So I went and checked their site and guess what? I was also set to auto renew. As others have said, I have long given up on this crap feast game and NEVER intended to ever return to their website. If it were not for people here I would not have known to turn auto renew OFF. And to think, SV still wants to screw all 50 of us that pre-ordered their crappy game!
Bad enough that from when I pre-ordered (Block A) I have been charged for this game 3 times already lol.
And THIS is exactly why I feel the need to highlight their behavior and practices.
And that's why we have 200+ replies in this thread almost a month after I created it, still going strong.
And thanks for creating this thread, you have done the world a great favor! I thank you Sir. /BOW
>>Imo you paid for one month, since that is what you got when ordering. You paid for the game and one month of game time, correct?
You get the first month free.
Yes, as it is included when you purchased the game. So you paid for the game and one month game time since it was included in your order!
Still do not see the fuzz, when I tried Eve trial I had to pay for the game eventually. I put my info in, paying the 5 buck or how much it was and that was it. After this they charge me monthly and sending me a mail about it. If I do not want them to charge me, I just log in to change it.
>>Imo you paid for one month, since that is what you got when ordering. You paid for the game and one month of game time, correct?
You get the first month free.
Yes, as it is included when you purchased the game. So you paid for the game and one month game time since it was included in your order!
Still do not see the fuzz, when I tried Eve trial I had to pay for the game eventually. I put my info in, paying the 5 buck or how much it was and that was it. After this they charge me monthly and sending me a mail about it. If I do not want them to charge me, I just log in to change it.
Now, that might be very hard to do for some!
Please scroll up a few messages.. or read the previous 21 pages as there is a tremendous difference between what you describe with Eve and what SV is apparently doing. Perhaps you only started playing Mortal recently so you really are getting confused, but this applies to people who pre-ordered the game months ago.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
I think you may be right reijan. Maybe the laws differ from country to country, but I know in the US that a company is not allowed to bill you a monthly subscription unless you specifically agree to it. Purchasing a game's client for X dollars does not mean you also agree to purchase the subscription.
I personally use a different card for any game I sub to as a security precaution, so I would be very put off by any company that automatically uses the card I purchased the client with to pay for my sub...
This, SV don't ask for you to purchase a subscription or subscription plan so if they took your money it would be theft. Since they haven't charged anyone illegaly for a sub I think the 3 guys that spend alot of time hating on SV need to give it a rest. If SV did charge people without consent then fine but this is like some ****ing crazy minority report campaign being run by a few basement dwellers that got raped by some Swedish sailors or something!
ROFL! Maybe they did get err XXXXX by big hairy sweaty Swedish sailors!
Moderators closed the thread... We NEVER GOT THE REPLY from Maerlyn. This is a great example of the StarVault slight of hand.
1. There was a post about StarVault automatically starting the "free month" at launch with no option to delay it. Started March 17th
2. There was a thread about StarVault automatically subscribing the pre-order folks who never chose a subscription back in July 2009. Started April 6th.
3. The moderators merged the two threads. SV answered part 1 saying the free month starts at launch with no option of delay.
4. Maerlyn (the Community Manager) posts an update on April 10th saying he understands the issues and why people are upset and will have an answer "Next Week".
5. The thread is closed on April 30th with NO UPDATE OR ANSWER TO THE MAIN QUESTION! reason given is that #1 was answered. of course it was answered before they even merged the important thread into it... but I guess the moderators finally got their orders from above to shut it down.
In my opinion this is undefendable and clearly shows how UNETHICAL StarVault is. If someone has another take on why they would close the thread without Maerlyn's promised answer (3 weeks old at this point) I'd love to hear it...
So Agricola, Aethaeryn, Osmunda... what do you guys think about this? Did they give an answer and I just missed it?
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
Moderators closed the thread... We NEVER GOT THE REPLY from Maerlyn. This is a great example of the StarVault slight of hand.
1. There was a post about StarVault automatically starting the "free month" at launch with no option to delay it. Started March 17th
2. There was a thread about StarVault automatically subscribing the pre-order folks who never chose a subscription back in July 2009. Started April 6th.
3. The moderators merged the two threads. SV answered part 1 saying the free month starts at launch with no option of delay.
4. Maerlyn (the Community Manager) posts an update on April 10th saying he understands the issues and why people are upset and will have an answer "Next Week".
5. The thread is closed on April 30th with NO UPDATE OR ANSWER TO THE MAIN QUESTION! reason given is that #1 was answered. of course it was answered before they even merged the important thread into it... but I guess the moderators finally got their orders from above to shut it down.
In my opinion this is undefendable and clearly shows how UNETHICAL StarVault is. If someone has another take on why they would close the thread without Maerlyn's promised answer (3 weeks old at this point) I'd love to hear it...
So Agricola, Aethaeryn, Osmunda... what do you guys think about this? Did they give an answer and I just missed it?
Ethics, or lack thereof, actually requires an action.
Have you been billed? Let me answer that one: NO! Thus, no unethical behavior as of yet.
Please postpone your next update to this useless thread until you have been charged and actual unethical behavior has occured.
There is a difference between legality and ethics.
People are saying SV is unethical because people pre-ordered the game without even having the option to say if they wanted a subscription or not.
Then, when the account management and billing features came later, SV auto-enrolled everyone they had info for as auto-renew. This is where it gets unethical people. Not illegal.
The reason why it lacks ethics is because the people that pre-ordered were not informed or clearly told this will happen. SV can clear this mess up by sending an email out prior to launch detailing some info, promoting the launch and letting people know about the auto-enroll.
WalMart legally builds a store in a small town and sets prices as close to cost as they can to push competition out. Its legal, but not really ethical.
There is a difference between legality and ethics.
People are saying SV is unethical because people pre-ordered the game without even having the option to say if they wanted a subscription or not.
Then, when the account management and billing features came later, SV auto-enrolled everyone they had info for as auto-renew. This is where it gets unethical people. Not illegal.
The reason why it lacks ethics is because the people that pre-ordered were not informed or clearly told this will happen. SV can clear this mess up by sending an email out prior to launch detailing some info, promoting the launch and letting people know about the auto-enroll.
WalMart legally builds a store in a small town and sets prices as close to cost as they can to push competition out. Its legal, but not really ethical.
Not lost or a defender, just stating a fact.
Unethical behavior actually requiers an action to have occured, not a potential situation to arise at some point in the future. Flaming a company for months on end about something they may or may not do is an unethical action, thus the instigators in this thread are actually the ones behaving unethically.
The statements made in this thread are borderline libelous as an accusation of this nature requires definate proof.
...SV can clear this mess up by sending an email out prior to launch detailing some info, promoting the launch and letting people know about the auto-enroll...
Not lost or a defender, just stating a fact.
Unethical behavior actually requiers an action to have occured, not a potential situation to arise at some point in the future. Flaming a company for months on end about something they may or may not do is an unethical action, thus the instigators in this thread are actually the ones behaving unethically.
The statements made in this thread are borderline libelous as an accusation of this nature requires definate proof.
Oh, SV did take the first action. And that would be setting accounts to auto-renew without the knowledge of the people who pre-ordered prior to the account management, subscription and billing features being implemented. If they choose to charge them or not is yet to be determined, but the is proof that SV did take action that can be regarded as unethical.
The flames and accusations in this thread is a protest to a proven intent. I have no idea why though.
SV is handling thier pre-orders slightly differently than other MMOs or "the standard" but it looks perfectly legit to me. All I would suggest SV do is send an email to those folks a day or two before launch telling them they are launching and to check the game out and oh, by the way your subscription status is this.
I still think people should just drop the issue and go about thier lives. Its pointless to put such a fuss about this as its only an intent to charge. No damage has been done except to those giving themselves stress related illnesses over this.
Can a mod please close this useless thread? It's simply full of crap.
You are of course allowed to believe anything you like. However, even the Mortal Online Community Manager recognized "the situation and the reason why some people feel upset". We are still waiting for his update (quoted post was made on April 10th..). To date, unless I missed it there has been no official statement, other than a moderator closing the thread and claiming it was "answered", although he did later apologize for closing it and say he would personally get an answer (though he refused to reopen the thread (no reason given for not reopening it).
This is hillarious! Same posts all over again and again.
This is just getting a thing very big, which however is not for many. Again, with Eve, I gtt auto recurring bills every month, even though I just signed up for the free trial, and after that had to pay 5 bucks to “activate” it. And why do I not get upset? Because I know they will bill me. Since it is p2p, I knew this before, and did not even pay attention to anything else. Just as Mortal Online, it was out there from the start it was p2p, and obviously they will charge you for it!
So now they will be called unethical because of the volcano outbreak as well? I saw there was a post that Star Vault flew over the volcano with dynamite to get it started.
Eyjafjallajökull erupted on March 20th. Continuing volcanic activity caused a major ash plume to form on April 14th, which stopped all air travel in large sections of Europe (including Sweden). If the programmers were scheduled to travel in Mid-April this required them to change that.http://en.wikipedia.org/wiki/2010_eruptions_of_Eyjafjallaj%C3%B6kull
Henrick announced the April build the day before thissecond plume. Its likely that at the time he was anticipating the trip to Europe being made the next week, which then had to be cancelled because due to the ash plume.
Even a single day of disruption causes a significant backlog of people who HAVE to make the flight which can make it hard to schedule a flight even after flights resume. Any plans that involved travel between Sweden and the US during April had at least a 30-40% chance of being disrupted (depending on the dates planned). Do you have any reason to believe that their plans weren't disrupted by the volcano (i.e. they indicated the trip would be on April 3rd) ?
Since the volcano lasted from the 20th of March to the 24th of April. How do you think they would manage to fly away early/mid April? To me it seems pretty hard!
Bump... any update since last week? I assume Henrik replied to your query?
Henrik will address this issue publicly as soon as he can. Please understand that issues like that have to be discussed and decided on the highest level (aka: the board) and due to the nature of SV being a publicly listed company there are a few legal implications that have to be considered.
As much as I would like to address the issue with the community right now I can only ask you to have a bit of patience until management has reached a conclusion that they can make public.
Bump... any update since last week? I assume Henrik replied to your query?
Henrik will address this issue publicly as soon as he can. Please understand that issues like that have to be discussed and decided on the highest level (aka: the board) and due to the nature of SV being a publicly listed company there are a few legal implications that have to be considered.
As much as I would like to address the issue with the community right now I can only ask you to have a bit of patience until management has reached a conclusion that they can make public.
This is a game that was originally supposed to launch in Summer of 2009. It has been pushed back "1 more month" repeatedly since Dec, often at the last minute. They don't even know who they were going to bill? The "management" hasn't reached a conclusion? In MAY 2010? SERIOUSLY?
Either the pre-order people agreed to a subscription or they didn't...
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
A bit off the initial topic of the thread, but regarding the delays...
Can you show where they indicated that the game would be released in January and/or February? To the best of my recollection they went from Q4 2009 to Q1 2010, not the "one more month" delays you are talking about. The "announcement" of an April launch was ambiguous at best but there is a thread for that. http://www.mmorpg.com/discussion2.cfm/thread/276466/New-Update-Seemingly-Confirms-April-Release.html
MMO delays are almost standard. Can you show 3 MMOs that did not get delayed?
Puh, luckily I did not follow DFO that intense that some seems to follow MO. How many years was it delayed again? Come on, this is the gaming industry, delays do happend!
I rather see them delay it a month at a time to release a better game. You do not like the game since lacking features, bugs so on and so on, and yet you curse them for delaying it? Please, explain the logic in that for me since I cannot see it!
Also, as we all talked about the volcano before; even though it just was a matter of some weeks; they got their programmers there later than planned. And some out there seems to believe the volcano lasted for a week tops, and that Star Vault lied about it all, please read again:
In Sweden, the disruption lasted considerably longer.
Eyjafjallajökull erupted on March 20th. Continuing volcanic activity caused a major ash plume to form on April 14th, which stopped all air travel in large sections of Europe (including Sweden). If the programmers were scheduled to travel in Mid-April this required them to change that.http://en.wikipedia.org/wiki/2010_eruptions_of_Eyjafjallaj%C3%B6kull
Henrick announced the April build the day before thissecond plume. Its likely that at the time he was anticipating the trip to Europe being made the next week, which then had to be cancelled because due to the ash plume.
Even a single day of disruption causes a significant backlog of people who HAVE to make the flight which can make it hard to schedule a flight even after flights resume. Any plans that involved travel between Sweden and the US during April had at least a 30-40% chance of being disrupted (depending on the dates planned). Do you have any reason to believe that their plans weren't disrupted by the volcano (i.e. they indicated the trip would be on April 3rd) ?
So, how easy was it for them to send the programmers to USA?
A bit off the initial topic of the thread, but regarding the delays...
Can you show where they indicated that the game would be released in January and/or February? To the best of my recollection they went from Q4 2009 to Q1 2010, not the "one more month" delays you are talking about. The "announcement" of an April launch was ambiguous at best but there is a thread for that. http://www.mmorpg.com/discussion2.cfm/thread/276466/New-Update-Seemingly-Confirms-April-Release.html
MMO delays are almost standard. Can you show 3 MMOs that did not get delayed?
1) http://www.mortalonline.com/news/december-16-12-09 . ONE MORE MONTH. Which was then ninja edited in the FAQ to show Q1. Which was then pushed back a day or two before the end of march for ONE MORE MONTH. And now at the end of April for an undetermined number of weeks.
2) Sure.. as soon as you can show me 3 other MMOs that charged a non-refundable fee and hadn't delivered a product after 10 months of the charge
PS: Simply ansered your questions.. Please do not derail this topic as there are other more appropriate places to discuss the frequent last minute delays.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
SV closes this new thread by claiming it is a duplicate (No links provided). Of course it was continuing a discussion on a thread from March 17th which was improperly closed by a moderator. Yes, I say improperly because the moderator apologized for closing it as the QUESTION WASN'T ANSWERED.
They also moved the thread linked by Osmunda above to the ANSWERED forum... but there was no answer, just a statement saying they didn't know yet.
Seems like they really want this issue to go away...
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
SV closes this new thread by claiming it is a duplicate (No links provided). Of course it was continuing a discussion on a thread from March 17th which was improperly closed by a moderator. Yes, I say improperly because the moderator apologized for closing it as the QUESTION WASN'T ANSWERED.
They also moved the thread linked by Osmunda above to the ANSWERED forum... but there was no answer, just a statement saying they didn't know yet.
Seems like they really want this issue to go away...
Its hard to believe they haven't put this issue to rest, regardless of what the original intent was. That is unless they are going for the money grab.
Its hard to believe they haven't put this issue to rest, regardless of what the original intent was. That is unless they are going for the money grab.
If there are still decisions they need to make, it certainly sounds like they are changing their plans... otherwise why the need to update the "board" and the stockholders. You don't normally have to advise people that you AREN'T changing the plan...
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
Given the nature of the latest press release, I think people are going to find out first hand that they have a recurring charge on their account they didn't sign up for.
This issue isn't being answered or dealt with because they have no intention to do so. They are going to launch, and take as much cash as they can before the whole thing goes belly up.
The issue isn't being answered in part because providing us with an answer is a low priority. Simply put, it's only really a problem for the people who are unaware of the issue. At this point there are basically 4 (or possibly 5) types of people with regard to this issue.
1) Never purchased MO. irrelevant issue
2) Purchased, aware of the issue, and want to subscribe. irrelevant issue
3) Purchased, aware of the issue and don't want to subscribe. relevant , but easily fixed by changing your subscription options.
4) Purchased, unaware of the issue, and don't want to subscribe. relevant, but answering the question about how the issue is being addressed won't help them any.
and possibly
5) Purchased, unaware of the issue, and do want to subscribe. relevant, but they'll just miss out on the free month, then get reminded when they get charged. Answering the question about how the issue is being addressed won't help them any.
Unless you know how to contact the people in group 4 and 5 providing an answer to you will not help the situation in any way (other than causing the dedicated critics to move on to another topic)
In the meantime, they need to sort out the best way of addressing group 4 and 5 (e.g. the first time you log in after the end of the free month you get prompted to confirm the credit card you want the charges applied to, no charges apply without confirmation) with a minimum of disruptionto group 2
Comments
Happy it helped LuckyR!!!
So still no update from SV?
I win!!! LOL@U
Yes, as it is included when you purchased the game. So you paid for the game and one month game time since it was included in your order!
Still do not see the fuzz, when I tried Eve trial I had to pay for the game eventually. I put my info in, paying the 5 buck or how much it was and that was it. After this they charge me monthly and sending me a mail about it. If I do not want them to charge me, I just log in to change it.
Now, that might be very hard to do for some!
Please scroll up a few messages.. or read the previous 21 pages as there is a tremendous difference between what you describe with Eve and what SV is apparently doing. Perhaps you only started playing Mortal recently so you really are getting confused, but this applies to people who pre-ordered the game months ago.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
ROFL! Maybe they did get err XXXXX by big hairy sweaty Swedish sailors!
UPDATE:
Moderators closed the thread... We NEVER GOT THE REPLY from Maerlyn. This is a great example of the StarVault slight of hand.
1. There was a post about StarVault automatically starting the "free month" at launch with no option to delay it. Started March 17th
2. There was a thread about StarVault automatically subscribing the pre-order folks who never chose a subscription back in July 2009. Started April 6th.
3. The moderators merged the two threads. SV answered part 1 saying the free month starts at launch with no option of delay.
4. Maerlyn (the Community Manager) posts an update on April 10th saying he understands the issues and why people are upset and will have an answer "Next Week".
5. The thread is closed on April 30th with NO UPDATE OR ANSWER TO THE MAIN QUESTION! reason given is that #1 was answered. of course it was answered before they even merged the important thread into it... but I guess the moderators finally got their orders from above to shut it down.
In my opinion this is undefendable and clearly shows how UNETHICAL StarVault is. If someone has another take on why they would close the thread without Maerlyn's promised answer (3 weeks old at this point) I'd love to hear it...
So Agricola, Aethaeryn, Osmunda... what do you guys think about this? Did they give an answer and I just missed it?
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
Ethics, or lack thereof, actually requires an action.
Have you been billed? Let me answer that one: NO! Thus, no unethical behavior as of yet.
Please postpone your next update to this useless thread until you have been charged and actual unethical behavior has occured.
UPDATE:
New thread has been created by a forum member whichs points out that the original thread was closed WITHOUT AN ANSWER, and restates the question.
http://www.mortalonline.com/forums/41341-sv-up-charge-players-monthly-without-playing-mo.html
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
Heh...
I think the defenders of SV are a little lost.
There is a difference between legality and ethics.
People are saying SV is unethical because people pre-ordered the game without even having the option to say if they wanted a subscription or not.
Then, when the account management and billing features came later, SV auto-enrolled everyone they had info for as auto-renew. This is where it gets unethical people. Not illegal.
The reason why it lacks ethics is because the people that pre-ordered were not informed or clearly told this will happen. SV can clear this mess up by sending an email out prior to launch detailing some info, promoting the launch and letting people know about the auto-enroll.
WalMart legally builds a store in a small town and sets prices as close to cost as they can to push competition out. Its legal, but not really ethical.
Not lost or a defender, just stating a fact.
Unethical behavior actually requiers an action to have occured, not a potential situation to arise at some point in the future. Flaming a company for months on end about something they may or may not do is an unethical action, thus the instigators in this thread are actually the ones behaving unethically.
The statements made in this thread are borderline libelous as an accusation of this nature requires definate proof.
Can a mod please close this useless thread? It's simply full of crap.
Oh, SV did take the first action. And that would be setting accounts to auto-renew without the knowledge of the people who pre-ordered prior to the account management, subscription and billing features being implemented. If they choose to charge them or not is yet to be determined, but the is proof that SV did take action that can be regarded as unethical.
The flames and accusations in this thread is a protest to a proven intent. I have no idea why though.
SV is handling thier pre-orders slightly differently than other MMOs or "the standard" but it looks perfectly legit to me. All I would suggest SV do is send an email to those folks a day or two before launch telling them they are launching and to check the game out and oh, by the way your subscription status is this.
I still think people should just drop the issue and go about thier lives. Its pointless to put such a fuss about this as its only an intent to charge. No damage has been done except to those giving themselves stress related illnesses over this.
You are of course allowed to believe anything you like. However, even the Mortal Online Community Manager recognized "the situation and the reason why some people feel upset". We are still waiting for his update (quoted post was made on April 10th..). To date, unless I missed it there has been no official statement, other than a moderator closing the thread and claiming it was "answered", although he did later apologize for closing it and say he would personally get an answer (though he refused to reopen the thread (no reason given for not reopening it).
Maerlyn vbmenu_register("postmenu_827695", true);
Community Manager
Join Date: Mar 2009
Location: Germany
Age: 30
Rep Power: 16
As I mentioned on the forums and the IRC before - I am fully aware of both the situation and the reason why some people feel upset about this.
I brought this up with management and I expect to be able to give you an official statement/update about this next week.
__________________
~ Teh law ~ Counselor Program ~
In omnibus requiem quaesivi et nusquam inveni nisi in angulo cum libro.
Nothing screams "owned" like the chilly autumn breeze on your buttocks at the priest stone... -Milarepa
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
This is hillarious! Same posts all over again and again.
This is just getting a thing very big, which however is not for many. Again, with Eve, I gtt auto recurring bills every month, even though I just signed up for the free trial, and after that had to pay 5 bucks to “activate” it. And why do I not get upset? Because I know they will bill me. Since it is p2p, I knew this before, and did not even pay attention to anything else. Just as Mortal Online, it was out there from the start it was p2p, and obviously they will charge you for it!
So now they will be called unethical because of the volcano outbreak as well? I saw there was a post that Star Vault flew over the volcano with dynamite to get it started.
Eyjafjallajökull erupted on March 20th. Continuing volcanic activity caused a major ash plume to form on April 14th, which stopped all air travel in large sections of Europe (including Sweden). If the programmers were scheduled to travel in Mid-April this required them to change that.http://en.wikipedia.org/wiki/2010_eruptions_of_Eyjafjallaj%C3%B6kull
5) Eyjafjallajökull put out another large ash plume on April 23rd further disrupting air trafiic throughout Europe. http://news.gather.com/viewArticle.action?articleId=281474978192263
Henrick announced the April build the day before thissecond plume. Its likely that at the time he was anticipating the trip to Europe being made the next week, which then had to be cancelled because due to the ash plume.
Even a single day of disruption causes a significant backlog of people who HAVE to make the flight which can make it hard to schedule a flight even after flights resume. Any plans that involved travel between Sweden and the US during April had at least a 30-40% chance of being disrupted (depending on the dates planned). Do you have any reason to believe that their plans weren't disrupted by the volcano (i.e. they indicated the trip would be on April 3rd) ?
Since the volcano lasted from the 20th of March to the 24th of April. How do you think they would manage to fly away early/mid April? To me it seems pretty hard!
Today, 01:47
#22 (permalink)
Maerlyn ;
Community Manager
Join Date: Mar 2009
Location: Germany
Age: 30
Rep Power: 16
Quote:
Originally Posted by Calidor
Bump... any update since last week? I assume Henrik replied to your query?
Henrik will address this issue publicly as soon as he can. Please understand that issues like that have to be discussed and decided on the highest level (aka: the board) and due to the nature of SV being a publicly listed company there are a few legal implications that have to be considered.
As much as I would like to address the issue with the community right now I can only ask you to have a bit of patience until management has reached a conclusion that they can make public.
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Delårsrapport ett or Interim report one is scheduled for release on May 6th so probably no update on this matter until after that. http://www.aktietorget.se/QuotesInstrument.aspx?Language=2&InstrumentID=SE0002149369
ROFL!!!
This is a game that was originally supposed to launch in Summer of 2009. It has been pushed back "1 more month" repeatedly since Dec, often at the last minute. They don't even know who they were going to bill? The "management" hasn't reached a conclusion? In MAY 2010? SERIOUSLY?
Either the pre-order people agreed to a subscription or they didn't...
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
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Coined the phrase "Role-Playing a Development Team" January 2018
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A bit off the initial topic of the thread, but regarding the delays...
Can you show where they indicated that the game would be released in January and/or February? To the best of my recollection they went from Q4 2009 to Q1 2010, not the "one more month" delays you are talking about. The "announcement" of an April launch was ambiguous at best but there is a thread for that. http://www.mmorpg.com/discussion2.cfm/thread/276466/New-Update-Seemingly-Confirms-April-Release.html
MMO delays are almost standard. Can you show 3 MMOs that did not get delayed?
Puh, luckily I did not follow DFO that intense that some seems to follow MO. How many years was it delayed again? Come on, this is the gaming industry, delays do happend!
I rather see them delay it a month at a time to release a better game. You do not like the game since lacking features, bugs so on and so on, and yet you curse them for delaying it? Please, explain the logic in that for me since I cannot see it!
Also, as we all talked about the volcano before; even though it just was a matter of some weeks; they got their programmers there later than planned. And some out there seems to believe the volcano lasted for a week tops, and that Star Vault lied about it all, please read again:
In Sweden, the disruption lasted considerably longer.
Eyjafjallajökull erupted on March 20th. Continuing volcanic activity caused a major ash plume to form on April 14th, which stopped all air travel in large sections of Europe (including Sweden). If the programmers were scheduled to travel in Mid-April this required them to change that.http://en.wikipedia.org/wiki/2010_eruptions_of_Eyjafjallaj%C3%B6kull
5) Eyjafjallajökull put out another large ash plume on April 23rd further disrupting air trafiic throughout Europe. http://news.gather.com/viewArticle.action?articleId=281474978192263
Henrick announced the April build the day before thissecond plume. Its likely that at the time he was anticipating the trip to Europe being made the next week, which then had to be cancelled because due to the ash plume.
Even a single day of disruption causes a significant backlog of people who HAVE to make the flight which can make it hard to schedule a flight even after flights resume. Any plans that involved travel between Sweden and the US during April had at least a 30-40% chance of being disrupted (depending on the dates planned). Do you have any reason to believe that their plans weren't disrupted by the volcano (i.e. they indicated the trip would be on April 3rd) ?
So, how easy was it for them to send the programmers to USA?
Lol, well I think the only one that really can pronounce that is the ones living on Iceland. That is a really hard language lol
1) http://www.mortalonline.com/news/december-16-12-09 . ONE MORE MONTH. Which was then ninja edited in the FAQ to show Q1. Which was then pushed back a day or two before the end of march for ONE MORE MONTH. And now at the end of April for an undetermined number of weeks.
2) Sure.. as soon as you can show me 3 other MMOs that charged a non-refundable fee and hadn't delivered a product after 10 months of the charge
PS: Simply ansered your questions.. Please do not derail this topic as there are other more appropriate places to discuss the frequent last minute delays.
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
UPDATE:
SV closes this new thread by claiming it is a duplicate (No links provided). Of course it was continuing a discussion on a thread from March 17th which was improperly closed by a moderator. Yes, I say improperly because the moderator apologized for closing it as the QUESTION WASN'T ANSWERED.
They also moved the thread linked by Osmunda above to the ANSWERED forum... but there was no answer, just a statement saying they didn't know yet.
Seems like they really want this issue to go away...
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
Its hard to believe they haven't put this issue to rest, regardless of what the original intent was. That is unless they are going for the money grab.
I win!!! LOL@U
If there are still decisions they need to make, it certainly sounds like they are changing their plans... otherwise why the need to update the "board" and the stockholders. You don't normally have to advise people that you AREN'T changing the plan...
All time classic MY NEW FAVORITE POST! (Keep laying those bricks)
"I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator
Proudly wearing the Harbinger badge since Dec 23, 2017.
Coined the phrase "Role-Playing a Development Team" January 2018
"Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018
Given the nature of the latest press release, I think people are going to find out first hand that they have a recurring charge on their account they didn't sign up for.
This issue isn't being answered or dealt with because they have no intention to do so. They are going to launch, and take as much cash as they can before the whole thing goes belly up.
The issue isn't being answered in part because providing us with an answer is a low priority. Simply put, it's only really a problem for the people who are unaware of the issue. At this point there are basically 4 (or possibly 5) types of people with regard to this issue.
1) Never purchased MO. irrelevant issue
2) Purchased, aware of the issue, and want to subscribe. irrelevant issue
3) Purchased, aware of the issue and don't want to subscribe. relevant , but easily fixed by changing your subscription options.
4) Purchased, unaware of the issue, and don't want to subscribe. relevant, but answering the question about how the issue is being addressed won't help them any.
and possibly
5) Purchased, unaware of the issue, and do want to subscribe. relevant, but they'll just miss out on the free month, then get reminded when they get charged. Answering the question about how the issue is being addressed won't help them any.
Unless you know how to contact the people in group 4 and 5 providing an answer to you will not help the situation in any way (other than causing the dedicated critics to move on to another topic)
In the meantime, they need to sort out the best way of addressing group 4 and 5 (e.g. the first time you log in after the end of the free month you get prompted to confirm the credit card you want the charges applied to, no charges apply without confirmation) with a minimum of disruptionto group 2