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Refund successful and account banned, good luck with MO

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  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Originally posted by devout101

    Mccoy you are wasting your time. The market is starved for a real, working, sandbox game. I've been in the game since block A, and Mccoy has a point here which you all fail to understand. SV missed MULTIPLE launch dates, while selling preorders to the general public promising features that are broken beyond belief, I've seen it myself. This is bait and switch, for one. Two, when did SV EVER reach out to the public to compensate for all of the downtime? A few days of extension? Really?

    People also seem to forget how unprofessional this company's actions have been during the last part of development, and that's all I'm going to say about that.

    Mccoy, just give it up man and move on. I don't wish this game doom, in fact I hope the game prospers, but you are not going to prove anything to this group. Some people must learn the hard way. 

     

    Glad to see someone remembers the horrors and is living in the REAL world and not some dreamland. 

     

    And I will move on... eventually image

    image
  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Originally posted by DLangley

    Disagreeing with someone is no reason to personally attack them. Present your opinions in a way that do not offend another user. Please remember our Rules of Conduct (in my signature), when posting.

     

    Please don't lock this thread.  Ban or warn the people that attack, I am not offended by it.  Just erase their posts.

    image
  • PlutonicwoesPlutonicwoes Member UncommonPosts: 343

    Originally posted by devout101

    Mccoy you are wasting your time. The market is starved for a real, working, sandbox game. I've been in the game since block A, and Mccoy has a point here which you all fail to understand. SV missed MULTIPLE launch dates, while selling preorders to the general public promising features that are broken beyond belief, I've seen it myself. This is bait and switch, for one. Two, when did SV EVER reach out to the public to compensate for all of the downtime? A few days of extension? Really?

    People also seem to forget how unprofessional this company's actions have been during the last part of development, and that's all I'm going to say about that.

    Mccoy, just give it up man and move on. I don't wish this game doom, in fact I hope the game prospers, but you are not going to prove anything to this group. Some people must learn the hard way. 

    No one is trying to defend MO (hopefully)  it is in a terrible state.  

    What gets people on these forums is that he purchased the game AGAIN after getting his first refund and KNOWING how bad it was and would be.  

    I purchased it knowing the situation.  I am no longer playing.  I am not asking for a refund, because I knew the product I was buying, just as he did the second time. 

  • XianthosXianthos Member Posts: 723

    Originally posted by devout101

    Mccoy you are wasting your time. The market is starved for a real, working, sandbox game. I've been in the game since block A, and Mccoy has a point here which you all fail to understand. SV missed MULTIPLE launch dates, while selling preorders to the general public promising features that are broken beyond belief, I've seen it myself. This is bait and switch, for one. Two, when did SV EVER reach out to the public to compensate for all of the downtime? A few days of extension? Really?

    People also seem to forget how unprofessional this company's actions have been during the last part of development, and that's all I'm going to say about that.

    Mccoy, just give it up man and move on. I don't wish this game doom, in fact I hope the game prospers, but you are not going to prove anything to this group. Some people must learn the hard way. 

    The point isnt that he isnt right about his points.

    He pre-ordered it = got chargeback = Ok, his right as customer

    He bought it again, although he knew it was in bad state (done chargeback already once) = done chargeback again = fraud

    EvE doors

    See the best doors on EvE-on!

  • DLangleyDLangley Member Posts: 1,407

    Originally posted by rlmccoy1987

    Originally posted by DLangley

    Disagreeing with someone is no reason to personally attack them. Present your opinions in a way that do not offend another user. Please remember our Rules of Conduct (in my signature), when posting.

     

    Please don't lock this thread.  Ban or warn the people that attack, I am not offended by it.  Just erase their posts.

     The thread will be locked if personal attacks continue, regardless of whether or not the posts are edited and/or deleted. Just remember to follow the Rules of Conduct and have a civil discussion.

  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Originally posted by Plutonicwoes

    Originally posted by devout101

     

    No one is trying to defend MO (hopefully)  it is in a terrible state.  

    What gets people on these forums is that he purchased the game AGAIN after getting his first refund and KNOWING how bad it was and would be.  

    I purchased it knowing the situation.  I am no longer playing.  I am not asking for a refund, because I knew the product I was buying, just as he did the second time. 

     

    Getting a refund before it came out is the same as getting one after?  image

     

    Preorder = StarVault never responded to 5~ emails I sent them asking if they would give me a refund... so I did a dispute to force their response.

    Release = I purchased the game listening to the fans how awesome it was, yet when I played (probably 2 hours or less due to the servers crashing) I found that I was being told lies, and found out it was completely broken and incomplete.  Thus deserving another dispute.

     

    I am just trying to ask... how is it a fraud when StarVault never responded to my 5~ emails to get a refund on the PREORDER and why its a fraud to ask for my money back when the release came and it was completely bare and broken. 

    image
  • PlutonicwoesPlutonicwoes Member UncommonPosts: 343

    Originally posted by rlmccoy1987

    Originally posted by Plutonicwoes

    Originally posted by devout101

     

    No one is trying to defend MO (hopefully)  it is in a terrible state.  

    What gets people on these forums is that he purchased the game AGAIN after getting his first refund and KNOWING how bad it was and would be.  

    I purchased it knowing the situation.  I am no longer playing.  I am not asking for a refund, because I knew the product I was buying, just as he did the second time. 

     

    Getting a refund before it came out is the same as getting one after?  image

     

    Preorder = StarVault never responded to 5~ emails I sent them asking if they would give me a refund... so I did a dispute to force their response.

    Release = I purchased the game listening to the fans how awesome it was, yet when I played (probably 2 hours or less due to the servers crashing) I found how that I was being told lies, and found out it was completely broken and incomplete.  Thus deserving another dispute.

     

    I am just trying to ask... how is it a fraud when StarVault never responded to my 5~ emails to get a refund on the PREORDER and why its a fraud to ask for my money back when the release came and it was completely bare and broken. 

    The preorder is fair, I never said there was a problem there.

    You, however, closely followed the MO progress, and knew full well the state of the game before you purchased it again.

    Your fake innocent act is beyond old at this point buddy. 

  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Originally posted by Plutonicwoes

     

    The preorder is fair, I never said there was a problem there.

    You, however, closely followed the MO progress, and knew full well the state of the game before you purchased it again.

     

    Not true, why would you say that?

    image
  • XianthosXianthos Member Posts: 723

    Originally posted by Plutonicwoes

    Originally posted by rlmccoy1987

    Originally posted by Plutonicwoes

    Originally posted by devout101

     

    No one is trying to defend MO (hopefully)  it is in a terrible state.  

    What gets people on these forums is that he purchased the game AGAIN after getting his first refund and KNOWING how bad it was and would be.  

    I purchased it knowing the situation.  I am no longer playing.  I am not asking for a refund, because I knew the product I was buying, just as he did the second time. 

     

    Getting a refund before it came out is the same as getting one after?  image

     

    Preorder = StarVault never responded to 5~ emails I sent them asking if they would give me a refund... so I did a dispute to force their response.

    Release = I purchased the game listening to the fans how awesome it was, yet when I played (probably 2 hours or less due to the servers crashing) I found how that I was being told lies, and found out it was completely broken and incomplete.  Thus deserving another dispute.

     

    I am just trying to ask... how is it a fraud when StarVault never responded to my 5~ emails to get a refund on the PREORDER and why its a fraud to ask for my money back when the release came and it was completely bare and broken. 

    The preorder is fair, I never said there was a problem there.

    You, however, closely followed the MO progress, and knew full well the state of the game before you purchased it again.

    Your fake innocent act is beyond old at this point buddy. 

    You sum it up very good the whole point of the discussion.

    EvE doors

    See the best doors on EvE-on!

  • rlmccoy1987rlmccoy1987 Member Posts: 1,722

    Originally posted by Xianthos

     

    He bought it again, although he knew it was in bad state (done chargeback already once) = done chargeback again = fraud

     

    Can you please answer how you know this?

    image
  • IkonicIkonic Member UncommonPosts: 310

    Originally posted by rlmccoy1987

    Originally posted by Plutonicwoes

     

    The preorder is fair, I never said there was a problem there.

    You, however, closely followed the MO progress, and knew full well the state of the game before you purchased it again.

     

    Not true, why would you say that?

    You have almost 1500 posts slamming MO, how can you say you were not following it?

  • Robert_S4Robert_S4 Member Posts: 142

    I'm not against you in any way mccoy, but this thread isn't going anywhere and you won't get anything out of it. You got your first few answers and should be satisfied with how things turned out, if you get me. There isn't anything else to get out of it.

     

    You got annoyed about the state of the game and got a refund, regardless if you did it once or twice, good for you, good that you were able to get back the money spent on what you consider a broken product. End of story.

    The people and the friends that we have lost, and the dreams that have faded, never forget them~

  • jawalijawali Member UncommonPosts: 195

    rlmccoy1987 for me it is  obvious that you followed this game for some time and you must have known what this game has to offer before you bought it.

    [Mod Edit]

    image
  • vladakovvladakov Member Posts: 710

    Originally posted by DLangley

    Disagreeing with someone is no reason to personally attack them. Present your opinions in a way that do not offend another user. Please remember our Rules of Conduct (in my signature), when posting.

     

    CHELSEA PWNZ MAN UNITED!)'(#")'#"!

     

    nevertheless, MO simply isn´t finished, it needs more time...

    image

  • gatherisgatheris Member UncommonPosts: 1,016

    Originally posted by Plutonicwoes

    Originally posted by rlmccoy1987

    Originally posted by lathaan

    would be nice to see you sued and having to repay ^^ as you are one dislikeable fellow ...

    learn to stand for your decisions mate, and grow up.

     

    Not going to accept a game that is broken and incomplete. 

    Yet you seem to chase them, Mortal, Xyson, what's next? Do you just set sights on whatever looks like it will release the worst?

     i wish a few more thousand people would do this

    might change a few things

    image

  • brostynbrostyn Member, Newbie CommonPosts: 3,092

    I agree with mccoy on one point. Its not fraud to return a product. I don't care if he bought it 100 times, and returned it 100 times. If I go into a retail store, and continually buy the same toaster I can return the same toaster. Now, why would I keep buying the same toaster?

    I believe he is well within his rights to return the product. Just because game companies don't want us to do it doesn't make it right. Its just means they are some shady characters for not wanting us to return their poor workmanship.

    Not sure why you can't just leave it at that, mccoy.

  • jawalijawali Member UncommonPosts: 195

    Originally posted by brostyn

    I agree with mccoy on one point. Its not fraud to return a product. I don't care if he bought it 100 times, and returned it 100 times. If I go into a retail store, and continually buy the same toaster I can return the same toaster. Now, why would I keep buying the same toaster?

    I believe he is well within his rights to return the product. Just because game companies don't want us to do it doesn't make it right. Its just means they are some shady characters for not wanting us to return their poor workmanship.

    Not sure why you can't just leave it at that, mccoy.

    it is not about right (law) but about common sense. If i don't like something I don't need to buy / test it (in short period of time) several times.

    image
  • brostynbrostyn Member, Newbie CommonPosts: 3,092

    Originally posted by jawali

    Originally posted by brostyn

    I agree with mccoy on one point. Its not fraud to return a product. I don't care if he bought it 100 times, and returned it 100 times. If I go into a retail store, and continually buy the same toaster I can return the same toaster. Now, why would I keep buying the same toaster?

    I believe he is well within his rights to return the product. Just because game companies don't want us to do it doesn't make it right. Its just means they are some shady characters for not wanting us to return their poor workmanship.

    Not sure why you can't just leave it at that, mccoy.

    it is not about right (law) but about common sense. If i don't like something I don't need to buy / test it (in short period of time) several times.

    I don't disagree. I wasn't arguing that it was a smart thing to do, which is why I said I only agreed with him on one point.

  • Slapshot1188Slapshot1188 Member LegendaryPosts: 17,674

    Originally posted by jawali

     

    it is not about right (law) but about common sense. If i don't like something I don't need to buy / test it (in short period of time) several times.

     To be fair.. it wasn't several times in a short period.  It was twice in 6 months.  The second of which occured after they closed the Open Beta and delcared that they fixed all the glaring issues with the game.  It was also after several glowing posts by a few folks on here.

     

    Now.. there was no way I would ever believe that hype... but I guess he just really was hoping for that Miracle Patch which made the game playable.  If the company didn't want to sell him the game again that would be their right to do so.  This is a direct customer/company relationship so they could certainly control his ability to do business with them.

     

    THEY sold it to him.. twice.  

      

    All time classic  MY NEW FAVORITE POST!  (Keep laying those bricks)

    "I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator

    Proudly wearing the Harbinger badge since Dec 23, 2017. 

    Coined the phrase "Role-Playing a Development Team" January 2018

    "Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018

  • XianthosXianthos Member Posts: 723

    Originally posted by rlmccoy1987

    Originally posted by Plutonicwoes

     

    The preorder is fair, I never said there was a problem there.

    You, however, closely followed the MO progress, and knew full well the state of the game before you purchased it again.

     

    Not true, why would you say that?

    Just for you. Your first purchase.


    Originally posted by rlmccoy1987

    Originally posted by joshe

     



    Originally posted by rlmccoy1987

     

    I am trying to make sure people actually know whats going on and not to spend money on this until after the release.  I am trying to warn people not to buy it due to the fanboy hype and distortion of what is actually happening.  I think its a public service to help people save money...


     

    The only thing you are trying to do, is to vilify Starvault as a developer.

    You - as a vengeful man - are just trolling.

    Where are objective videos inside your post ?

    Ohh , you forgot that nothing less than 9 out of 10 beta players are very pleased and satisfied from preordering MO.

    Did you preorder MO ?

    Did you play it personally ?

    I doubt that very much.

    Wish you tons of gold, and plenty free hours to spend them on farming this gold in sweet cookiecutting themepark

    chaffrpgs.

     

    1) I bought the game in block A

    2) Yes, I played it.

    3) 90% of the beta players I talk to are bored of MO pvp (as thats the only thing to do right now) and they are worried for Starvault.  They still like that they preordered the game, but many doubt they will play after the first 30 days after launch.

     

     

    And the according link

    http://www.mmorpg.com/discussion2.cfm/post/3338698#3338698

    and ofcourse print screen uploaded by imagehack to make sure there wont be ninja edit :)

    http://img641.imageshack.us/img641/6221/rlmccoy1987.png

     

    Your second purchase about 3-4 weeks ago.

    http://www.mmorpg.com/discussion2.cfm/post/3630959#3630959

    Normaly im extremly lazy about doing such things but for you i would do a lot :)

    I hope you enjoy robbing 10 mins of my life.

     

     

     

    EvE doors

    See the best doors on EvE-on!

  • jawalijawali Member UncommonPosts: 195

    Originally posted by Slapshot1188

    Originally posted by jawali

     

    it is not about right (law) but about common sense. If i don't like something I don't need to buy / test it (in short period of time) several times.

     To be fair.. it wasn't several times in a short period.  It was twice in 6 months.  The second of which occured after they closed the Open Beta and delcared that they fixed all the glaring issues with the game.  It was also after several glowing posts by a few folks on here.

     

    Now.. there was no way I would ever believe that hype... but I guess he just really was hoping for that Miracle Patch which made the game playable.  If the company didn't want to sell him the game again that would be their right to do so.  This is a direct customer/company relationship so they could certainly control his ability to do business with them.

     

    THEY sold it to him.. twice.  

     

      

    Do you belive that someone with several hundreds posts in MO section (only on mmorpg.com, don't know how many ost does he have on other forums) and (seems that he had) great knowledge about  the game could really belive that there was some "miracle patch"? Maybe it is  my faith, which is too weak to belive in such things...

    image
  • Slapshot1188Slapshot1188 Member LegendaryPosts: 17,674

    Originally posted by jawali

    Originally posted by Slapshot1188

    Originally posted by jawali

     

    it is not about right (law) but about common sense. If i don't like something I don't need to buy / test it (in short period of time) several times.

     To be fair.. it wasn't several times in a short period.  It was twice in 6 months.  The second of which occured after they closed the Open Beta and delcared that they fixed all the glaring issues with the game.  It was also after several glowing posts by a few folks on here.

     

    Now.. there was no way I would ever believe that hype... but I guess he just really was hoping for that Miracle Patch which made the game playable.  If the company didn't want to sell him the game again that would be their right to do so.  This is a direct customer/company relationship so they could certainly control his ability to do business with them.

     

    THEY sold it to him.. twice.  

     

      

    Do you belive that someone with several hundreds posts in MO section (only on mmorpg.com, don't know how many ost does he have on other forums) and (seems that he had) great knowledge about  the game could really belive that there was some "miracle patch"? Maybe it is  my faith, which is too weak to belive in such things...

     Again.. the company sold the game to him... TWICE.   I don't really care why he wanted to give it a second look.  They have final say about who they sell their products to.

     

    Edit to add:  Also, as per the post 2 above this... the first purchase was actually almost a year ago.. So the guy bought the game twice in 11 months.  Big Deal. Gimme a break.

    All time classic  MY NEW FAVORITE POST!  (Keep laying those bricks)

    "I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator

    Proudly wearing the Harbinger badge since Dec 23, 2017. 

    Coined the phrase "Role-Playing a Development Team" January 2018

    "Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018

  • MintersMinters Member UncommonPosts: 55

    The problem with all of this is, "shoulden´t I be able to do that?" Well then what happens when 1000 people just want to try the game and then when they grow tired of it or when they don´t like something about it then they can just charge back?

    Thats why i see it as fraud... And the way you are writing it seems you would be okey with doing this again to other companys and that my friend is fraud testing a game and when your not happy about it you charge back.

    http://theultimatecombo.com/blog/
    Dual blog with 2 nerds:)

  • thorppesthorppes Member Posts: 452

    While I think personally it was slightly fraudulent to ask for a charge back the second time clearly having a clear idea of the condition the game was in upon second purchase, good luck with Xyson. Hope they don´t let you down.

  • Slapshot1188Slapshot1188 Member LegendaryPosts: 17,674

    Originally posted by Minters

    The problem with all of this is, "shoulden´t I be able to do that?" Well then what happens when 1000 people just want to try the game and then when they grow tired of it or when they don´t like something about it then they can just charge back?

    Thats why i see it as fraud... And the way you are writing it seems you would be okey with doing this again to other companys and that my friend is fraud testing a game and when your not happy about it you charge back.

     It depends on the reasons for the chargeback.  I am not familiar with the reasons he gave his card company/paypal for the second chargeback.  If it was invalid the company could certainly fight it as such.

     

    My own chargeback was due to non-delivery of product.   When you accept Visa/Mastercard etc you also accept their terms of service.  One of those involves delivering the purchased product within a certain amount of time.  They charged my card in July, but had not delivered a product, nor responded to multiple attempts to obtain an update.. by early December.  This fit the criteria required to file a chargeback for failure to deliver the product.   The card company attempted to contact them as well but as far as I know they never even responded, thus the charges were reversed and all interest refunded.  The kicker is that about a month or so later I actually received the boxed copy of the game (it didn't work.. but that's another story).  My mail to them stating that I would be happy to return it if they wanted to pay for shipping went unanswered...

     

    TLDR: Credit Cards come with certain benefits for the users to protect tem from shady companies.  If a company decides to accept these cards as a form of payment they are bound to honor the terms of service.  If they cannot meet them.. customers are well within their rights to exercise their rights to a chargeback.  The only fraund is that of a company failing to meet those terms of service which were agreed to by use of the card.

    All time classic  MY NEW FAVORITE POST!  (Keep laying those bricks)

    "I should point out that no other company has shipped out a beta on a disc before this." - Official Mortal Online Lead Community Moderator

    Proudly wearing the Harbinger badge since Dec 23, 2017. 

    Coined the phrase "Role-Playing a Development Team" January 2018

    "Oddly Slap is the main reason I stay in these forums." - Mystichaze April 9th 2018

This discussion has been closed.