. The devs have pretty much a month to convince me that it won't be at this point. There's no chance of it NOT releasing at this point merely because they probably wouldn't be able handle all of the returns and penalty's and fines and what not.
Although it could release and fail, and if they stick to a january release (this month and happy new year all btw) then that's probably what will happen. If it releases in the state that SV described they want it to be in then I would be down to play it. Which keep in mind they have stated they will not have absolutely everything fleshed out by release....so at least they've planned for that and let us know in advance. Though judging from what I've seen people will probably complain either way...even though it's all laid out right in front of them.
Meh.
Well I have Demon's Souls and Mass Effect 2 (when it comes out), perfectly fun enough.
If your reading comprehension was equal to your ability to produce walls of text you would make a lot of money. Sadly, you apparently like to go off on tangets but misread the questions.
I'm sure you THINK your right though. /pat on head
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
OP, you got owned. the post by Lord Ixigan or whatever pretty much proved your rant wrong.
Because he posted that the game will be launched in Q4?
They gavv a ship date. They missed it by 4 months+ already. They failed to bother updating us for more than a month after missing the initial deadline.
Don't bother with the trolls. The "True-Believers" are being funneled from the official forums to help "defend their game". You couldn't convince them that the sun is hotter than the moon if Starvault said differently. What's more is that I don't want to convince the zealots. They are welcome to keep playing whatever games they like. Some people enjoy self-flagellation.
What's important is that people on the fence have a chance to be warned and those of us who mistakenly were sucked in can get our money back. It's not about the $75 it's about the "sketchy" business practices of StarVault.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
Originally posted by Slapshot1188 Don't bother with the trolls.
It seems that the only one really trolling here is you buddy.
You obviously didn't read the terms when you purchased the game, warning you that THEY would not refund any purchases.
- You have been told this over and over and over again, but you continue to whine that you cannot get their response to refund your money
- You've also been advised about 40 times in this thread alone that if you really want your money back to contact your bank - and furthermore as I told you a few posts back.. if you spent 1/10th the time contacting your bank for a refund as you spent whining here and umm trolling here, you would have already got your money back with a simple dispute.
I work for Citibank, I know how banks work. It's a simple dispute you can start on the phone. Typically your bank will send you some paperwork you'll sign and date and send back. But about every bank (Including Chase) will refund your purchase price in a day or two after your call and the dispute is started. You'll have your damn money back before you even get the paperwork in the mail. - Just be sure you send it back in to them within a week or so, to prevent them from charging you the dispute refund back simply because you failed to return the required signed documentation.
You can get your $$ back. Just do it already and stop the trolling and whining. Its YOUR fault you didn't read the terms when you made the purchase. it's even more YOUR fault you continue to try and contact Star Vault instead of just disputing the charge with your bank.
It seems that the only one really trolling here is you buddy.
You obviously didn't read the terms when you purchased the game, warning you that THEY would not refund any purchases.
- You have been told this over and over and over again, but you continue to whine that you cannot get their response to refund your money
- You've also been advised about 40 times in this thread alone that if you really want your money back to contact your bank - and furthermore as I told you a few posts back.. if you spent 1/10th the time contacting your bank for a refund as you spent whining here and umm trolling here, you would have already got your money back with a simple dispute.
I work for Citibank, I know how banks work. It's a simple dispute you can start on the phone. Typically your bank will send you some paperwork you'll sign and date and send back. But about every bank (Including Chase) will refund your purchase price in a day or two after your call and the dispute is started. You'll have your damn money back before you even get the paperwork in the mail. - Just be sure you send it back in to them within a week or so, to prevent them from charging you the dispute refund back simply because you failed to return the required signed documentation.
You can get your $$ back. Just do it already and stop the trolling and whining. Its YOUR fault you didn't read the terms when you made the purchase. it's even more YOUR fault you continue to try and contact Star Vault instead of just disputing the charge with your bank.
- Zaxx
Unfortunately, some people feel that the unethical practices that SV engaged in, so that they could get an open ended loan from unsuspecting (or naive) potential customers should be brought to light.
It's just entertaining how more and more threads like this pop up every day, with more and more people annoyed and dissatisfied with the way the company has handled themselves. And if it serves as a word of warning to go into detail and spare others the problems that we faced by being duped into believing that it was an actual "beta" rather than a pre-alpha game well... I think it's worth the few minutes to type a post to dissuade a person who otherwise would not have known about what is going on here.
Im not sure FTC can help you on overseas purchases.
and more so...Getting banned from a MMO for breaking EULA/ToS isnt valid complaint
The FTC can help you on overseas purchases if there are enough complaints. We do have open trade with Sweden, and if there are enough complaints filed, then an inquiry will be made on behalf of those that opened the complaint and charges will be filed through the FTC against the foreign company on our behalf. You don't have to believe that, but it's happened to other companies whom we have trade relations with, and promised XYZ and never delivered.
And my complaint is that I expected the package in September or a reasonable amount of time afterwards. There weren't updates for a month+ after September, and it was very non descript as well. Breaking the EULA is irrelevant when I paid for a physical piece of merchandise and have not yet received it.
File your complaints, if enough folks do it -- it will have an effect.
It seems that the only one really trolling here is you buddy.
You obviously didn't read the terms when you purchased the game, warning you that THEY would not refund any purchases.
- You have been told this over and over and over again, but you continue to whine that you cannot get their response to refund your money
- You've also been advised about 40 times in this thread alone that if you really want your money back to contact your bank - and furthermore as I told you a few posts back.. if you spent 1/10th the time contacting your bank for a refund as you spent whining here and umm trolling here, you would have already got your money back with a simple dispute.
I work for Citibank, I know how banks work. It's a simple dispute you can start on the phone. Typically your bank will send you some paperwork you'll sign and date and send back. But about every bank (Including Chase) will refund your purchase price in a day or two after your call and the dispute is started. You'll have your damn money back before you even get the paperwork in the mail. - Just be sure you send it back in to them within a week or so, to prevent them from charging you the dispute refund back simply because you failed to return the required signed documentation.
You can get your $$ back. Just do it already and stop the trolling and whining. Its YOUR fault you didn't read the terms when you made the purchase. it's even more YOUR fault you continue to try and contact Star Vault instead of just disputing the charge with your bank.
- Zaxx
If you actually read the thread you would see that I already have started disputing under my Claims and Defenses rights with Chase and I am hopeful of a positive resolution. I'll be sure to keep you posted on my progress and thanks for taking and interest!
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
You know what's funny? After reading this thread I remembered that the only reason SV decided to sell some boxes were because the community wanted it. If they would have sticked to the original plan, and only sell digital versions we wouldn't have this mess.
Comments
It's fairly close lol, all they have to really do at this point to seal the deal is send out recordable disc with the beta client on it to those that Pre-ordered and it's official lol.
Thank you for the $100, here is a $1 CD with the beta client on it. We never actually made loot bags so we put it in this stretchy hefty bag, it's scented!
FYI, you can file a complaint with the FTC also. I filed one a while ago.
www.ftccomplaintassistant.gov/
Originally posted by BadMedicine
If this is a warning against anything, then it's against dangers of drinking alcohol when pregnant. Ladies, you could cause long term brain damage to your unborn child.
Must be a tuff life being the poster child for that cause since apparently your mother was drinking daily when she had you since your reading comprehension is extremely lacking
Im not sure FTC can help you on overseas purchases.
and more so...Getting banned from a MMO for breaking EULA/ToS isnt valid complaint
people need to stop living in their hole and come to terms with the fact that mortal online will never actually release, and was a huge scheme to get peoples money and never actually deliver a product. you have been HAD people.... face it.
the company is now completely out of money and is at the mercy of dopes that buy the preorder, and dopes that invest in them to keep developing.
the game has been a smash and grab scheme since the beginning. they have your money, you will never get it back, and you will never get your product. time to face facts.
Someone clear this up, am I reading this thread correctly? The OP pays for a product that says "no refunds" ignores any red flags this should raise, doesn't get his product on the date specified (hello, pc game?!??!) then now wants to warn everyone to not do what most wouldn't anyway? Ah, the good old internet such an interesting place.
For every minute you are angry , you lose 60 seconds of happiness."-Emerson
It is a slip of 4+ months already.
It was always stated as Q4 2009. So a January release means 1 month slip. I'd rather MMOs slipped half a year, even, than be released as unfinished and buggy as all of them are.
The Edge... there is no honest way to explain it because the only people who really know where it is are the ones who have gone over.
1. The Policy was posted in a link (off to the side in small text) you had to click to read.. I'm sure you read all that stuff everytime you order something.. RIGHT? Even a MO Forum Mod described the setup as "sketchy"
2. Middle of July they opened pre-orders and said the gamewas planned to ship in September. It's pretty obvious that they knew very well the game had zero chance of shipping at that time so they deceptively lead us to believe a falsity. Pre-ordering with an 8 week lead time seemed OK. If they had honestly said January would be the earliest possible release date most folks would have reconsidered.
3. It's illegal to charge you upfront for a product you don't deliver and not return it when asked. That's why Credit Cards have something called Claims and Defenses Chargeback Rights. This fits each and every criteria outlined for that protection and as such each of us that wishes to pursue it will get our money back.
If you weren't going to buy the game.. OK move on. There are quite a few who have appreciated the info on here and in PMs, particularly on the MO Forums themselves. There is a very substantial base of people who know exactly what I am talking about and are happy to fight back.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
It is a slip of 4+ months already.
It was always stated as Q4 2009. So a January release means 1 month slip. I'd rather MMOs slipped half a year, even, than be released as unfinished and buggy as all of them are.
Incorrect... again... and missing the point... again.. move on.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
It is a slip of 4+ months already.
It was always stated as Q4 2009. So a January release means 1 month slip. I'd rather MMOs slipped half a year, even, than be released as unfinished and buggy as all of them are.
Incorrect... again... and missing the point... again.. move on.
Fail op is fail
--------
"Chemistry: 'We do stuff in lab that would be a felony in your garage.'"
The most awesomest after school special T-shirt:
Front: UNO Chemistry Club
Back: /\OH --> Bad Decisions
What is funny, is that the people attacking the OP are on the defensive, because the OP explained more clearly then SV did, that there are NO REFUNDS. If anything, he made it clear to people who choose to buy this game, that they will have to fight for a refund should they desire one.
This should be a good thing for the fanboys, since they don't have to hear as many people complaining about not getting responses from SV for attempting to get a refund, and clogging up thier forum topics. Instead they would rather have the general public misled into puchasing a game that has a high potential to be dissapointing in its current state, and put more money into SV's pocket, and upset more customers who may become unsatisfied with thier purchase and unable to get a refund. These players will also go on to get a refund the hard way, thru thier CC company, and NEVER give MO another shot.
If anything he is doing the game a favor by buying it time to get in shape before people put thier hard earned cash on the line. And when they purchase and enter the game for the first time after release and a few good reviews, they are more likely to enjoy it.
The OP went on to speak more about his dislike of the game's current state and hardline No Refund stance, the more offensive you fanboys became.
Good Game Fanboys, Good Game.
Okay... To the OP - A couple of questions:
1) Seriously.. what the hell good does the crummy box and game disk do you anyhow?
2) You HAVE got what you essentially paid for, so stop your whining already. What you paid for so early was the right to play the beta. You have had several months now to play their game in it's beta state. It may not be what you expected, and on that note, it may not be complete yet. So why are you fussing about a stupid box and game disk that would have the same game you already downloaded on it?
I guess I really don't understand you on this one.
You KNEW damn well what the risk was when you gave them your money last summer.
You KNEW damn well that the game might not actually be ready for launch in 2009.
Don't deny it.
And if you really wanted your money back so bad, you could spend 1/10th the time you have spent ranting on these forums actually talking to your bank, and have already gotten your disputed charge refunded to you. I work for Citibank, so I sorta know how the process works. ;-)
I think you just wanna bitch and whine mainly cuz you are butthurt that your game hasn't officially launched yet and/or isn't completed or isn't as you imagined it yet.
- Zaxx
1. The Policy was posted in a link (off to the side in small text) you had to click to read.. I'm sure you read all that stuff everytime you order something.. RIGHT? Even a MO Forum Mod described the setup as "sketchy"
When it says IMPORTANT, or NOTICE or anything to that effect - yes.
2. Middle of July they opened pre-orders and said the gamewas planned to ship in September. It's pretty obvious that they knew very well the game had zero chance of shipping at that time so they deceptively lead us to believe a falsity. Pre-ordering with an 8 week lead time seemed OK. If they had honestly said January would be the earliest possible release date most folks would have reconsidered.
Link to this information is required. I recall vaguely that September was mentioned, but as I recall it was only as a beta period. Q4 has been the longest established release period for the game. So, since you're such an insufferable ass, I'm going to go ahead and call you a liar.
3. It's illegal to charge you upfront for a product you don't deliver and not return it when asked. That's why Credit Cards have something called Claims and Defenses Chargeback Rights. This fits each and every criteria outlined for that protection and as such each of us that wishes to pursue it will get our money back.
Since you have consumer protection rights then I don't see why you're complaining in the first place. All you have done this entire thread is half read responses to get what you wanted out of them in order to prove idiotic points or flame people. We get it, you have a sad little life and wanted some attention.
As I said before, it took me five seconds to find and read the 'no refund' policy that so many people are complaining about. So, let me see here - I took five or maybe ten seconds to read something. You took zero seconds to read that same thing and have now spent what I'm guessing are hours and hours talking to people and dealing with your CC company. Yeah, pretty much anything you have to say is invalid due to that single fact of how incompetent you are.
If you weren't going to buy the game.. OK move on. There are quite a few who have appreciated the info on here and in PMs, particularly on the MO Forums themselves. There is a very substantial base of people who know exactly what I am talking about and are happy to fight back.
No I'm quite content to stick around to prove how much of an uncensored moron you are. All you're doing is applying afterthought triage to a problem of consumer laziness. There is a huge crowd of us who took those few extra seconds to completely side-step all of these problems you're facing right now. Oh and since you seem to need your hand held and have every single minor detail explained to you then feel free to ask and I'll come back and do so.
It is a slip of 4+ months already.
It was always stated as Q4 2009. So a January release means 1 month slip. I'd rather MMOs slipped half a year, even, than be released as unfinished and buggy as all of them are.
Incorrect... again... and missing the point... again.. move on.
Alright, since you seem so stuck on this whole September release deal being stated in July I've taken the time to prove you wrong. This is from the second newsletter in July and the only one that talks about release dates.
-----
The Beta is divided into Blocks of 2.000 players each, depending on buying-order. Every second week 2.000 additional players will be able to enter the Beta. The full schedule is as follows:
July 20 Block A (including 999 Limited Editions)
August 3 Block B
August 17 Block C
August 31 Block D
September 14 Block E
The Digital Download only version will go on sale a week later than the Boxed Version and The Full Loot Bag as previously stated in the shop. This is because we hope to sell the physical products first, as they are a big cost to us if they sit on our shelves.
Shipping is included in the price for the physical products.
The physical products will be shipped from Sweden around September. Further updates before the launch of the full game will be shipped free of charge in connection to the launch. When buying a physical version you are also allowed to download the game, and play it in your corresponding Beta block.
The launch of Mortal Online is planned for Q4 2009 (Oct-Dec). This is not set in stone however, as we want all core features to be in place and properly tested before charging monthly subscriptions. We do not guarantee a specific release date for Mortal Online.
At this point Mortal Online is M rated 18+, a final rating will come closer to release but is very likely to be the same.
link to the exact page on the MO website for this newsletter - http://www.mortalonline.com/news/july-13-07-09
-----------------------
Release dates are NOT mentioned in any earlier announcements. In other words, since you need your hand held - this is the FIRST mention of a release date by MO.
What else does it mean? You're wrong. Way wrong in fact. Release has so far been pushed back a month, might be pushed back some more and from most reports it probably should be.
So what you're harping about is getting a box that would likely contain an outdated client that you would just have to update anyway. What EXACTLY is your point here?
You would have had a box that wouldn't have given you anything more that what you already had - access to a beta client. The game was set to SHIP in Sept, but not RELEASE until Q4. It's all spelled out for you right there. You're complaining about not having a shiny box and dvd that wouldn't do anything for you.
Again...let me clarify.....if you had gotten your box in September and even if the game had released in October you would have sat there with a box that didn't actually do anything for a full month or more.
So, let's time line it - You get your box in the first week of September. Game releases at the EARLIEST in October. That means you have a shiny box and a dvd that don't do anything for the entire rest of September and all of November. Judging from your reactions here you probably would have still complained if you had gotten the box on time because you clearly thought that SHIPPING meant RELEASE, when it did not. SV was very clear about the difference here, it's not like they used tricky wording or something....your anger is your own fault.
PS - Before you respond I already know what you're going to say, let me see here....RABBLERABBLERABBLE, I have a receipt for an item I don't physically have, RABBLERABBLERABBLE. RABBLERABBLE, box, shady, rabble rabble rabble, self-important drivel, rabblerabble! RABBLE! RABBLERABBLE! RABBLERABBLERABBLE RABBLE!, RAAAAAABBBBLLLEEE! Principle of the matter, rabble! Cry cry, rabble rabble, I think they're thieves when they're really not, rabblerabble! RABBLE CRY CRY.
Sound about right?
PPS - With it shipping from Sweden you may not have even gotten it for 4-6 weeks from the day it shipped. And guess what? It still wouldn't have mattered if you had gotten it on the first of sept. You would have a box that doesn't do anything for you. If you're really that mad then I can send you a box to play with. I'll even send you a couple of boxes so you can build a little fort with them.
this is what happens when you buy vaporware.
considering people have actually been playing something it's impossible to call it vaporware.
it could still turn out to be failware though. The devs have pretty much a month to convince me that it won't be at this point. There's no chance of it NOT releasing at this point merely because they probably wouldn't be able handle all of the returns and penalty's and fines and what not.
Although it could release and fail, and if they stick to a january release (this month and happy new year all btw) then that's probably what will happen. If it releases in the state that SV described they want it to be in then I would be down to play it. Which keep in mind they have stated they will not have absolutely everything fleshed out by release....so at least they've planned for that and let us know in advance. Though judging from what I've seen people will probably complain either way...even though it's all laid out right in front of them.
Meh.
Well I have Demon's Souls and Mass Effect 2 (when it comes out), perfectly fun enough.
Lord_Ixigan,
If your reading comprehension was equal to your ability to produce walls of text you would make a lot of money. Sadly, you apparently like to go off on tangets but misread the questions.
I'm sure you THINK your right though. /pat on head
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
OP, you got owned. the post by Lord Ixigan or whatever pretty much proved your rant wrong.
Because he posted that the game will be launched in Q4?
They gavv a ship date. They missed it by 4 months+ already. They failed to bother updating us for more than a month after missing the initial deadline.
Don't bother with the trolls. The "True-Believers" are being funneled from the official forums to help "defend their game". You couldn't convince them that the sun is hotter than the moon if Starvault said differently. What's more is that I don't want to convince the zealots. They are welcome to keep playing whatever games they like. Some people enjoy self-flagellation.
What's important is that people on the fence have a chance to be warned and those of us who mistakenly were sucked in can get our money back. It's not about the $75 it's about the "sketchy" business practices of StarVault.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
It seems that the only one really trolling here is you buddy.
You obviously didn't read the terms when you purchased the game, warning you that THEY would not refund any purchases.
- You have been told this over and over and over again, but you continue to whine that you cannot get their response to refund your money
- You've also been advised about 40 times in this thread alone that if you really want your money back to contact your bank - and furthermore as I told you a few posts back.. if you spent 1/10th the time contacting your bank for a refund as you spent whining here and umm trolling here, you would have already got your money back with a simple dispute.
I work for Citibank, I know how banks work. It's a simple dispute you can start on the phone. Typically your bank will send you some paperwork you'll sign and date and send back. But about every bank (Including Chase) will refund your purchase price in a day or two after your call and the dispute is started. You'll have your damn money back before you even get the paperwork in the mail. - Just be sure you send it back in to them within a week or so, to prevent them from charging you the dispute refund back simply because you failed to return the required signed documentation.
You can get your $$ back. Just do it already and stop the trolling and whining. Its YOUR fault you didn't read the terms when you made the purchase. it's even more YOUR fault you continue to try and contact Star Vault instead of just disputing the charge with your bank.
- Zaxx
It seems that the only one really trolling here is you buddy.
You obviously didn't read the terms when you purchased the game, warning you that THEY would not refund any purchases.
- You have been told this over and over and over again, but you continue to whine that you cannot get their response to refund your money
- You've also been advised about 40 times in this thread alone that if you really want your money back to contact your bank - and furthermore as I told you a few posts back.. if you spent 1/10th the time contacting your bank for a refund as you spent whining here and umm trolling here, you would have already got your money back with a simple dispute.
I work for Citibank, I know how banks work. It's a simple dispute you can start on the phone. Typically your bank will send you some paperwork you'll sign and date and send back. But about every bank (Including Chase) will refund your purchase price in a day or two after your call and the dispute is started. You'll have your damn money back before you even get the paperwork in the mail. - Just be sure you send it back in to them within a week or so, to prevent them from charging you the dispute refund back simply because you failed to return the required signed documentation.
You can get your $$ back. Just do it already and stop the trolling and whining. Its YOUR fault you didn't read the terms when you made the purchase. it's even more YOUR fault you continue to try and contact Star Vault instead of just disputing the charge with your bank.
- Zaxx
Unfortunately, some people feel that the unethical practices that SV engaged in, so that they could get an open ended loan from unsuspecting (or naive) potential customers should be brought to light.
It's just entertaining how more and more threads like this pop up every day, with more and more people annoyed and dissatisfied with the way the company has handled themselves. And if it serves as a word of warning to go into detail and spare others the problems that we faced by being duped into believing that it was an actual "beta" rather than a pre-alpha game well... I think it's worth the few minutes to type a post to dissuade a person who otherwise would not have known about what is going on here.
Im not sure FTC can help you on overseas purchases.
and more so...Getting banned from a MMO for breaking EULA/ToS isnt valid complaint
The FTC can help you on overseas purchases if there are enough complaints. We do have open trade with Sweden, and if there are enough complaints filed, then an inquiry will be made on behalf of those that opened the complaint and charges will be filed through the FTC against the foreign company on our behalf. You don't have to believe that, but it's happened to other companies whom we have trade relations with, and promised XYZ and never delivered.
And my complaint is that I expected the package in September or a reasonable amount of time afterwards. There weren't updates for a month+ after September, and it was very non descript as well. Breaking the EULA is irrelevant when I paid for a physical piece of merchandise and have not yet received it.
File your complaints, if enough folks do it -- it will have an effect.
It seems that the only one really trolling here is you buddy.
You obviously didn't read the terms when you purchased the game, warning you that THEY would not refund any purchases.
- You have been told this over and over and over again, but you continue to whine that you cannot get their response to refund your money
- You've also been advised about 40 times in this thread alone that if you really want your money back to contact your bank - and furthermore as I told you a few posts back.. if you spent 1/10th the time contacting your bank for a refund as you spent whining here and umm trolling here, you would have already got your money back with a simple dispute.
I work for Citibank, I know how banks work. It's a simple dispute you can start on the phone. Typically your bank will send you some paperwork you'll sign and date and send back. But about every bank (Including Chase) will refund your purchase price in a day or two after your call and the dispute is started. You'll have your damn money back before you even get the paperwork in the mail. - Just be sure you send it back in to them within a week or so, to prevent them from charging you the dispute refund back simply because you failed to return the required signed documentation.
You can get your $$ back. Just do it already and stop the trolling and whining. Its YOUR fault you didn't read the terms when you made the purchase. it's even more YOUR fault you continue to try and contact Star Vault instead of just disputing the charge with your bank.
- Zaxx
If you actually read the thread you would see that I already have started disputing under my Claims and Defenses rights with Chase and I am hopeful of a positive resolution. I'll be sure to keep you posted on my progress and thanks for taking and interest!
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
You know what's funny? After reading this thread I remembered that the only reason SV decided to sell some boxes were because the community wanted it. If they would have sticked to the original plan, and only sell digital versions we wouldn't have this mess.
Pleasing the community had the opposite effect.