Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Lifers Starting to Bail!

2456719

Comments

  • MMOrUSMMOrUS Member Posts: 414

    Hahah how can a lifetime subscriber quit? they've got a lifetime subscription, they've stupidly handed over a large sum of money in the faith it's a good game, in essence they are fubar'd if they dislike the game and I've no pity for them.

    I'l never ever pay for a lifetime sub, as has been said here before, it takes the power out of my hands because the developers have gotten all the money they are ever going to get out of me if I paid for a lifetime sub, monthly is how I pay and monthly is how I will always pay, if I dislike the game I just cancel and move on, just like others really should do.

     

  • Cik_AsalinCik_Asalin Member Posts: 3,033

    Originally posted by Felconian



    So based on the current situhation with subscribers leaving in droves....

    Some LifeTime members are now trying to get refunds and threatening legal action against Cryptic.

    I think its realy starting to hit home there and alot of guys are relizing they are going to take a loss.... I feel for alot of them but they not getting there Money back .... !

    Sad day for many!

    PS: This in no way refurs to the Entire Lifes Playerbase.... there have just been 2 more post's by life time members ...which has just been edit by Criptic! 

    http://forums.startrekonline.com/showthread.php?t=150108

    http://forums.startrekonline.com/showthread.php?t=149954

    Its been a sad day for many ever since most discovered how rudimentary and down-right inadequate STO is for a mmorpg.  Alot of people were deceived by the high-octane promotional activities and hype for this title, and it doesnt help when any review would give this game a passing grade; it's dishonest and feeds the false impression of a quality product imho.

    I'm not happy that many reasonably-minded lifers really do feel duped or disenchanted, nor am I happy that the title has crashed and burned in the incompetent hands of Cryptic/Atari. I'm a mmorpg enthusiast, and Cryptic/Atari have done nothing more than make this market look like crap.

  • firefly2003firefly2003 Member UncommonPosts: 2,527

    I haven't logged in the game in 2 weeks and I bought a lifetime sub back before release , did the open beta , and head start- recently with their in game command /playtime I've have only play he game a total of 10 days reached RA5 in 6, money isn't a issue with me and just wanted to save some money by going the LTS route, however if the game goes down no sweat off my balls. I just won't buy another Cryptic game again. Too bad they don't offer LTS for EVE Online something I play more than STO and more suited to my tastes and has more to offer and in my opinion what STO should've been.... a simulator for Star Trek fans not a casual lite MMO.


  • Die_ScreamDie_Scream Member Posts: 1,785

    One can only hope that Cryptic's abysmal track record is finally enough to make their name mud in the genre, and no amount of hype will save their next re-skin of the engine.

    This studio should be derided and shunned like SoE has been since NGE. They are worse IMO. At least SWG started out as a great game, then was intentionally destroyed. Cryptic never had a decent game to begin with.

    I just hope word of mouth is enough to put this inept group out of business before they get a chance to soil and degrade any other IPs.

  • Darth_OsorDarth_Osor Member Posts: 1,089

    Originally posted by xaldraxius

    If they hadn't sold to Atari and had arranged a deal with a better publisher I believe Cryptic could have released a better game. As it was with Atari doing so poorly they needed to rush both CO and STO out and so they were forced to decide on what they could do in the shortest amount of time and hope the people would buy it. Not only buy it but love it enough to pay for extra stuff in the item shop.

    Given time and a low investment and upkeep vs. moderate income profit margin they could turn them both into decent games, but I don't believe they have enough subscribers.

    It's been pointed out literally 100 times that Atari bought Cryptic BECAUSE of their claim they could produce a MMO in 18-24 months.  People need to stop blaming Atari for Cryptic's crappy MMOs.

  • Xondar123Xondar123 Member CommonPosts: 2,543

    The second post was a guy offering to sell his lifetime account. He included his e-mail address.

    I sent him an e-mail offering $15, I have not heard back yet.

  • Darth_OsorDarth_Osor Member Posts: 1,089

    Haha there was a guy offering $75, so I doubt your $15 is gonna cut it.

  • Xondar123Xondar123 Member CommonPosts: 2,543

    Originally posted by firefly2003



    I haven't logged in the game in 2 weeks and I bought a lifetime sub back before release , did the open beta , and head start- recently with their in game command /playtime I've have only play he game a total of 10 days reached RA5 in 6, money isn't a issue with me and just wanted to save some money by going the LTS route, however if the game goes down no sweat off my balls. I just won't buy another Cryptic game again. Too bad they don't offer LTS for EVE Online something I play more than STO and more suited to my tastes and has more to offer and in my opinion what STO should've been.... a simulator for Star Trek fans not a casual lite MMO.

    Well, it seems your only options are a) go through their billing department and try to get a refund on your lifetime sub, or b) use your worthless account to post in the official forums pointing out every single deficiency with the game, or c) sell your account. I'll give you $15 for it.

  • jaxsundanejaxsundane Member Posts: 2,776

    Originally posted by Felconian

    So based on the current situhation with subscribers leaving in droves....

    Some LifeTime members are now trying to get refunds and threatening legal action against Cryptic.

    I think its realy starting to hit home there and alot of guys are relizing they are going to take a loss.... I feel for alot of them but they not getting there Money back .... !

    Sad day for many!

    PS: This in no way refurs to the Entire Lifes Playerbase.... there have just been 2 more post's by life time members ...which has just been edit by Criptic! 

    http://forums.startrekonline.com/showthread.php?t=150108

    http://forums.startrekonline.com/showthread.php?t=149954

     I've never had much sympathy who will pay half the price of an entire console for a single game they don't know if they will like or not and I honestly don't think my opinion will change much now either, I don't know how much of a big issue this really is going to be though even if there are a few dozen or thousand lifers trying to get their money back it isn't going to work because there was no fraud perpetrated against them.  You can't come back three months later and say "well your honor I thought the game would be fun but it isn't.".

    I have to assume though there are atleast enough people who when subscribing lifetime thought rightly they may not like the game now but hope that in a year or two it could be fixed, so I'm just not sure that there is such a legion of lifers rebelling, but if so to those who are in this boat remember the phrase "buyer beware".

    but yeah, to call this game Fantastic is like calling Twilight the Godfather of vampire movies....

  • radtweakradtweak Member Posts: 83

    To give cryptic some credit.. I'm a Ex lifer. :D 

     

    Last Month I simply submitted a ticket calmly asking if it was possible to have an LTS refund (without threats of a lawsuit etc) as I didn't like the way the game was heading and how the population was dropping so fast it may not last long enough to warrant a LTS paying for itself.

    They politely replied asking for a transaction ID and details which I gave and 4 days later they gave me a full $250 refund. 

    So despite what I think of the game I have to give a big thumbs up for the customer service team. 

  • sadeyxsadeyx Member UncommonPosts: 1,555

    Originally posted by radtweak



    To give cryptic some credit.. I'm a Ex lifer. :D 

     

    Last Month I simply submitted a ticket calmly asking if it was possible to have an LTS refund (without threats of a lawsuit etc) as I didn't like the way the game was heading and how the population was dropping so fast it may not last long enough to warrant a LTS paying for itself.

    They politely replied asking for a transaction ID and details which I gave and 4 days later they gave me a full $250 refund. 

    So despite what I think of the game I have to give a big thumbs up for the customer service team. 

    Wow, that deserves a bigger "Grats" than anything you could of acheived in game anyway :D

     

    Now I wonder if they would react so reasonably if ALL LFS's did this xD

  • TerranahTerranah Member UncommonPosts: 3,575

    I got a life time sub in the hopes that it would destroy STO and mmo's in general.  I will probably need to buy some stuff in the Cryptic store but already as you can see, my efforts are proving somewhat successful. 

     

    If only I had more money.  The genre of mmo has really stagnated into rubbish.  If I can speed along it's demise I am happy to do so.

  • RydesonRydeson Member UncommonPosts: 3,852

    Originally posted by xaldraxius



    If they hadn't sold to Atari and had arranged a deal with a better publisher I believe Cryptic could have released a better game. As it was with Atari doing so poorly they needed to rush both CO and STO out and so they were forced to decide on what they could do in the shortest amount of time and hope the people would buy it. Not only buy it but love it enough to pay for extra stuff in the item shop.

    Given time and a low investment and upkeep vs. moderate income profit margin they could turn them both into decent games, but I don't believe they have enough subscribers.

    Sorry to disagree, but I doubt much would of been different.. Things might of been a lil pollished to last 6 months instead of 6 weeks.. but for me.. the #1 reason why STO stands no chance of being a AAA mmo game is that piece of sh*t engine.. I can't stand it and it's like playing tying both hands behind your back.. 

  • NavyJackalNavyJackal Member Posts: 82

    Originally posted by coolgy

    Life time subscriptions should've really raised the suspicion flag. You have the ask yourself, why do sucessful games not offer life time subs? Because its not profitable. STO Devs knew their game was half assed and would not last, so in addition to selling boxes, they sold two in a sense.

    Far as I am aware, LotRO offers a lifetime subscription, and that's a very successful game.   Maybe you need to think about what you are posting before you post it.   Simply because a game offers a lifetime subscription doesn't automatically mean a game is half assed.

  • BurntvetBurntvet Member RarePosts: 3,465

    Cryptic, like many developers, figuring on using a strong IP to sell boxes. Too bad they didn't make a game "good enough" or "true enough" or "deep enough" to satisfy most fans of that IP.

    Game companies, especially as they become parts of larger media companies, are starting to view MMOs the same as any other entertainment product: they put it out the door, at X price, and there it is. But in several important ways, MMOs are very different, and this lack of understanding is what will hurt them. The key reason being that development can not stop at launch. Also, a bad launch is almost impossible to recover from.

    When a company puts out a shaet movie, which costs the same or more and take a similar timeframe to produce as an MMO, people don't say "I hate that studio, I'll never watch one of their movies again." And these companies think the same thing applies to MMOs. It doesn't. If I, like many people, "get burned" for $50 or more on a crap game like STO turned out to be, it is my strong inclination to not buy or not immediately buy anything they put out in the future. Many MMO customers do not forgive. And they tell their friends.

    Now imagine that you feel like you "got burned" for $240 or $300 for buying a lifetime sub, are you ever going to touch another product from that company? Almost certainly not.

    Personally, I don't have much sympathy for anyone that bought a pre-release or other lifetime sub to this game and then realized how shallow it is. Were I throwing down that kind of cash for a game, I'd be damn sure to beta it, at least, especially when betas keys were out pre-release for free. As it stands, the open beta saved me $50, STO being what it is.

    Got burned on this one? Take the lumps as a lesson learned.

     

  • Shatter30Shatter30 Member UncommonPosts: 487



    Originally posted by Moretrinkets



    [mod edit]

     This pretty much sums it up.  I mean there were 100 different flags that went off after the NDA lifted and even before.  Did you really think the developers of CO were going to do a better job on STO only 6 months after CO launched?  Did you really think the game would be complete and ready with only 2-3 weeks of OB?  People that ignored the signs and still paid for a lifetime sub definitely dont deserve that money back, you knew the risk and you still invested anyhow so go enjoy the game!!  hahahaha

  • MMO_DoubterMMO_Doubter Member Posts: 5,056

    Originally posted by Shatter30

     This pretty much sums it up.  I mean there were 100 different flags that went off after the NDA lifted and even before.  Did you really think the developers of CO were going to do a better job on STO only 6 months after CO launched?  Did you really think the game would be complete and ready with only 2-3 weeks of OB?  People that ignored the signs and still paid for a lifetime sub definitely dont deserve that money back, you knew the risk and you still invested anyhow so go enjoy the game!!  hahahaha

    The problem is that Cryptic doesn't deserve that money either.

    "" Voice acting isn't an RPG element....it's just a production value." - grumpymel2

  • championsFanchampionsFan Member Posts: 419

    One thing that's kind of funny is that Cryptic still doesn't realize that STO will soon be about the same level of popularity as CO, if not worse.  STO is a much worse game, at least CO innovated with an open build classless system and action oriented gameplay.   STO on the otherhand is slow as molasses, and it uses the same old stale classes, except watered down to be less distinguishable.  

    Anyway, the core CO players are pretty stable.  There aren't many of us, but we have found something unique that CO does better than other games, for us, and the population has not declined for months (our concurrent users has been 1000-2000 logged on at a time since November).   Cryptic owns the Champions IP, they've got a direct revenue system with the C store, so CO will hang in there.

     

    But STO is in free-fall, and I don't see much to catch it from going to rock bottom = empty servers + license revoked.   Their only chance is with ST fans so hardcore that they can tolerate the terrible game.  

    Comments from Jack Emmert show how out of touch he is, reading between the lines he has personally written off CO and he foolishly thinks that STO will do something other than completely fail.  Fortuately, the executive producer for CO, Shannon Pozniewski, is a great guy who has not given up on CO the way that Roper and Emmert did, Poz is determined to keep pushing forward with what we have.   I expect CO to be doing increasingly better than STO as the months go on.

    Cryptic is trying a Customer Development approach to MMO creation.

  • ktanner3ktanner3 Member UncommonPosts: 4,063

    Originally posted by Robsolf

     

    They had plenty of warning.  I finished the content in about 3 weeks with a full time job and a social life.  It should have been clear in the 30 days time they got(not counting headstart and open beta) that the game lacked reasons to stay playing for more than a month, let alone a lifetime. 

    I have little sympathy for the lifers, especially now as they demand exclusive goodies that divert much needed dev attention away from core content.  But that's ok.  I might never resub again, so no skin off my nose.

    I have no sympathy for them either. If you pay lifetime for a game that you haven't even tried yet then you shouldn't complain when it turns out to be less than what you expected. I'm sure there are others such as myself who are enjoying the meltdown because these are the same people who kissed Cryptic's ass 24/7 while bashing anyone who had creative suggestions for the game. What's the old saying "You reap what you sow?"

    Currently Playing: World of Warcraft

  • MeTedMeTed Member Posts: 129

    It's has been a string along for those with hopes. CB testers did say what was in OB would be in launch but others felt Cryptic was holding back content. Cryptic neither denied or confirmed any of the speculation. Then comes launch and talks of unfinished content would be there for a 45 day patch. The 45 day patch was rather dissappointing and people now have hopes for Season 2. It will probably be at least 1.5-2 yrs before the game is where it should have been at launch if it doesn't go to life support mode.

  • Dragon71UKDragon71UK Member Posts: 86

    How could anyone expect that there was gonna be content held back, when they announced that they were reducing the cap from 50 too 45, due to lack of content for those lvls.

    Played WOW (5 years), AOC, AO, EQ2,AC2, Horizons, Saga of Ryzom, SWG, CO, STO(Beta),ROM, Allods, and many other F2P titles. Asl been in beta for many of the main titles and played countless SP games. I have been gaming for 15+ years!

  • jaxsundanejaxsundane Member Posts: 2,776

    Originally posted by MMO_Doubter

    Originally posted by Shatter30

     This pretty much sums it up.  I mean there were 100 different flags that went off after the NDA lifted and even before.  Did you really think the developers of CO were going to do a better job on STO only 6 months after CO launched?  Did you really think the game would be complete and ready with only 2-3 weeks of OB?  People that ignored the signs and still paid for a lifetime sub definitely dont deserve that money back, you knew the risk and you still invested anyhow so go enjoy the game!!  hahahaha

    The problem is that Cryptic doesn't deserve that money either.

     I disagree with you here, as someone who is about a razors edge away fromroasting Cryptic for the craptastic way they do business even I have to concede that some lifers are genuinely happy with what they are getting and I don't think any company should be held responsible for the way someone feels about something.  As many have stated the beta was there for just about anyone willing to join it open and closed and Cryptic has already shown what they are capable of developing with CO, which really is just like STO in gameplay, or lack thereof.

    I'm speaking against your post because I have a problem with the way we as a community try to brand a company simply for not delivering on the fun which Cryptic has done in the most egregious way I can remember but it still doesn't take away their right to do business or even fleece a few fools if they can find enough people blind enough or foolish enough to ignore all the evidence that was before them.

    but yeah, to call this game Fantastic is like calling Twilight the Godfather of vampire movies....

  • MeTedMeTed Member Posts: 129

    Maybe it was just a few including myself thinking there was an ample amount of unfinished content out there. It very well isn't the case now it seems. STF's have recently only been confirmed for content that just needed to be finished to release shortly after launch.

  • championsFanchampionsFan Member Posts: 419

    Also, I bought my CO lifetime sub based on my experience during Open Beta, and I knew that I was buying it for things the game already had in place.   The main gamble for me was "I hope they don't F up what they already have too badly."   I wouldn't ever buy an LTS for a game I didn't currently like, that is crazy, and yet I see a lot of STO LTSs were bought on blind hope.

    Cryptic is trying a Customer Development approach to MMO creation.

  • DrachasorDrachasor Member Posts: 2,678



    Originally posted by jaxsundane



    Originally posted by MMO_Doubter


    Originally posted by Shatter30

     This pretty much sums it up.  I mean there were 100 different flags that went off after the NDA lifted and even before.  Did you really think the developers of CO were going to do a better job on STO only 6 months after CO launched?  Did you really think the game would be complete and ready with only 2-3 weeks of OB?  People that ignored the signs and still paid for a lifetime sub definitely dont deserve that money back, you knew the risk and you still invested anyhow so go enjoy the game!!  hahahaha

    The problem is that Cryptic doesn't deserve that money either.

     I disagree with you here, as someone who is about a razors edge away fromroasting Cryptic for the craptastic way they do business even I have to concede that some lifers are genuinely happy with what they are getting and I don't think any company should be held responsible for the way someone feels about something.  As many have stated the beta was there for just about anyone willing to join it open and closed and Cryptic has already shown what they are capable of developing with CO, which really is just like STO in gameplay, or lack thereof.

    I'm speaking against your post because I have a problem with the way we as a community try to brand a company simply for not delivering on the fun which Cryptic has done in the most egregious way I can remember but it still doesn't take away their right to do business or even fleece a few fools if they can find enough people blind enough or foolish enough to ignore all the evidence that was before them.

    I think you've forgotten that Consumers > Businesses.  It's not good for anyone when bad businesses are allowed to thrive.  Heck, that's why the law has a lot of consumer protections in it.  I'm not sure if there's legal ground to stand on as far as people getting their money back (lifers at least), but I think it wouldn't be a bad thing if that was possible.  It would very likely be good for the industry if that sort of thing could have legal merit.  For what it is worth, fleecing is generally illegal (so I find it ironic that you use that term).  As it is now, Cryptic is just going to kill IP after IP by making extremely crappy games and making a profit off the box sales.  There will be a lot of damage done before we can expect people to wise up (and I'm not all that certain most consumers pay attention to who makes a given video game beyond a small number of game companies like Blizzard and Bioware).

    I do share your frustration that people have been so dense about the game.  It was dang obvious that it was going to be a pile of garbage, but people bought it anyway.  Heck, I have a friend that is playing it (though I don't think he gets much time to, so he goes through the content slowly).  That said, again I favor the ignorant/stupid/naive/whatever over the greedy business any day of the week.

    Anyhow, Neverwinter Nights will be the next piece of garbage Cryptic puts out.

This discussion has been closed.