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Perma-banned for using a meme

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Comments

  • LidaneLidane Member CommonPosts: 2,300

    Originally posted by InFaVilla

    It is common for MMORPGs to have a clause that allows them to ban for any reason at any time. So, the question is never "Were they allowed to ban?", but "Is there costumer service good?".

    Game developers like making money. Asa result, they don't ban people without a good reason.  

    They also tell you EVERY TIME YOU LOG INTO THE GAME that they have the right to ban you for any reason if they think that you broke the rules, and that they don't have to warn you. Players know this each time they sign into a game. 

    Caveat emptor. There isn't a company on this site that is obligated to hold your hand and tell you when you've been banned for being a jerk or breaking the rules. Doesn't matter who it is. They have the right to decide who gets to play their games and use their servers. Period.

     

  • WeretigarWeretigar Member UncommonPosts: 600

    Originally posted by Lidane

    Originally posted by Weretigar

    1. I'm in America.

    2. The reason I don't work at a gaming company anymore is because I'm in graduate school. Nice try though.

     

    Wow that all you saw in the whole comment? 

    1. Good ?!?!

    2. So are the other 100's of kids/adults , you goto school with with an attitude like that you will definatly not go as far as the rest of your classmates in the real world. 

    I can't count how many times at work  I had to make a customer happy even thou theey were wrong just to keep there buisness. Desktop Publisher at officemax impress service charleston. Seriously you will not go far in human resources without any kind of morals or ethics.

  • LidaneLidane Member CommonPosts: 2,300

    Originally posted by Weretigar

    2. So are the other 100's of kids/adults , you goto school with with an attitude like that you will definatly not go as far as the rest of your classmates in the real world. 

    I can't count how many times at work  I had to make a customer happy even thou theey were wrong just to keep there buisness. Desktop Publisher at officemax impress service charleston. Seriously you will not go far in human resources without any kind of morals or ethics.

    I've got almost 20 years of work experience, including several  years in customer service. I think I know how the real world works, thanks.

    I've got plenty of morals and ethics. I also know that a business has the absolute right to decide if they want someone as a customer or not. No game developer or business is obligated to accept someone being a jerk. If I didn't want a loud, obnoxious drunk in my restaurant, I had the right to ask them to leave. Didn't matter if they'd just dropped money on an entree and bottle of wine or whatever. If they were a nuisance, I had the right to make them leave, with or wtihout warning

    The same holds true for Bioware, SOE, Blizzard, Trion, CCP, or whoever. They don't have to keep you around as a customer if they don't want you. Players agree to that each time they sign in. Simple as that.

  • BloodyVikingBloodyViking Member UncommonPosts: 132

    Originally posted by Lidane

    Originally posted by InFaVilla

    It is common for MMORPGs to have a clause that allows them to ban for any reason at any time. So, the question is never "Were they allowed to ban?", but "Is there costumer service good?".

    Game developers like making money. Asa result, they don't ban people without a good reason.  

    They also tell you EVERY TIME YOU LOG INTO THE GAME that they have the right to ban you for any reason if they think that you broke the rules, and that they don't have to warn you. Players know this each time they sign into a game. 

    Caveat emptor. There isn't a company on this site that is obligated to hold your hand and tell you when you've been banned for being a jerk or breaking the rules. Doesn't matter who it is. They have the right to decide who gets to play their games and use their servers. Period.

     

    What an utterly moronic argument! Just because you reserve the right to ban someone doesnt mean that you should swing it around like a berserker with a hissyfit.

     

    I have played plenty of MMO's the last 12 years and always been active on forums both official and fansites. This is the FIRST TIME I have ever seen a game company throw out a PERMAban for something this ridiculous.

     

    But you being from the US kind of clears up why you argue this way. For your orientation EA/BW have to comply with national laws for this type of products so it. In many countries the TOS/EULA is worth less than toiletpaper because the consumer is protected by overriding national laws where even if the consumer signs the TOS/EULA he cant be held accountable to that due to the existing laws.

     

    But laws aside, the real impact here is that MOST gamers will see the hollowness and utter incompetence in flinging out a PERMAban like this. In fact there are a great many parents who have bought this game for their kids and I would think this BW/EA action raises a few eyebrows.

  • InFaVillaInFaVilla Member Posts: 592

    Originally posted by Lidane

    Originally posted by InFaVilla

    It is common for MMORPGs to have a clause that allows them to ban for any reason at any time. So, the question is never "Were they allowed to ban?", but "Is there costumer service good?".

    Game developers like making money. Asa result, they don't ban people without a good reason.  

    They also tell you EVERY TIME YOU LOG INTO THE GAME that they have the right to ban you for any reason if they think that you broke the rules, and that they don't have to warn you. Players know this each time they sign into a game. 

    Caveat emptor. There isn't a company on this site that is obligated to hold your hand and tell you when you've been banned for being a jerk or breaking the rules. Doesn't matter who it is. They have the right to decide who gets to play their games and use their servers. Period.

     

    The result of  "Game developers like making money", is that they would prefer to ban people in such manner that the "expected value" (probability term) of their profit is maximized.  That does not automatically garantuee that ", they don't ban people without a good reason."  A simple systematic mistake such as giving bad instructions to their costumer service, could result in banning people without good reason.

    Simply because they can ban any person for any reason, does not automatically mean that everytime they ban they are doing so in such manner that it can be seen as "good costumer service". 

  • BloodyVikingBloodyViking Member UncommonPosts: 132

    Originally posted by Lidane

    Originally posted by Weretigar

    2. So are the other 100's of kids/adults , you goto school with with an attitude like that you will definatly not go as far as the rest of your classmates in the real world. 

    I can't count how many times at work  I had to make a customer happy even thou theey were wrong just to keep there buisness. Desktop Publisher at officemax impress service charleston. Seriously you will not go far in human resources without any kind of morals or ethics.

    I've got almost 20 years of work experience, including several  years in customer service. I think I know how the real world works, thanks.

    That line right there shows exactly why you carry that load of bricks on your back. You seem to have lost your common sense. I hope you can find it again somwhere during your re-education.

  • WeretigarWeretigar Member UncommonPosts: 600

    Originally posted by Lidane

    Originally posted by Weretigar

    2. So are the other 100's of kids/adults , you goto school with with an attitude like that you will definatly not go as far as the rest of your classmates in the real world. 

    I can't count how many times at work  I had to make a customer happy even thou theey were wrong just to keep there buisness. Desktop Publisher at officemax impress service charleston. Seriously you will not go far in human resources without any kind of morals or ethics.

    I've got almost 20 years of work experience, including several  years in customer service. I think I know how the real world works, thanks.

    I've got plenty of morals and ethics. I also know that a business has the absolute right to decide if they want someone as a customer or not. No game developer or business is obligated to accept someone being a jerk. If I didn't want a loud, obnoxious drunk in my restaurant, I had the right to ask them to leave. Didn't matter if they'd just dropped money on an entree and bottle of wine or whatever. If they were a nuisance, I had the right to make them leave, with or wtihout warning.

    If your saying aperson is a jerk because they used a youtube meme, everyone on earth is evil

    You completely changed your bar story to justify your own means it must be nice living a sheltered life.

  • LidaneLidane Member CommonPosts: 2,300

    Originally posted by BloodyViking

    What an utterly moronic argument! Just because you reserve the right to ban someone doesnt mean that you should swing it around like a berserker with a hissyfit.

      

    If you think a game developer throws out a perma-ban just for the situation that supposedly happened in the OP, I've got a beach house in Antarctica to sell you.

    Game developers aren't going to permanently ban anyone without a damn good reason. If this situation is legit at all, there is a lot more to the story than the OP suggests. Sorry, but in this case, I'm inclined to believe that the person in the center of all this was a major jerk to somoene and got banned for breaking the rules. 

  • LidaneLidane Member CommonPosts: 2,300

    Originally posted by Weretigar

    If your saying aperson is a jerk because they used a youtube meme, everyone on earth is evil

    You completely changed your bar story to justify your own means it must be nice living a sheltered life.

    The person who offered a bar story was from the UK. You've got me confused with them.

    Also, the YouTube meme doesn't make a person a jerk. Acting like a jerk makes them a jerk. Following a simple YouTube meme wouldnt' be enough for a perma-ban from ANY game developer. There's more to this story than is being told, if it's even true at all.

  • LidaneLidane Member CommonPosts: 2,300

    Originally posted by BloodyViking

    That line right there shows exactly why you carry that load of bricks on your back. You seem to have lost your common sense. I hope you can find it again somwhere during your re-education.

    How the hell is it a loss of common sense to say that a business has the absolute right to decide who their customers are?

  • BloodyVikingBloodyViking Member UncommonPosts: 132

    Originally posted by Lidane

    Originally posted by BloodyViking

    What an utterly moronic argument! Just because you reserve the right to ban someone doesnt mean that you should swing it around like a berserker with a hissyfit.

      

    If you think a game developer throws out a perma-ban just for the situation that supposedly happened in the OP, I've got a beach house in Antarctica to sell you.

    Game developers aren't going to permanently ban anyone without a damn good reason. If this situation is legit at all, there is a lot more to the story than the OP suggests. Sorry, but in this case, I'm inclined to believe that the person in the center of all this was a major jerk to somoene and got banned for breaking the rules. 

     

    Why? I already have a beach house in Antarctica, I'm Norwegian and have one in Queen Mauds Land.

    What you write is completely asinine! You rather believe some fantasy fairytale you made up in your own mind instead of the documented reason proven by the OP? Whow, how american of you!

  • InFaVillaInFaVilla Member Posts: 592

    Originally posted by Lidane

    Originally posted by Weretigar

    If your saying aperson is a jerk because they used a youtube meme, everyone on earth is evil

    You completely changed your bar story to justify your own means it must be nice living a sheltered life.

    The person who offered a bar story was from the UK. You've got me confused with them.

    Also, the YouTube meme doesn't make a person a jerk. Acting like a jerk makes them a jerk. Following a simple YouTube meme wouldnt' be enough for a perma-ban from ANY game developer. There's more to this story than is being told, if it's even true at all.

    If there is more to the story, then of course the analysis must take the new information into account; however, it seems that there are people in this thread who think that even if the presented story is true, they would find Bioware's supposed reaction to be perfectly fine.

  • BloodyVikingBloodyViking Member UncommonPosts: 132

    Originally posted by Lidane

    Originally posted by Weretigar

    If your saying aperson is a jerk because they used a youtube meme, everyone on earth is evil

    You completely changed your bar story to justify your own means it must be nice living a sheltered life.

    The person who offered a bar story was from the UK. You've got me confused with them.

    Also, the YouTube meme doesn't make a person a jerk. Acting like a jerk makes them a jerk. Following a simple YouTube meme wouldnt' be enough for a perma-ban from ANY game developer. There's more to this story than is being told, if it's even true at all.

    You mean acting like a jerk like implying the OP is lying just because "someone" has a fantasy-scenario of the events in their head? The pot is calling the kettle black!

  • ExcessionExcession Member RarePosts: 709

    Originally posted by InFaVilla

    Originally posted by Lidane


    Originally posted by BloodyViking

    The thing I find the most mindboggling about this thread is the people defending BioWare/EA here...

    After seeing how BioWare/EA have conducted themselves over the last few weeks I for one will never ever buy an EA game again. These people are the antithesis to what gaming has and should be about.

    I have no problem with people enjoying SW:TOR (or any other game for that matter) but it is this mindless defense of moraly corrupt decisions that gets to me.

    It's not morally corrupt to show someone the door when you don't want their business.

    If a bar or a restaurant can kick someone out for being an obnoxious jerk, so can a game company. Doesn't matter if you bought the game and paid a sub. You agreed to their TOS, which uses a lot of legal language to tell you outright not to be an idiot and that if they think you broke their rules, they have the right to ban you.

    Players agree to these rules every time they log into a game. Pick a game on this site. ANY game. I guarantee you every single one of them has nearly identlical rules. It's not just EA or Bioware. It could be CCP, Funcom, SOE, Blizzard, Trion, etc. It could be a smaller indie studio. Doesn't matter. Every developer on this site has similar rules, and they're easy to follow. Don't be a jackass and you won't get banned.

    Plenty of people behave like jackasses and do not get banned: just look at the whole illum-debacle. The important question is "Is SWTOR providing good costumer service?" and threads like this keep showing that they are lacking severely in that department. Something as simple as different wording in the ban letter, would be the difference between good, mediocre and bad costumer service.

    It is common for MMORPGs to have a clause that allows them to ban for any reason at any time. So, the question is never "Were they allowed to ban?", but "Is their costumer service good?".

    To answer that question, yes, the customer service in this instance was good, they removed an asshat from the community, doing the rest of the community a favour.

    Just because the asshat in question does not like it, and some other asshats hate EA/Bioware (or just SW:TOR) and jump on the band wagon, does not change that.

    A creative person is motivated by the desire to achieve, not the desire to beat others.

  • LidaneLidane Member CommonPosts: 2,300

    Originally posted by BloodyViking

    You rather believe some fantasy fairytale you made up in your own mind instead of the documented reason proven by the OP?

    And you're the one assuming that the situation in the OP actually happened as described and isn't just a fantasy.

    As far as I'm concerned, every game developer on this site has rules in place where they tell you ouright that they have the right to ban you for any time and for any reason, and without warning if they think you broke the rules. Personal experience also tells me that perma-bans aren't handed out by game developers without a damn good reason.

    Something doesn't add up here. And every developer here can kick people out of their game if they decide they can afford to lose that one sub.

  • LidaneLidane Member CommonPosts: 2,300

    Originally posted by InFaVilla

     

    If there is more to the story, then of course the analysis must take the new information into account; however, it seems that there are people in this thread who think that even if the presented story is true, they would find Bioware's supposed reaction to be perfectly fine.

    Because it IS perfectly fine. Bioware tells you IN WRITING that they can ban you at any time, for any reason, at their discretion, and that they don't have to warn you about it. They also detail what is and what isn't acceptable behavior.

    Every single game developer on this site does that. They've ALL got similar language in their EULAs and TOS statements. Read them sometime.

    If the OP got perma-banned, that means they did something to deserve it, and it was far worse than a YouTube meme. Perma-bans aren't handed out for no reason.

  • BloodyVikingBloodyViking Member UncommonPosts: 132

    Originally posted by Lidane

    Originally posted by BloodyViking

    That line right there shows exactly why you carry that load of bricks on your back. You seem to have lost your common sense. I hope you can find it again somwhere during your re-education.

    How the hell is it a loss of common sense to say that a business has the absolute right to decide who their customers are?

    No, thats not what you are saying at all. You are saying its ok for a busines to exclude a customer based on a harmless joke on a forum. Thats not a banhammer. Thats a banNUKE. There is a difference between having the power to destroy, and actually using that power. And in this case they used that power in a very moraly corrupt and incompetent fashion.

  • BloodyVikingBloodyViking Member UncommonPosts: 132

    Originally posted by Lidane

    Originally posted by BloodyViking

    You rather believe some fantasy fairytale you made up in your own mind instead of the documented reason proven by the OP?

    And you're the one assuming that the situation in the OP actually happened as described and isn't just a fantasy.

    As far as I'm concerned, every game developer on this site has rules in place where they tell you ouright that they have the right to ban you for any time and for any reason, and without warning if they think you broke the rules. Personal experience also tells me that perma-bans aren't handed out by game developers without a damn good reason.

    Something doesn't add up here. And every developer here can kick people out of their game if they decide they can afford to lose that one sub.

    Again with this fantasy nonsense. We dont give a rats pellet about what you BELIEVE. The OP has provided the evidence.

  • WeretigarWeretigar Member UncommonPosts: 600

    Originally posted by BloodyViking

    Originally posted by Lidane


    Originally posted by InFaVilla

    It is common for MMORPGs to have a clause that allows them to ban for any reason at any time. So, the question is never "Were they allowed to ban?", but "Is there costumer service good?".

    But laws aside, the real impact here is that MOST gamers will see the hollowness and utter incompetence in flinging out a PERMAban like this. In fact there are a great many parents who have bought this game for their kids and I would think this BW/EA action raises a few eyebrows.

    Listin we've all gotten way off base with the real issue to if this is truth or not. The fact is by him showing us evidence of his side and what happend this is how BW/EA's fanbase will see this. All im saying is by the Evidence posted by the OP they should have at least looked at his age first. I don't give two F**** about their ToS, treating people that paid $59.99+ for a game should have some due process. This title is just breaking off into the MMO world, and while I do belive this game is worth it's full amount. They do have bad costumer service, and because this is the 30th+ thread I have seen like this and the way that I(Myself) was exploited for over 45 min forcing me to log out of my guardian just to see people exploiting the next day after the patch leads me to belive that they need to worry more about damage control and less about silly jokes from youtube.

    Yes all the OP has to do is to prove his real age to the Staff however the damage is done and it could take 2daysto 60+days to get his account back, due to how busy they are with everything else. 

  • LidaneLidane Member CommonPosts: 2,300

    Originally posted by BloodyViking

     

    No, thats not what you are saying at all. You are saying its ok for a busines to exclude a customer based on a harmless joke on a forum. 

    You're assuming that the only thing that got him banned was that "harmless joke". People who get banned are often really good at making excuses and trying to minimize what they did to make a game developer look bad.

    Bioware clearly decided that they could live without that sub. That's their right as a business, which they explain in writing to everyone who buys the game.

  • BloodyVikingBloodyViking Member UncommonPosts: 132

    Originally posted by Lidane

    Originally posted by InFaVilla


     

    If there is more to the story, then of course the analysis must take the new information into account; however, it seems that there are people in this thread who think that even if the presented story is true, they would find Bioware's supposed reaction to be perfectly fine.

    Because it IS perfectly fine. Bioware tells you IN WRITING that they can ban you at any time, for any reason, at their discretion, and that they don't have to warn you about it. They also detail what is and what isn't acceptable behavior.

    Every single game developer on this site does that. They've ALL got similar language in their EULAs and TOS statements. Read them sometime.

    If the OP got perma-banned, that means they did something to deserve it, and it was far worse than a YouTube meme. Perma-bans aren't handed out for no reason.

    Again, a very american reply here...You live in a fantasy world where your great leader  can never do wrong, and you use the same asinine logic in this case. If it quacks like a duck, it more than likely IS a duck. Doesnt matter if you want it to be a swan. Wake up and start thinking for yourself a bit.

  • LidaneLidane Member CommonPosts: 2,300

    Originally posted by BloodyViking

    Again with this fantasy nonsense. We dont give a rats pellet about what you BELIEVE. The OP has provided the evidence.

    No, the OP provided his version of events. You're the one who decided that it was all true.

    I'm saying that perma-bans aren't handed out on a whim, and that a YouTube meme isnt' enough. If the OP got perma-banned  they did far more than they're admitting. And further, every developer, including Bioware, has the right to ban people if they feel it's justified. 

  • WeretigarWeretigar Member UncommonPosts: 600

    Originally posted by Lidane

    Originally posted by BloodyViking

    Again with this fantasy nonsense. We dont give a rats pellet about what you BELIEVE. The OP has provided the evidence.

    No, the OP provided his version of events. You're the one who decided that it was all true.

    I'm saying that perma-bans aren't handed out on a whim, and that a YouTube meme isnt' enough. If the OP got perma-banned  they did far more than they're admitting. And further, every developer, including Bioware, has the right to ban people if they feel it's justified. 

    Thats why he keeps calling it a FANTASY because what you are saying "More to what he said" is all SPECULATION so as a rational human being i have to belive the earth is round and not flat because ive seen the earth with my own 2 eyes. 

  • LidaneLidane Member CommonPosts: 2,300

    Originally posted by BloodyViking

    Again, a very american reply here...You live in a fantasy world where your great leader  can never do wrong, and you use the same asinine logic in this case. If it quacks like a duck, it more than likely IS a duck. Doesnt matter if you want it to be a swan. Wake up and start thinking for yourself a bit.

    It's cute how you keep trying to patronize me and talk down to me. It won't work, though.

    The only fantasy around here is the one that assumes that the OP is telling the complete truth about what happened.

    Again-- businesses like making money. They're not in the habit of being unreasonable assholes to their customers without a damn good reason. Game developers aren't any different. No one gets perma-banned without giving the CSR a damn good reason to bring down the banhammer.

  • BloodyVikingBloodyViking Member UncommonPosts: 132

    Hope you get a few cent from BW/EA for your most excellent defense of their customer "service". You earned it!

    I see its rather pointless to argue with you anymore so I'll just wrap it up.

This discussion has been closed.