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Darkfall GM Teleports Player Player gets Ganked and Looted by enemies - Now being covered up by Aven

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  • falc0nfalc0n Member UncommonPosts: 385


    Originally posted by Hellrazor27
    Fact is man that even in the PM it sounds like the dood ported you there and had no idea there was someone there waiting ....he even says "I'm trying to convince him not too loot you " maybe this Gm was a noob or maybe he was really having a bad day but i really dont think he ported you just to get you killed .There would be no real point .As for getting your gear and whatnot back ...GM will never give you in game items ....ewen if you account got hacked and everything taken with proof there is nothing they can do ...so for him to replace your shit because of a PK...well its just not going to happen.I do see that your pissed and i can understand that .But its not the GM out to get you in the game ....its just some very bad luck and stupidity on the GM's part.Dont quit because of it .Just go PK the guy who killed you.

    I would have to disagree, the GMs have been letting people cheat since launch, and i guarantee if I logged in right now and tried to pm one of the hackers it would say hes online =( I reported this guy over 5 times and had long talks with people about it, i gave them enough evidence to ban over 5 accounts and still nothing, so i quit 3 motnhs ago after my clan got hacked by the clan that I was trying to ban. <cough> GRIEF <cough>.....so anyways its better late then never to know their true colors

  • joker007mojoker007mo Member Posts: 712
    Originally posted by B1ight

    Originally posted by mklinic


    I'm not really a "fanboi" of the company, but mistakes happen. I'm more curious to see what comes of the incident. If AV takes steps to rectify the situation then it really should be chalked up to a "live and learn" growing pain for the game and it's staff. If they choose to ignore it and hope it goes away then it becomes a sign of caution for those interested in the game.
    At any rate, how long is acceptable for them to do their internal review before breaking silence? I (personally) don't see a problem with them removing the thread from their forums while it's being reviewed. I mean, news like this will be discussed somewhere right? :P

    I agree with that.. but if Aventurines past is any example I don't expect a comment for 3-5 months at least.. Darkfall 2010..  I however think it should be allowed to be discussed regardless.. they shouldn't be making themselves look so guilty.  Even if said GM was guilty or it was a mistake it would be in their best interest to allow people to discuss it so it doesn't happen again instead of trying to sweep it under the carpet and hide it.. That is all.

    what would make sense is an actual post for aventurine giving apologies rants or whatever and then lock threads at least that way ppl dont see it as some cover up

    image

  • goldenkeygoldenkey Member UncommonPosts: 98
    Originally posted by Robsolf

    Originally posted by B1ight


     There have been rampant rumors of GM's in alliances/clans abusing powers in game.. Today a thread surfaced about a player who was teleported by a GM where an enemy player was waiting for him to kill and gank.  Afterwards the GM refused to refund the players items.. Allowed the enemy players to loot his body and basically told him to "contact support" and stuff it.. The player obviously went straight to the forums to get some closure and since every thread about the subject has been sensored and locked and or deleted.  Another case of a corrupt company running a corrupt game that doesn't even work.. I've canceled my subs after this, I hope everyone follows.



    While the players anger is understandable, I don't see how this looks like "corruption". 

    The GM obviously screwed up.  But as others have said, GM's don't have the rights to restore items to a character or provide any benefit that would be tempting to abuse.  There are also technical reasons... imagine how long it would take to sift through the database of all ingame items, then take the players word that they had those items...

    All that said, something should have been done to right this.  There should be a protocol to follow in the event that a GM action brings harsh negative consequences to the player.  In this case, Adventurine fails exceedingly.

    I don't see corruption, but I certainly see incompetence, not just in the GM(who as others have said could very well be a 1st day volunteer), Adventurine should have a system in place to handle these sorts of events.

     

    It is Corruption because if the GM was porting the player to himself why didn't he just stop or kill the player attacking him he should have been right there next to the player he just ported. Also While I have never played darkfall my understanding is that it's a very big game what are the odds of a random port landing a player where another player can see and attack him before he can take cover? It seems clear to me that it was in fact a setup and the OP was ported to a friend of the GM that was waiting for him. While the GM might not have been able to restore the items he should have contacted someone in the chain of command that could have corrected the mistake if it was a mistake which i think is very unlikely,

  • PlutonicwoesPlutonicwoes Member UncommonPosts: 343

    forums.darkfallonline.com/showthread.php

     

    There was a recent incident where a GM teleported a player to the wrong place, the player's character ending up being killed and looted causing an uproar in the community with allegations of GM corruption etc. We looked into this to find out what happened exactly and the lead GM has explained:

    It seems that the GM used the wrong command and instead of transporting to the player, he transported the player to him. This was a new GM, obviously not familiar enough with his tool-set. To make matters worse, his handling of the situation left much to be desired. This was not an issue of corruption, it was an issue of inexperience.

    The aftermath: Support has been in communication with the player to try and reverse the damage, and the GM has been removed from his position for his handling of the situation in an unprofessional manner.

    Aventurine support would like to apologize for this incident and to assure the community that all GM activity is monitored closely. If you would like to report GM conduct, then you should use http://support.darkfallonline.com (EU1) or http://support.us.darkfallonline.com (NA1) to do so.

    The GMs and Aventurine support have investigated and handled hundreds of thousands of incidents and support tickets successfully and promptly. Unfortunately but understandably, the rare negative incident tends to takes the spotlight.

     

  • PlutonicwoesPlutonicwoes Member UncommonPosts: 343
    Originally posted by goldenkey

    Originally posted by Robsolf

    Originally posted by B1ight


     There have been rampant rumors of GM's in alliances/clans abusing powers in game.. Today a thread surfaced about a player who was teleported by a GM where an enemy player was waiting for him to kill and gank.  Afterwards the GM refused to refund the players items.. Allowed the enemy players to loot his body and basically told him to "contact support" and stuff it.. The player obviously went straight to the forums to get some closure and since every thread about the subject has been sensored and locked and or deleted.  Another case of a corrupt company running a corrupt game that doesn't even work.. I've canceled my subs after this, I hope everyone follows.



    While the players anger is understandable, I don't see how this looks like "corruption". 

    The GM obviously screwed up.  But as others have said, GM's don't have the rights to restore items to a character or provide any benefit that would be tempting to abuse.  There are also technical reasons... imagine how long it would take to sift through the database of all ingame items, then take the players word that they had those items...

    All that said, something should have been done to right this.  There should be a protocol to follow in the event that a GM action brings harsh negative consequences to the player.  In this case, Adventurine fails exceedingly.

    I don't see corruption, but I certainly see incompetence, not just in the GM(who as others have said could very well be a 1st day volunteer), Adventurine should have a system in place to handle these sorts of events.

     

    It is Corruption because if the GM was porting the player to himself why didn't he just stop or kill the player attacking him he should have been right there next to the player he just ported. Also While I have never played darkfall my understanding is that it's a very big game what are the odds of a random port landing a player where another player can see and attack him before he can take cover? It seems clear to me that it was in fact a setup and the OP was ported to a friend of the GM that was waiting for him. While the GM might not have been able to restore the items he should have contacted someone in the chain of command that could have corrected the mistake if it was a mistake which i think is very unlikely,



     

    Exactly.  You have never played darkfall.  He ported the guy inside a NPC city instead of porting to him by accident.

    In a NPC starter city (not an evil conspiracy rival clan city) there are usually people about, as well as tower that will attack and kill him.

    Oh god... the towers are probably corrupted too. Otherwise they would have just let him go....

    also, 99% sure the OP on this post wasn't the guy this even happened to.

  • goldenkeygoldenkey Member UncommonPosts: 98
    Originally posted by Plutonicwoes


    forums.darkfallonline.com/showthread.php
     
    There was a recent incident where a GM teleported a player to the wrong place, the player's character ending up being killed and looted causing an uproar in the community with allegations of GM corruption etc. We looked into this to find out what happened exactly and the lead GM has explained:
    It seems that the GM used the wrong command and instead of transporting to the player, he transported the player to him. This was a new GM, obviously not familiar enough with his tool-set. To make matters worse, his handling of the situation left much to be desired. This was not an issue of corruption, it was an issue of inexperience.
    The aftermath: Support has been in communication with the player to try and reverse the damage, and the GM has been removed from his position for his handling of the situation in an unprofessional manner.
    Aventurine support would like to apologize for this incident and to assure the community that all GM activity is monitored closely. If you would like to report GM conduct, then you should use http://support.darkfallonline.com (EU1) or http://support.us.darkfallonline.com (NA1) to do so.
    The GMs and Aventurine support have investigated and handled hundreds of thousands of incidents and support tickets successfully and promptly. Unfortunately but understandably, the rare negative incident tends to takes the spotlight.
     

    The GM had several options after the MISTAKE was made he could have killed the attacking player, ported the attacking player away from the area,booted the attacker off the server any of these things could have been done after the GM warned the attacker but no they were not done. I for one would like to know if the player was ported to the GM where the fuck was he ingame he should have been right next to the ported player and you are telling me he did nothing? To me it doesn't sound like the GM was in the area at the time of the attack. Which would mean he did not port the player to himself the GM at all but somewhere else.

  • xaldraxiusxaldraxius Member Posts: 1,249

    Long ass hate threads like this and undoubtably several more on the official forums, when a GM makes a mistake, and you wonder why GMs don't want to help people and most of the time give nothing but form responses.

    Shit happens. Get over it.

  • PlutonicwoesPlutonicwoes Member UncommonPosts: 343

    Golden, i get the emotion in what you are saying.

    For what reason, I don't know since you don't even play...

    Just admit it's all ok buddy.  No corruption, no evil, just a new kid who screwed up using the tools.

    Breathe. Ok? Feeling better? Great!

    GM's new, GM screwed up, GM panicked after screwing up, things happened, wasn't handled well at all.  GM no longer a GM.  Problem solved yes?

  • AnubisanAnubisan Member UncommonPosts: 1,798

    Wow that is some seriously shady stuff. I didn't think this kind of thing would happen even in Darkfall...

  • randomtrandomt Member UncommonPosts: 1,220

    MO gms did something similar

  • goldenkeygoldenkey Member UncommonPosts: 98
    Originally posted by Plutonicwoes


    Golden, i get the emotion in what you are saying.
    For what reason, I don't know since you don't even play...
    Just admit it's all ok buddy.  No corruption, no evil, just a new kid who screwed up using the tools.
    Breathe. Ok? Feeling better? Great!
    GM's new, GM screwed up, GM panicked after screwing up, things happened, wasn't handled well at all.  GM no longer a GM.  Problem solved yes?

     

    I am only posting about this because to me this whole thing just doesn't make any sense the mistake/screwup angle doesn't add up. Now maybe there is something the OP isn't telling us here that could explain how this happened but for me the available facts just don't cover the screwup excuse. Anyway I don't have any attachment to the game so there is no emotion it's just I smell a rat is all.

  • OBK1OBK1 Member Posts: 637
    Originally posted by randomt


    MO gms did something similar



     

    Well, it is still in beta so perhaps they are still practising? :)

  • joker007mojoker007mo Member Posts: 712
    Originally posted by goldenkey

    Originally posted by Robsolf

    Originally posted by B1ight


     There have been rampant rumors of GM's in alliances/clans abusing powers in game.. Today a thread surfaced about a player who was teleported by a GM where an enemy player was waiting for him to kill and gank.  Afterwards the GM refused to refund the players items.. Allowed the enemy players to loot his body and basically told him to "contact support" and stuff it.. The player obviously went straight to the forums to get some closure and since every thread about the subject has been sensored and locked and or deleted.  Another case of a corrupt company running a corrupt game that doesn't even work.. I've canceled my subs after this, I hope everyone follows.



    While the players anger is understandable, I don't see how this looks like "corruption". 

    The GM obviously screwed up.  But as others have said, GM's don't have the rights to restore items to a character or provide any benefit that would be tempting to abuse.  There are also technical reasons... imagine how long it would take to sift through the database of all ingame items, then take the players word that they had those items...

    All that said, something should have been done to right this.  There should be a protocol to follow in the event that a GM action brings harsh negative consequences to the player.  In this case, Adventurine fails exceedingly.

    I don't see corruption, but I certainly see incompetence, not just in the GM(who as others have said could very well be a 1st day volunteer), Adventurine should have a system in place to handle these sorts of events.

     

    It is Corruption because if the GM was porting the player to himself why didn't he just stop or kill the player attacking him he should have been right there next to the player he just ported. Also While I have never played darkfall my understanding is that it's a very big game what are the odds of a random port landing a player where another player can see and attack him before he can take cover? It seems clear to me that it was in fact a setup and the OP was ported to a friend of the GM that was waiting for him. While the GM might not have been able to restore the items he should have contacted someone in the chain of command that could have corrected the mistake if it was a mistake which i think is very unlikely,

    and since they cant restore items maybe they are restoring thier own armor and items in a certain sense because it could be a hoax but from what it sounds like i agree with the op maybe they got ganked themselves and needed to get revenge?

    image

  • AnubisanAnubisan Member UncommonPosts: 1,798

    I don't really understand why the GM was teleporting the player in the first place. That should not happen unless the player was severely stuck or was being sent to jail or something...

    And then for the GM to screw up and accidentally teleport the player to an enemy area? That is just ridiculous in my opinion. At the very least the player should have been 100% compensated under these circumstances.

  • DarthRaidenDarthRaiden Member UncommonPosts: 4,333
    Originally posted by Anubisan


    I don't really understand why the GM was teleporting the player in the first place. That should not happen unless the player was severely stuck or was being sent to jail or something...
    And then for the GM to screw up and accidentally teleport the player to an enemy area? That is just ridiculous in my opinion. At the very least the player should have been 100% compensated under these circumstances.

     

    It is really hard to understand that you cannot understand how that has happened. The word "mistake" has been used at least 1000x here and it was to see on the provided pics that should proove GM's behaviour.

    But exclusively for you then : Instead of the GM  - who was standing in a alfar capitol city  the moment it happened - to issue the command for HIM to teleport to the players location he teleported the player to HIS location - it happened the player was different faction and the incident took place and growed into the drama of todays proportions (they crying and defaming haters use meanwhile rely really on such matters of no importance..yes) 

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  • SEANMCADSEANMCAD Member EpicPosts: 16,775

    Wait...that screen text is proof?

    f*cking hardly.

    what because some player said 'you caused me to die'

    am I missing something? I say hoax

    Please do not respond to me, even if I ask you a question, its rhetorical.

    Please do not respond to me

  • Excalaber2Excalaber2 Member UncommonPosts: 360

    This issue was answered on their forums.  Turns out he was fired I guess for being unprofessional.

    Disclaimer: This is not a troll post and is not here to promote any negative energy. Although this may be a criticism, it is not meant to offend anyone. If a moderator feels the post is inappropriate, please remove it immediately before it is subject to consideration for a warning. Thank you.

  • AnnwynAnnwyn Member UncommonPosts: 2,854
    Originally posted by Excalaber2


    This issue was answered on their forums.  Turns out he was fired I guess for being unprofessional.

     

    Yes, the way the GM handled the issue was somewhat mediocre. But it was a new GM and players have shown many times that GMs are very inconsistent and that AV needs to actually show them how to handle the job of a GM. As for the mistake made by that specific GM, the mistake is so stupid that he shouldn't be fired.Instead of teleporting himself to the player, he teleported the player.



    Seriously, no need to fire someone over this, it's not like he put the company in danger and had AV actually bothered enforcing a strict policy with their GMs and showed their GMs what's legal and what's not, there wouldn't be such issues.



    I'm on the GM's side, not AV nor Bill's side.

  • Miles-ProwerMiles-Prower Member Posts: 1,106

    I kinda feel bad at this point. It does seem the GM really made an effort to fix things, but as we all know, sometimes your ability to be professional at a job really makes all the difference.

    One time I was scolded by my boss for saying "Frig" when I stubbed my toe. A customer overhead it and said it offended his daughter. I don't blame the customer, I blame myself. I should've been more professional and realized that the way I act represents the entire company.

    Not all companies are the same, but I think smaller companies have more to risk by having unprofessional employees, which is why I think this type of action was taken, rather than just giving the GM a warning and saying "Don't do it again". Is it unfair? My opinion? Well, yes. I think the GM did all he could to fix the problem, which shows that he knew it was a mistake and he wanted to fix it. I also applaud AV for handling the situation in the way they did. The person in question who had the unfortunate event happen to him handled the problem very poorly when he went so far as to threaten the GM to have his job taken away. If I was a GM, I wouldn't have been nearly as kind to him as that GM was.

    AV's attempt to keep the forums clean by deleting threads wasn't in effort to "cover" anything up. It was used to keep the forums clean, which is a good thing. Doesn't matter what MMORPG you play, if you bring up GM problems in the general forums, you're asking to be banned. WoW does this, too. If you have a support problem with a GM, you use e-mail, not the forums.

    That being said, they should have training places for GMs that let them use their commands at their leisure similar to GM Island on WoW.



    ~Miles "Tails" Prower out! Catch me if you can!

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  • MrBootsMrBoots Member UncommonPosts: 289
    Originally posted by Miles-Prower


    I kinda feel bad at this point. It does seem the GM really made an effort to fix things, but as we all know, sometimes your ability to be professional at a job really makes all the difference.


    One time I was scolded by my boss for saying "Frig" when I stubbed my toe. A customer overhead it and said it offended his daughter. I don't blame the customer, I blame myself. I should've been more professional and realized that the way I act represents the entire company.


    Not all companies are the same, but I think smaller companies have more to risk by having unprofessional employees, which is why I think this type of action was taken, rather than just giving the GM a warning and saying "Don't do it again". Is it unfair? My opinion? Well, yes. I think the GM did all he could to fix the problem, which shows that he knew it was a mistake and he wanted to fix it. I also applaud AV for handling the situation in the way they did. The person in question who had the unfortunate event happen to him handled the problem very poorly when he went so far as to threaten the GM to have his job taken away. If I was a GM, I wouldn't have been nearly as kind to him as that GM was.


    AV's attempt to keep the forums clean by deleting threads wasn't in effort to "cover" anything up. It was used to keep the forums clean, which is a good thing. Doesn't matter what MMORPG you play, if you bring up GM problems in the general forums, you're asking to be banned. WoW does this, too. If you have a support problem with a GM, you use e-mail, not the forums.
    That being said, they should have training places for GMs that let them use their commands at their leisure similar to GM Island on WoW.





    ~Miles "Tails" Prower out! Catch me if you can!

     

    Don't feel too bad. All the GM's are volunteers with the exception being the boss GM.

  • bongloadsbongloads Member UncommonPosts: 381
    Originally posted by goldenkey

    Originally posted by Plutonicwoes


    forums.darkfallonline.com/showthread.php
     
    There was a recent incident where a GM teleported a player to the wrong place, the player's character ending up being killed and looted causing an uproar in the community with allegations of GM corruption etc. We looked into this to find out what happened exactly and the lead GM has explained:
    It seems that the GM used the wrong command and instead of transporting to the player, he transported the player to him. This was a new GM, obviously not familiar enough with his tool-set. To make matters worse, his handling of the situation left much to be desired. This was not an issue of corruption, it was an issue of inexperience.
    The aftermath: Support has been in communication with the player to try and reverse the damage, and the GM has been removed from his position for his handling of the situation in an unprofessional manner.
    Aventurine support would like to apologize for this incident and to assure the community that all GM activity is monitored closely. If you would like to report GM conduct, then you should use http://support.darkfallonline.com (EU1) or http://support.us.darkfallonline.com (NA1) to do so.
    The GMs and Aventurine support have investigated and handled hundreds of thousands of incidents and support tickets successfully and promptly. Unfortunately but understandably, the rare negative incident tends to takes the spotlight.
     

    The GM had several options after the MISTAKE was made he could have killed the attacking player, ported the attacking player away from the area,booted the attacker off the server any of these things could have been done after the GM warned the attacker but no they were not done. I for one would like to know if the player was ported to the GM where the fuck was he ingame he should have been right next to the ported player and you are telling me he did nothing? To me it doesn't sound like the GM was in the area at the time of the attack. Which would mean he did not port the player to himself the GM at all but somewhere else.

     

    If he killed the attacker, he'd be in the same position for causing the death of a character who would get looted by others.  Booting people makes them still stay in game for almost a minute, easily killable.  Nobody can "stop" people from doing things, even GMs. 

     

    Also, try actually playing a game if you're going to try to use game mechanics in your paranoid-delusional postings/ramblings about it.

  • AnubisanAnubisan Member UncommonPosts: 1,798
    Originally posted by DarthRaiden

    Originally posted by Anubisan


    I don't really understand why the GM was teleporting the player in the first place. That should not happen unless the player was severely stuck or was being sent to jail or something...
    And then for the GM to screw up and accidentally teleport the player to an enemy area? That is just ridiculous in my opinion. At the very least the player should have been 100% compensated under these circumstances.

     

    It is really hard to understand that you cannot understand how that has happened. The word "mistake" has been used at least 1000x here and it was to see on the provided pics that should proove GM's behaviour.

    But exclusively for you then : Instead of the GM  - who was standing in a alfar capitol city  the moment it happened - to issue the command for HIM to teleport to the players location he teleported the player to HIS location - it happened the player was different faction and the incident took place and growed into the drama of todays proportions (they crying and defaming haters use meanwhile rely really on such matters of no importance..yes) 

    Okay, I can see you are very defensive about your perfect game... but that does not change the main point I was trying to make:

    At the very least the player should have been 100% compensated under these circumstances.

    EDIT: Supposedly AV has been in contact with the player about reimbursing him. So it looks like they may be trying to hook him up. If so, I have no problem with the outcome. I just feel that the company should always be held responsible if their actions bring about this kind of situation.

  • Wharg0ulWharg0ul Member Posts: 4,183
    Originally posted by Anubisan

    Originally posted by DarthRaiden

    Originally posted by Anubisan


    I don't really understand why the GM was teleporting the player in the first place. That should not happen unless the player was severely stuck or was being sent to jail or something...
    And then for the GM to screw up and accidentally teleport the player to an enemy area? That is just ridiculous in my opinion. At the very least the player should have been 100% compensated under these circumstances.

     

    It is really hard to understand that you cannot understand how that has happened. The word "mistake" has been used at least 1000x here and it was to see on the provided pics that should proove GM's behaviour.

    But exclusively for you then : Instead of the GM  - who was standing in a alfar capitol city  the moment it happened - to issue the command for HIM to teleport to the players location he teleported the player to HIS location - it happened the player was different faction and the incident took place and growed into the drama of todays proportions (they crying and defaming haters use meanwhile rely really on such matters of no importance..yes) 

    Okay, I can see you are very defensive about your perfect game... but that does not change the main point I was trying to make:

    At the very least the player should have been 100% compensated under these circumstances.

    EDIT: Supposedly AV has been in contact with the player about reimbursing him. So it looks like they may be trying to hook him up. If so, I have no problem with the outcome. I just feel that the company should always be held responsible if their actions bring about this kind of situation.



     

    AV can and will compensate the player. However, the GM could not. They don't have these tools available to them, to limit possible cases of corruption. In order for items to be given back to a player, a support ticket must be filed so that the people who DO have these abilities can review the case and take action.

     

    image

  • ThrawlThrawl Member Posts: 271

    I don't think it was intentional, just unprofessional. Regardless, I have NEVER regretted leaving this game.

    Our spirit was here long before you

    Long before us

    And long will it be after your pride brings you to your end

  • GadzyGadzy Member Posts: 143
    Originally posted by MrBoots 
    Don't feel too bad. All the GM's are volunteers with the exception being the boss GM.

    All GM's are paid employees.

     

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